Charlotte · Licensed family home
Treehouse Playhouse LLC
- Mid-size family home, licensed for up to 8 children.
- Run by a for-profit business, which holds the license.
- Shortlist has found no website for it yet.
What the state has found
The state cited rules at 6 of its 12 licensing inspections since July 2024.
Fewer than 20 Charlotte-area family homes have had 10 or more licensing inspections, so there is no comparison yet.
Licensing inspections
Aug 21, 20266 citations
“Operator did not successfully complete a first aid course as referenced in Rule.1702(b)(2) First aid training was not renewed on or before the expiration of the certification. During today’s visit the provider’s personnel and training files were reviewed. It was observed that the provider that the provider was due to successfully complete the two year renewal of the required First Aid certification prior to June 30th, 2026 but this did not occur until July 18, 2026.”
Violation confirmed corrected by letter received from provider on 9/4/2026
“Operator did not successfully complete a CPR course as referenced in Rule.1702(b)(2) CPR training was not renewed on or before the expiration of the certification. During today’s visit the provider’s personnel and training files were reviewed. It was observed that the provider was due to successfully complete the two year renewal of the required CPR Certification prior to June 30th, 2026 but this did not occur until July 18, 2026.”
Violation confirmed corrected by letter received from provider on 9/4/2026
“Potentially hazardous items, including but not limited to, power tools, nails, chemicals, propane stoves, lawn mowers, and gasoline or kerosene, whether or not intended for use by children were not stored in locked areas, removed from the premises, or otherwise inaccessible to children. While monitoring the program’s outdoor learning environment hazardous materials were observed being stored in an unlocked storage unit.”
Violation confirmed corrected by letter received from provider on 8/21/2026
“Each child's hands were not washed before and after eating. During today's visit children's hands were observed at varying times not being washed either before or after handling food.”
Violation confirmed corrected by letter received from provider on 8/21/2026
2 more from this inspection
“The EPR Plan did not include specific considerations for non-mobile children and children with special needs. The program’s EPR and Ready to Go File were monitored. It was observed that the facility’s current Emergency Preparedness and Response plan did not include specific details about processes for non-mobile children.”
Violation confirmed corrected by letter received from provider on 9/4/2026
“The EPR Plan did not include the location of the Ready to Go File and/or required information. The program’s EPR and Ready to Go File were monitored. It was observed that the facility’s current Emergency Preparedness and Response plan did not contain all the required information.”
Violation confirmed corrected by letter received from provider on 9/4/2026
Mar 2, 20263 citations
“Items used for starting fires, such as matches, accelerants, and lighters, were not kept in locked storage. During today’s visit while transitioning from the kitchen to the living room of the home a candle was observed lit and being stored on the counter space near the kitchen sink.”
Violation corrected during visit
“Electrical outlets not in use were not covered. While conducting the walkthrough five (5) electrical outlets were observed uncovered when not in use, four (4) in the kitchen and one (1) in the licensed childcare space.”
Violation corrected during visit
“Appliances with heating elements, such as bottle warmers, crock pots, curling irons, and electrical cords were accessible to children. While monitoring the licensed childcare space a string of decorative lights was observed hung around the top border of the wall with the end piece of the electrical cord hanging down plugged in to the wall outlet and accessible to children.”
Violation corrected during visit
Aug 27, 202510 citations
“The written schedule and/or activity plan did not show blocks of time that was developmentally appropriate to the ages of children in care. In the licensed childcare space it was observed that the program did not have a current activity plan posted or accessible in the licensed childcare space for review that showed blocks of time or activities that were developmentally appropriate to the ages of children in care.”
Violation corrected during visit
“Medication authorization, as required by the medical action plan, did not include the specific information and instructions noted by the parent and/or physician as documented the medical action plan. Emergency medication was reviewed. It was observed that one child with a documented, chronic medical condition requiring lifesaving medication had the medication present but did not have a completed medication authorization form on file as required by the medical action plan, including the specific information and instructions noted by the parent and/or physician as documented the medical action plan.”
