Charlotte · Licensed family home
The Neighborhood Home Nursery And Daycare Services
- Mid-size family home, licensed for up to 8 children.
- Shortlist has found no website for it yet.
What the state has found
The state cited rules at 7 of its 11 licensing inspections since May 2024.
Fewer than 20 Charlotte-area family homes have had 10 or more licensing inspections, so there is no comparison yet.
Licensing inspections
Aug 26, 20261 citation
“Adequate supervision was not provided for children in the Family Child Care Home. The provider was observed via video on August 19, 2026, stepping completely outside of the home to talk to a police officer and allowing the door to close behind her leaving preschool-aged children inside the home. A second incident occurred on August 20, 2026 when the provider had exited the home while children were in care and pulled one weed from an area near the front of the home before returning inside, again leaving children enrolled in the program not adequately supervised by being able to see and hear the children.”
Violation confirmed corrected by follow-up visit made by consultant on 9/1/2026
Aug 5, 20266 citations
“The operator did not develop an Emergency Preparedness and Response Plan within four months of completing the Emergency Preparedness and Response in Child Care training and/or the Plan was not completed on the template provided by the Division. An attempt was made to monitor the program's EPR. It was observed that the EPR was not accessible for review.”
Violation confirmed corrected by letter received from provider on 8/24/2026
“Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. There was no attendance record completed for today.”
Violation corrected during visit
“The EPR Plan did not include the location of the Ready to Go File and/or required information. The facility’s Ready to Go file was monitored. It was observed that program’s Ready to Go File had not been updated to include information for two (2) currently enrolled children, as required.”
Violation confirmed corrected by letter received from provider on 8/24/2026
“Operator and/or staff who work with children, did not complete health and safety training as part of on-going training so that every five years, all the topic areas were covered. Training records were monitored for the provider and it was observed that she had last completed the required Health and Safety trainings in July 2021 and was due for the required five-year renewal but this had not occurred.”
Violation confirmed corrected by letter received from provider on 8/21/2026
2 more from this inspection
“The signed statement regarding receipt of the shaken baby syndrome and abusive head trauma policy did not contain the required information. Four (4) children’s files were reviewed, and it was observed that two (2) children did not have signed Shaken Baby acknowledgement statements on file including the child’s date of enrollment.”
Violation confirmed corrected by letter received from provider on 8/6/2026
“Signed discipline statement did not include the required information, as outlined in rule. Four (4) children’s files were reviewed, and it was observed that two (2) children did not have signed discipline statements on file that included all of the required information, as outlined in rule.”
Violation confirmed corrected by letter received from provider on 8/6/2026
Apr 8, 20261 citation
“A valid qualification letter was not on file and available for review at the facility. It was observed that one household member, R.P., did not have a current Criminal Background Check (CBC) on file for review.”
Violation confirmed corrected by letter received from provider on 4/8/2026
Aug 7, 20251 citation
“Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. Five (5) children’s files were reviewed, and it was observed that one (1) child did not have a completed health assessment on file within 30 days of enrollment.”
Violation confirmed corrected by letter received from provider on 8/7/2025
Jan 31, 20251 citation
“Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. While conducting a walk-through of the program two (2) cans of aerosol Air Freshener were observed being stored on top of a bin located on the half wall in the childcare space and an aerosol can of Lysol was observed being stored on the toilet in the program’s bathroom.”
Violation corrected during visit
Jul 15, 20244 citations
“Written feeding schedule was not on file for each child under 15 months of age and/or was not updated regularly to reflect changes in the child's needs. It was observed that one (1) child under fifteen months old had an infant feeding plan on file that had not been updated to reflect they are currently eating table food.”
Violation confirmed corrected by letter received from provider on 7/22/2024
“Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. In the childcare space two (2) children under three years of age were present and it was observed that plastic grocery bags were being stored hanging from the top corner of the changing table and accessible to these children.”
Violation confirmed corrected by letter received from provider on 7/15/2024
“The operator did not develop an Emergency Preparedness and Response Plan within four months of completing the Emergency Preparedness and Response in Child Care training and/or the Plan was not completed on the template provided by the Division. The facility’s EPR was monitored and it was observed that it did not contain all required information and had not been updated as specific program-related changes occur, as required.”
