Naperville · Licensed center

Bright Horizons Naperville

Large center, licensed for 138 children.
Shortlist has found no website for it yet.

What the state has found

The state cited rules at 13 of its 14 licensing inspections since March 2015.

Of the 860 Chicago-area centers with 10 or more licensing inspections, 78% had rules cited at some but not all of them, as this center did. 22% had rules cited at all of them.

Licensing inspections

Apr 10, 20262 citations

Personnel Records
89 Ill. Adm. Code 407.120(e)(5)
Health Requirements for Children
89 Ill. Adm. Code 407.310(a)(3)

Apr 10, 20256 citations

Personnel Records
89 Ill. Adm. Code 407.120(a)(4)
Enrollment and Discharge Procedures
89 Ill. Adm. Code 407.250(i)(4)(a)
General Requirements for Personnel
89 Ill. Adm. Code 407.100(c)(8)
Enrollment and Discharge Procedures
89 Ill. Adm. Code 407.250(i)(2)(e)

2 more from this inspection

Background Checks for Personnel
89 Ill. Adm. Code 407.110
A citation the state’s report lists only by its code, FHSEC305.

Feb 9, 20244 citations

Organization and Administration
89 Ill. Adm. Code 407.70(e)
Organization and Administration
89 Ill. Adm. Code 407.70(e)(1)
Organization and Administration
89 Ill. Adm. Code 407.70(e)(2)
Organization and Administration
89 Ill. Adm. Code 407.70(e)(3)

Mar 16, 2023No rules cited

Aug 12, 20228 citations

Personnel Records
89 Ill. Adm. Code 407.120(a)(2)
Grouping and Staffing
89 Ill. Adm. Code 407.190(d)
Daily Arrival and Departure of Children
89 Ill. Adm. Code 407.260(d)
Personnel Records
89 Ill. Adm. Code 407.120(a)(1)

4 more from this inspection

Personnel Records
89 Ill. Adm. Code 407.120(a)(3)
General Requirements for Personnel
89 Ill. Adm. Code 407.100(c)(7)
Personnel Records
89 Ill. Adm. Code 407.120(a)(4)
A citation the state’s report lists only by its code, FHSEC305.

Mar 9, 202229 citations

Personnel Records
89 Ill. Adm. Code 407.120(a)(2)
Daily Arrival and Departure of Children
89 Ill. Adm. Code 407.260(e)(3)
General Requirements for Personnel
89 Ill. Adm. Code 407.100(h)
Background Checks for Personnel
89 Ill. Adm. Code 407.110

25 more from this inspection

Personnel Records
89 Ill. Adm. Code 407.120(a)(1)
Personnel Records
89 Ill. Adm. Code 407.120(a)(3)
Personnel Records
89 Ill. Adm. Code 407.120(a)(4)
Personnel Records
89 Ill. Adm. Code 407.120(a)(6)
Organization and Administration
89 Ill. Adm. Code 407.70(e)
General Requirements for Personnel
89 Ill. Adm. Code 407.100(c)(8)
General Requirements for Personnel
89 Ill. Adm. Code 407.100(d)
General Requirements for Personnel
89 Ill. Adm. Code 407.100(f)
Personnel Records
89 Ill. Adm. Code 407.120(c)
Personnel Records
89 Ill. Adm. Code 407.120(e)(1)
Qualifications for Child Care Director
89 Ill. Adm. Code 407.130(j)
Enrollment and Discharge Procedures
89 Ill. Adm. Code 407.250(i)(1)(h)
Enrollment and Discharge Procedures
89 Ill. Adm. Code 407.250(i)(2)(e)
Daily Arrival and Departure of Children
89 Ill. Adm. Code 407.260(d)
Guidance and Discipline
89 Ill. Adm. Code 407.270(a)
Health Requirements for Children
89 Ill. Adm. Code 407.310(a)(5)
Nutrition and Meal Service
89 Ill. Adm. Code 407.330(j)
Medications
89 Ill. Adm. Code 407.360(b)(1)
Medications
89 Ill. Adm. Code 407.360(c)(2)
Organization and Administration
89 Ill. Adm. Code 407.70(k)
General Requirements for Personnel
89 Ill. Adm. Code 407.100(c)(1)
General Requirements for Personnel
89 Ill. Adm. Code 407.100(c)(6)
Health Requirements for Children
89 Ill. Adm. Code 407.310(a)(10)
A citation the state’s report lists only by its code, FHSEC305.
A citation the state’s report lists only by its code, CCASEC4.

