Chicago · Licensed center

Carole Robertson Ctr For Learning

Large center, licensed for 220 children.
Run by a nonprofit. A board oversees it, and there are no owners taking profit.
Shortlist has found no website for it yet.

What the state has found

The state cited rules at 14 of its 19 licensing inspections since July 2011.

Of the 859 Chicago-area centers with 10 or more licensing inspections, 78% had rules cited at some but not all of them, as this center did. 22% had rules cited at all of them.

Licensing inspections

Aug 6, 20262 citations

A citation the state’s report lists only by its code, FHSEC305.
A citation the state’s report lists only by its code, CCASEC4.

Jul 23, 202515 citations

Provisions Pertaining to Permits
89 Ill. Adm. Code 407.65(a)(14)
Application for License
89 Ill. Adm. Code 407.50(b)(7)
Physical Plant/Indoor Space
89 Ill. Adm. Code 407.370(b)
Application for License
89 Ill. Adm. Code 407.50(b)(3)

11 more from this inspection

Application for License
89 Ill. Adm. Code 407.50(b)(6)
General Requirements for Personnel
89 Ill. Adm. Code 407.100(c)(7)
Nutrition and Meal Service
89 Ill. Adm. Code 407.330(a)
Qualifications for Early Childhood Teachers and School-age Workers
89 Ill. Adm. Code 407.140(c)
General Requirements for Personnel
89 Ill. Adm. Code 407.100(d)
Physical Plant/Indoor Space
89 Ill. Adm. Code 407.370(e)
Provisions Pertaining to the License
89 Ill. Adm. Code 407.60(g)
Organization and Administration
89 Ill. Adm. Code 407.70(l)
Special Requirements for Infants and Toddlers
89 Ill. Adm. Code 407.210(b)
General Requirements for Personnel
89 Ill. Adm. Code 407.100(c)(1)
A citation the state’s report lists only by its code, FHSEC305.

Jan 6, 202515 citations

Personnel Records
89 Ill. Adm. Code 407.120(a)(4)
Physical Plant/Indoor Space
89 Ill. Adm. Code 407.370(d)(4)
Physical Plant/Indoor Space
89 Ill. Adm. Code 407.370(d)(2)
Physical Plant/Indoor Space
89 Ill. Adm. Code 407.370(e)(9)

11 more from this inspection

General Requirements for Personnel
89 Ill. Adm. Code 407.100(c)(1)
General Requirements for Personnel
89 Ill. Adm. Code 407.100(c)(7)
General Requirements for Personnel
89 Ill. Adm. Code 407.100(e)
Personnel Records
89 Ill. Adm. Code 407.120(a)(3)
Personnel Records
89 Ill. Adm. Code 407.120(e)(4)
Personnel Records
89 Ill. Adm. Code 407.120(a)(1)
General Requirements for Personnel
89 Ill. Adm. Code 407.100(c)(5)
Background Checks for Personnel
89 Ill. Adm. Code 407.110
Physical Plant/Indoor Space
89 Ill. Adm. Code 407.370(e)(11)
General Requirements for Personnel
89 Ill. Adm. Code 407.100(f)
Guidance and Discipline
89 Ill. Adm. Code 407.270(a)

Jul 26, 20241 citation

Physical Plant/Indoor Space
89 Ill. Adm. Code 407.370(d)(4)

Aug 16, 2023No rules cited

Jul 12, 202310 citations

Personnel Records
89 Ill. Adm. Code 407.120(a)(6)
General Requirements for Personnel
89 Ill. Adm. Code 407.100(c)(5)
General Requirements for Personnel
89 Ill. Adm. Code 407.100(c)(8)
General Requirements for Personnel
89 Ill. Adm. Code 407.100(f)

6 more from this inspection

General Requirements for Personnel
89 Ill. Adm. Code 407.100(c)(6)
General Requirements for Personnel
89 Ill. Adm. Code 407.100(c)(7)
Background Checks for Personnel
89 Ill. Adm. Code 407.110
Personnel Records
89 Ill. Adm. Code 407.120(a)(3)
Personnel Records
89 Ill. Adm. Code 407.120(b)
Personnel Records
89 Ill. Adm. Code 407.120(e)(4)

Sep 14, 2022No rules cited

Aug 24, 20213 citations

Background Checks for Personnel
89 Ill. Adm. Code 407.110
General Requirements for Personnel
89 Ill. Adm. Code 407.100(c)(1)
Personnel Records
89 Ill. Adm. Code 407.120(a)(2)