Violation confirmed corrected by letter received from provider on 8/29/2025
“All indoor and outdoor areas used by the children were not kept clean, orderly, and free of items which are potentially hazardous to children including removal of items a child can swallow; the removal of loose nails or screws and splinters on inside; and use of outdoor equipment that is too hot to touch. While monitoring the outdoor learning environment yard clippings, loose pieces of plastic fencing, an unused metal hanging flower basket, an used plastic flowerpot with pieces of tissue, loose cords and stack, weather-damaged foam pieces were observed present, accessible to children.”
Violation confirmed corrected by letter received from provider on 8/27/2025
“Health questionnaire was not completed annually. It was observed that the provider’s annual health questionnaire was due to be completed by June 05, 2025 but that had not occurred, as required.”
Violation corrected during visit
6 more from this inspection
“The operator did not complete the Emergency Preparedness and Response in Child Care training within the required timeframe and/or documentation of completion of the training was not on file. It was observed that the provider had not yet completed the Emergency Preparedness and Response in Child Care training, as required.”
Violation confirmed corrected by letter received from provider on 9/7/2025
“Operator and/or staff members did not complete the required health and safety trainings within the specified time frame. During today’s visit Ms. D.’ personnel file was reviewed. It was observed that the provider had not completed the required health and safety trainings within the specified time frame, as required.”
Violation confirmed corrected by letter received from provider on 9/7/2025
“Operator and/or staff members did not complete a professional development plan within one year of employment. During today’s visit Ms. D.’ personnel file was reviewed. It was observed that the provider had not completed a professional development plan within one year of employment, as required.”
Violation confirmed corrected by letter received from provider on 9/1/2025
“Application did not include the names and the phone numbers of the child's physician and the persons to be contacted in an emergency situation. Ms. D. had a file available for review for all enrolled children. It was observed that one child enrolled in January of 2025 did not have a completed application on file including names and phone numbers of the child's physician.”
Violation confirmed corrected by letter received from provider on 8/28/2025
“Incident logs were not completed and maintained as required. The program’s Incident log was monitored. It was observed that although there had been incident reports completed and were present in the corresponding child’s file in the past twelve months there was no corresponding log available for review.”
Violation confirmed corrected by letter received from provider on 8/27/2025
“Products that are labeled “keep out of reach of children” with an additional warning(s) on the label, were not kept in locked storage while children were in care. In the licensed childcare space the program’s outdoor bag was observed hanging less than five feet from the ground and contained a first aid kit with both an instant ice pack and packet of antibiotic ointment stored inside. Each of these items were labeled with the warning “Keep out of the Reach of Children” and accompanied by other warnings.”
Violation corrected during visit
Jul 16, 20251 citation
“Number of preschool children exceeded five children, including the provider's own preschool children. On July 16, 2025, there were six preschool aged children present.”
Violation confirmed corrected by letter received from provider on 7/22/2025
Jan 28, 20252 citations
“Summary of the NC Child Care Law was not given to each child's parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file. There was no documentation of acknowledgment that parents were given a copy of the Summary of Law.”
Violation confirmed corrected by letter received from provider on 2/11/2025
“Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. The master bedroom door was open and that is where the provider stores her cleaning supplies. The Kitty litter was assessible to the children.”
Violation corrected during visit
Oct 15, 202414 citations
“Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. Cleaning products and aerosol cans were stored unlocked in the bathroom.”
Violation confirmed corrected by letter received from provider on 10/29/2024
“Electrical outlets not in use were not covered. One outlet from a light plug was not cover.”
Violation confirmed corrected by letter received from provider on 10/29/2024
“Developmentally appropriate activities for the ages of children in care, were not provided as planned on the written schedule and activity plan. There was no lesson plan or schedule.”
Violation confirmed corrected by letter received from provider on 10/29/2024
“Summary of the NC Child Care Law was not given to each child's parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file. Three children did not have a signed statement that they received a Summary of Law.”
Violation confirmed corrected by letter received from provider on 10/29/2024
10 more from this inspection
“Safe sleep policy and poster about safe sleep practices was not posted in a prominent place in the infant sleeping room or area where parents and caregivers are able to view daily.”
Violation confirmed corrected by letter received from provider on 10/29/2024
“Sleeping infants, ages 12 months and younger were not visually checked every 15 minutes. Safe Sleep documentation only captured when an infant went down to sleep.”