Feb 9, 20212 citations

Daily Arrival and Departure of Children
89 Ill. Adm. Code 407.260(d)
Daily Arrival and Departure of Children
89 Ill. Adm. Code 407.260(e)(3)

Feb 26, 20205 citations

Nutrition and Meal Service
89 Ill. Adm. Code 407.330(k)(1)
Diapering and Toileting Procedures
89 Ill. Adm. Code 407.340(a)(5)
Personnel Records
89 Ill. Adm. Code 407.120(a)(3)
Health Requirements for Children
89 Ill. Adm. Code 407.310(a)(3)

1 more from this inspection

Nutrition and Meal Service
89 Ill. Adm. Code 407.330(j)(5)

Feb 26, 20193 citations

Enrollment and Discharge Procedures
89 Ill. Adm. Code 407.250(i)(1)(h)
Nutrition and Meal Service
89 Ill. Adm. Code 407.330(j)(3)
Health Requirements for Children
89 Ill. Adm. Code 407.310(a)(4)

Jan 31, 20184 citations

Health Requirements for Children
89 Ill. Adm. Code 407.310(a)(3)
Health Requirements for Children
89 Ill. Adm. Code 407.310(a)(4)
Health Requirements for Children
89 Ill. Adm. Code 407.310(a)
A citation the state’s report lists only by its code, CCASEC4.

Mar 30, 20179 citations

Personnel Records
89 Ill. Adm. Code 407.120(a)(4)
Background Checks for Personnel
89 Ill. Adm. Code 407.110
Personnel Records
89 Ill. Adm. Code 407.120(a)(3)
Health Requirements for Children
89 Ill. Adm. Code 407.310(a)

5 more from this inspection

Health Requirements for Children
89 Ill. Adm. Code 407.310(a)(4)
Medications
89 Ill. Adm. Code 407.360(b)(2)
Medications
89 Ill. Adm. Code 407.360(c)(2)
Medications
89 Ill. Adm. Code 407.360(c)(3)
A citation the state’s report lists only by its code, CCASEC4.

Feb 5, 20164 citations

General Requirements for Personnel
89 Ill. Adm. Code 407.100(c)(7)
Personnel Records
89 Ill. Adm. Code 407.120(a)(3)
Personnel Records
89 Ill. Adm. Code 407.120(a)(2)
Personnel Records
89 Ill. Adm. Code 407.120(a)(4)

Jul 29, 20152 citations

Health Requirements for Children
89 Ill. Adm. Code 407.310(a)(5)
Health Requirements for Children
89 Ill. Adm. Code 407.310(a)(6)

Mar 23, 20155 citations

Guidance and Discipline
89 Ill. Adm. Code 407.270(a)
Organization and Administration
89 Ill. Adm. Code 407.70(i)
Enrollment and Discharge Procedures
89 Ill. Adm. Code 407.250(i)(1)(h)
Health Requirements for Children
89 Ill. Adm. Code 407.310(a)(4)

1 more from this inspection

Physical Plant/Indoor Space
89 Ill. Adm. Code 407.370(n)(2)

Read every record and the state’s reports

State record — Illinois DCFS

Last visit: April 10, 2026
On file: 14 visits since March 2015 — 1 cited nothing
Fixed?: The latest correction deadline was May 10, 2026. Illinois DCFS does not publish whether it was made.
Most serious: Illinois DCFS does not publish a severity level for a citation, so there is no most-serious to name.

Illinois DCFS cites each subsection of a rule separately, so one audit of a filing cabinet can produce ten citations. It publishes the rule’s title and a correction deadline, but no description of what was observed.

Apr 2026 Monitoring visit 2 findings

Monitoring visit · April 10, 2026

Personnel Records

1 citation · 89 Ill. Adm. Code 407.120(e)(5) · Violation corrected

Health Requirements for Children

1 citation · 89 Ill. Adm. Code 407.310(a)(3) · Violation corrected on site

DCFS compliance lookup On that page, enter provider number 539587 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Apr 2025 Monitoring visit 6 findings

Monitoring visit · April 10, 2025

Enrollment and Discharge Procedures

2 citations · 89 Ill. Adm. Code 407.250(i)(2)(e) through (4)(a) · Violation substantiated

89 Ill. Adm. Code 407.250(i)(2)(e) · 407.250(i)(4)(a)

General Requirements for Personnel

1 citation · 89 Ill. Adm. Code 407.100(c)(8) · Repeat violation

Background Checks for Personnel

1 citation · 89 Ill. Adm. Code 407.110 · Violation corrected on site

Personnel Records

1 citation · 89 Ill. Adm. Code 407.120(a)(4) · Repeat violation

A citation the state’s report lists only by its code, FHSEC305.

