Burien · Licensed center

Normandy Park Kindercare

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What the state has found

Someone reported concerns to the state, and it found all 5 valid, most recently in August 2026. The state also cited rules at 5 of its 6 licensing inspections since March 2024.

Fewer than 20 Seattle-area centers have had 6 licensing inspections, so there is no comparison yet.

Complaints the state found valid

Someone reported a concern. The state investigated and found reasonable cause to believe a licensing rule was broken.

Received May 29, 2026Valid complaint, 1 rule citedresolved Aug 26, 2026
  • “Report of group size of 20 children with ages infant through preschool together with 2 staff for unknown length of time”

    The state’s description of the complaint

  • “During an on-site inspection on 6/3/26 Licensor reviewed the center attendance records for 5/29/26 which showed that the center was over the maximum group size and ratio with the following staff:ratio records: (a)Infants: Ratio - 1:5 (b)Toddlers: Ratio - 1:9 (c)Preschoolers: DP Ratio - 1:11 / Pre-K 1:12 Mixed Ratio Holding Room - Group Size - 28 / Ratio - 2:28”

    WAC 110-300-0356(5)

Received Mar 10, 2026Valid complaint, 2 rules citedresolved Jun 22, 2026
  • “Report of group size of 20 children with ages infant through preschool together with 2 staff for unknown length of time”

    The state’s description of the complaint

  • “Licensor reviewed the attendance records for the date of 3/10/2026 which showed 29 children present - this exceeded the maximum licensed capacity for the space used during 6:00 AM to 8:00 AM where all ages are combined.”

    WAC 110-300-0356(1)(b)

  • “Licensor reviewed the attendance records for 3/10/2026 which showed that the center was over the maximum group size and ratio of mix age ratio with the following staff:ratio records: (a)Mixed Ratio with Infant - Group Size - 9 / Ratio - 2:9 (b)Mixed Ratio with Toddlers - Group Size - 25 / Ratio - 3:26 (c)Mixed Ratio with Preschoolers - Group Size - 29 / Ratio - 4:29”

    WAC 110-300-0356(5)

Received May 8, 2025Valid complaint, 1 rule citedresolved Oct 1, 2025
  • “During the course of inspections and interviews, provider and staff did not report per WAC 0450.”

    WAC 110-300-0475(1)

Received Mar 14, 2024Valid complaint, 1 rule citedresolved Jul 30, 2024
  • “During the process of the inspection, it was determined that Director MB used inappropriate interaction to encourage child to enter the Center when child left the bus (1)(c) During the process of the inspection, it was determined that Director MB had an inappropriate interaction with families of enrolled child (1)(d)”

    WAC 110-300-0331(1)

Received Jun 7, 2023Valid complaintresolved Jul 5, 2023
The state’s report (PDF)

Of the 215 Seattle-area centers licensed for 115 to 323 children, 105 (49%) have no valid complaint in the last three years; 23 (11%) have four or more, as this center does.

Licensing inspections

Jun 3, 20262 citations
  • “During an on-site inspection on 6/3/2026 licensor observed a newly hired staff member without a complete and passed background check in ratio in a classroom with children.”

    WAC 110-300-0105(2)

  • “During an on-site inspection on 6/3/2026 licensor observed a newly hired staff member without a verified negative TB Test in ratio in a classroom with children.”

    WAC 110-300-0105(3)

Jan 15, 20264 citations
  • “Portable background check (PVC) was expired for one staff member.”

    WAC 110-300-0105(2)

  • “Food handler permits were expired for seven staff members.”

    WAC 110-300-0106(12)

  • “Plastic bags were observed stored on the floor inside plastic containers in the preschool bathroom.”

    WAC 110-300-0165(2)(d)

  • “Rust and flaking paint were observed on metal plumbing access doors in both the school-age and preschool classrooms. These surfaces were accessible to children.”

    WAC 110-300-0165(3)(g)

Oct 10, 2025No rules cited
Jul 17, 20252 citations
  • “3 staff members have failed to make corrections to take TB test or enter it into MERIT.”

    WAC 110-300-0105(3)

  • “6 lead teachers have not submitted HS education in MERIT. 110-300-0100(7) - 6 Assistant teachers have not submitted HS education in MERIT.”

    WAC 110-300-0100(6), WAC 110-300-0100(7)

Dec 17, 20241 citation
  • “Multiple staff missing trainings on MERIT.”

