Huntersville · Licensed center

The Learning Experience At Mt Holly

What the state has found

The state cited rules at 11 of its 14 licensing inspections since December 2024.

Of the 256 Charlotte-area centers with 10 or more licensing inspections, more than 99% had rules cited at some but not all of them, as this center did. Fewer than 1% had rules cited at all of them.

Licensing inspections

Aug 26, 20261 citation
  • “Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. An incident report was not on file for an incident that occurred on May 22, 2026.”

    Violation confirmed corrected by letter received from provider on 8/31/2026

Jun 30, 2026No rules cited
Jun 24, 2026No rules cited
Jun 11, 20261 citation
  • “Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. Based on interviews a staff member tap a child on the hand because he spilt his water. The same staff member pulled the same child by 1 hand from under the table and stated "he shouldn't have his ass under the table". The same staff member popped several children on the hand because they wouldn't stay on the carpet, crawled under the table, and wouldn't sit still.”

    Violation confirmed corrected by follow-up visit made by consultant on 6/24/2026

Feb 25, 20267 citations
  • “Equipment and furnishings were not sturdy, stable and free of hazards. In space #4, there was a torn child size sofa.”

    Violation corrected during visit

  • “Fire drills were not practiced monthly and/or the drill record was incomplete. There was no documentation of a required fire drill for December 2025.”

    Violation corrected during visit

  • “Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). K.H. has not submitted the forms prior to expiration of background check.”

    Violation confirmed corrected by letter received from provider on 3/4/2026

  • “Staff did not complete the health and safety training within one year of employment. Two staff have not completed all the health and safety trainings within one year of employment.”

    Violation confirmed corrected by letter received from provider on 3/4/2026

3 more from this inspection
  • “A valid qualification letter was not on file and available to review at the facility. K. H. does not have a valid qualification letter on file.”

    Violation confirmed corrected by letter received from provider on 3/4/2026

  • “All staff records, except financial records, were not made available for review. A substitute staff file was not made available review.”

    Violation confirmed corrected by letter received from provider on 3/4/2026

  • “The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member has not completed the training within 90 days of employment.”

    Violation confirmed corrected by letter received from provider on 3/4/2026

Nov 19, 20251 citation
  • “There were no clean clothes available for the children to wear when children's clothes became wet or soiled. The facility did not provide clean clothing to a child after they soiled through the extra clothing that was provided by the parent.”

    Violation confirmed corrected by letter received from provider on 11/26/2025

Nov 13, 20259 citations
  • “A current schedule was not posted for each group of children for reference. In space #1, there was no daily schedule posted.”

    Violation corrected during visit

  • “Staff did not complete the health and safety training within one year of employment. E.D. did not complete the health and safety trainings within one year of employment.”

    Violation confirmed corrected by letter received from provider on 11/24/2025

  • “A current activity plan was not posted for each group of children for reference. In space #10, a current activity plan was not posted.”

    Violation corrected during visit

  • “All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. There was no current health questionnaire on file for C.C., A.O., S.H. and J.T.”

    Violation confirmed corrected by letter received from provider on 11/24/2025

5 more from this inspection
  • “Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. There was no annual emergency information on file for C.C., A.O. and S.H.”

    Violation confirmed corrected by letter received from provider on 11/24/2025

  • “Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). K.L. did not complete a background check prior to its expiration. The letter expired 10/1/2025.”

    Violation confirmed corrected by letter received from provider on 11/24/2025

  • “All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. There was no current first aid training for B.T., J.M., C.C., A.O., C.C. and J.T.”

    Violation confirmed corrected by letter received from provider on 11/24/2025

  • “All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. There was no current CPR course for B.T., J.M., C.C., A.O., C.C. and J.T.”

    Violation confirmed corrected by letter received from provider on 11/24/2025

  • “Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. There was no documentation of file for an annual staff evaluation and development plan for A.O., C.C., J.R., A.O., J.M., S.H., J.T. and S.R.”

