Huntersville · Licensed center

The Learning Experience

What the state has found

The state cited rules at 7 of its 8 licensing inspections since November 2023.

Of the 75 Charlotte-area centers with 8 licensing inspections, 17% had rules cited at 7 of them, as this center did. 1% had rules cited at all 8.

Licensing inspections

Apr 28, 20262 citations
  • “All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #11, there was water leaking from the ceiling.”

    Violation confirmed corrected by letter received from provider on 5/20/2026

  • “A drug or medicine was administered after its expiration date. In space #8, a child's diaper cream had expired permission to give dates.”

    Violation corrected during visit

Nov 12, 20251 citation
  • “All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In spaces #11, #8, #4, #3, #2 there was peeling paint on the walls.”

    Violation confirmed corrected by letter received from provider on 11/21/2025

May 6, 20254 citations
  • “All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #4, there was liquid white out removal on the shelf.”

    Violation corrected during visit

  • “The EMC plan was not reviewed with all staff annually and whenever the plan was revised. There was no documentation on file of an annual EMC review for one staff member.”

    Violation corrected during visit

  • “Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. A staff member has not completed the the medication training for the 5 year mark. A staff member has not completed the Recognizing and Responding to maltreatment training for the 5 year mark.”

    Violation confirmed corrected by letter received from provider on 5/19/2025

  • “Staff did not complete the health and safety training within one year of employment. A teacher did not complete the trainings within one year of employment.”

    Violation confirmed corrected by letter received from provider on 5/19/2025

Feb 18, 20251 citation
  • “Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A teacher was feeding a child and told the child “Here, stop, stop being extra keep eating, here, hush, here”.”

    Violation confirmed corrected by letter received from provider on 3/3/2025

Jan 24, 2025No rules cited
Nov 14, 20241 citation
  • “Staff did not complete the health and safety training within one year of employment. A staff member has not completed all the trainings within one year of employment.”

    Violation confirmed corrected by letter received from provider on 11/26/2024

May 8, 20245 citations
  • “Staff did not complete the health and safety training within one year of employment. A staff member has not completed the health and safety trainings within one year of employment.”

    Violation confirmed corrected by letter received from provider on 5/20/2024

  • “All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The playgrounds do not have the required amount of mulch around stationary equipment.”

    Violation confirmed corrected by letter received from provider on 5/20/2024

  • “A safe indoor and outdoor environment was not provided for the children. The matting under the mulch on the preschool playground is lifting up causing a tripping hazard.”

    Violation confirmed corrected by letter received from provider on 5/20/2024

  • “Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. In space #5, there were foam blocks accessible to children under 3 years of age.”

    Violation corrected during visit

1 more from this inspection
  • “The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. There was documentation on file that the teacher signed the acknowledgement form after working with children.”

    Violation confirmed corrected by letter received from provider on 5/8/2024

Nov 28, 20233 citations
  • “All walls and ceilings including doors and windows were not kept clean and in good repair. In spaces 7 and 8, there is peeling paint on the walls near the trash cans.”

    Violation confirmed corrected by letter received from provider on 12/11/2023

  • “Staff did not complete the health and safety training within one year of employment. M.T. has not completed all the health and safety trainings within one year of employment.”

    Violation confirmed corrected by letter received from provider on 12/11/2023

  • “Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. C.H. has not completed all the health and safety topics for the 5 year mark.”

    Violation confirmed corrected by letter received from provider on 12/11/2023

Read every record and the state’s reports

State record — North Carolina DCDEE

Last visit
April 28, 2026
On file
8 visits since November 2023 — 1 cited nothing, 1 of those unannounced
Fixed?
All 17 record a correction, in the licensor’s own words.
Most serious
North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.

North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.

Apr 2026 Unannounced visit 2 findings

Unannounced visit · April 28, 2026

All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #11, there was water leaking from the ceiling.

Violation confirmed corrected by letter received from provider on 5/20/2026

A drug or medicine was administered after its expiration date. In space #8, a child's diaper cream had expired permission to give dates.

Violation corrected during visit

DCDEE facility lookup On that page, enter license number 60003798 in the License Number box, choose Search and open the result; the record is listed under Visits.

Nov 2025 Unannounced visit 1 finding

Unannounced visit · November 12, 2025

All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In spaces #11, #8, #4, #3, #2 there was peeling paint on the walls.

Violation confirmed corrected by letter received from provider on 11/21/2025

DCDEE facility lookup On that page, enter license number 60003798 in the License Number box, choose Search and open the result; the record is listed under Visits.

