San Mateo · Licensed center

Papillon Preschool Managed by Bright Horizons

What the state has found

The state cited rules at 3 of its 9 licensing inspections under this license since April 2022.

Fewer than 20 Bay Area centers have had 9 licensing inspections, so there is no comparison yet.

Licensing inspections

May 20, 2026No rules cited
Apr 8, 2025No rules cited
Mar 25, 20251 citation
  • “101229(a)(1) Responsible for Providing Care and Supervision: No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This requirement was not met as evidenced by: Based on interview and record review, LPAs confirmed child was left without supervision for several minutes during bathroom transition. This poses a potential health and safety risk to children in care.”

    CCR 101229(a)(1)

Mar 17, 2025No rules cited
Dec 8, 2023No rules cited
Nov 29, 2022No rules cited
Oct 14, 20221 citation
  • “101229(a)(1) Responsible for providing Care and Supervision: No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This requirement is not met as evidenced by: Based on interviews and record review, LPA confirmed day-care child(ren) were left without staff supervision for several minutes. This poses an immediate health and safety risk to children in care.”

    CCR 101229(a)(1)

Jun 15, 2022No rules cited
Apr 5, 20221 citation
  • “101229(a)(1) Responsible for providing Care and Supervision: No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This requirement is not met as evidenced by: Based on interviews and file review, LPA confirmed child, C1, was left alone inside classroom for several minutes. This poses a potential health and safety risk to children in care.”

    CCR 101229(a)(1)

Read every record and the state’s reports

State record — California CDSS Community Care Licensing

Last visit
May 20, 2026
On file
9 visits since April 2022 — 6 cited nothing
Most serious
Type A — 101229(a)(1) Responsible for providing Care and Supervision: No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This requirement is not met as evidenced by: Based on interviews and record review, LPA confirmed day-care child(ren) were left without staff supervision for several minutes. This poses an immediate health and safety risk to children in care. · October 14, 2022

California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.

May 2026 Licensing visit nothing cited
Apr 2025 Licensing visit nothing cited
Mar 2025 Licensing visit 1 finding

Licensing visit · March 25, 2025

CCR 101229(a)(1) · Type B

101229(a)(1) Responsible for Providing Care and Supervision: No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This requirement was not met as evidenced by: Based on interview and record review, LPAs confirmed child was left without supervision for several minutes during bathroom transition. This poses a potential health and safety risk to children in care.

State report

Mar 2025 Licensing visit nothing cited
Dec 2023 Licensing visit nothing cited
Nov 2022 Licensing visit nothing cited
Oct 2022 Licensing visit 1 finding

Licensing visit · October 14, 2022

CCR 101229(a)(1) · Type A

101229(a)(1) Responsible for providing Care and Supervision: No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This requirement is not met as evidenced by: Based on interviews and record review, LPA confirmed day-care child(ren) were left without staff supervision for several minutes. This poses an immediate health and safety risk to children in care.

State report

Jun 2022 Licensing visit nothing cited
Apr 2022 Licensing visit 1 finding

Licensing visit · April 5, 2022

CCR 101229(a)(1) · Type B

101229(a)(1) Responsible for providing Care and Supervision: No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This requirement is not met as evidenced by: Based on interviews and file review, LPA confirmed child, C1, was left alone inside classroom for several minutes. This poses a potential health and safety risk to children in care.

State report

Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.

Openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies aren’t on this page.

Details

(650) 340-7241

Address
1311 So. El Camino Real
License
414004114, active

The state licenses this address more than once, to the same licensee.

The infant-center license is published separately, with its own license and its own inspection record:

Papillon Preschool Managed by Bright Horizons Inf

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Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

State record

From California CDSS Community Care Licensing’s published reports, last checked October 10, 2026.

Details

Large means the biggest quarter of Bay Area’s 439 licensed centers by state-licensed capacity: 76 to 312 children. Small is 8 to 30; medium is 31 to 75.