Licensed center
Primrose School of Mill Creek
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- Large center, licensed for 187 children.
- Ages on the license: 1 month to 6 years.
- A Primrose Schools franchise. The brand is owned by Roark Capital, a private-equity firm.
What the state has found
Someone reported concerns to the state, and it found both valid, most recently in January 2026. The state also cited rules at 2 of its 3 licensing inspections since October 2023.
Of the 406 Seattle-area centers with 3 licensing inspections, 36% had rules cited at 2 of them, as this center did. 33% had rules cited at all 3, 11% at none.
Complaints the state found valid
Someone reported a concern. The state investigated and found reasonable cause to believe a licensing rule was broken.
“Center management self-reported that a provider grabbed a child resulting in a lasting mark on the child's wrist.”
The state’s description of the complaint
“The provider acknowledged that she grabbed a child due to her belief that child intended to harm another child. The Assistant Director also reported that she observed this interaction.”
WAC 110-300-0331(1)
Of the 215 Seattle-area centers licensed for 115 to 323 children, 105 (49%) have no valid complaint in the last three years; 63 (29%) have two or more, as this center does.
Licensing inspections
Aug 26, 20243 citations
“One child's file has individual care plan that is not signed by the parent.”
WAC 110-300-0186(1)
“Plastic gloves were accessible to children at handwashing sinks or diaper changing tables in most classrooms. They were made inaccessible immediately. Water tested at 130 degrees at three sinks in Pre-K 2. Water tested at 125 at one sink in the Pre-K 1 classroom. Water tested at 125 at child sink in Pre-K 3 (Explorers).”
WAC 110-300-0165(2)(d)
“The program does not notify the Department when a child with special needs is enrolled or identified. The provider does not have verification that early learning program staff involved with a particular child has been trained on implementing the individual care plan for that child. Individual Care Plans have not been updated annually for six of six ICPs reviewed.”
WAC 110-300-0300(1)(a)
Oct 5, 20232 citations
“The provider has allergy plans for children with severe allergies but these plans do not include foods that can subsitute for allergenic foods.”
WAC 110-300-0186(1)
“Exit doors in three classrooms were blocked by cots.”
WAC 110-300-0166(3)(c)
Read every record and the state’s reports
State record — Washington DCYF
- Last visit
- November 13, 2025
- On file
- 3 visits since October 2023 — 1 cited nothing · 2 complaint investigations
- Most serious
- Serious —
The provider acknowledged that she grabbed a child due to her belief that child intended to harm another child. The Assistant Director also reported that she observed this interaction.
· November 13, 2025
Washington DCYF publishes the licensor’s own observation and a risk level for every citation it issues at a licensing visit, with the inspection report attached as a PDF.
Nov 2025 Complaint 1 valid issue
Complaint · Received November 7, 2025 · Resolved January 9, 2026
“Center management self-reported that a provider grabbed a child resulting in a lasting mark on the child's wrist.”
The state’s description of the complaint
Reported to the state by the program
Serious injury, valid issues and self-report are Washington’s own fields on its complaint listing.
Prohibited behavior and discipline, and physical separation of children
WAC 110-300-0331(1) · Serious
The provider acknowledged that she grabbed a child due to her belief that child intended to harm another child. The Assistant Director also reported that she observed this interaction.
Nov 2024 Complaint 1 valid issue
Complaint · Received November 21, 2024 · Resolved January 7, 2025
Reported to the state by the program
Serious injury, valid issues and self-report are Washington’s own fields on its complaint listing.
Aug 2024 Licensing visit 3 findings
Licensing visit · August 26, 2024
Food allergies and special dietary needs
WAC 110-300-0186(1) · Serious
One child's file has individual care plan that is not signed by the parent.
WAC 110-300-0300(1)(a) · Short Term
The program does not notify the Department when a child with special needs is enrolled or identified. The provider does not have verification that early learning program staff involved with a particular child has been trained on implementing the individual care plan for that child. Individual Care Plans have not been updated annually for six of six ICPs reviewed.
WAC 110-300-0165(2)(d) · Serious
Plastic gloves were accessible to children at handwashing sinks or diaper changing tables in most classrooms. They were made inaccessible immediately. Water tested at 130 degrees at three sinks in Pre-K 2. Water tested at 125 at one sink in the Pre-K 1 classroom. Water tested at 125 at child sink in Pre-K 3 (Explorers).
Oct 2023 Licensing visit 2 findings
Licensing visit · October 5, 2023
Food allergies and special dietary needs
WAC 110-300-0186(1) · Serious
The provider has allergy plans for children with severe allergies but these plans do not include foods that can subsitute for allergenic foods.
Emergency preparation and exiting
WAC 110-300-0166(3)(c) · Serious
Exit doors in three classrooms were blocked by cots.
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
Openings, Working Connections subsidy, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies aren’t on this page.
Details
- Website
- primrosemillcreek.com
- Address
- 13305 44th Ave SE
- License
- PL-77714, active
- Quality program
- Early Achievers Level 4
Nearby
The eight closest of the 11 other licensed centers in ZIP 98012
- Kiddie Academy of Mill CreekLarge center · 0.7 miLast state visit Apr 28, 2026 · complaint investigation
- Nancys Noahs Ark IncLarge center · 1.1 miLast state visit Sep 23, 2025 · nothing cited
- La Petite Academy Mill CreekMedium center · 1.7 miLast state visit Dec 2, 2025 · 10 citations
- YMCA - HeatherwoodMedium center · 2.2 miLast state visit Apr 10, 2026 · complaint investigation
- Kindercare #833Large center · 2.7 miLast state visit Nov 5, 2025 · complaint investigation
- Mill Creek Kids N Us IncLarge center · 3.0 miLast state visit Aug 26, 2025 · 2 citations
- The Learning ExperienceLarge center · 3.3 miLast state visit Dec 11, 2025 · nothing cited
- Bright Star Kids AcademyMedium center · 3.4 miLast state visit Sep 16, 2025 · 2 citations
Run Primrose School of Mill Creek? Correct or add anything here, free.
Add what is missingSources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
State record
From Washington DCYF’s published reports, last checked October 10, 2026.
Details
- Phone, Ages on the license — Checked September 2026 findchildcarewa.org
- Website — Checked September 2026 primrosemillcreek.com
- Address, License, Quality program — Checked September 2026 data.wa.gov
- Who runs it — Checked October 2026 primroseschools.com
- Who runs it — Checked October 2026 roarkcapital.com
The private-equity firm Roark Capital lists Primrose Schools among its current investments and describes it as a franchisor of pre-K schools. roarkcapital.com
Large means the biggest quarter of Seattle-area’s 859 licensed centers by state-licensed capacity: 115 to 323 children. Small is 6 to 40; medium is 41 to 114.
The ages on the license are what the state licenses it to care for, which can be wider than the ages it takes.
Nearby
The other centers’ visit lines are from Washington DCYF’s published reports as Shortlist read them on October 10, 2026.