Mercer Island · Licensed center

Bright Horizons at Mercer Island

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What the state has found

The state cited rules at 2 of its 3 licensing inspections since January 2024. It lists no valid complaint about this center.

Of the 406 Seattle-area centers with 3 licensing inspections, 36% had rules cited at 2 of them, as this center did. 33% had rules cited at all 3, 11% at none.

Licensing inspections

Aug 27, 2025No rules cited
Aug 19, 20245 citations
  • “4) a wading pool was seen set up with some standing water in it and several plastic animals. 7)A blow up pool and a blue tub were seen with standing water in them.”

    WAC 110-300-0175(4) · Immediate risk

  • “1a) Cleaners were seen stored under a sink in a classroom that was not locked or made inaccessible to children. 2ab) Many classrooms are being used for storage as they are not in use currently. Dishwasher detergent was seen sitting out on a counter in one of these classrooms. The storage classrooms are not made inaccessible to children, preventing their access.”

    WAC 110-300-0260(1)(a), WAC 110-300-0260(2)(a)(b)

  • “3) MERIT does not reflect CCB has been completed for BH. 8)BH and NW- safe sleep training expired 3/8/2023.”

    WAC 110-300-0106(8)

  • “3) a bottle of terriyaki sauce was seen on a shelf with other bottles of the sauce. But this bottle was mostly consumed with about an inch of sauce remaining. The cap to the bottle was removed. The bottle clearly said to keep refrigerated after opening. The bottle was room temperature to the touch. It was not used for any meals this day. 4) a bag of cereal was not in the manufacturer packaging to reflect proper labeling with dates.”

    WAC 110-300-0197(4)

1 more from this inspection
  • “2c) walking ropes are seen dangling in several classrooms accessible to the children. music ribbons were seen in a basket next to the head of a child during nap time. Several cords were seen dangling from the wall, near children napping. 3g) a garbage can outside was seen with a cracked lid. Handles on a cabinet and drawers in a classroom were observed near the diapering area. The collapseable tunnel was seen with rips and exposed wire. Outside a pad around the umbrella was seen to be ripped. A couch and chair were seen to have rips or peeling surfaces of their material. The fall pads at the rock climbing wall are worn on the edges and corners creating holes in the material. 5d) most classrooms were seen to have outlet extenders at the teacher counters where many items were plugged into one outlet, not directly into the outlet itself.”

    WAC 110-300-0165(3)(g)

Jan 10, 20244 citations
  • “Emergency bag with containing a 1st Aid Kit accessible to children in the playground area.”

    WAC 110-300-0230(2)(b)

  • “Dishwashing liquid accessible to children under the sink in Toddler 2 classroom.”

    WAC 110-300-0260(1)(a)

  • “Staff MP, ED, and KB have expried CPR/1st Aid trainings. Staff MP, ED, KB employed over 3 months. Missing CORE training. Program director, SV, has expried safe sleep training.”

    WAC 110-300-0106(12), WAC 110-300-0106(8)

  • “Provider needs to arrange a training from parents of NB, DL, and HN for staff on medication administration. SM allergic to peanuts and kiwi- no subsititute foods listed on the individual care plan, missing staff signatures for medication training. HN-no individula care plan for dairy allergy.”

    WAC 110-300-0186(2), WAC 110-300-0186(1)

Read every record and the state’s reports

State record — Washington DCYF

Last visit
August 27, 2025
On file
3 visits since January 2024 — 1 cited nothing
Most serious
Immediate — 4) a wading pool was seen set up with some standing water in it and several plastic animals. 7)A blow up pool and a blue tub were seen with standing water in them. · August 19, 2024

Washington DCYF publishes the licensor’s own observation and a risk level for every citation it issues at a licensing visit, with the inspection report attached as a PDF.

Aug 2025 Licensing visit nothing cited Report (PDF)
Aug 2024 Licensing visit 5 findings

Licensing visit · August 19, 2024

Training requirements

WAC 110-300-0106(8) · Short Term

3) MERIT does not reflect CCB has been completed for BH. 8)BH and NW- safe sleep training expired 3/8/2023.