Violation confirmed corrected by letter received from provider on 10/29/2024
“Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. No children enrolled had a Shaken Baby Syndrome and abusive Head Trauma policy on file.”
Violation confirmed corrected by letter received from provider on 10/29/2024
“Operator did not provide a written statement to parents regarding the smoking and tobacco restriction.”
Violation confirmed corrected by letter received from provider on 10/29/2024
“Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. Three children do not have a medical on file.”
Violation confirmed corrected by letter received from provider on 10/29/2024
“Copy of each child's immunization record, including the operator's own preschool child(ren), was not on file. Three children did not have an immunization on file.”
Violation confirmed corrected by letter received from provider on 10/29/2024
“Records were not made available for review. The providers child who attends a NCPREK did not have a file for review.”
Violation confirmed corrected by letter received from provider on 10/29/2024
“Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home. One child did not have a signed discipline policy on file.”
Violation confirmed corrected by letter received from provider on 10/29/2024
“The Family Child Care Home operator did not discuss the operational policies with parents on or before the child's first day of attendance. There was no documentation that operation policies were discussed with the parents on or before the child's first day of attendance for three children.”
Violation confirmed corrected by letter received from provider on 10/29/2024
“A First Aid Information sheet, complete with required information, was not posted for quick referral by staff.”
Violation confirmed corrected by letter received from provider on 10/29/2024
Read every record and the state’s reports
State record — North Carolina DCDEE
- Last visit
- August 21, 2026
- On file
- 12 visits since July 2024 — 6 cited nothing, 2 of those unannounced
- Fixed?
- All 36 record a correction, in the licensor’s own words.
- Most serious
- North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Aug 2026 Unannounced visit 6 findings
Unannounced visit · August 21, 2026
Operator did not successfully complete a first aid course as referenced in Rule.1702(b)(2) First aid training was not renewed on or before the expiration of the certification. During today’s visit the provider’s personnel and training files were reviewed. It was observed that the provider that the provider was due to successfully complete the two year renewal of the required First Aid certification prior to June 30th, 2026 but this did not occur until July 18, 2026.
Violation confirmed corrected by letter received from provider on 9/4/2026
Operator did not successfully complete a CPR course as referenced in Rule.1702(b)(2) CPR training was not renewed on or before the expiration of the certification. During today’s visit the provider’s personnel and training files were reviewed. It was observed that the provider was due to successfully complete the two year renewal of the required CPR Certification prior to June 30th, 2026 but this did not occur until July 18, 2026.
Violation confirmed corrected by letter received from provider on 9/4/2026
Potentially hazardous items, including but not limited to, power tools, nails, chemicals, propane stoves, lawn mowers, and gasoline or kerosene, whether or not intended for use by children were not stored in locked areas, removed from the premises, or otherwise inaccessible to children. While monitoring the program’s outdoor learning environment hazardous materials were observed being stored in an unlocked storage unit.
Violation confirmed corrected by letter received from provider on 8/21/2026
Each child's hands were not washed before and after eating. During today's visit children's hands were observed at varying times not being washed either before or after handling food.
Violation confirmed corrected by letter received from provider on 8/21/2026
The EPR Plan did not include specific considerations for non-mobile children and children with special needs. The program’s EPR and Ready to Go File were monitored. It was observed that the facility’s current Emergency Preparedness and Response plan did not include specific details about processes for non-mobile children.
Violation confirmed corrected by letter received from provider on 9/4/2026
The EPR Plan did not include the location of the Ready to Go File and/or required information. The program’s EPR and Ready to Go File were monitored. It was observed that the facility’s current Emergency Preparedness and Response plan did not contain all the required information.
Violation confirmed corrected by letter received from provider on 9/4/2026
DCDEE facility lookup On that page, enter license number 60004362 in the License Number box, choose Search and open the result; the record is listed under Visits.
Mar 2026 Unannounced visit 3 findings
Unannounced visit · March 2, 2026
Items used for starting fires, such as matches, accelerants, and lighters, were not kept in locked storage. During today’s visit while transitioning from the kitchen to the living room of the home a candle was observed lit and being stored on the counter space near the kitchen sink.