May 14, 2021No rules cited

May 10, 2021No rules cited

Oct 29, 2020No rules cited

Aug 28, 20201 citation

General Requirements for Personnel
89 Ill. Adm. Code 407.100(f)

Aug 30, 20172 citations

Physical Plant/Indoor Space
89 Ill. Adm. Code 407.370(f)(2)
Special Requirements for Infants and Toddlers
89 Ill. Adm. Code 407.210(b)

Jul 6, 20164 citations

Personnel Records
89 Ill. Adm. Code 407.120(b)
Personnel Records
89 Ill. Adm. Code 407.120(a)(4)
Grouping and Staffing
89 Ill. Adm. Code 407.190(f)
Personnel Records
89 Ill. Adm. Code 407.120(f)(2)

Sep 8, 201512 citations

Organization and Administration
89 Ill. Adm. Code 407.70(e)
Guidance and Discipline
89 Ill. Adm. Code 407.270(a)(1)
Guidance and Discipline
89 Ill. Adm. Code 407.270(a)(2)
Guidance and Discipline
89 Ill. Adm. Code 407.270(a)(5)

8 more from this inspection

Personnel Records
89 Ill. Adm. Code 407.120(a)(3)
General Requirements for Personnel
89 Ill. Adm. Code 407.100(c)(5)
General Requirements for Personnel
89 Ill. Adm. Code 407.100(c)(6)
Enrollment and Discharge Procedures
89 Ill. Adm. Code 407.250(d)
Guidance and Discipline
89 Ill. Adm. Code 407.270(a)(3)
Guidance and Discipline
89 Ill. Adm. Code 407.270(a)(4)
Physical Plant/Indoor Space
89 Ill. Adm. Code 407.370(f)(2)
Physical Plant/Indoor Space
89 Ill. Adm. Code 407.370(f)(3)

Jul 1, 20149 citations

Organization and Administration
89 Ill. Adm. Code 407.70(n)
Personnel Records
89 Ill. Adm. Code 407.120(a)(2)
Personnel Records
89 Ill. Adm. Code 407.120(a)(3)
Personnel Records
89 Ill. Adm. Code 407.120(a)(4)

5 more from this inspection

Personnel Records
89 Ill. Adm. Code 407.120(a)(6)
Staffing Structure
89 Ill. Adm. Code 407.90(d)
Qualifications for Early Childhood Assistants and School-age Assistants
89 Ill. Adm. Code 407.150(c)
Personnel Records
89 Ill. Adm. Code 407.120(a)(1)
Organization and Administration
89 Ill. Adm. Code 407.70(k)

Jul 3, 20138 citations

Personnel Records
89 Ill. Adm. Code 407.120(a)(1)
Personnel Records
89 Ill. Adm. Code 407.120(a)(2)
Personnel Records
89 Ill. Adm. Code 407.120(a)(3)
Personnel Records
89 Ill. Adm. Code 407.120(a)(4)

4 more from this inspection

Enrollment and Discharge Procedures
89 Ill. Adm. Code 407.250(i)(1)(g)
Organization and Administration
89 Ill. Adm. Code 407.70(k)
Special Requirements for School-Age Children
89 Ill. Adm. Code 407.220(c)(2)
Enrollment and Discharge Procedures
89 Ill. Adm. Code 407.250(i)(1)(h)

Jul 10, 201213 citations

Equipment and Materials
89 Ill. Adm. Code 407.380(j)(4)
Organization and Administration
89 Ill. Adm. Code 407.70(k)
Personnel Records
89 Ill. Adm. Code 407.120(a)(2)
Personnel Records
89 Ill. Adm. Code 407.120(a)(3)

9 more from this inspection

Background Checks for Personnel
89 Ill. Adm. Code 407.110
Equipment and Materials
89 Ill. Adm. Code 407.380(j)(5)
Personnel Records
89 Ill. Adm. Code 407.120(b)
Students and Youth Aides
89 Ill. Adm. Code 407.160(b)(6)
Physical Plant/Indoor Space
89 Ill. Adm. Code 407.370(e)
Physical Plant/Indoor Space
89 Ill. Adm. Code 407.370(e)(5)
Nutrition and Meal Service
89 Ill. Adm. Code 407.330(j)
Equipment and Materials
89 Ill. Adm. Code 407.380(j)(6)
Staffing Structure
89 Ill. Adm. Code 407.90(g)

