Thornton · Licensed family home

Susan Robertson

What the state has found

The state lists 3 visits below. Shortlist has not read the reports behind them, so there is no share of visits that cited something to set beside other providers yet.

State record — Colorado Department of Early Childhood

Last visit
February 4, 2026
On file
3 visits since April 2024
Fixed?
The latest correction deadline was March 18, 2025. Colorado Department of Early Childhood does not publish whether it was made.
Most serious
Colorado Department of Early Childhood does not publish a severity level for a citation, so there is no most-serious to name.

Colorado’s Department of Early Childhood lists each program’s complaints on its Colorado Shines page, with the department’s verdict on each and a report behind it, going back about three years. Older complaints are released only on request. The department does not rank complaints by severity in either place.

Feb 2026 Supervisory visit report not read State records file
Mar 2025 Supervisory visit 1 finding

Supervisory visit · March 18, 2025

2.336.C.1 · Correction due March 18, 2025

The safety lock to be broken on the kitchen knife drawer.

Required correction: All hazardous items and materials must be inaccessible to children at all times. Correct immediately. Correct by 03/18/2025

State records file

Apr 2024 Supervisory visit 6 findings

Supervisory visit · April 25, 2024

2.309.A.4 · Correction due April 25, 2024

9 children in attendance and no second staff member present. Specialist reviewed past 2 weeks of attendance records and observed 9 children signed into the sign in/out sheet on 4/11/2024 and 4/12/2024.

Required correction: Ensure there is a second staff member present whenever there are 9 or more children in attendance. Correct immediately and send a statement of compliance to specialist with written response. Correct by 04/25/2024

2.317.D.1

9 children in attendance and only 7 children signed into the sign in/out attendance record.

Required correction: A daily sign out method must be maintained for all children in attendance, with the time the child arrives and leaves the home, and a parent or authorized person's signature. Correct immediately and send a statement of compliance

2.318.C.3 · Correction due April 25, 2024

No documentation of monthly smoke alarm testings were available for review.

Required correction: Hold and maintain record of monthly smoke alarm testings. Correct immediately and send a statement of compliance to specialist with written response. Correct by 04/25/2024

2.321.A.2.c · Correction due April 25, 2024

Reviewed 9 child files and observed 1 child to be missing documentation of immunization status or exemption.

Required correction: Obtain record of immunization status or exemption for child and place in child's file. Send a statement of compliance to specialist with written response. Correct immediately. Correct by 04/25/2024

Reviewed 9 child files and observed 1 to have an expired emergency medical authorization.

2.311.A.14 · Correction due May 25, 2024

Reviewed the provider's file and observed no documentation of a current health statement. The provider's previous health statement expired 7/20/2023.

Required correction: Obtain documentation of a current health statement and send a statement of compliance to specialist with written response. Correct by 05/25/2024

State records file

Where this record comes from

The Department of Early Childhood keeps about three years of complaints on a program’s public page. Anything older is released only on request, as a single file covering the whole state. Shortlist asked for that file under the Colorado Open Records Act and renews it yearly; it is what this page shows for complaints older than the department’s own window.

The file this page is built from arrived on October 10, 2026 and covers complaints the department publishes today, and complaints back to January 2023 obtained by records request. The next request goes in October 2027.

The department publishes a report for each of these visits. Shortlist has not read those reports yet, so this page shows when the state came and not what it found.

Ask for this program’s record now

The department will also review one program’s complete file on request, which is more than either source above contains. Leave your email and Shortlist will ask for Susan Robertson’s file specifically, instead of waiting for the next one.

Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.

Openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies aren’t on this page.

Details

Area
Thornton, 80602
License
51388, active
Quality program
Colorado Shines Level 2

Run Susan Robertson? Correct or add anything here, free.

Add what is missing
Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

Details

Mid-size means licensed for 7 to 11 children, among Denver-area’s 574 licensed family homes by state-licensed capacity. Small is 4 to 6; full-size is 12, the most any Denver-area family home holds.