Violation corrected during visit
Electrical outlets not in use were not covered. While conducting the walkthrough five (5) electrical outlets were observed uncovered when not in use, four (4) in the kitchen and one (1) in the licensed childcare space.
Violation corrected during visit
Appliances with heating elements, such as bottle warmers, crock pots, curling irons, and electrical cords were accessible to children. While monitoring the licensed childcare space a string of decorative lights was observed hung around the top border of the wall with the end piece of the electrical cord hanging down plugged in to the wall outlet and accessible to children.
Violation corrected during visit
DCDEE facility lookup On that page, enter license number 60004362 in the License Number box, choose Search and open the result; the record is listed under Visits.
Aug 2025 Unannounced visit 10 findings
Unannounced visit · August 27, 2025
The written schedule and/or activity plan did not show blocks of time that was developmentally appropriate to the ages of children in care. In the licensed childcare space it was observed that the program did not have a current activity plan posted or accessible in the licensed childcare space for review that showed blocks of time or activities that were developmentally appropriate to the ages of children in care.
Violation corrected during visit
Medication authorization, as required by the medical action plan, did not include the specific information and instructions noted by the parent and/or physician as documented the medical action plan. Emergency medication was reviewed. It was observed that one child with a documented, chronic medical condition requiring lifesaving medication had the medication present but did not have a completed medication authorization form on file as required by the medical action plan, including the specific information and instructions noted by the parent and/or physician as documented the medical action plan.
Violation confirmed corrected by letter received from provider on 8/29/2025
All indoor and outdoor areas used by the children were not kept clean, orderly, and free of items which are potentially hazardous to children including removal of items a child can swallow; the removal of loose nails or screws and splinters on inside; and use of outdoor equipment that is too hot to touch. While monitoring the outdoor learning environment yard clippings, loose pieces of plastic fencing, an unused metal hanging flower basket, an used plastic flowerpot with pieces of tissue, loose cords and stack, weather-damaged foam pieces were observed present, accessible to children.
Violation confirmed corrected by letter received from provider on 8/27/2025
Health questionnaire was not completed annually. It was observed that the provider’s annual health questionnaire was due to be completed by June 05, 2025 but that had not occurred, as required.
Violation corrected during visit
The operator did not complete the Emergency Preparedness and Response in Child Care training within the required timeframe and/or documentation of completion of the training was not on file. It was observed that the provider had not yet completed the Emergency Preparedness and Response in Child Care training, as required.
Violation confirmed corrected by letter received from provider on 9/7/2025
Operator and/or staff members did not complete the required health and safety trainings within the specified time frame. During today’s visit Ms. D.’ personnel file was reviewed. It was observed that the provider had not completed the required health and safety trainings within the specified time frame, as required.
Violation confirmed corrected by letter received from provider on 9/7/2025
Operator and/or staff members did not complete a professional development plan within one year of employment. During today’s visit Ms. D.’ personnel file was reviewed. It was observed that the provider had not completed a professional development plan within one year of employment, as required.
Violation confirmed corrected by letter received from provider on 9/1/2025
Application did not include the names and the phone numbers of the child's physician and the persons to be contacted in an emergency situation. Ms. D. had a file available for review for all enrolled children. It was observed that one child enrolled in January of 2025 did not have a completed application on file including names and phone numbers of the child's physician.
Violation confirmed corrected by letter received from provider on 8/28/2025
Incident logs were not completed and maintained as required. The program’s Incident log was monitored. It was observed that although there had been incident reports completed and were present in the corresponding child’s file in the past twelve months there was no corresponding log available for review.
Violation confirmed corrected by letter received from provider on 8/27/2025
Products that are labeled “keep out of reach of children” with an additional warning(s) on the label, were not kept in locked storage while children were in care. In the licensed childcare space the program’s outdoor bag was observed hanging less than five feet from the ground and contained a first aid kit with both an instant ice pack and packet of antibiotic ointment stored inside. Each of these items were labeled with the warning “Keep out of the Reach of Children” and accompanied by other warnings.
Violation corrected during visit
DCDEE facility lookup On that page, enter license number 60004362 in the License Number box, choose Search and open the result; the record is listed under Visits.