Jul 20, 20117 citations

Personnel Records
89 Ill. Adm. Code 407.120(a)(1)
Personnel Records
89 Ill. Adm. Code 407.120(a)(2)
Personnel Records
89 Ill. Adm. Code 407.120(a)(3)
Personnel Records
89 Ill. Adm. Code 407.120(a)(4)

3 more from this inspection

Medications
89 Ill. Adm. Code 407.360(c)(2)
Medications
89 Ill. Adm. Code 407.360(b)(1)
Physical Plant/Indoor Space
89 Ill. Adm. Code 407.370(p)

Read every record and the state’s reports

State record — Illinois DCFS

Last visit: August 6, 2026
On file: 19 visits since July 2011 — 5 cited nothing
Fixed?: The latest correction deadline was September 7, 2026. Illinois DCFS does not publish whether it was made.
Most serious: Illinois DCFS does not publish a severity level for a citation, so there is no most-serious to name.

Illinois DCFS cites each subsection of a rule separately, so one audit of a filing cabinet can produce ten citations. It publishes the rule’s title and a correction deadline, but no description of what was observed.

Aug 2026 Monitoring visit 2 findings

Monitoring visit · August 6, 2026

A citation the state’s report lists only by its code, FHSEC305.

0 citations · 89 Ill. Adm. Code · Violation substantiated

A citation the state’s report lists only by its code, CCASEC4.

0 citations · 89 Ill. Adm. Code · Violation substantiated

DCFS compliance lookup On that page, enter provider number 386594 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Jul 2025 Monitoring visit 15 findings

Monitoring visit · July 23, 2025

Application for License

3 citations · 89 Ill. Adm. Code 407.50(b)(3) through (7) · Violation corrected

89 Ill. Adm. Code 407.50(b)(3) · 407.50(b)(6) · 407.50(b)(7)

General Requirements for Personnel

3 citations · 89 Ill. Adm. Code 407.100(c)(1) through (d) · Violation corrected

89 Ill. Adm. Code 407.100(c)(1) · 407.100(c)(7) · 407.100(d)

Physical Plant/Indoor Space

2 citations · 89 Ill. Adm. Code 407.370(b) through (e) · Violation corrected

89 Ill. Adm. Code 407.370(b) · 407.370(e)

Provisions Pertaining to the License

1 citation · 89 Ill. Adm. Code 407.60(g) · Violation corrected

Provisions Pertaining to Permits

1 citation · 89 Ill. Adm. Code 407.65(a)(14) · Violation corrected

Organization and Administration

1 citation · 89 Ill. Adm. Code 407.70(l) · Violation corrected

Qualifications for Early Childhood Teachers and School-age Workers

1 citation · 89 Ill. Adm. Code 407.140(c) · Violation corrected

Special Requirements for Infants and Toddlers

1 citation · 89 Ill. Adm. Code 407.210(b) · Violation corrected

Nutrition and Meal Service

1 citation · 89 Ill. Adm. Code 407.330(a) · Violation corrected

A citation the state’s report lists only by its code, FHSEC305.

0 citations · 89 Ill. Adm. Code · Violation corrected

DCFS compliance lookup On that page, enter provider number 386594 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Jan 2025 Monitoring visit 15 findings

Monitoring visit · January 6, 2025

General Requirements for Personnel

5 citations · 89 Ill. Adm. Code 407.100(c)(1) through (f) · Violation corrected

89 Ill. Adm. Code 407.100(c)(1) · 407.100(c)(5) · 407.100(c)(7) · 407.100(e) · 407.100(f)

Personnel Records

4 citations · 89 Ill. Adm. Code 407.120(a)(1) through (e)(4) · Violation corrected

89 Ill. Adm. Code 407.120(a)(1) · 407.120(a)(3) · 407.120(a)(4) · 407.120(e)(4)

Physical Plant/Indoor Space

4 citations · 89 Ill. Adm. Code 407.370(d)(2) through (e)(11) · Violation corrected · Violation corrected on site

89 Ill. Adm. Code 407.370(d)(2) · 407.370(d)(4) · 407.370(e)(9) · 407.370(e)(11)

Background Checks for Personnel

1 citation · 89 Ill. Adm. Code 407.110 · Violation corrected

Guidance and Discipline

1 citation · 89 Ill. Adm. Code 407.270(a) · Violation corrected

DCFS compliance lookup On that page, enter provider number 386594 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Jul 2024 Monitoring visit 1 finding