    Violation confirmed corrected by letter received from provider on 11/24/2025

Jul 10, 2025No rules cited
Jul 8, 20251 citation
  • “For each child, there was not at least 30 sq. ft. inside space per the total licensed capacity and 100 sq. ft. outside space for each child using the outdoor learning environment at any one time. In space #6, there were 12 children present. The facility is license to follow enhanced space requirements. The enhanced square footage for the space can not exceed pass 11 children. Repeated violation”

    Violation confirmed corrected by follow-up visit made by consultant on 7/10/2025

Jul 1, 20252 citations
  • “Screen time was offered to children under three years of age. In space 11, there were children two and three years of age participating in screen time.”

    Violation confirmed corrected by letter received from provider on 7/10/2025

  • “For each child, there was not at least 30 sq. ft. inside space per the total licensed capacity and 100 sq. ft. outside space for each child using the outdoor learning environment at any one time. In space #7, there were 12 children present. The facility is license to follow enhanced space. The enhanced square footage for the space can not exceed past 11 children.”

    Violation confirmed corrected by follow-up visit made by consultant on 7/10/2025

May 7, 20251 citation
  • “Incident logs were not completed and maintained as required. I did not monitor documentation for an incident that took place on April 24, 2025.”

    Violation confirmed corrected by letter received from provider on 5/14/2025

Apr 23, 20252 citations
  • “Staff/child ratios applicable to a classroom, were not posted in each classroom. In space #11, there was no staff/child ratio posted in the classroom.”

    Violation corrected during visit

  • “Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu posted was not current with what the children were consuming for breakfast.”

    Violation corrected during visit

Mar 5, 20252 citations
  • “The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Two staff members did not have a signed Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy on file.”

    Violation corrected during visit

  • “New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One new staff member hired on 1/21/25 did not have orientation documented on the orientation documentation to be kept on file.”

    Violation corrected during visit

Dec 18, 20244 citations
  • “A valid qualification letter was not on file and available to review at the facility. One new staff member A.S had a provisional CRC letter reviewed in our online database. During the visit, the Provisional CRC was not on file.”

    Violation corrected during visit

  • “All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Three cans of shaving cream in aerosol dispenser were in the office that wasn't locked upon arrival.”

    Violation corrected during visit

  • “The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Five new staff members did not have documentation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy on file during today's visit.”

    Violation corrected during visit

  • “On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One new staff member did not have active TB test result/test on file during today's visit.”

    Violation confirmed corrected by letter received from provider on 12/20/2024

Read every record and the state’s reports

State record — North Carolina DCDEE

Last visit
August 26, 2026
On file
14 visits since December 2024 — 3 cited nothing, 3 of those unannounced
Fixed?
All 31 record a correction, in the licensor’s own words.
Most serious
North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.

North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.

Aug 2026 Unannounced visit 1 finding

Unannounced visit · August 26, 2026

Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. An incident report was not on file for an incident that occurred on May 22, 2026.

Violation confirmed corrected by letter received from provider on 8/31/2026

DCDEE facility lookup On that page, enter license number 60004376 in the License Number box, choose Search and open the result; the record is listed under Visits.

Jun 2026 Unannounced visit nothing cited
Jun 2026 Unannounced visit nothing cited
Jun 2026 Unannounced visit 1 finding

Unannounced visit · June 11, 2026

Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. Based on interviews a staff member tap a child on the hand because he spilt his water. The same staff member pulled the same child by 1 hand from under the table and stated "he shouldn't have his ass under the table". The same staff member popped several children on the hand because they wouldn't stay on the carpet, crawled under the table, and wouldn't sit still.

Violation confirmed corrected by follow-up visit made by consultant on 6/24/2026

DCDEE facility lookup On that page, enter license number 60004376 in the License Number box, choose Search and open the result; the record is listed under Visits.

Feb 2026 Announced visit 7 findings

Announced visit · February 25, 2026

Equipment and furnishings were not sturdy, stable and free of hazards. In space #4, there was a torn child size sofa.

Violation corrected during visit

Fire drills were not practiced monthly and/or the drill record was incomplete. There was no documentation of a required fire drill for December 2025.

Violation corrected during visit

Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). K.H. has not submitted the forms prior to expiration of background check.

Violation confirmed corrected by letter received from provider on 3/4/2026

Staff did not complete the health and safety training within one year of employment. Two staff have not completed all the health and safety trainings within one year of employment.