Jul 2025 Unannounced visit 1 finding
Unannounced visit · July 16, 2025
Number of preschool children exceeded five children, including the provider's own preschool children. On July 16, 2025, there were six preschool aged children present.
Violation confirmed corrected by letter received from provider on 7/22/2025
DCDEE facility lookup On that page, enter license number 60004362 in the License Number box, choose Search and open the result; the record is listed under Visits.
Jan 2025 Unannounced visit 2 findings
Unannounced visit · January 28, 2025
Summary of the NC Child Care Law was not given to each child's parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file. There was no documentation of acknowledgment that parents were given a copy of the Summary of Law.
Violation confirmed corrected by letter received from provider on 2/11/2025
Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. The master bedroom door was open and that is where the provider stores her cleaning supplies. The Kitty litter was assessible to the children.
Violation corrected during visit
DCDEE facility lookup On that page, enter license number 60004362 in the License Number box, choose Search and open the result; the record is listed under Visits.
Oct 2024 Unannounced visit 14 findings
Unannounced visit · October 15, 2024
Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. Cleaning products and aerosol cans were stored unlocked in the bathroom.
Violation confirmed corrected by letter received from provider on 10/29/2024
Electrical outlets not in use were not covered. One outlet from a light plug was not cover.
Violation confirmed corrected by letter received from provider on 10/29/2024
Developmentally appropriate activities for the ages of children in care, were not provided as planned on the written schedule and activity plan. There was no lesson plan or schedule.
Violation confirmed corrected by letter received from provider on 10/29/2024
Summary of the NC Child Care Law was not given to each child's parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file. Three children did not have a signed statement that they received a Summary of Law.
Violation confirmed corrected by letter received from provider on 10/29/2024
Safe sleep policy and poster about safe sleep practices was not posted in a prominent place in the infant sleeping room or area where parents and caregivers are able to view daily.
Violation confirmed corrected by letter received from provider on 10/29/2024
Sleeping infants, ages 12 months and younger were not visually checked every 15 minutes. Safe Sleep documentation only captured when an infant went down to sleep.
Violation confirmed corrected by letter received from provider on 10/29/2024
Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. No children enrolled had a Shaken Baby Syndrome and abusive Head Trauma policy on file.
Violation confirmed corrected by letter received from provider on 10/29/2024
Operator did not provide a written statement to parents regarding the smoking and tobacco restriction.
Violation confirmed corrected by letter received from provider on 10/29/2024
Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. Three children do not have a medical on file.
Violation confirmed corrected by letter received from provider on 10/29/2024
Copy of each child's immunization record, including the operator's own preschool child(ren), was not on file. Three children did not have an immunization on file.
Violation confirmed corrected by letter received from provider on 10/29/2024
Records were not made available for review. The providers child who attends a NCPREK did not have a file for review.
Violation confirmed corrected by letter received from provider on 10/29/2024
Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home. One child did not have a signed discipline policy on file.
Violation confirmed corrected by letter received from provider on 10/29/2024
The Family Child Care Home operator did not discuss the operational policies with parents on or before the child's first day of attendance. There was no documentation that operation policies were discussed with the parents on or before the child's first day of attendance for three children.
Violation confirmed corrected by letter received from provider on 10/29/2024
A First Aid Information sheet, complete with required information, was not posted for quick referral by staff.
Violation confirmed corrected by letter received from provider on 10/29/2024
DCDEE facility lookup On that page, enter license number 60004362 in the License Number box, choose Search and open the result; the record is listed under Visits.
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
Openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies aren’t on this page.
Details
- Address
- 4312 Knollcrest Dr
- License
- 60004362, active
- Quality program
- Three Star License
Run Treehouse Playhouse LLC? Correct or add anything here, free.
Add what is missingSources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
State record
From North Carolina DCDEE’s published reports, last checked October 10, 2026.
Details
- Phone, Address, License, Quality program — Checked July 2026 ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 60004362 under License Number, and open the result.
- Who runs it — Checked September 2026 ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 60004362 under License Number, open the result and expand Owner Information: the licensee is listed as Primary Owner.
Mid-size means licensed for 8 children, the size at least half of Charlotte-area’s 137 licensed family homes hold. Small is 5 to 7; larger is 9 to 10.