0 citations · 89 Ill. Adm. Code · Repeat violation

DCFS compliance lookup On that page, enter provider number 539587 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Feb 2024 Monitoring visit 4 findings

Monitoring visit · February 9, 2024

Organization and Administration

4 citations · 89 Ill. Adm. Code 407.70(e) through (3) · Rule cited again · Violation corrected

89 Ill. Adm. Code 407.70(e) · 407.70(e)(1) · 407.70(e)(2) · 407.70(e)(3)

DCFS compliance lookup On that page, enter provider number 539587 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Mar 2023 Compliance monitoring visit nothing cited

Aug 2022 Monitoring visit 8 findings

Monitoring visit · August 12, 2022

Personnel Records

4 citations · 89 Ill. Adm. Code 407.120(a)(1) through (4) · Rule cited again

89 Ill. Adm. Code 407.120(a)(1) · 407.120(a)(2) · 407.120(a)(3) · 407.120(a)(4)

General Requirements for Personnel

1 citation · 89 Ill. Adm. Code 407.100(c)(7) · Rule cited again

Grouping and Staffing

1 citation · 89 Ill. Adm. Code 407.190(d) · Violation corrected

Daily Arrival and Departure of Children

1 citation · 89 Ill. Adm. Code 407.260(d) · Rule cited again

A citation the state’s report lists only by its code, FHSEC305.

0 citations · 89 Ill. Adm. Code · Rule cited again

DCFS compliance lookup On that page, enter provider number 539587 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Mar 2022 Monitoring visit 29 findings

Monitoring visit · March 9, 2022

Personnel Records

7 citations · 89 Ill. Adm. Code 407.120(a)(1) through (e)(1) · Rule cited again · Violation corrected

89 Ill. Adm. Code 407.120(a)(1) · 407.120(a)(2) · 407.120(a)(3) · 407.120(a)(4) · 407.120(a)(6) · 407.120(c) · 407.120(e)(1)

General Requirements for Personnel

6 citations · 89 Ill. Adm. Code 407.100(c)(1) through (h) · Violation corrected · Rule cited again

89 Ill. Adm. Code 407.100(c)(1) · 407.100(c)(6) · 407.100(c)(8) · 407.100(d) · 407.100(f) · 407.100(h)

Organization and Administration

2 citations · 89 Ill. Adm. Code 407.70(e) through (k) · Violation corrected

89 Ill. Adm. Code 407.70(e) · 407.70(k)

Enrollment and Discharge Procedures

2 citations · 89 Ill. Adm. Code 407.250(i)(1)(h) through (2)(e) · Rule cited again · Violation corrected

89 Ill. Adm. Code 407.250(i)(1)(h) · 407.250(i)(2)(e)

Daily Arrival and Departure of Children

2 citations · 89 Ill. Adm. Code 407.260(d) through (e)(3) · Violation corrected

89 Ill. Adm. Code 407.260(d) · 407.260(e)(3)

Health Requirements for Children

2 citations · 89 Ill. Adm. Code 407.310(a)(5) through (10) · Violation corrected

89 Ill. Adm. Code 407.310(a)(5) · 407.310(a)(10)

Medications

2 citations · 89 Ill. Adm. Code 407.360(b)(1) through (c)(2) · Rule cited again

89 Ill. Adm. Code 407.360(b)(1) · 407.360(c)(2)

Background Checks for Personnel

1 citation · 89 Ill. Adm. Code 407.110 · Violation corrected

Qualifications for Child Care Director

1 citation · 89 Ill. Adm. Code 407.130(j) · Violation corrected

Guidance and Discipline

1 citation · 89 Ill. Adm. Code 407.270(a) · Violation corrected

Nutrition and Meal Service

1 citation · 89 Ill. Adm. Code 407.330(j) · Rule cited again

A citation the state’s report lists only by its code, FHSEC305.

0 citations · 89 Ill. Adm. Code · Rule cited again

A citation the state’s report lists only by its code, CCASEC4.

0 citations · 89 Ill. Adm. Code · Rule cited again

DCFS compliance lookup On that page, enter provider number 539587 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Feb 2021 Monitoring visit 2 findings

Monitoring visit · February 9, 2021

Daily Arrival and Departure of Children

2 citations · 89 Ill. Adm. Code 407.260(d) through (e)(3) · Violation corrected on site

89 Ill. Adm. Code 407.260(d) · 407.260(e)(3)

DCFS compliance lookup On that page, enter provider number 539587 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Feb 2020 Monitoring visit 5 findings

Monitoring visit · February 26, 2020

Nutrition and Meal Service

2 citations · 89 Ill. Adm. Code 407.330(j)(5) through (k)(1) · Violation corrected on site

89 Ill. Adm. Code 407.330(j)(5) · 407.330(k)(1)

Personnel Records

1 citation · 89 Ill. Adm. Code 407.120(a)(3) · Rule cited again

Health Requirements for Children

1 citation · 89 Ill. Adm. Code 407.310(a)(3) · Violation corrected

Diapering and Toileting Procedures

1 citation · 89 Ill. Adm. Code 407.340(a)(5) · Violation corrected on site

DCFS compliance lookup On that page, enter provider number 539587 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Feb 2019 Monitoring visit 3 findings

