San Mateo · Licensed center

Papillon Preschool Managed by Bright Horizons Inf

What the state has found

The state cited rules at 2 of its 7 licensing inspections under this license since June 2022.

Fewer than 20 Bay Area centers have had 7 licensing inspections, so there is no comparison yet.

Licensing inspections

Apr 27, 2026No rules cited
Apr 8, 2025No rules cited
Mar 25, 20252 citations
  • “(n) Furniture and equipment shall be maintained in good condition, free of sharp, loose or pointed parts. This requirement is not met as evidenced by: At 9:25AM., Based on observation, LPAs confirmed dirt and stained padded climbing equipment in cocoon classroom. This poses a potential health and safety risk to children in care.”

    CCR 101239(n)

  • “(C) Documentation shall be maintained in the infant’s file and be available to the Department for review. Documentation shall include the following: (3) Time of each 15-minute check This requirement is not met as evidenced by: At 10:35AM., Based on record review, LPAs confirmed documentation for infant napping conditions are being logged after the required 15 minutes review. This poses a potential health and safety risk to children in care.”

    CCR 101429(a)(2)(C)(3)

Feb 13, 2024No rules cited
Dec 20, 20231 citation
  • “(e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1596.871 shall prior to working, residing or volunteering in a licensed facility: This requirement is not met as evidenced by: At 12:10PM., Based on observations, Record Review, and Interviews, LPAs confirmed present staff member (S1) does not have criminal record clearance or facility association on file. This poses an immediate health and safety risk to children in care.”

    CCR 101170(e)

May 30, 2023No rules cited
Jun 16, 2022No rules cited
Read every record and the state’s reports

State record — California CDSS Community Care Licensing

Last visit
April 27, 2026
On file
7 visits since June 2022 — 5 cited nothing · 1 complaint investigation
Most serious
Type A — (e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1596.871 shall prior to working, residing or volunteering in a licensed facility: This requirement is not met as evidenced by: At 12:10PM., Based on observations, Record Review, and Interviews, LPAs confirmed present staff member (S1) does not have criminal record clearance or facility association on file. This poses an immediate health and safety risk to children in care. · December 20, 2023

California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.

Apr 2026 Licensing visit nothing cited
Apr 2025 Licensing visit nothing cited
Mar 2025 Licensing visit 2 findings

Licensing visit · March 25, 2025

CCR 101239(n) · Type B

(n) Furniture and equipment shall be maintained in good condition, free of sharp, loose or pointed parts. This requirement is not met as evidenced by: At 9:25AM., Based on observation, LPAs confirmed dirt and stained padded climbing equipment in cocoon classroom. This poses a potential health and safety risk to children in care.

CCR 101429(a)(2)(C)(3) · Type B

(C) Documentation shall be maintained in the infant’s file and be available to the Department for review. Documentation shall include the following: (3) Time of each 15-minute check This requirement is not met as evidenced by: At 10:35AM., Based on record review, LPAs confirmed documentation for infant napping conditions are being logged after the required 15 minutes review. This poses a potential health and safety risk to children in care.

State report

Feb 2024 Licensing visit nothing cited
Dec 2023 Licensing visit 1 finding

Licensing visit · December 20, 2023

CCR 101170(e) · Type A

(e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1596.871 shall prior to working, residing or volunteering in a licensed facility: This requirement is not met as evidenced by: At 12:10PM., Based on observations, Record Review, and Interviews, LPAs confirmed present staff member (S1) does not have criminal record clearance or facility association on file. This poses an immediate health and safety risk to children in care.

State report

May 2023 Licensing visit nothing cited
Apr 2023 Complaint Substantiated

Complaint · April 3, 2023

Substantiated · CCR 101616.5(b) · Type B

101616.5(b) Teacher-Child Ratios: An infant care aide shall work under the direct supervision of the director, the assistant director or a fully qualified teacher, except as provided for in Section 101416.5(d)(1). This requirement is not met as evidenced by: Based on evidence collected, LPA determine allegation is valid. This poses a potential health and safety risk to children in care.

State report

Jun 2022 Licensing visit nothing cited

Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.

Openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies aren’t on this page.

Details

(650) 340-7241

Address
1311 So. El Camino Real
License
414004115, active

The state licenses this address more than once, to the same licensee.

The day-care-center license is published separately, with its own license and its own inspection record:

Papillon Preschool Managed by Bright Horizons

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Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

State record

From California CDSS Community Care Licensing’s published reports, last checked October 11, 2026.

Details

Small means the smallest quarter of Bay Area’s 439 licensed centers by state-licensed capacity: 8 to 30 children. Medium is 31 to 75; large is 76 to 312.