Violation confirmed corrected by letter received from provider on 3/4/2026

A valid qualification letter was not on file and available to review at the facility. K. H. does not have a valid qualification letter on file.

Violation confirmed corrected by letter received from provider on 3/4/2026

All staff records, except financial records, were not made available for review. A substitute staff file was not made available review.

Violation confirmed corrected by letter received from provider on 3/4/2026

The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member has not completed the training within 90 days of employment.

Violation confirmed corrected by letter received from provider on 3/4/2026

DCDEE facility lookup On that page, enter license number 60004376 in the License Number box, choose Search and open the result; the record is listed under Visits.

Nov 2025 Unannounced visit 1 finding

Unannounced visit · November 19, 2025

There were no clean clothes available for the children to wear when children's clothes became wet or soiled. The facility did not provide clean clothing to a child after they soiled through the extra clothing that was provided by the parent.

Violation confirmed corrected by letter received from provider on 11/26/2025

DCDEE facility lookup On that page, enter license number 60004376 in the License Number box, choose Search and open the result; the record is listed under Visits.

Nov 2025 Unannounced visit 9 findings

Unannounced visit · November 13, 2025

A current schedule was not posted for each group of children for reference. In space #1, there was no daily schedule posted.

Violation corrected during visit

Staff did not complete the health and safety training within one year of employment. E.D. did not complete the health and safety trainings within one year of employment.

Violation confirmed corrected by letter received from provider on 11/24/2025

A current activity plan was not posted for each group of children for reference. In space #10, a current activity plan was not posted.

Violation corrected during visit

All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. There was no current health questionnaire on file for C.C., A.O., S.H. and J.T.

Violation confirmed corrected by letter received from provider on 11/24/2025

Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. There was no annual emergency information on file for C.C., A.O. and S.H.

Violation confirmed corrected by letter received from provider on 11/24/2025

Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). K.L. did not complete a background check prior to its expiration. The letter expired 10/1/2025.

Violation confirmed corrected by letter received from provider on 11/24/2025

All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. There was no current first aid training for B.T., J.M., C.C., A.O., C.C. and J.T.

Violation confirmed corrected by letter received from provider on 11/24/2025

All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. There was no current CPR course for B.T., J.M., C.C., A.O., C.C. and J.T.

Violation confirmed corrected by letter received from provider on 11/24/2025

Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. There was no documentation of file for an annual staff evaluation and development plan for A.O., C.C., J.R., A.O., J.M., S.H., J.T. and S.R.

Violation confirmed corrected by letter received from provider on 11/24/2025

DCDEE facility lookup On that page, enter license number 60004376 in the License Number box, choose Search and open the result; the record is listed under Visits.

Jul 2025 Unannounced visit nothing cited
Jul 2025 Unannounced visit 1 finding

Unannounced visit · July 8, 2025

For each child, there was not at least 30 sq. ft. inside space per the total licensed capacity and 100 sq. ft. outside space for each child using the outdoor learning environment at any one time. In space #6, there were 12 children present. The facility is license to follow enhanced space requirements. The enhanced square footage for the space can not exceed pass 11 children. Repeated violation

Violation confirmed corrected by follow-up visit made by consultant on 7/10/2025

DCDEE facility lookup On that page, enter license number 60004376 in the License Number box, choose Search and open the result; the record is listed under Visits.

Jul 2025 Unannounced visit 2 findings

Unannounced visit · July 1, 2025

Screen time was offered to children under three years of age. In space 11, there were children two and three years of age participating in screen time.

Violation confirmed corrected by letter received from provider on 7/10/2025

For each child, there was not at least 30 sq. ft. inside space per the total licensed capacity and 100 sq. ft. outside space for each child using the outdoor learning environment at any one time. In space #7, there were 12 children present. The facility is license to follow enhanced space. The enhanced square footage for the space can not exceed past 11 children.

Violation confirmed corrected by follow-up visit made by consultant on 7/10/2025

DCDEE facility lookup On that page, enter license number 60004376 in the License Number box, choose Search and open the result; the record is listed under Visits.

