Issaquah · Licensed center

Bright Horizons - the Highlands

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What the state has found

Someone reported a concern to the state, and in October 2024 the state found it valid and cited 1 rule. The state also cited rules at all 3 of its licensing inspections since August 2023.

Of the 405 Seattle-area centers with 3 licensing inspections, 33% had rules cited at all 3, as this center did. 11% had none cited.

Complaints the state found valid

Someone reported a concern. The state investigated and found reasonable cause to believe a licensing rule was broken.

Received Sep 24, 2024Valid complaint, 1 rule citedresolved Oct 28, 2024
  • “A cheese snack served to a child was moldy. Provider could not locate the box that the cheese snack came from that would have an exparation date on it.”

    WAC 110-300-0197(4)

Of the 215 Seattle-area centers licensed for 115 to 323 children, 105 (49%) have no valid complaint in the last three years; 110 (51%) have one or more, as this center does.

Licensing inspections

Sep 19, 20252 citations
  • “Medical form missing side effects of medication.”

    WAC 110-300-0215(3)(a)(i)

  • “Janitor storage room was unlocked at the time of inspection. Provider locked the room before licensor left.”

    WAC 110-300-0260(2)(a)(b)

Sep 26, 20249 citations
  • “Staff AGU, RMDB, ES, VD, and BA missing BBP training.”

    WAC 110-300-0106(10), WAC 110-300-0106(12), WAC 110-300-0106(3), WAC 110-300-0106(8)

  • “Staff AGU, RMDB missing CPR/1st Aid”

    WAC 110-300-0106(10), WAC 110-300-0106(12), WAC 110-300-0106(3), WAC 110-300-0106(8)

  • “Staff AGU and VD missing food worker's permits.”

    WAC 110-300-0106(10), WAC 110-300-0106(12), WAC 110-300-0106(3), WAC 110-300-0106(8)

  • “Staff AGU and VD missing Childcare BASIC training. There are several other staff with no BASIC training within 3 monthso of employment.”

    WAC 110-300-0106(10), WAC 110-300-0106(12), WAC 110-300-0106(3), WAC 110-300-0106(8)

5 more from this inspection
  • “Staff VD, AGU, ES, and AB missing safe sleep training.”

    WAC 110-300-0106(10), WAC 110-300-0106(12), WAC 110-300-0106(3), WAC 110-300-0106(8)

  • “Plastic bags accessible to children in the Pre-K room.”

    WAC 110-300-0165(2)(d)

  • “Medication form for the Epi-pen for child SS missing parent signature.”

    WAC 110-300-0215(3), WAC 110-300-0215(3)(a)(i)

  • “Medical form for the Epi-pen for child KG is missing side effects. Medication form for child SS Epi-pen is missing exparation date and length of time to give medication.”

    WAC 110-300-0215(3), WAC 110-300-0215(3)(a)(i)

  • “Benadryl and Zyrtec medication form for child KG is missing parent signature.”

    WAC 110-300-0215(3), WAC 110-300-0215(3)(a)(i)

Aug 10, 20232 citations
  • “M.F. has expired food worker's permit and safe sleep training. Maria Catillo de Cornejo is missing Childcare Basic, safe sleep is expired. R.D. safe sleep training expired. A.G. expired safe sleep training and food workers card.”

    WAC 110-300-0106(12), WAC 110-300-0106(3), WAC 110-300-0106(8)

  • “One child did not have an individual care plan for their allergy signed by a parent.”

    WAC 110-300-0186(1)

Read every record and the state’s reports

State record — Washington DCYF

Last visit
September 19, 2025
On file
3 visits since August 2023 — all of them cited findings · 1 complaint investigation
Most serious
Serious — Medical form missing side effects of medication. · September 19, 2025

Washington DCYF publishes the licensor’s own observation and a risk level for every citation it issues at a licensing visit, with the inspection report attached as a PDF.

Sep 2025 Licensing visit 2 findings

Licensing visit · September 19, 2025

Medication

WAC 110-300-0215(3)(a)(i) · Serious

Medical form missing side effects of medication.