    WAC 110-300-0106(11)

Mar 19, 20244 citations
  • “During the inspection, Licensor H. did not observe a current CPR/First aid for staff member: NS During the inspection, Licensor H. did not observe a current food handlers card for the following staff: KRM,”

    WAC 110-300-0106(12)

  • “During the inspection, Licensor H. observed a tied plastic bag with garbage in the infant/toddler playground (2)(d) During the inspection, Licensor H. observed the following toys that were broken. In the infant and toddler playground, there was a broken kitchen play set. In the preschool playground, there was a broken kitchen play set (3)(c) During the inspection, Licensor H. observed a broken wall panel or board in the toddler bathroom near the toilet. Panel or board was placed near the toilet against the wall. (3)(g) During the inspection, Licensor H. tested water at the sink inside of the school-age classroom. It tested at 66 degrees Fahrenheit. The sink in the preschool classroom tested at 60 degrees Farhenheit. (4)(e)”

    WAC 110-300-0165(4)(e), WAC 110-300-0165(2)(d), WAC 110-300-0165(3)(g) · Rule: “All water accessible to enrolled children must not be hotter than 120 degrees Fahrenheit.”

  • “During the observation, Licensor H. did not observe an individual care plan for child WVH that addressed substitute for allergenic foods, specific treatment plan in response to an allergic reaction (1)(b)(c)”

    WAC 110-300-0186(1)

  • “During the inspection, Licensor H. observed brown sugar in an airtight containter that was not labeled or dated, three bags of shredded cheese that were not labeled or dated in a ziploc bag, 6 yogurt containers that were in an airtight container not labeled or dated, hummus that is in original container but not dated when it was opened. There were zip loc bags of veggie patties in the freezer with a date, but they were not labeled with contain name. (4)(a)”

    WAC 110-300-0197(4)

Read every record and the state’s reports

Across KinderCare's 33 locations in the Seattle area, it cited something at 81% of 135 visits.

State record — Washington DCYF

Last visit
June 3, 2026
On file
6 visits since March 2024 — 1 cited nothing · 5 complaint investigations
Most serious
Serious — 110-300-0105(2) - During an on-site inspection on 6/3/2026 licensor observed a newly hired staff member without a complete and passed background check in ratio in a classroom with children. · June 3, 2026

Washington DCYF publishes the licensor’s own observation and a risk level for every citation it issues at a licensing visit, with the inspection report attached as a PDF.

Jun 2026 Licensing visit 2 findings

Licensing visit · June 3, 2026

Preservice requirements

WAC 110-300-0105(3) · Short Term

110-300-0105(3) - During an on-site inspection on 6/3/2026 licensor observed a newly hired staff member without a verified negative TB Test in ratio in a classroom with children.

Preservice requirements

WAC 110-300-0105(2) · Serious

110-300-0105(2) - During an on-site inspection on 6/3/2026 licensor observed a newly hired staff member without a complete and passed background check in ratio in a classroom with children.

Report (PDF)

May 2026 Complaint 1 valid issue

Complaint · Received May 29, 2026 · Resolved August 26, 2026

“Report of group size of 20 children with ages infant through preschool together with 2 staff for unknown length of time”

The state’s description of the complaint

Center capacity, ratio, and group size

WAC 110-300-0356(5) · Short Term

110-300-0356(5) - During an on-site inspection on 6/3/26 Licensor reviewed the center attendance records for 5/29/26 which showed that the center was over the maximum group size and ratio with the following staff:ratio records: (a)Infants: Ratio - 1:5 (b)Toddlers: Ratio - 1:9 (c)Preschoolers: DP Ratio - 1:11 / Pre-K 1:12 Mixed Ratio Holding Room - Group Size - 28 / Ratio - 2:28

Report (PDF)

Mar 2026 Complaint 2 findings

Complaint · Received March 10, 2026 · Resolved June 22, 2026

“Report of group size of 20 children with ages infant through preschool together with 2 staff for unknown length of time”

The state’s description of the complaint

2 valid issues

Serious injury, valid issues and self-report are Washington’s own fields on its complaint listing.

Center capacity, ratio, and group size

WAC 110-300-0356(1) · None

110-300-0356(1)(b) - Licensor reviewed the attendance records for the date of 3/10/2026 which showed 29 children present - this exceeded the maximum licensed capacity for the space used during 6:00 AM to 8:00 AM where all ages are combined.

Center capacity, ratio, and group size

WAC 110-300-0356(5) · Short Term

110-300-0356(5) - Licensor reviewed the attendance records for 3/10/2026 which showed that the center was over the maximum group size and ratio of mix age ratio with the following staff:ratio records: (a)Mixed Ratio with Infant - Group Size - 9 / Ratio - 2:9 (b)Mixed Ratio with Toddlers - Group Size - 25 / Ratio - 3:26 (c)Mixed Ratio with Preschoolers - Group Size - 29 / Ratio - 4:29

Report (PDF)

Jan 2026 Licensing visit 4 findings

Licensing visit · January 15, 2026

Preservice requirements

WAC 110-300-0105(2) · Serious

Portable background check (PVC) was expired for one staff member.

Training requirements

WAC 110-300-0106(12) · Serious

Food handler permits were expired for seven staff members.

