Denver · Licensed center

Bright Horizons/Montessori On The Mall

What the state has found

The state lists 3 visits below. Shortlist has not read the reports behind them, so there is no share of visits that cited something to set beside other providers yet.

State record — Colorado Department of Early Childhood

Last visit
February 4, 2026
On file
3 visits since April 2024 · 1 complaint investigation
Fixed?
The latest correction deadline was March 6, 2026. Colorado Department of Early Childhood does not publish whether it was made.
Most serious
Colorado Department of Early Childhood does not publish a severity level for a citation, so there is no most-serious to name.

Colorado’s Department of Early Childhood lists each program’s complaints on its Colorado Shines page, with the department’s verdict on each and a report behind it, going back about three years. Older complaints are released only on request. The department does not rank complaints by severity in either place.

Feb 2026 Supervisory visit 4 findings

Supervisory visit · February 4, 2026

2.138.A · Correction due February 4, 2026

Program to be lacking documentation of the January 2026 fire drill.

Required correction: Fire drills must be held monthly and documented. Correct immediately. Submit verification to specialist. Correct by 02/04/2026

2.213.B

Reviewed 14 staff files and observed program to be lacking documentation of a Department-approved standard precautions training for one staff member.

Required correction: All staff must complete a Department-approved standard precautions training prior to working with children and

2.213.G · Correction due February 4, 2026

Reviewed 14 staff files and observed program to be lacking documentation of a Department-approved child abuse prevention training for one staff member.

Required correction: All staff must complete a Department-approved child abuse prevention training prior within 30 days of employment and annually thereafter. Correct immediately. Submit written verification to specialist. Correct by 02/04/2026

2.217.C.4 · Correction due March 6, 2026

Program to be lacking nurse consultant notes from January 2026 meeting.

Required correction: The date and content of each consultation must be recorded and maintained in the center's files. Submit written verification to specialist. Correct by 03/06/2026

State records file

Mar 2025 Supervisory visit 2 findings

Supervisory visit · March 5, 2025

2.216.B.1.b.1 · Correction due March 5, 2025

Substitute staff member S. working alone with 4 infants in the Infant 1 classroom during the walkthrough. During a review of 12 staff files, S. was found to be missing documentation of early childhood teacher certification.

Required correction: An infant program early childhood teacher must meet the qualifications for an early childhood teacher found at rule section 2.216(A) or be qualified as an infant program supervisor in addition to the 455 hours of verifiable experience in the care and supervision of children under three (3) years of age. Correct Immediately. Corrected at time of visit by moving the staff member to work directly with the Infant Program Supervisor. Submit a written response verifying the process the program will take to ensure there is a qualififed infant staff lead working in each infant classroom at all times. Correct by 03/05/2025

Substitute staff member S. working alone with 4 infants in the Infant 1 classroom during the

State records file

Apr 2024 Supervisory visit 1 finding

Supervisory visit · April 15, 2024

2.120.J · Correction due April 15, 2024

Documentation of the updated 5yr TRAILS application check for J.G. was not available for review during the visit.

Required correction: The results of the abuse and neglect inquiry must be maintained at the facility and be available for review. Correct Immediately. All individuals requiring a background check must review Navigating the Background Check Investigation Unit's (BIU) Webpage powerpoint. Submit verification that J.G. has reviewed the powerpoint within 24 hours. Submit documentation of TRAILS for J.G. with written response to Specialist. Correct by 04/15/2024

State records file

Mar 2024 Complaint Unfounded

Complaint · March 1, 2024

The state’s report (PDF)

Where this record comes from

The Department of Early Childhood keeps about three years of complaints on a program’s public page. Anything older is released only on request, as a single file covering the whole state. Shortlist asked for that file under the Colorado Open Records Act and renews it yearly; it is what this page shows for complaints older than the department’s own window.

The file this page is built from arrived on October 11, 2026 and covers complaints the department publishes today, and complaints back to January 2023 obtained by records request. The next request goes in October 2027.

The department publishes a report for each of these visits. Shortlist has not read those reports yet, so this page shows when the state came and not what it found.

Ask for this program’s record now

The department will also review one program’s complete file on request, which is more than either source above contains. Leave your email and Shortlist will ask for Bright Horizons/Montessori On The Mall’s file specifically, instead of waiting for the next one.

Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.

Openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies aren’t on this page.

Details

Address
1050 17th St # 201b
License
1543581, active
Quality program
Colorado Shines Level 4

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Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

Details

Large means the biggest quarter of Denver-area’s 1,147 licensed centers by state-licensed capacity: 115 to 402 children. Small is 10 to 40; medium is 41 to 114.