Storage of hazardous and maintenance supplies

WAC 110-300-0260(2)(a)(b) · Serious

Janitor storage room was unlocked at the time of inspection. Provider locked the room before licensor left.

Report (PDF)

Sep 2024 Licensing visit 9 findings

Licensing visit · September 26, 2024

Training requirements

WAC 110-300-0106(10) / 110-300-0106(12) / 110-300-0106(3) / 110-300-0106(8) · Short Term / Serious

Staff AGU, RMDB, ES, VD, and BA missing BBP training.

Training requirements

WAC 110-300-0106(10) / 110-300-0106(12) / 110-300-0106(3) / 110-300-0106(8) · Short Term / Serious

Staff AGU, RMDB missing CPR/1st Aid

Training requirements

WAC 110-300-0106(10) / 110-300-0106(12) / 110-300-0106(3) / 110-300-0106(8) · Short Term / Serious

Staff AGU and VD missing food worker's permits.

Training requirements

WAC 110-300-0106(10) / 110-300-0106(12) / 110-300-0106(3) / 110-300-0106(8) · Short Term / Serious

Staff AGU and VD missing Childcare BASIC training. There are several other staff with no BASIC training within 3 monthso of employment.

Training requirements

WAC 110-300-0106(10) / 110-300-0106(12) / 110-300-0106(3) / 110-300-0106(8) · Short Term / Serious

Staff VD, AGU, ES, and AB missing safe sleep training.

Safety requirements

WAC 110-300-0165(2)(d) · Serious

Plastic bags accessible to children in the Pre-K room.

Medication

WAC 110-300-0215(3) / 110-300-0215(3)(a)(i) · Serious

Medication form for the Epi-pen for child SS missing parent signature.

Medication

WAC 110-300-0215(3) / 110-300-0215(3)(a)(i) · Serious

Medical form for the Epi-pen for child KG is missing side effects. Medication form for child SS Epi-pen is missing exparation date and length of time to give medication.

Medication

WAC 110-300-0215(3) / 110-300-0215(3)(a)(i) · Serious

Benadryl and Zyrtec medication form for child KG is missing parent signature.

Report (PDF)

Sep 2024 Complaint 1 valid issue

Complaint · Received September 24, 2024 · Resolved October 28, 2024

Safe food practices

WAC 110-300-0197(4) · Short Term

A cheese snack served to a child was moldy. Provider could not locate the box that the cheese snack came from that would have an exparation date on it.

Report (PDF)

Aug 2023 Licensing visit 2 findings

Licensing visit · August 10, 2023

Training requirements

WAC 110-300-0106(12) / 110-300-0106(3) / 110-300-0106(8) · Serious / Short Term

M.F. has expired food worker's permit and safe sleep training. Maria Catillo de Cornejo is missing Childcare Basic, safe sleep is expired. R.D. safe sleep training expired. A.G. expired safe sleep training and food workers card.

Food allergies and special dietary needs

WAC 110-300-0186(1) · Serious

One child did not have an individual care plan for their allergy signed by a parent.

Report (PDF)

Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.

Openings, Working Connections subsidy, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies aren’t on this page.

Details

(425) 392-2866

Address
930 NE High Street, Ste 102
License
PL-5072, active
Chain
Bright Horizons
Owner
Public shareholders (NYSE: BFAM)

Nearby

The eight closest of the 10 other licensed centers in ZIP 98029

Programs in Issaquah on the Seattle guide

Run Bright Horizons - the Highlands? Correct or add anything here, free.

Add what is missing
Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

State record

From Washington DCYF’s published reports, last checked October 10, 2026.

Details

Bright Horizons is a public company. Its annual report to the SEC for 2025 (Form 10-K, filed February 2026) lists its common stock on the New York Stock Exchange under the symbol BFAM. sec.gov

Large means the biggest quarter of Seattle-area’s 859 licensed centers by state-licensed capacity: 115 to 323 children. Small is 6 to 40; medium is 41 to 114.

The ages on the license are what the state licenses it to care for, which can be wider than the ages it takes.

Nearby

The other centers’ visit lines are from Washington DCYF’s published reports as Shortlist read them on October 9, 2026.