Charlotte · Licensed center
Young At Heart Learning Center
- Small center, licensed for 45 children.
- Run by a for-profit business, which holds the license.
- Shortlist has found no website for it yet.
What the state has found
The state cited rules at 9 of its 14 licensing inspections since August 2023.
Of the 256 Charlotte-area centers with 10 or more licensing inspections, more than 99% had rules cited at some but not all of them, as this center did. Fewer than 1% had rules cited at all of them.
Licensing inspections
Jul 8, 20261 citation
“Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. On 6/26/26 the sign in sheets dictated that there were six children ages 10 months to school aged in the classroom together.”
Violation corrected during visit
May 27, 20263 citations
“All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space 1, the left side of the wall near the block center has peeling paint.”
Violation corrected during visit
“A safe indoor and outdoor environment was not provided for the children. There were two fire ant piles on the playground.”
Violation confirmed corrected by letter received from provider on 6/3/2026
“Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Two staff files did not have this done, the medical was with all required records.”
Violation corrected during visit
Jun 5, 20252 citations
“Beds, cots and mats were not in good repair, properly handled, stored, or clean and sanitized between users. Cribs measured 14 inches apart.”
Violation corrected during visit
“Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. One child did not have the M.a.p in there file, or attached to the application.”
Violation corrected during visit
May 2, 202514 citations
“Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The infant playground had three spaces/sides of the fence that measured under 4feet, 45inches, 46 inches, and the other was 44 inches.”
Violation corrected during visit
“Gates to the fenced outdoor play area did not remain closed while children occupied the area. the gates lock on the preschool aged playground was disconnected from the building and was unable to stay closed or locked.”
Violation corrected during visit
“All staff did not wash their hands thoroughly after diapering each child. Infant room staff did not wash hands after a diaper change.”
Violation corrected during visit
“Surfacing did not extend six (6) feet beyond the external limits of the equipment or 3 feet for equipment used only by children less than 2 years of age. The climbing structure did not have enough ground covering to extend to six feet.”
Violation corrected during visit
10 more from this inspection
“Swings did not have surfacing that extends two times the length of the pivot point to the surface below beyond the external limits of the equipment. The swing has two heights, one side measured 12'2', the distance between the swing and gate was 11'4".”
Violation corrected during visit
“The depth of the loose surfacing was not based on critical height of the equipment. Mulch measured three inches under the swings and”
Violation corrected during visit
“Staff did not complete the health and safety training within one year of employment. Staff start date was 08-22-2022 and training was completed on 05-22-24.”
Violation corrected during visit
“Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff member N.M. medical record was not completed by a health care professional before her first day of work.”
Violation confirmed corrected by letter received from provider on 3/1/2024
“All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. New staff member N.M. has not completed certification of First Aid training within the required timeline.”
Violation confirmed corrected by letter received from provider on 3/1/2024
“A child's hands were not washed after each diaper change. One child hands were not washed during the visit.”
Violation corrected during visit
“Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. Crib was thirteen inches apart.”
Violation corrected during visit
“Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire permit is current with an April 2024 expiration date but the facility's last fire inspection was 1/2023.”
Violation confirmed corrected by letter received from provider on 3/1/2024
“Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In the school age room there was emergency medication that was not in its original container and did not have specific instructions for usage.”
Violation confirmed corrected by letter received from provider on 3/1/2024
“All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. New staff member N.M. did not successfully complete certification with CPR training within the required timeline.”
Violation confirmed corrected by letter received from provider on 3/1/2024
Mar 25, 20252 citations
“Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The infant playground had three spaces/sides of the fence that measured under 4feet, 45inches, 46 inches, and the other was 44 inches.”
Violation corrected during visit
“Gates to the fenced outdoor play area did not remain closed while children occupied the area. the gates lock on the preschool aged playground was disconnected from the building and was unable to stay closed or locked.”
Violation corrected during visit
Jun 11, 20247 citations
“All staff did not wash their hands thoroughly after diapering each child. Infant room staff did not wash hands after a diaper change.”
Violation corrected during visit
“A child's hands were not washed after each diaper change. One child hands were not washed during the visit.”
Violation corrected during visit
“Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. Crib was thirteen inches apart.”
Violation corrected during visit
“Surfacing did not extend six (6) feet beyond the external limits of the equipment or 3 feet for equipment used only by children less than 2 years of age. The climbing structure did not have enough ground covering to extend to six feet.”
Violation corrected during visit
3 more from this inspection
“Swings did not have surfacing that extends two times the length of the pivot point to the surface below beyond the external limits of the equipment. The swing has two heights, one side measured 12'2', the distance between the swing and gate was 11'4".”
Violation corrected during visit
“The depth of the loose surfacing was not based on critical height of the equipment. Mulch measured three inches under the swings and”
Violation corrected during visit
“Staff did not complete the health and safety training within one year of employment. Staff start date was 08-22-2022 and training was completed on 05-22-24.”
Violation corrected during visit
Feb 28, 20245 citations
“Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire permit is current with an April 2024 expiration date but the facility's last fire inspection was 1/2023.”