May 2025 Unannounced visit 4 findings

Unannounced visit · May 6, 2025

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #4, there was liquid white out removal on the shelf.

Violation corrected during visit

The EMC plan was not reviewed with all staff annually and whenever the plan was revised. There was no documentation on file of an annual EMC review for one staff member.

Violation corrected during visit

Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. A staff member has not completed the the medication training for the 5 year mark. A staff member has not completed the Recognizing and Responding to maltreatment training for the 5 year mark.

Violation confirmed corrected by letter received from provider on 5/19/2025

Staff did not complete the health and safety training within one year of employment. A teacher did not complete the trainings within one year of employment.

Violation confirmed corrected by letter received from provider on 5/19/2025

DCDEE facility lookup On that page, enter license number 60003798 in the License Number box, choose Search and open the result; the record is listed under Visits.

Feb 2025 Unannounced visit 1 finding

Unannounced visit · February 18, 2025

Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A teacher was feeding a child and told the child “Here, stop, stop being extra keep eating, here, hush, here”.

Violation confirmed corrected by letter received from provider on 3/3/2025

DCDEE facility lookup On that page, enter license number 60003798 in the License Number box, choose Search and open the result; the record is listed under Visits.

Jan 2025 Unannounced visit nothing cited
Nov 2024 Unannounced visit 1 finding

Unannounced visit · November 14, 2024

Staff did not complete the health and safety training within one year of employment. A staff member has not completed all the trainings within one year of employment.

Violation confirmed corrected by letter received from provider on 11/26/2024

DCDEE facility lookup On that page, enter license number 60003798 in the License Number box, choose Search and open the result; the record is listed under Visits.

May 2024 Unannounced visit 5 findings

Unannounced visit · May 8, 2024

Staff did not complete the health and safety training within one year of employment. A staff member has not completed the health and safety trainings within one year of employment.

Violation confirmed corrected by letter received from provider on 5/20/2024

All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The playgrounds do not have the required amount of mulch around stationary equipment.

Violation confirmed corrected by letter received from provider on 5/20/2024

A safe indoor and outdoor environment was not provided for the children. The matting under the mulch on the preschool playground is lifting up causing a tripping hazard.

Violation confirmed corrected by letter received from provider on 5/20/2024

Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. In space #5, there were foam blocks accessible to children under 3 years of age.

Violation corrected during visit

The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. There was documentation on file that the teacher signed the acknowledgement form after working with children.

Violation confirmed corrected by letter received from provider on 5/8/2024

DCDEE facility lookup On that page, enter license number 60003798 in the License Number box, choose Search and open the result; the record is listed under Visits.

Nov 2023 Unannounced visit 3 findings

Unannounced visit · November 28, 2023

All walls and ceilings including doors and windows were not kept clean and in good repair. In spaces 7 and 8, there is peeling paint on the walls near the trash cans.

Violation confirmed corrected by letter received from provider on 12/11/2023

Staff did not complete the health and safety training within one year of employment. M.T. has not completed all the health and safety trainings within one year of employment.

Violation confirmed corrected by letter received from provider on 12/11/2023

Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. C.H. has not completed all the health and safety topics for the 5 year mark.

Violation confirmed corrected by letter received from provider on 12/11/2023

DCDEE facility lookup On that page, enter license number 60003798 in the License Number box, choose Search and open the result; the record is listed under Visits.

Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.

Openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies aren’t on this page.

Details

(704) 274-9496

Address
16604 Old Statesville Road
License
60003798, active
Quality program
One Star License
Chain
The Learning Experience
Owner
The Learning Experience brand is owned by Harvest Partners, a private-equity firm. Most of its schools are owned by franchisees.

Run The Learning Experience? Correct or add anything here, free.

Add what is missing
Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

State record

From North Carolina DCDEE’s published reports, last checked October 10, 2026.

Details

  • Phone, Address, License, Quality program — Checked July 2026 ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 60003798 under License Number, and open the result.
  • Who runs it — Checked September 2026 ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 60003798 under License Number, open the result and expand Owner Information: the licensee is listed as Primary Owner.
  • Chain — Checked October 2026 thelearningexperience.com
  • Owner — Checked October 2026 harvestpartners.com

The private-equity firm Harvest Partners lists The Learning Experience as a current investment, made in July 2025, and describes it as a franchisor and operator of early childhood education schools. So a single center may be run by a franchisee or by the company. harvestpartners.com

Large means the biggest quarter of Charlotte-area’s 591 licensed centers by state-licensed capacity: 163 to 528 children. Small is 11 to 50; medium is 51 to 162.