Monitoring visit · July 26, 2024

Physical Plant/Indoor Space

1 citation · 89 Ill. Adm. Code 407.370(d)(4) · Violation corrected

DCFS compliance lookup On that page, enter provider number 386594 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Aug 2023 Compliance monitoring visit nothing cited

Jul 2023 Monitoring visit 10 findings

Monitoring visit · July 12, 2023

General Requirements for Personnel

5 citations · 89 Ill. Adm. Code 407.100(c)(5) through (f) · Violation corrected

89 Ill. Adm. Code 407.100(c)(5) · 407.100(c)(6) · 407.100(c)(7) · 407.100(c)(8) · 407.100(f)

Personnel Records

4 citations · 89 Ill. Adm. Code 407.120(a)(3) through (e)(4) · Violation corrected

89 Ill. Adm. Code 407.120(a)(3) · 407.120(a)(6) · 407.120(b) · 407.120(e)(4)

Background Checks for Personnel

1 citation · 89 Ill. Adm. Code 407.110 · Violation corrected

DCFS compliance lookup On that page, enter provider number 386594 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Sep 2022 Compliance monitoring visit nothing cited

Aug 2021 Monitoring visit 3 findings

Monitoring visit · August 24, 2021

General Requirements for Personnel

1 citation · 89 Ill. Adm. Code 407.100(c)(1) · Violation corrected

Background Checks for Personnel

1 citation · 89 Ill. Adm. Code 407.110 · Violation corrected

Personnel Records

1 citation · 89 Ill. Adm. Code 407.120(a)(2) · Violation corrected

DCFS compliance lookup On that page, enter provider number 386594 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

May 2021 Compliance monitoring visit nothing cited

Oct 2020 Compliance monitoring visit nothing cited

Aug 2020 Monitoring visit 1 finding

Monitoring visit · August 28, 2020

General Requirements for Personnel

1 citation · 89 Ill. Adm. Code 407.100(f) · Violation corrected

DCFS compliance lookup On that page, enter provider number 386594 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Aug 2017 Monitoring visit 2 findings

Monitoring visit · August 30, 2017

Special Requirements for Infants and Toddlers

1 citation · 89 Ill. Adm. Code 407.210(b) · Violation corrected

Physical Plant/Indoor Space

1 citation · 89 Ill. Adm. Code 407.370(f)(2) · Violation corrected

DCFS compliance lookup On that page, enter provider number 386594 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Jul 2016 Monitoring visit 4 findings

Monitoring visit · July 6, 2016

Personnel Records

3 citations · 89 Ill. Adm. Code 407.120(a)(4) through (f)(2) · Violation corrected

89 Ill. Adm. Code 407.120(a)(4) · 407.120(b) · 407.120(f)(2)

Grouping and Staffing

1 citation · 89 Ill. Adm. Code 407.190(f) · Violation corrected

DCFS compliance lookup On that page, enter provider number 386594 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Sep 2015 Monitoring visit 12 findings

Monitoring visit · September 8, 2015

Guidance and Discipline

5 citations · 89 Ill. Adm. Code 407.270(a)(1) through (5) · Violation corrected

89 Ill. Adm. Code 407.270(a)(1) · 407.270(a)(2) · 407.270(a)(3) · 407.270(a)(4) · 407.270(a)(5)

General Requirements for Personnel

2 citations · 89 Ill. Adm. Code 407.100(c)(5) through (6) · Violation corrected

89 Ill. Adm. Code 407.100(c)(5) · 407.100(c)(6)

Physical Plant/Indoor Space

2 citations · 89 Ill. Adm. Code 407.370(f)(2) through (3) · Violation corrected

89 Ill. Adm. Code 407.370(f)(2) · 407.370(f)(3)

Organization and Administration

1 citation · 89 Ill. Adm. Code 407.70(e) · Violation corrected

Personnel Records

1 citation · 89 Ill. Adm. Code 407.120(a)(3) · Violation corrected

Enrollment and Discharge Procedures

1 citation · 89 Ill. Adm. Code 407.250(d) · Violation corrected

DCFS compliance lookup On that page, enter provider number 386594 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Jul 2014 Monitoring visit 9 findings

Monitoring visit · July 1, 2014

Personnel Records

5 citations · 89 Ill. Adm. Code 407.120(a)(1) through (6) · Rule cited again

89 Ill. Adm. Code 407.120(a)(1) · 407.120(a)(2) · 407.120(a)(3) · 407.120(a)(4) · 407.120(a)(6)

Organization and Administration

2 citations · 89 Ill. Adm. Code 407.70(k) through (n) · Violation corrected · Rule cited again

