Mooresville · Licensed center

The Learning Experience

What the state has found

The state cited rules at 5 of its 9 licensing inspections since December 2023.

Of the 50 Charlotte-area centers with 9 licensing inspections, 26% had rules cited at 5 of them, as this center did. 2% had rules cited at all 9.

Licensing inspections

Aug 19, 2026No rules cited
Apr 9, 20264 citations
  • “Lavatories were not kept clean, in good repair and kept free of storage. In space 8 classroom items were stored in the bathroom.”

    Violation corrected during visit

  • “All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. All wall in each classroom need to be repaired of chipping paint.”

    Violation confirmed corrected by letter received from provider on 4/23/2026

  • “All equipment and furnishings were not in good repair. Cabinets in space 10 the wood was chipping off the doors.”

    Violation confirmed corrected by letter received from provider on 4/23/2026

  • “Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. safety Plug for two outlets were not covered in space 8.”

    Violation corrected during visit

Oct 15, 2025No rules cited
May 14, 20257 citations
  • “A current activity plan was not posted for each group of children for reference. In space 4 Preschool 2 a current activity plan was not posted.”

    Violation corrected during visit

  • “Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space 2, 2 bottles were not labeled with the date. In space 7 and 8 water bottles containers were not labeled with name and date.”

    Violation corrected during visit

  • “Lavatories were not kept clean, in good repair and kept free of storage. Lavatories need to be kept free of storage (classroom materials, cots, other items)space 9.”

    Violation corrected during visit

  • “All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Blinds in space 11 (preschool 1) need to be repaired. Blinds are broken and in need of repair.”

    Violation confirmed corrected by letter received from provider on 5/28/2025

3 more from this inspection
  • “Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags and gloves were not locked or stored 5 feet high.”

    Violation confirmed corrected by letter received from provider on 5/28/2025

  • “Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space 3 (infant 2) sleep logs were not completed for 2 children on 5/13/25.”

    Violation confirmed corrected by letter received from provider on 5/28/2025

  • “The depth of the loose surfacing was not based on critical height of the equipment. surfacing (mulch) needs to be added to playground area.”

    Violation confirmed corrected by letter received from provider on 5/28/2025

Dec 2, 2024No rules cited
Nov 21, 20241 citation
  • “Children were not adequately supervised at all times. Two children, two years of age, were left on the playground unsupervised for three to five minutes”

    Violation confirmed corrected by letter received from provider on 12/3/2024

Jun 5, 202410 citations
  • “All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Walls in space 7 and 5 need to be painted.”

    Violation confirmed corrected by letter received from provider on 6/17/2024

  • “Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. Shelter-in-place drill was not updated on the emergency drill log sheet. This was corrected by director during visit.”

    Violation corrected during visit

  • “When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. In classroom of children three and older there was not a sufficient quantity of materials and equipment.”

    Violation confirmed corrected by letter received from provider on 6/17/2024

  • “For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. In classroom under three of age materials need to be added to activity areas so children will have a range of choices.”

    Violation confirmed corrected by letter received from provider on 6/17/2024

6 more from this inspection
  • “When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Screen time logs were not maintained for review.”

    Violation confirmed corrected by letter received from provider on 6/17/2024

  • “All equipment and furnishings were not in good repair. Playground equipment needs to be cleaned and power washed. Equipment needs to be checked for repairs.”

    Violation confirmed corrected by letter received from provider on 6/17/2024

  • “Parent's medication authorization did not include required information. In space 2,7,8,9,and 10 medication some medication forms did not have the amount of diaper cream to be applied. This was corrected during visit by the assistant director.”

    Violation corrected during visit

  • “Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. Teacher assigned to work in infant room did not have ITS-SIDS within 2 months of employment. Date employed 2/26/24.”

    Violation corrected during visit

  • “Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space 7 Twaddlers staff had open soda can on counter.”

    Violation confirmed corrected by letter received from provider on 6/17/2024

  • “The depth of the loose surfacing was not based on critical height of the equipment. All playground as the facility need mulch added so the loose surfacing will be at critical height for the equipment.”

    Violation confirmed corrected by letter received from provider on 6/17/2024

May 21, 2024No rules cited
Dec 15, 20233 citations
  • “A current activity plan was not posted for each group of children for reference. Lesson plan was not current in the classroom for the Toddlers.”

    Violation confirmed corrected by letter received from provider on 12/22/2023

  • “Parent's medication authorization did not include required information. Medication authorization forms in 2 classes did not have the correct amount to be applied. This was corrected by the teacher during my visit.”

    Violation corrected during visit

  • “An individual on a provisional criminal background status did not complete and submit documents that were specific to their former state of residence within the required time frame. Provisional expired on 12/11/23. Director was informed staff could not work until letter was updated.”

    Violation confirmed corrected by letter received from provider on 12/22/2023

Read every record and the state’s reports

State record — North Carolina DCDEE

Last visit
August 19, 2026
On file
9 visits since December 2023 — 4 cited nothing, 3 of those unannounced
Fixed?
All 25 record a correction, in the licensor’s own words.
Most serious
North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.

North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.

Aug 2026 Announced visit nothing cited
Apr 2026 Unannounced visit 4 findings

Unannounced visit · April 9, 2026

Lavatories were not kept clean, in good repair and kept free of storage. In space 8 classroom items were stored in the bathroom.

Violation corrected during visit

All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. All wall in each classroom need to be repaired of chipping paint.

Violation confirmed corrected by letter received from provider on 4/23/2026

All equipment and furnishings were not in good repair. Cabinets in space 10 the wood was chipping off the doors.

Violation confirmed corrected by letter received from provider on 4/23/2026

Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. safety Plug for two outlets were not covered in space 8.