Violation confirmed corrected by letter received from provider on 3/1/2024
“Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In the school age room there was emergency medication that was not in its original container and did not have specific instructions for usage.”
Violation confirmed corrected by letter received from provider on 3/1/2024
“Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff member N.M. medical record was not completed by a health care professional before her first day of work.”
Violation confirmed corrected by letter received from provider on 3/1/2024
“All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. New staff member N.M. has not completed certification of First Aid training within the required timeline.”
Violation confirmed corrected by letter received from provider on 3/1/2024
1 more from this inspection
“All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. New staff member N.M. did not successfully complete certification with CPR training within the required timeline.”
Violation confirmed corrected by letter received from provider on 3/1/2024
Oct 6, 20232 citations
“The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. Staff members failed to comply with North Carolina General Statute 7B-301(a) regarding duty to report abuse, neglect, dependency, or death due to maltreatment.”
Violation confirmed corrected by letter received from provider on 10/7/2023
“Application did not include the names of individuals to whom the center may release the child, as authorized by the person who signs the application. On October 3, 2023, children were released to a person who was not listed as an authorized person on their application.”
Violation confirmed corrected by letter received from provider on 10/7/2023
Aug 14, 20231 citation
“Children were not adequately supervised at all times. During a assessment conducted on July 26, 2023 an infant teacher who had four children briefly left two children inside as she transitioned the children from indoors to outdoor play. This is a repeat violation.”
Violation confirmed corrected by follow-up visit made by consultant on 8/25/2023
Read every record and the state’s reports
State record — North Carolina DCDEE
- Last visit
- July 8, 2026
- On file
- 14 visits since August 2023 — 5 cited nothing, 4 of those unannounced
- Fixed?
- All 37 record a correction, in the licensor’s own words.
- Most serious
- North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Jul 2026 Unannounced visit 1 finding
Unannounced visit · July 8, 2026
Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. On 6/26/26 the sign in sheets dictated that there were six children ages 10 months to school aged in the classroom together.
Violation corrected during visit
DCDEE facility lookup On that page, enter license number 60003903 in the License Number box, choose Search and open the result; the record is listed under Visits.
May 2026 Unannounced visit 3 findings
Unannounced visit · May 27, 2026
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space 1, the left side of the wall near the block center has peeling paint.
Violation corrected during visit
A safe indoor and outdoor environment was not provided for the children. There were two fire ant piles on the playground.
Violation confirmed corrected by letter received from provider on 6/3/2026
Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Two staff files did not have this done, the medical was with all required records.
Violation corrected during visit
DCDEE facility lookup On that page, enter license number 60003903 in the License Number box, choose Search and open the result; the record is listed under Visits.
Jun 2025 Unannounced visit 2 findings
Unannounced visit · June 5, 2025
Beds, cots and mats were not in good repair, properly handled, stored, or clean and sanitized between users. Cribs measured 14 inches apart.
Violation corrected during visit
Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. One child did not have the M.a.p in there file, or attached to the application.
Violation corrected during visit
DCDEE facility lookup On that page, enter license number 60003903 in the License Number box, choose Search and open the result; the record is listed under Visits.
May 2025 Unannounced visit 14 findings
Unannounced visit · May 2, 2025
Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The infant playground had three spaces/sides of the fence that measured under 4feet, 45inches, 46 inches, and the other was 44 inches.
Violation corrected during visit
Gates to the fenced outdoor play area did not remain closed while children occupied the area. the gates lock on the preschool aged playground was disconnected from the building and was unable to stay closed or locked.
Violation corrected during visit
All staff did not wash their hands thoroughly after diapering each child. Infant room staff did not wash hands after a diaper change.
Violation corrected during visit
Surfacing did not extend six (6) feet beyond the external limits of the equipment or 3 feet for equipment used only by children less than 2 years of age. The climbing structure did not have enough ground covering to extend to six feet.
Violation corrected during visit
Swings did not have surfacing that extends two times the length of the pivot point to the surface below beyond the external limits of the equipment. The swing has two heights, one side measured 12'2', the distance between the swing and gate was 11'4".
Violation corrected during visit
The depth of the loose surfacing was not based on critical height of the equipment. Mulch measured three inches under the swings and
Violation corrected during visit
Staff did not complete the health and safety training within one year of employment. Staff start date was 08-22-2022 and training was completed on 05-22-24.
Violation corrected during visit
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff member N.M. medical record was not completed by a health care professional before her first day of work.
Violation confirmed corrected by letter received from provider on 3/1/2024
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. New staff member N.M. has not completed certification of First Aid training within the required timeline.
Violation confirmed corrected by letter received from provider on 3/1/2024
A child's hands were not washed after each diaper change. One child hands were not washed during the visit.
Violation corrected during visit
Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. Crib was thirteen inches apart.
Violation corrected during visit
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire permit is current with an April 2024 expiration date but the facility's last fire inspection was 1/2023.
Violation confirmed corrected by letter received from provider on 3/1/2024
Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In the school age room there was emergency medication that was not in its original container and did not have specific instructions for usage.