Safety requirements

WAC 110-300-0165(2)(d) · Serious

Plastic bags were observed stored on the floor inside plastic containers in the preschool bathroom.

Safety requirements

WAC 110-300-0165(3)(g) · Short Term

Rust and flaking paint were observed on metal plumbing access doors in both the school-age and preschool classrooms. These surfaces were accessible to children.

Report (PDF)

Oct 2025 Licensing visit nothing cited Report (PDF)
Jul 2025 Licensing visit 2 findings

Licensing visit · July 17, 2025

Preservice requirements

WAC 110-300-0105(3) · Short Term

110-300-0105(3) - 3 staff members have failed to make corrections to take TB test or enter it into MERIT.

General staff qualifications

WAC 110-300-0100(6) / 110-300-0100(7) · Short Term

110-300-0100(6) - 6 lead teachers have not submitted HS education in MERIT. 110-300-0100(7) - 6 Assistant teachers have not submitted HS education in MERIT.

Report (PDF)

May 2025 Complaint 1 valid issue

Complaint · Received May 8, 2025 · Resolved October 1, 2025

Duty to protect children and report incidents

WAC 110-300-0475(1) · Serious

110-300-0475 (1) - During the course of inspections and interviews, provider and staff did not report per WAC 0450.

Report (PDF)

Dec 2024 Licensing visit 1 finding

Licensing visit · December 17, 2024

Training requirements

WAC 110-300-0106(11) · Short Term

110-300-0106(11) - Multiple staff missing trainings on MERIT.

Report (PDF)

Mar 2024 Licensing visit 4 findings

Licensing visit · March 19, 2024

Training requirements

WAC 110-300-0106(12) · Serious

During the inspection, Licensor H. did not observe a current CPR/First aid for staff member: NS During the inspection, Licensor H. did not observe a current food handlers card for the following staff: KRM,

Safety requirements

WAC 110-300-0165(4)(e) / 110-300-0165(2)(d) / 110-300-0165(3)(g) · Short Term / Serious

During the inspection, Licensor H. observed a tied plastic bag with garbage in the infant/toddler playground (2)(d) During the inspection, Licensor H. observed the following toys that were broken. In the infant and toddler playground, there was a broken kitchen play set. In the preschool playground, there was a broken kitchen play set (3)(c) During the inspection, Licensor H. observed a broken wall panel or board in the toddler bathroom near the toilet. Panel or board was placed near the toilet against the wall. (3)(g) During the inspection, Licensor H. tested water at the sink inside of the school-age classroom. It tested at 66 degrees Fahrenheit. The sink in the preschool classroom tested at 60 degrees Farhenheit. (4)(e)

Food allergies and special dietary needs

WAC 110-300-0186(1) · Serious

During the observation, Licensor H. did not observe an individual care plan for child WVH that addressed substitute for allergenic foods, specific treatment plan in response to an allergic reaction (1)(b)(c)

Safe food practices

WAC 110-300-0197(4) · Short Term

During the inspection, Licensor H. observed brown sugar in an airtight containter that was not labeled or dated, three bags of shredded cheese that were not labeled or dated in a ziploc bag, 6 yogurt containers that were in an airtight container not labeled or dated, hummus that is in original container but not dated when it was opened. There were zip loc bags of veggie patties in the freezer with a date, but they were not labeled with contain name. (4)(a)

Report (PDF)

Mar 2024 Complaint 1 valid issue

Complaint · Received March 14, 2024 · Resolved July 30, 2024

Prohibited behavior and discipline, and physical separation of children

WAC 110-300-0331(1) · Serious

During the process of the inspection, it was determined that Director MB used inappropriate interaction to encourage child to enter the Center when child left the bus (1)(c) During the process of the inspection, it was determined that Director MB had an inappropriate interaction with families of enrolled child (1)(d)

Report (PDF)

Jun 2023 Complaint 1 valid issue

Complaint · Received June 7, 2023 · Resolved July 5, 2023

The state’s report (PDF)

Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.

Openings, Working Connections subsidy, cost, teaching approach, ratios and staff, a typical day, and sick and biting policies aren’t on this page.

A day here

Hours
12 hours a day, 5 days a week

Details

(206) 244-3069

Address
18020 Des Moines Memorial Dr
License
PL-2885, active
Quality program
Early Achievers Level 3

Nearby

Programs in Burien on the Seattle guide

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Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

State record

From Washington DCYF’s published reports, last checked October 11, 2026.

A day here

Details

From KinderCare's quarterly report to the SEC, filed August 13, 2026. sec.gov

Large means the biggest quarter of Seattle-area’s 859 licensed centers by state-licensed capacity: 115 to 323 children. Small is 6 to 40; medium is 41 to 114.

The ages on the license are what the state licenses it to care for, which can be wider than the ages it takes.

Nearby

The other centers’ visit lines are from Washington DCYF’s published reports as Shortlist read them on October 11, 2026.