May 2025 Unannounced visit 1 finding

Unannounced visit · May 7, 2025

Incident logs were not completed and maintained as required. I did not monitor documentation for an incident that took place on April 24, 2025.

Violation confirmed corrected by letter received from provider on 5/14/2025

DCDEE facility lookup On that page, enter license number 60004376 in the License Number box, choose Search and open the result; the record is listed under Visits.

Apr 2025 Unannounced visit 2 findings

Unannounced visit · April 23, 2025

Staff/child ratios applicable to a classroom, were not posted in each classroom. In space #11, there was no staff/child ratio posted in the classroom.

Violation corrected during visit

Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu posted was not current with what the children were consuming for breakfast.

Violation corrected during visit

DCDEE facility lookup On that page, enter license number 60004376 in the License Number box, choose Search and open the result; the record is listed under Visits.

Mar 2025 Unannounced visit 2 findings

Unannounced visit · March 5, 2025

The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Two staff members did not have a signed Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy on file.

Violation corrected during visit

New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One new staff member hired on 1/21/25 did not have orientation documented on the orientation documentation to be kept on file.

Violation corrected during visit

DCDEE facility lookup On that page, enter license number 60004376 in the License Number box, choose Search and open the result; the record is listed under Visits.

Dec 2024 Unannounced visit 4 findings

Unannounced visit · December 18, 2024

A valid qualification letter was not on file and available to review at the facility. One new staff member A.S had a provisional CRC letter reviewed in our online database. During the visit, the Provisional CRC was not on file.

Violation corrected during visit

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Three cans of shaving cream in aerosol dispenser were in the office that wasn't locked upon arrival.

Violation corrected during visit

The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Five new staff members did not have documentation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy on file during today's visit.

Violation corrected during visit

On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One new staff member did not have active TB test result/test on file during today's visit.

Violation confirmed corrected by letter received from provider on 12/20/2024

DCDEE facility lookup On that page, enter license number 60004376 in the License Number box, choose Search and open the result; the record is listed under Visits.

Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.

Openings, child care subsidies, cost, and sick and biting policies aren’t on this page.

How they teach

Academic and play-based

“Encouraging independence and social skills through play-based learning and exploration.”

Who cares for your child

Ms.Charitie (Teacher), 3 years in early childhood, Maria (Operations Manager), 12 years in early childhood and Mr.Phillip (Center Director), 30 years in early childhood.

A day here

Hours
6:30 AM to 6:30 PM, 5 days a week
Meals
Meals prepared on-site by a staff cook, accommodating dietary restrictions and allergies
Updates for parents
Bubbles and Friends parent app — daily photos, reports, and activity updates

Details

(980) 299-1811

Website
thelearningexperience.com
Address
8208 Mt. Holly-Huntersville Rd
License
60004376, active
Quality program
Five Star License
Ages they serve
6 weeks to 5 years
Chain
The Learning Experience
Owner
The Learning Experience brand is owned by Harvest Partners, a private-equity firm. Most of its schools are owned by franchisees.

Run The Learning Experience At Mt Holly? Correct or add anything here, free.

Add what is missing
Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

How they teach

Who cares for your child

State record

From North Carolina DCDEE’s published reports, last checked October 10, 2026.

A day here

Details

  • Phone, Address, License — Checked July 2026 ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 60004376 under License Number, and open the result.
  • Website — Checked July 2026 thelearningexperience.com
  • Quality program — Checked October 2026 ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 60004376 under License Number, and open the result.
  • Ages they serve — Checked July 2026 thelearningexperience.com
  • Who runs it — Checked September 2026 ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 60004376 under License Number, open the result and expand Owner Information: the licensee is listed as Primary Owner.
  • Chain — Checked October 2026 thelearningexperience.com
  • Owner — Checked October 2026 harvestpartners.com

The private-equity firm Harvest Partners lists The Learning Experience as a current investment, made in July 2025, and describes it as a franchisor and operator of early childhood education schools. So a single center may be run by a franchisee or by the company. harvestpartners.com

Large means the biggest quarter of Charlotte-area’s 591 licensed centers by state-licensed capacity: 163 to 528 children. Small is 11 to 50; medium is 51 to 162.