Issaquah · Licensed center
Bright Horizons - the Highlands
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- Large center, licensed for 161 children.
- Ages on the license: 1 month to 13 years.
- Shortlist has found no website for it yet.
What the state has found
Someone reported a concern to the state, and in October 2024 the state found it valid and cited 1 rule. The state also cited rules at all 3 of its licensing inspections since August 2023.
Of the 405 Seattle-area centers with 3 licensing inspections, 33% had rules cited at all 3, as this center did. 11% had none cited.
Complaints the state found valid
Someone reported a concern. The state investigated and found reasonable cause to believe a licensing rule was broken.
“A cheese snack served to a child was moldy. Provider could not locate the box that the cheese snack came from that would have an exparation date on it.”
WAC 110-300-0197(4)
Of the 215 Seattle-area centers licensed for 115 to 323 children, 105 (49%) have no valid complaint in the last three years; 110 (51%) have one or more, as this center does.
Licensing inspections
Sep 19, 20252 citations
“Medical form missing side effects of medication.”
WAC 110-300-0215(3)(a)(i)
“Janitor storage room was unlocked at the time of inspection. Provider locked the room before licensor left.”
WAC 110-300-0260(2)(a)(b)
Sep 26, 20249 citations
“Staff AGU, RMDB, ES, VD, and BA missing BBP training.”
WAC 110-300-0106(10), WAC 110-300-0106(12), WAC 110-300-0106(3), WAC 110-300-0106(8)
“Staff AGU, RMDB missing CPR/1st Aid”
WAC 110-300-0106(10), WAC 110-300-0106(12), WAC 110-300-0106(3), WAC 110-300-0106(8)
“Staff AGU and VD missing food worker's permits.”
WAC 110-300-0106(10), WAC 110-300-0106(12), WAC 110-300-0106(3), WAC 110-300-0106(8)
“Staff AGU and VD missing Childcare BASIC training. There are several other staff with no BASIC training within 3 monthso of employment.”
WAC 110-300-0106(10), WAC 110-300-0106(12), WAC 110-300-0106(3), WAC 110-300-0106(8)
5 more from this inspection
“Staff VD, AGU, ES, and AB missing safe sleep training.”
WAC 110-300-0106(10), WAC 110-300-0106(12), WAC 110-300-0106(3), WAC 110-300-0106(8)
“Plastic bags accessible to children in the Pre-K room.”
WAC 110-300-0165(2)(d)
“Medication form for the Epi-pen for child SS missing parent signature.”
WAC 110-300-0215(3), WAC 110-300-0215(3)(a)(i)
“Medical form for the Epi-pen for child KG is missing side effects. Medication form for child SS Epi-pen is missing exparation date and length of time to give medication.”
WAC 110-300-0215(3), WAC 110-300-0215(3)(a)(i)
“Benadryl and Zyrtec medication form for child KG is missing parent signature.”
WAC 110-300-0215(3), WAC 110-300-0215(3)(a)(i)
Aug 10, 20232 citations
“M.F. has expired food worker's permit and safe sleep training. Maria Catillo de Cornejo is missing Childcare Basic, safe sleep is expired. R.D. safe sleep training expired. A.G. expired safe sleep training and food workers card.”
WAC 110-300-0106(12), WAC 110-300-0106(3), WAC 110-300-0106(8)
“One child did not have an individual care plan for their allergy signed by a parent.”
WAC 110-300-0186(1)
Read every record and the state’s reports
State record — Washington DCYF
- Last visit
- September 19, 2025
- On file
- 3 visits since August 2023 — all of them cited findings · 1 complaint investigation
- Most serious
- Serious —
Medical form missing side effects of medication.
· September 19, 2025
Washington DCYF publishes the licensor’s own observation and a risk level for every citation it issues at a licensing visit, with the inspection report attached as a PDF.
Sep 2025 Licensing visit 2 findings
Licensing visit · September 19, 2025
Storage of hazardous and maintenance supplies
WAC 110-300-0260(2)(a)(b) · Serious
Janitor storage room was unlocked at the time of inspection. Provider locked the room before licensor left.
Sep 2024 Licensing visit 9 findings
Licensing visit · September 26, 2024
WAC 110-300-0106(10) / 110-300-0106(12) / 110-300-0106(3) / 110-300-0106(8) · Short Term / Serious
Staff AGU, RMDB, ES, VD, and BA missing BBP training.