Monitoring visit · February 26, 2019

Enrollment and Discharge Procedures

1 citation · 89 Ill. Adm. Code 407.250(i)(1)(h) · Violation corrected

Health Requirements for Children

1 citation · 89 Ill. Adm. Code 407.310(a)(4) · Rule cited again

Nutrition and Meal Service

1 citation · 89 Ill. Adm. Code 407.330(j)(3) · Violation corrected

DCFS compliance lookup On that page, enter provider number 539587 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Jan 2018 Monitoring visit 4 findings

Monitoring visit · January 31, 2018

Health Requirements for Children

3 citations · 89 Ill. Adm. Code 407.310(a) through (4) · Violation corrected · Rule cited again

89 Ill. Adm. Code 407.310(a) · 407.310(a)(3) · 407.310(a)(4)

A citation the state’s report lists only by its code, CCASEC4.

0 citations · 89 Ill. Adm. Code · Rule cited again

DCFS compliance lookup On that page, enter provider number 539587 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Mar 2017 Monitoring visit 9 findings

Monitoring visit · March 30, 2017

Medications

3 citations · 89 Ill. Adm. Code 407.360(b)(2) through (c)(3) · Violation corrected

89 Ill. Adm. Code 407.360(b)(2) · 407.360(c)(2) · 407.360(c)(3)

Personnel Records

2 citations · 89 Ill. Adm. Code 407.120(a)(3) through (4) · Rule cited again

89 Ill. Adm. Code 407.120(a)(3) · 407.120(a)(4)

Health Requirements for Children

2 citations · 89 Ill. Adm. Code 407.310(a) through (4) · Violation corrected

89 Ill. Adm. Code 407.310(a) · 407.310(a)(4)

Background Checks for Personnel

1 citation · 89 Ill. Adm. Code 407.110 · Violation corrected

A citation the state’s report lists only by its code, CCASEC4.

0 citations · 89 Ill. Adm. Code · Violation corrected

DCFS compliance lookup On that page, enter provider number 539587 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Feb 2016 Monitoring visit 4 findings

Monitoring visit · February 5, 2016

Personnel Records

3 citations · 89 Ill. Adm. Code 407.120(a)(2) through (4) · Violation corrected

89 Ill. Adm. Code 407.120(a)(2) · 407.120(a)(3) · 407.120(a)(4)

General Requirements for Personnel

1 citation · 89 Ill. Adm. Code 407.100(c)(7) · Violation corrected

DCFS compliance lookup On that page, enter provider number 539587 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Jul 2015 Monitoring visit 2 findings

Monitoring visit · July 29, 2015

Health Requirements for Children

2 citations · 89 Ill. Adm. Code 407.310(a)(5) through (6) · Violation corrected

89 Ill. Adm. Code 407.310(a)(5) · 407.310(a)(6)

DCFS compliance lookup On that page, enter provider number 539587 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Mar 2015 Monitoring visit 5 findings

Monitoring visit · March 23, 2015

Organization and Administration

1 citation · 89 Ill. Adm. Code 407.70(i) · Violation corrected

Enrollment and Discharge Procedures

1 citation · 89 Ill. Adm. Code 407.250(i)(1)(h) · Violation corrected

Guidance and Discipline

1 citation · 89 Ill. Adm. Code 407.270(a) · Violation corrected

Health Requirements for Children

1 citation · 89 Ill. Adm. Code 407.310(a)(4) · Violation corrected

Physical Plant/Indoor Space

1 citation · 89 Ill. Adm. Code 407.370(n)(2) · Violation corrected

DCFS compliance lookup On that page, enter provider number 539587 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies aren’t on this page.

Details

6309555930

Address: 550 E Diehl Rd
License: license issued (il)
Chain: Bright Horizons
Owner: Public shareholders (NYSE: BFAM)

Run Bright Horizons Naperville? Correct or add anything here, free.

Add what is missing

Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

State record

From Illinois DCFS’s published reports, last checked October 10, 2026.

Details

Phone, Address, License — Checked August 2026 sunshine.dcfs.illinois.gov/…/ProviderLookup.aspx. To check it, open sunshine.dcfs.illinois.gov's Licensed Provider Lookup, enter "BRIGHT HORIZONS NAPERVILLE" under Provider Name and 60563 under Zip, and press Search (DCFS provider 539587).
Chain — Checked October 2026 brighthorizons.com
Owner — Checked October 2026 sec.gov/…/bfam-20251231.htm

Bright Horizons is a public company. Its annual report to the SEC for 2025 (Form 10-K, filed February 2026) lists its common stock on the New York Stock Exchange under the symbol BFAM. sec.gov

Large means the biggest quarter of Chicago-area’s 1,949 licensed centers by state-licensed capacity: 119 to 487 children. Small is 8 to 48; medium is 49 to 118.