Violation confirmed corrected by letter received from provider on 3/1/2024
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. New staff member N.M. did not successfully complete certification with CPR training within the required timeline.
Violation confirmed corrected by letter received from provider on 3/1/2024
DCDEE facility lookup On that page, enter license number 60003903 in the License Number box, choose Search and open the result; the record is listed under Visits.
Mar 2025 Unannounced visit 2 findings
Unannounced visit · March 25, 2025
Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The infant playground had three spaces/sides of the fence that measured under 4feet, 45inches, 46 inches, and the other was 44 inches.
Violation corrected during visit
Gates to the fenced outdoor play area did not remain closed while children occupied the area. the gates lock on the preschool aged playground was disconnected from the building and was unable to stay closed or locked.
Violation corrected during visit
DCDEE facility lookup On that page, enter license number 60003903 in the License Number box, choose Search and open the result; the record is listed under Visits.
Jun 2024 Unannounced visit 7 findings
Unannounced visit · June 11, 2024
All staff did not wash their hands thoroughly after diapering each child. Infant room staff did not wash hands after a diaper change.
Violation corrected during visit
A child's hands were not washed after each diaper change. One child hands were not washed during the visit.
Violation corrected during visit
Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. Crib was thirteen inches apart.
Violation corrected during visit
Surfacing did not extend six (6) feet beyond the external limits of the equipment or 3 feet for equipment used only by children less than 2 years of age. The climbing structure did not have enough ground covering to extend to six feet.
Violation corrected during visit
Swings did not have surfacing that extends two times the length of the pivot point to the surface below beyond the external limits of the equipment. The swing has two heights, one side measured 12'2', the distance between the swing and gate was 11'4".
Violation corrected during visit
The depth of the loose surfacing was not based on critical height of the equipment. Mulch measured three inches under the swings and
Violation corrected during visit
Staff did not complete the health and safety training within one year of employment. Staff start date was 08-22-2022 and training was completed on 05-22-24.
Violation corrected during visit
DCDEE facility lookup On that page, enter license number 60003903 in the License Number box, choose Search and open the result; the record is listed under Visits.
Feb 2024 Unannounced visit 5 findings
Unannounced visit · February 28, 2024
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire permit is current with an April 2024 expiration date but the facility's last fire inspection was 1/2023.
Violation confirmed corrected by letter received from provider on 3/1/2024
Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In the school age room there was emergency medication that was not in its original container and did not have specific instructions for usage.
Violation confirmed corrected by letter received from provider on 3/1/2024
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff member N.M. medical record was not completed by a health care professional before her first day of work.
Violation confirmed corrected by letter received from provider on 3/1/2024
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. New staff member N.M. has not completed certification of First Aid training within the required timeline.
Violation confirmed corrected by letter received from provider on 3/1/2024
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. New staff member N.M. did not successfully complete certification with CPR training within the required timeline.
Violation confirmed corrected by letter received from provider on 3/1/2024
DCDEE facility lookup On that page, enter license number 60003903 in the License Number box, choose Search and open the result; the record is listed under Visits.
Oct 2023 Unannounced visit 2 findings
Unannounced visit · October 6, 2023
No longer on the state’s site as of October 9, 2026
The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. Staff members failed to comply with North Carolina General Statute 7B-301(a) regarding duty to report abuse, neglect, dependency, or death due to maltreatment.
Violation confirmed corrected by letter received from provider on 10/7/2023
No longer on the state’s site as of October 9, 2026
Application did not include the names of individuals to whom the center may release the child, as authorized by the person who signs the application. On October 3, 2023, children were released to a person who was not listed as an authorized person on their application.
Violation confirmed corrected by letter received from provider on 10/7/2023
DCDEE facility lookup On that page, enter license number 60003903 in the License Number box, choose Search and open the result; the record is listed under Visits.
Aug 2023 Unannounced visit 1 finding
Unannounced visit · August 14, 2023
No longer on the state’s site as of August 28, 2026
Children were not adequately supervised at all times. During a assessment conducted on July 26, 2023 an infant teacher who had four children briefly left two children inside as she transitioned the children from indoors to outdoor play. This is a repeat violation.
Violation confirmed corrected by follow-up visit made by consultant on 8/25/2023
DCDEE facility lookup On that page, enter license number 60003903 in the License Number box, choose Search and open the result; the record is listed under Visits.
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
Openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies aren’t on this page.
Details
- Address
- 7001 Wallace Rd Suite 400
- License
- 60003903, active
- Quality program
- Three Star License
Run Young At Heart Learning Center? Correct or add anything here, free.
Add what is missingSources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
State record
From North Carolina DCDEE’s published reports, last checked October 10, 2026.
Details
- Phone, Address, License, Quality program — Checked July 2026 ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 60003903 under License Number, and open the result.
- Who runs it — Checked September 2026 ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 60003903 under License Number, open the result and expand Owner Information: the licensee is listed as Primary Owner.
Small means the smallest quarter of Charlotte-area’s 591 licensed centers by state-licensed capacity: 11 to 50 children. Medium is 51 to 162; large is 163 to 528.