Water hazards and swimming pools

WAC 110-300-0175(4) · Immediate

4) a wading pool was seen set up with some standing water in it and several plastic animals. 7)A blow up pool and a blue tub were seen with standing water in them.

Safe food practices

WAC 110-300-0197(4) · Short Term

3) a bottle of terriyaki sauce was seen on a shelf with other bottles of the sauce. But this bottle was mostly consumed with about an inch of sauce remaining. The cap to the bottle was removed. The bottle clearly said to keep refrigerated after opening. The bottle was room temperature to the touch. It was not used for any meals this day. 4) a bag of cereal was not in the manufacturer packaging to reflect proper labeling with dates.

Safety requirements

WAC 110-300-0165(3)(g) · Short Term

2c) walking ropes are seen dangling in several classrooms accessible to the children. music ribbons were seen in a basket next to the head of a child during nap time. Several cords were seen dangling from the wall, near children napping. 3g) a garbage can outside was seen with a cracked lid. Handles on a cabinet and drawers in a classroom were observed near the diapering area. The collapseable tunnel was seen with rips and exposed wire. Outside a pad around the umbrella was seen to be ripped. A couch and chair were seen to have rips or peeling surfaces of their material. The fall pads at the rock climbing wall are worn on the edges and corners creating holes in the material. 5d) most classrooms were seen to have outlet extenders at the teacher counters where many items were plugged into one outlet, not directly into the outlet itself.

Storage of hazardous and maintenance supplies

WAC 110-300-0260(1)(a) / 110-300-0260(2)(a)(b) · Serious

1a) Cleaners were seen stored under a sink in a classroom that was not locked or made inaccessible to children. 2ab) Many classrooms are being used for storage as they are not in use currently. Dishwasher detergent was seen sitting out on a counter in one of these classrooms. The storage classrooms are not made inaccessible to children, preventing their access.

Report (PDF)

Jan 2024 Licensing visit 4 findings

Licensing visit · January 10, 2024

First-aid—CPR certification and supplies

WAC 110-300-0230(2)(b) · Serious

Emergency bag with containing a 1st Aid Kit accessible to children in the playground area.

Storage of hazardous and maintenance supplies

WAC 110-300-0260(1)(a) · Serious

Dishwashing liquid accessible to children under the sink in Toddler 2 classroom.

Training requirements

WAC 110-300-0106(12) / 110-300-0106(8) · Serious / Short Term

Staff MP, ED, and KB have expried CPR/1st Aid trainings. Staff MP, ED, KB employed over 3 months. Missing CORE training. Program director, SV, has expried safe sleep training.

Food allergies and special dietary needs

WAC 110-300-0186(2) / 110-300-0186(1) · Serious

Provider needs to arrange a training from parents of NB, DL, and HN for staff on medication administration. SM allergic to peanuts and kiwi- no subsititute foods listed on the individual care plan, missing staff signatures for medication training. HN-no individula care plan for dairy allergy.

Report (PDF)

Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.

Openings, Working Connections subsidy, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies aren’t on this page.

Details

(877) 624-4532

Address
9555 SE 36th St
License
PL-14069, active
Quality program
Early Achievers Enrolled
Chain
Bright Horizons
Owner
Public shareholders (NYSE: BFAM)

Nearby

Programs in Mercer Island on the Seattle guide

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Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

State record

From Washington DCYF’s published reports, last checked October 10, 2026.

Details

Bright Horizons is a public company. Its annual report to the SEC for 2025 (Form 10-K, filed February 2026) lists its common stock on the New York Stock Exchange under the symbol BFAM. sec.gov

Large means the biggest quarter of Seattle-area’s 859 licensed centers by state-licensed capacity: 115 to 323 children. Small is 6 to 40; medium is 41 to 114.

The ages on the license are what the state licenses it to care for, which can be wider than the ages it takes.

Nearby

The other centers’ visit lines are from Washington DCYF’s published reports as Shortlist read them on October 10, 2026.