Palo Alto · Licensed center
Headsup! Child Development Center
- Small center, licensed for 24 children.
What the state has found
The state cited rules at 4 of its 5 licensing inspections under this license since May 2022.
Of the 98 Bay Area centers with 5 licensing inspections, 5% had rules cited at 4 of them, as this center did. 20% had none cited.
Licensing inspections
Oct 17, 20251 citation
“(b) Each record shall contain information including, but not limited to, the following: (8) Medical assessment, including ambulatory status as specified in Section 101220, and the following health information: (C) A signed consent form for emergency medical treatment unless the child's authorized representative has signed the statement specified in Section 101220(f). This requirement is not met as evidenced by: Based on interview and record review, the licensee did not comply with the section cited above as children's files did not have a signed LIC 627 Consent for Medical Treatment form. The facility has an in-house form that is similar but does not have the same statement as the LIC 627 which poses/posed a potential health, safety or personal rights risk to persons in care.”
CCR 101221(b)(8)(C)
Aug 23, 20243 citations
“(1) Each infant shall be constantly supervised and under direct visual observation and supervision by a staff person at all times. Under no circumstances shall ANY infant be left unattended. This requirement is not met as evidenced by: Based on interviews, the licensee did not comply with the section cited above as 2 staff members stated an infant was left unattended in the outdoor play area on the morning of 08/22/2024, which poses an immediate health, safety or personal rights risk to persons in care.”
CCR 101429(a)(1)
“(C) An infant shall not be swaddled while in care. This requirement is not met as evidenced by: Based on observation, interview, and record review, the licensee did not comply with the section cited above as 1 infant (under 12 months of age) was sleeping with a sleep sack on during nap time. which poses/posed a potential health, safety or personal rights risk to persons in care.”
CCR 101430(a)(3)(C)
“(b) There shall be a ratio of one teacher for every four infants in attendance. This requirement is not met as evidenced by: Based on observation and record review, the licensee did not comply with the section cited above as 0 of the 3 staff members present during today's inspection is a fully qualified infant teacher, thus the facility is out-of-ratio, which poses/posed a potential health, safety or personal rights risk to persons in care.”
CCR 101416.5(b)
May 4, 20231 citation
“(B) Staff shall physically check on sleeping infant(s) every 15 minutes and document the following: This requirement is not met as evidenced by: Based on observation and record review, the licensee did not comply with the section cited above in which poses a potential health, safety or personal rights risk to persons in care. LPA observe that facility did not have the 15 minute check log, Director stated that facility visually check the children, but did not know that it needed to be logged on paper.”
CCR 101429(a)(2)(B)
May 18, 20221 citation
“(r) Fixtures, furniture, and equipment that have been banned or recalled by the United States Consumer Product Safety Commission shall not be used or on the facility’s premises. This requirement is not met as evidenced by: Based on LPA observation, the licensee did not comply with the section cited above. LPA observed an infant bouncer and inclined sleeper present in the infant classroom during today's visit. This posed a potential health, safety or personal rights risk to persons in care.”
CCR 101239(r)
Read every record and the state’s reports
State record — California CDSS Community Care Licensing
- Last visit
- October 17, 2025
- On file
- 5 visits since May 2022 — 1 cited nothing · 2 complaint investigations
- Most serious
- Type A —
(1) Each infant shall be constantly supervised and under direct visual observation and supervision by a staff person at all times. Under no circumstances shall ANY infant be left unattended. This requirement is not met as evidenced by: Based on interviews, the licensee did not comply with the section cited above as 2 staff members stated an infant was left unattended in the outdoor play area on the morning of 08/22/2024, which poses an immediate health, safety or personal rights risk to persons in care.
· August 23, 2024
California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.
Oct 2025 Licensing visit 1 finding
Licensing visit · October 17, 2025
CCR 101221(b)(8)(C) · Type B
(b) Each record shall contain information including, but not limited to, the following: (8) Medical assessment, including ambulatory status as specified in Section 101220, and the following health information: (C) A signed consent form for emergency medical treatment unless the child's authorized representative has signed the statement specified in Section 101220(f). This requirement is not met as evidenced by: Based on interview and record review, the licensee did not comply with the section cited above as children's files did not have a signed LIC 627 Consent for Medical Treatment form. The facility has an in-house form that is similar but does not have the same statement as the LIC 627 which poses/posed a potential health, safety or personal rights risk to persons in care.