Violation confirmed corrected by letter received from provider on 7/29/2024
“The EPR Plan did not include the location of the Ready to Go File and/or required information. The facility’s Ready to Go File was monitored and it was observed that it did not contain all required information and had not been updated as specific program-related changes occur, as required.”
Violation confirmed corrected by letter received from provider on 7/22/2024
May 8, 20244 citations
“Adequate supervision was not provided for children in the Family Child Care Home. During naptime Ms. P. was observed taking the trash outside to a bin located on the back patio of the home causing a lapse in supervision.”
Violation confirmed corrected by follow-up visit made by consultant on 5/16/2024
“Safe sleep policy and poster about safe sleep practices was not posted in a prominent place in the infant sleeping room or area where parents and caregivers are able to view daily. In the childcare space it was observed that the posted safe sleep policy was not customized to reflect the center’s specific policy, this was discussed with the provider and corrected during the visit.”
Violation corrected during visit
“Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. In the childcare space it was also observed that the children’s personal items were being stored in plastic shopping bags on the bottom shelves of the changing table and accessible to children.”
Violation corrected during visit
“Sleeping infants, ages 12 months and younger were not visually checked every 15 minutes. Safe sleep checks were monitored and it was observed that these are not being completed consistently.”
Violation confirmed corrected by follow-up visit made by consultant on 5/16/2024
Read every record and the state’s reports
State record — North Carolina DCDEE
- Last visit
- September 1, 2026
- On file
- 11 visits since May 2024 — 4 cited nothing, 4 of those unannounced
- Fixed?
- All 18 record a correction, in the licensor’s own words.
- Most serious
- North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Aug 2026 Unannounced visit 1 finding
Unannounced visit · August 26, 2026
Adequate supervision was not provided for children in the Family Child Care Home. The provider was observed via video on August 19, 2026, stepping completely outside of the home to talk to a police officer and allowing the door to close behind her leaving preschool-aged children inside the home. A second incident occurred on August 20, 2026 when the provider had exited the home while children were in care and pulled one weed from an area near the front of the home before returning inside, again leaving children enrolled in the program not adequately supervised by being able to see and hear the children.
Violation confirmed corrected by follow-up visit made by consultant on 9/1/2026
DCDEE facility lookup On that page, enter license number 60002973 in the License Number box, choose Search and open the result; the record is listed under Visits.
Aug 2026 Unannounced visit 6 findings
Unannounced visit · August 5, 2026
The operator did not develop an Emergency Preparedness and Response Plan within four months of completing the Emergency Preparedness and Response in Child Care training and/or the Plan was not completed on the template provided by the Division. An attempt was made to monitor the program's EPR. It was observed that the EPR was not accessible for review.
Violation confirmed corrected by letter received from provider on 8/24/2026
Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. There was no attendance record completed for today.
Violation corrected during visit
The EPR Plan did not include the location of the Ready to Go File and/or required information. The facility’s Ready to Go file was monitored. It was observed that program’s Ready to Go File had not been updated to include information for two (2) currently enrolled children, as required.
Violation confirmed corrected by letter received from provider on 8/24/2026
Operator and/or staff who work with children, did not complete health and safety training as part of on-going training so that every five years, all the topic areas were covered. Training records were monitored for the provider and it was observed that she had last completed the required Health and Safety trainings in July 2021 and was due for the required five-year renewal but this had not occurred.
Violation confirmed corrected by letter received from provider on 8/21/2026
The signed statement regarding receipt of the shaken baby syndrome and abusive head trauma policy did not contain the required information. Four (4) children’s files were reviewed, and it was observed that two (2) children did not have signed Shaken Baby acknowledgement statements on file including the child’s date of enrollment.
Violation confirmed corrected by letter received from provider on 8/6/2026
Signed discipline statement did not include the required information, as outlined in rule. Four (4) children’s files were reviewed, and it was observed that two (2) children did not have signed discipline statements on file that included all of the required information, as outlined in rule.
Violation confirmed corrected by letter received from provider on 8/6/2026
DCDEE facility lookup On that page, enter license number 60002973 in the License Number box, choose Search and open the result; the record is listed under Visits.
Apr 2026 Unannounced visit 1 finding
Unannounced visit · April 8, 2026
A valid qualification letter was not on file and available for review at the facility. It was observed that one household member, R.P., did not have a current Criminal Background Check (CBC) on file for review.