WAC 110-300-0106(10) / 110-300-0106(12) / 110-300-0106(3) / 110-300-0106(8) · Short Term / Serious
Staff AGU, RMDB missing CPR/1st Aid
WAC 110-300-0106(10) / 110-300-0106(12) / 110-300-0106(3) / 110-300-0106(8) · Short Term / Serious
Staff AGU and VD missing food worker's permits.
WAC 110-300-0106(10) / 110-300-0106(12) / 110-300-0106(3) / 110-300-0106(8) · Short Term / Serious
Staff AGU and VD missing Childcare BASIC training. There are several other staff with no BASIC training within 3 monthso of employment.
WAC 110-300-0106(10) / 110-300-0106(12) / 110-300-0106(3) / 110-300-0106(8) · Short Term / Serious
Staff VD, AGU, ES, and AB missing safe sleep training.
WAC 110-300-0165(2)(d) · Serious
Plastic bags accessible to children in the Pre-K room.
WAC 110-300-0215(3) / 110-300-0215(3)(a)(i) · Serious
Medication form for the Epi-pen for child SS missing parent signature.
WAC 110-300-0215(3) / 110-300-0215(3)(a)(i) · Serious
Medical form for the Epi-pen for child KG is missing side effects. Medication form for child SS Epi-pen is missing exparation date and length of time to give medication.
WAC 110-300-0215(3) / 110-300-0215(3)(a)(i) · Serious
Benadryl and Zyrtec medication form for child KG is missing parent signature.
Sep 2024 Complaint 1 valid issue
Complaint · Received September 24, 2024 · Resolved October 28, 2024
WAC 110-300-0197(4) · Short Term
A cheese snack served to a child was moldy. Provider could not locate the box that the cheese snack came from that would have an exparation date on it.
Aug 2023 Licensing visit 2 findings
Licensing visit · August 10, 2023
WAC 110-300-0106(12) / 110-300-0106(3) / 110-300-0106(8) · Serious / Short Term
M.F. has expired food worker's permit and safe sleep training. Maria Catillo de Cornejo is missing Childcare Basic, safe sleep is expired. R.D. safe sleep training expired. A.G. expired safe sleep training and food workers card.
Food allergies and special dietary needs
WAC 110-300-0186(1) · Serious
One child did not have an individual care plan for their allergy signed by a parent.
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
Openings, Working Connections subsidy, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies aren’t on this page.
Details
- Address
- 930 NE High Street, Ste 102
- License
- PL-5072, active
- Chain
- Bright Horizons
- Owner
- Public shareholders (NYSE: BFAM)
Nearby
The eight closest of the 10 other licensed centers in ZIP 98029
- Aster Montessori School LLCMedium center · 0.5 miLast state visit Dec 2, 2025 · 1 citation
- Eastridge Christian Learning CenterLarge center · 0.9 miLast state visit Apr 24, 2026 · 1 citation
- Issaquah Montessori SchoolMedium center · 1.0 miLast state visit Mar 31, 2026 · 5 citations
- The Goddard School - IssaquahLarge center · 1.1 miLast state visit Sep 2, 2026 · 1 citation
- The Goddard School - AnnexMedium center · 1.2 miLast state visit Nov 12, 2025 · 1 citation
- The Rainbow SchoolMedium center · 2.1 miLast state visit May 21, 2026 · 6 citations
- Lakeside Montessori Pine LakeMedium center · 2.4 miLast state visit Apr 15, 2026 · nothing cited
- Evergreen Academy - IssaquahLarge center · 2.4 miLast state visit Apr 15, 2026 · nothing cited
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Add what is missingSources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
State record
From Washington DCYF’s published reports, last checked October 10, 2026.
Details
- Phone, Ages on the license — Checked September 2026 findchildcarewa.org
- Address, License — Checked June 2026 data.wa.gov
- Chain — Checked October 2026 brighthorizons.com
- Owner — Checked October 2026 sec.gov/…/bfam-20251231.htm
Bright Horizons is a public company. Its annual report to the SEC for 2025 (Form 10-K, filed February 2026) lists its common stock on the New York Stock Exchange under the symbol BFAM. sec.gov
Large means the biggest quarter of Seattle-area’s 859 licensed centers by state-licensed capacity: 115 to 323 children. Small is 6 to 40; medium is 41 to 114.
The ages on the license are what the state licenses it to care for, which can be wider than the ages it takes.
Nearby
The other centers’ visit lines are from Washington DCYF’s published reports as Shortlist read them on October 9, 2026.