Statesville · Licensed center

West - Iss Staff Childcare

What the state has found

The state cited rules at 4 of its 10 licensing inspections since October 2023.

Of the 256 Charlotte-area centers with 10 or more licensing inspections, more than 99% had rules cited at some but not all of them, as this center did. Fewer than 1% had rules cited at all of them.

Licensing inspections

Sep 29, 2026No rules cited
Apr 1, 20262 citations
  • “All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member hired on 2/5/24 CPR training expired on 2/9/26.”

    Violation confirmed corrected by letter received from provider on 4/13/2026

  • “All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member hired on 2/5/24 First Aid training expired on 2/9/26.”

    Violation confirmed corrected by letter received from provider on 4/13/2026

Nov 24, 2025No rules cited
May 5, 2025No rules cited
Sep 25, 20241 citation
  • “Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed on 8/1/23.”

    Violation confirmed corrected by letter received from provider on 9/26/2024

Apr 9, 20241 citation
  • “All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Wizard room mist air spray was not stored in a locked cabinet.”

    Violation corrected during visit

Feb 26, 2024No rules cited
Feb 1, 2024No rules cited
Dec 6, 20236 citations
  • “All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Two bottles of hand sanitizer and one bottle of hand lotion were observed stored in an unlocked cabinet below five feet.”

    Violation corrected during visit

  • “Medical exam or health assessment record was not on file before or within 30 days after admission. The top of one child's medical report was not completed by the parent, and the same medical report was more than one year old from the child's enrollment date.”

    Violation confirmed corrected by letter received from provider on 12/20/2023

  • “15A NCAC 18A .2807(c) Food shall be prepared using utensils, deli paper, or disposable gloves to prevent exposed, ready-to-eat-food from coming into direct contact with an employee's bare hands or exposed skin. Food shall be prepared on food-contact surfaces that have been cleaned, rinsed, and sanitized prior to use. Food-contact surfaces and utensils that are exposed to bacterial, viral, fungal, or hazard contaminants during use shall be made clean, free from hazards, and sanitized before continued use. There were art projects, water bottles, and various personal items sitting on the food service countertop that is used for food service for the children enrolled.”

    Violation corrected during visit

  • “A current activity plan was not posted for each group of children for reference. The activity plan posted was dated November 13, 2023-November 17, 2023.”

    Violation corrected during visit

2 more from this inspection
  • “All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Six high school volunteers did not have documentation of reviewing the center's EPR plan.”

    Violation confirmed corrected by letter received from provider on 12/20/2023

  • “15A NCAC 18A .2817(a) In child care centers, toilet tissue paper shall be provided in each toilet room and stored in a clean, dry place. The toilet room shall include or be adjacent to a handwash lavatory. Storage in toilet rooms shall be limited to toileting and diapering supplies. All toilet fixtures shall be kept clean and in good repair. Toilet fixtures shall be child-sized, adult-sized toilets that are adapted to accommodate children, or potty chairs. A changing mat was stored on the floor in the bathroom.”

    Violation corrected during visit

Oct 11, 2023No rules cited
Read every record and the state’s reports

State record — North Carolina DCDEE

Last visit
September 29, 2026
On file
10 visits since October 2023 — 6 cited nothing, 3 of those unannounced
Fixed?
All 10 record a correction, in the licensor’s own words.
Most serious
North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.

North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.

Sep 2026 Announced visit nothing cited
Apr 2026 Unannounced visit 2 findings

Unannounced visit · April 1, 2026

All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member hired on 2/5/24 CPR training expired on 2/9/26.

Violation confirmed corrected by letter received from provider on 4/13/2026

All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member hired on 2/5/24 First Aid training expired on 2/9/26.

Violation confirmed corrected by letter received from provider on 4/13/2026

DCDEE facility lookup On that page, enter license number 49000585 in the License Number box, choose Search and open the result; the record is listed under Visits.

Nov 2025 Announced visit nothing cited
May 2025 Unannounced visit nothing cited
Sep 2024 Unannounced visit 1 finding

Unannounced visit · September 25, 2024

Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed on 8/1/23.

Violation confirmed corrected by letter received from provider on 9/26/2024

DCDEE facility lookup On that page, enter license number 49000585 in the License Number box, choose Search and open the result; the record is listed under Visits.

Apr 2024 Unannounced visit 1 finding

Unannounced visit · April 9, 2024

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Wizard room mist air spray was not stored in a locked cabinet.

Violation corrected during visit

DCDEE facility lookup On that page, enter license number 49000585 in the License Number box, choose Search and open the result; the record is listed under Visits.

Feb 2024 Unannounced visit nothing cited
Feb 2024 Unannounced visit nothing cited
Dec 2023 Unannounced visit 6 findings

Unannounced visit · December 6, 2023

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Two bottles of hand sanitizer and one bottle of hand lotion were observed stored in an unlocked cabinet below five feet.

Violation corrected during visit

Medical exam or health assessment record was not on file before or within 30 days after admission. The top of one child's medical report was not completed by the parent, and the same medical report was more than one year old from the child's enrollment date.

Violation confirmed corrected by letter received from provider on 12/20/2023

15A NCAC 18A .2807(c) Food shall be prepared using utensils, deli paper, or disposable gloves to prevent exposed, ready-to-eat-food from coming into direct contact with an employee's bare hands or exposed skin. Food shall be prepared on food-contact surfaces that have been cleaned, rinsed, and sanitized prior to use. Food-contact surfaces and utensils that are exposed to bacterial, viral, fungal, or hazard contaminants during use shall be made clean, free from hazards, and sanitized before continued use. There were art projects, water bottles, and various personal items sitting on the food service countertop that is used for food service for the children enrolled.

Violation corrected during visit

A current activity plan was not posted for each group of children for reference. The activity plan posted was dated November 13, 2023-November 17, 2023.

Violation corrected during visit

All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Six high school volunteers did not have documentation of reviewing the center's EPR plan.

Violation confirmed corrected by letter received from provider on 12/20/2023

15A NCAC 18A .2817(a) In child care centers, toilet tissue paper shall be provided in each toilet room and stored in a clean, dry place. The toilet room shall include or be adjacent to a handwash lavatory. Storage in toilet rooms shall be limited to toileting and diapering supplies. All toilet fixtures shall be kept clean and in good repair. Toilet fixtures shall be child-sized, adult-sized toilets that are adapted to accommodate children, or potty chairs. A changing mat was stored on the floor in the bathroom.

Violation corrected during visit

DCDEE facility lookup On that page, enter license number 49000585 in the License Number box, choose Search and open the result; the record is listed under Visits.

Oct 2023 Announced visit nothing cited

Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.

Openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies aren’t on this page.

Details

(704) 832-2528

Address
213 Warrior Drive
License
49000585, active
Quality program
One Star License

Run West - Iss Staff Childcare? Correct or add anything here, free.

Add what is missing
Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

All checked July 2026.

State record

From North Carolina DCDEE’s published reports, last checked October 10, 2026.

Details

  • Phone, Address, License, Quality program ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 49000585 under License Number, and open the result.

Small means the smallest quarter of Charlotte-area’s 591 licensed centers by state-licensed capacity: 11 to 50 children. Medium is 51 to 162; large is 163 to 528.