Violation confirmed corrected by letter received from provider on 4/8/2026
DCDEE facility lookup On that page, enter license number 60002973 in the License Number box, choose Search and open the result; the record is listed under Visits.
Aug 2025 Unannounced visit 1 finding
Unannounced visit · August 7, 2025
Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. Five (5) children’s files were reviewed, and it was observed that one (1) child did not have a completed health assessment on file within 30 days of enrollment.
Violation confirmed corrected by letter received from provider on 8/7/2025
DCDEE facility lookup On that page, enter license number 60002973 in the License Number box, choose Search and open the result; the record is listed under Visits.
Jan 2025 Unannounced visit 1 finding
Unannounced visit · January 31, 2025
Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. While conducting a walk-through of the program two (2) cans of aerosol Air Freshener were observed being stored on top of a bin located on the half wall in the childcare space and an aerosol can of Lysol was observed being stored on the toilet in the program’s bathroom.
Violation corrected during visit
DCDEE facility lookup On that page, enter license number 60002973 in the License Number box, choose Search and open the result; the record is listed under Visits.
Jul 2024 Unannounced visit 4 findings
Unannounced visit · July 15, 2024
Written feeding schedule was not on file for each child under 15 months of age and/or was not updated regularly to reflect changes in the child's needs. It was observed that one (1) child under fifteen months old had an infant feeding plan on file that had not been updated to reflect they are currently eating table food.
Violation confirmed corrected by letter received from provider on 7/22/2024
Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. In the childcare space two (2) children under three years of age were present and it was observed that plastic grocery bags were being stored hanging from the top corner of the changing table and accessible to these children.
Violation confirmed corrected by letter received from provider on 7/15/2024
The operator did not develop an Emergency Preparedness and Response Plan within four months of completing the Emergency Preparedness and Response in Child Care training and/or the Plan was not completed on the template provided by the Division. The facility’s EPR was monitored and it was observed that it did not contain all required information and had not been updated as specific program-related changes occur, as required.
Violation confirmed corrected by letter received from provider on 7/29/2024
The EPR Plan did not include the location of the Ready to Go File and/or required information. The facility’s Ready to Go File was monitored and it was observed that it did not contain all required information and had not been updated as specific program-related changes occur, as required.
Violation confirmed corrected by letter received from provider on 7/22/2024
DCDEE facility lookup On that page, enter license number 60002973 in the License Number box, choose Search and open the result; the record is listed under Visits.
May 2024 Unannounced visit 4 findings
Unannounced visit · May 8, 2024
Adequate supervision was not provided for children in the Family Child Care Home. During naptime Ms. P. was observed taking the trash outside to a bin located on the back patio of the home causing a lapse in supervision.
Violation confirmed corrected by follow-up visit made by consultant on 5/16/2024
Safe sleep policy and poster about safe sleep practices was not posted in a prominent place in the infant sleeping room or area where parents and caregivers are able to view daily. In the childcare space it was observed that the posted safe sleep policy was not customized to reflect the center’s specific policy, this was discussed with the provider and corrected during the visit.
Violation corrected during visit
Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. In the childcare space it was also observed that the children’s personal items were being stored in plastic shopping bags on the bottom shelves of the changing table and accessible to children.
Violation corrected during visit
Sleeping infants, ages 12 months and younger were not visually checked every 15 minutes. Safe sleep checks were monitored and it was observed that these are not being completed consistently.
Violation confirmed corrected by follow-up visit made by consultant on 5/16/2024
DCDEE facility lookup On that page, enter license number 60002973 in the License Number box, choose Search and open the result; the record is listed under Visits.
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
Openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies aren’t on this page.
Details
- Address
- 5227 Kodiak Court
- License
- 60002973, active
- Quality program
- One Star License
Run The Neighborhood Home Nursery And Daycare Services? Correct or add anything here, free.
Add what is missingSources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
State record
From North Carolina DCDEE’s published reports, last checked October 10, 2026.
Details
- Phone, Address, License, Quality program ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 60002973 under License Number, and open the result.
Mid-size means licensed for 8 children, the size at least half of Charlotte-area’s 137 licensed family homes hold. Small is 5 to 7; larger is 9 to 10.