Aug 2024 Licensing visit 3 findings
Licensing visit · August 23, 2024
CCR 101429(a)(1) · Type A
(1) Each infant shall be constantly supervised and under direct visual observation and supervision by a staff person at all times. Under no circumstances shall ANY infant be left unattended. This requirement is not met as evidenced by: Based on interviews, the licensee did not comply with the section cited above as 2 staff members stated an infant was left unattended in the outdoor play area on the morning of 08/22/2024, which poses an immediate health, safety or personal rights risk to persons in care.
CCR 101430(a)(3)(C) · Type B
(C) An infant shall not be swaddled while in care. This requirement is not met as evidenced by: Based on observation, interview, and record review, the licensee did not comply with the section cited above as 1 infant (under 12 months of age) was sleeping with a sleep sack on during nap time. which poses/posed a potential health, safety or personal rights risk to persons in care.
CCR 101416.5(b) · Type B
(b) There shall be a ratio of one teacher for every four infants in attendance. This requirement is not met as evidenced by: Based on observation and record review, the licensee did not comply with the section cited above as 0 of the 3 staff members present during today's inspection is a fully qualified infant teacher, thus the facility is out-of-ratio, which poses/posed a potential health, safety or personal rights risk to persons in care.
Aug 2024 Complaint 1 of 3 allegations substantiated
Complaint · August 2, 2024
California decided each allegation separately.
Substantiated
- Record keeping - teachers are not completing or documenting 15 minute checks
Unsubstantiated
- Lack of supervision - students napping unsupervised in nap room
- Ratio - teacher alone with seven infants
Substantiated: the state found it more likely than not that it happened. Unsubstantiated: the state could not tell whether it happened.
CCR 101429(a)(2)(b) · Type B
Section 101429(a)(2)(B) - Staff shall physically check on sleeping infant(s) every 15 minutes & document. This requirement was not met as evidenced by: During record review, LPA U. found that staff have not been meeting the requirement for documenting 15-minute checks on sleeping infants which poses a potential risk to the health, safety, or personal rights to children in care.
May 2023 Licensing visit 1 finding
Licensing visit · May 4, 2023
CCR 101429(a)(2)(B) · Type B
(B) Staff shall physically check on sleeping infant(s) every 15 minutes and document the following: This requirement is not met as evidenced by: Based on observation and record review, the licensee did not comply with the section cited above in which poses a potential health, safety or personal rights risk to persons in care. LPA observe that facility did not have the 15 minute check log, Director stated that facility visually check the children, but did not know that it needed to be logged on paper.
May 2022 Licensing visit 1 finding
Licensing visit · May 18, 2022
CCR 101239(r) · Type B
(r) Fixtures, furniture, and equipment that have been banned or recalled by the United States Consumer Product Safety Commission shall not be used or on the facility’s premises. This requirement is not met as evidenced by: Based on LPA observation, the licensee did not comply with the section cited above. LPA observed an infant bouncer and inclined sleeper present in the infant classroom during today's visit. This posed a potential health, safety or personal rights risk to persons in care.
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
Openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies aren’t on this page.
Details
- Website
- headsup.org
- Address
- 2800 West Bayshore Road
- License
- 434408916, active
The state licenses this address more than once, to the same licensee.
The day-care-center license is published separately, with its own license and its own inspection record:
Headsup! Child Development CenterRun Headsup! Child Development Center? Correct or add anything here, free.
Add what is missingSources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
State record
The state’s licensing transparency data reports 4 complaint-related visit(s) to this facility, while 1 complaint investigation report(s) are published on the transparency portal. State complaint counts: substantiated=1, inconclusive=0, unsubstantiated=2, unfounded=CONFIDENTIAL, Type A citations=0, Type B citations=1. The state publishes no further detail for the difference.
From California CDSS Community Care Licensing’s published reports, last checked October 10, 2026.
Details
- Phone, Address, License ccld.dss.ca.gov
- Website headsup.org
Small means the smallest quarter of Bay Area’s 439 licensed centers by state-licensed capacity: 8 to 30 children. Medium is 31 to 75; large is 76 to 312.