Violation corrected during visit

DCDEE facility lookup On that page, enter license number 49000526 in the License Number box, choose Search and open the result; the record is listed under Visits.

Oct 2025 Unannounced visit nothing cited
May 2025 Unannounced visit 7 findings

Unannounced visit · May 14, 2025

A current activity plan was not posted for each group of children for reference. In space 4 Preschool 2 a current activity plan was not posted.

Violation corrected during visit

Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space 2, 2 bottles were not labeled with the date. In space 7 and 8 water bottles containers were not labeled with name and date.

Violation corrected during visit

Lavatories were not kept clean, in good repair and kept free of storage. Lavatories need to be kept free of storage (classroom materials, cots, other items)space 9.

Violation corrected during visit

All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Blinds in space 11 (preschool 1) need to be repaired. Blinds are broken and in need of repair.

Violation confirmed corrected by letter received from provider on 5/28/2025

Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags and gloves were not locked or stored 5 feet high.

Violation confirmed corrected by letter received from provider on 5/28/2025

Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space 3 (infant 2) sleep logs were not completed for 2 children on 5/13/25.

Violation confirmed corrected by letter received from provider on 5/28/2025

The depth of the loose surfacing was not based on critical height of the equipment. surfacing (mulch) needs to be added to playground area.

Violation confirmed corrected by letter received from provider on 5/28/2025

DCDEE facility lookup On that page, enter license number 49000526 in the License Number box, choose Search and open the result; the record is listed under Visits.

Dec 2024 Unannounced visit nothing cited
Nov 2024 Unannounced visit 1 finding

Unannounced visit · November 21, 2024

Children were not adequately supervised at all times. Two children, two years of age, were left on the playground unsupervised for three to five minutes

Violation confirmed corrected by letter received from provider on 12/3/2024

DCDEE facility lookup On that page, enter license number 49000526 in the License Number box, choose Search and open the result; the record is listed under Visits.

Jun 2024 Unannounced visit 10 findings

Unannounced visit · June 5, 2024

All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Walls in space 7 and 5 need to be painted.

Violation confirmed corrected by letter received from provider on 6/17/2024

Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. Shelter-in-place drill was not updated on the emergency drill log sheet. This was corrected by director during visit.

Violation corrected during visit

When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. In classroom of children three and older there was not a sufficient quantity of materials and equipment.

Violation confirmed corrected by letter received from provider on 6/17/2024

For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. In classroom under three of age materials need to be added to activity areas so children will have a range of choices.

Violation confirmed corrected by letter received from provider on 6/17/2024

When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Screen time logs were not maintained for review.

Violation confirmed corrected by letter received from provider on 6/17/2024

All equipment and furnishings were not in good repair. Playground equipment needs to be cleaned and power washed. Equipment needs to be checked for repairs.

Violation confirmed corrected by letter received from provider on 6/17/2024

Parent's medication authorization did not include required information. In space 2,7,8,9,and 10 medication some medication forms did not have the amount of diaper cream to be applied. This was corrected during visit by the assistant director.

Violation corrected during visit

Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. Teacher assigned to work in infant room did not have ITS-SIDS within 2 months of employment. Date employed 2/26/24.

Violation corrected during visit

Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space 7 Twaddlers staff had open soda can on counter.

Violation confirmed corrected by letter received from provider on 6/17/2024

The depth of the loose surfacing was not based on critical height of the equipment. All playground as the facility need mulch added so the loose surfacing will be at critical height for the equipment.

Violation confirmed corrected by letter received from provider on 6/17/2024

DCDEE facility lookup On that page, enter license number 49000526 in the License Number box, choose Search and open the result; the record is listed under Visits.

May 2024 Unannounced visit nothing cited
Dec 2023 Unannounced visit 3 findings

Unannounced visit · December 15, 2023

A current activity plan was not posted for each group of children for reference. Lesson plan was not current in the classroom for the Toddlers.

Violation confirmed corrected by letter received from provider on 12/22/2023

Parent's medication authorization did not include required information. Medication authorization forms in 2 classes did not have the correct amount to be applied. This was corrected by the teacher during my visit.

Violation corrected during visit

An individual on a provisional criminal background status did not complete and submit documents that were specific to their former state of residence within the required time frame. Provisional expired on 12/11/23. Director was informed staff could not work until letter was updated.

Violation confirmed corrected by letter received from provider on 12/22/2023

DCDEE facility lookup On that page, enter license number 49000526 in the License Number box, choose Search and open the result; the record is listed under Visits.

Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.

Openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies aren’t on this page.

Details

(704) 660-3380

Address
123 Legacy Village Boulevard
License
49000526, active
Quality program
Five Star License
Chain
The Learning Experience
Owner
The Learning Experience brand is owned by Harvest Partners, a private-equity firm. Most of its schools are owned by franchisees.

Run The Learning Experience? Correct or add anything here, free.

Add what is missing
Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

State record

From North Carolina DCDEE’s published reports, last checked October 10, 2026.

Details

  • Phone, Address, License, Quality program — Checked July 2026 ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 49000526 under License Number, and open the result.
  • Who runs it — Checked September 2026 ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 49000526 under License Number, open the result and expand Owner Information: the licensee is listed as Primary Owner.
  • Chain — Checked October 2026 thelearningexperience.com
  • Owner — Checked October 2026 harvestpartners.com

The private-equity firm Harvest Partners lists The Learning Experience as a current investment, made in July 2025, and describes it as a franchisor and operator of early childhood education schools. So a single center may be run by a franchisee or by the company. harvestpartners.com

Large means the biggest quarter of Charlotte-area’s 591 licensed centers by state-licensed capacity: 163 to 528 children. Small is 11 to 50; medium is 51 to 162.