89 Ill. Adm. Code 407.70(k) · 407.70(n)

Staffing Structure

1 citation · 89 Ill. Adm. Code 407.90(d) · Violation corrected

Qualifications for Early Childhood Assistants and School-age Assistants

1 citation · 89 Ill. Adm. Code 407.150(c) · Violation corrected

DCFS compliance lookup On that page, enter provider number 386594 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Jul 2013 Monitoring visit 8 findings

Monitoring visit · July 3, 2013

Personnel Records

4 citations · 89 Ill. Adm. Code 407.120(a)(1) through (4) · Violation corrected

89 Ill. Adm. Code 407.120(a)(1) · 407.120(a)(2) · 407.120(a)(3) · 407.120(a)(4)

Enrollment and Discharge Procedures

2 citations · 89 Ill. Adm. Code 407.250(i)(1)(g) through (h) · Violation corrected

89 Ill. Adm. Code 407.250(i)(1)(g) · 407.250(i)(1)(h)

Organization and Administration

1 citation · 89 Ill. Adm. Code 407.70(k) · Violation corrected

Special Requirements for School-Age Children

1 citation · 89 Ill. Adm. Code 407.220(c)(2) · Violation corrected

DCFS compliance lookup On that page, enter provider number 386594 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Jul 2012 Monitoring visit 13 findings

Monitoring visit · July 10, 2012

Personnel Records

3 citations · 89 Ill. Adm. Code 407.120(a)(2) through (b) · Violation corrected

89 Ill. Adm. Code 407.120(a)(2) · 407.120(a)(3) · 407.120(b)

Equipment and Materials

3 citations · 89 Ill. Adm. Code 407.380(j)(4) through (6) · Violation corrected

89 Ill. Adm. Code 407.380(j)(4) · 407.380(j)(5) · 407.380(j)(6)

Physical Plant/Indoor Space

2 citations · 89 Ill. Adm. Code 407.370(e) through (5) · Violation corrected

89 Ill. Adm. Code 407.370(e) · 407.370(e)(5)

Organization and Administration

1 citation · 89 Ill. Adm. Code 407.70(k) · Violation corrected

Staffing Structure

1 citation · 89 Ill. Adm. Code 407.90(g) · Violation corrected

Background Checks for Personnel

1 citation · 89 Ill. Adm. Code 407.110 · Violation corrected

Students and Youth Aides

1 citation · 89 Ill. Adm. Code 407.160(b)(6) · Violation corrected

Nutrition and Meal Service

1 citation · 89 Ill. Adm. Code 407.330(j) · Violation corrected

DCFS compliance lookup On that page, enter provider number 386594 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Jul 2011 Monitoring visit 7 findings

Monitoring visit · July 20, 2011

Personnel Records

4 citations · 89 Ill. Adm. Code 407.120(a)(1) through (4) · Violation corrected

89 Ill. Adm. Code 407.120(a)(1) · 407.120(a)(2) · 407.120(a)(3) · 407.120(a)(4)

Medications

2 citations · 89 Ill. Adm. Code 407.360(b)(1) through (c)(2) · Violation corrected

89 Ill. Adm. Code 407.360(b)(1) · 407.360(c)(2)

Physical Plant/Indoor Space

1 citation · 89 Ill. Adm. Code 407.370(p) · Violation corrected

DCFS compliance lookup On that page, enter provider number 386594 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies aren’t on this page.

Details

7735228400

Address: 3701 W Ogden Ave
License: license issued (il)

Run Carole Robertson Ctr For Learning? Correct or add anything here, free.

Add what is missing

Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

State record

From Illinois DCFS’s published reports, last checked October 10, 2026.

Details

Phone, Address, License — Checked August 2026 sunshine.dcfs.illinois.gov/…/ProviderLookup.aspx. To check it, open sunshine.dcfs.illinois.gov's Licensed Provider Lookup, enter "CAROLE ROBERTSON CTR FOR LEARNING" under Provider Name and 60623 under Zip, and press Search (DCFS provider 386594).
Who runs it — Checked October 2026 usaspending.gov

Large means the biggest quarter of Chicago-area’s 1,949 licensed centers by state-licensed capacity: 119 to 487 children. Small is 8 to 48; medium is 49 to 118.