Harrisburg · Licensed center
The Children's Courtyard #3212
- Large center, licensed for 264 children.
- A Children's Courtyard center. The chain is owned by American Securities, a private-equity firm.
- Shortlist has found no website for it yet.
What the state has found
The state cited rules at 15 of its 34 licensing inspections since August 2023.
Of the 256 Charlotte-area centers with 10 or more licensing inspections, more than 99% had rules cited at some but not all of them, as this center did. Fewer than 1% had rules cited at all of them.
Licensing inspections
May 21, 20264 citations
“Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. Staff stated on they have not had paper towels available in the center.”
Violation confirmed corrected by letter received from provider on 6/5/2026
“Children were not provided a meal or snack a minimum of every four hours. On May 7, 2026, breakfast was served at 8:30am, lunch was not served until between 1:30pm and 1:45pm.”
Violation confirmed corrected by letter received from provider on 6/5/2026
“Enhanced staff/child ratios and group sizes were not met. On May 15, 2026, there were 20 children two years of age with two staff. The maximum group size for two year old children is eighteen.”
Violation confirmed corrected by letter received from provider on 6/5/2026
“The staff/child ratio for the youngest child was not maintained when children of all ages were cared for together in groups for the first and last operating hour of the day. There was a six year old child placed in a room with two year old children outside of the first or last operating hour of the day.”
Violation confirmed corrected by letter received from provider on 6/5/2026
May 13, 202625 citations
“A current activity plan was not posted for each group of children for reference. In Space 108B there was not a current activity plan posted.”
Violation confirmed corrected by letter received from provider on 5/29/2026
“All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Employees with the hire dates of 11/17/25 and 11/3/25 did not have a valid CPR certification on file.”
Violation confirmed corrected by letter received from provider on 7/2/2026
“Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. An employee with a hire date of 4/13/26 had not completed the required orientation within the first two weeks of employment.”
Violation confirmed corrected by letter received from provider on 5/29/2026
“Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. IN Spaces 108B, 115, and 120 there were cups which did not include the date or child's name.”
Violation corrected during visit
21 more from this inspection
“All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In Spaces 117 and 119, there is visible markings and paint peeling which has exposed the drywall.”
Violation confirmed corrected by letter received from provider on 5/29/2026
“All equipment and furnishings were not in good repair. The fence separating the toddler and preschool playground is cracked and has sharp edges. The fencing on the gate is falling off.”
Violation confirmed corrected by letter received from provider on 5/29/2026
“Fire drills were not practiced monthly and/or the drill record was incomplete. The last documented fire drill was 2/13/2026.”
Violation confirmed corrected by letter received from provider on 6/8/2026
“A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In Space 108B there was not a permission to administer form and the age documented on the medication required physicians instructions.”
Violation corrected during visit
“A drug or medicine was administered after its expiration date. In space 107A there was an ointment which had expired.”
Violation corrected during visit
“Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In Space 108A, a prescription ointment did not have instructions from a physician or the pharmaceutical label.”
Violation corrected during visit
“Application for employment and date of birth was not on file for all staff. An employee with a hire date of 12/18/25 did not have an application on file.”
Violation confirmed corrected by letter received from provider on 5/29/2026
“Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. An employee hired on 2/4/26 had a medical report which was older than 12 months. An employee hired on 3/9/26 had a medical report dated after the hire date.”
Violation confirmed corrected by letter received from provider on 5/29/2026
“On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. An employee with a hire date of 2/4/26 had a TB skin test result which was older than 12 months.”
Violation confirmed corrected by letter received from provider on 5/29/2026
“All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Employees with hire dates of 11/17/25 and 11/3/25 did not have a valid First Aid training certification.”
Violation confirmed corrected by letter received from provider on 7/2/2026
“Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. The registration for each bus expired on 4/30/26.”
Violation confirmed corrected by letter received from provider on 5/29/2026
“Emergency information did not name child's health care professional. Files for children enrolled on 10/14/25 and 3/9/26 did not include the health care professional of choice.”
Violation confirmed corrected by letter received from provider on 5/29/2026
“Medical exam or health assessment record was not on file before or within 30 days after admission. Files for children enrolled on 10/14/25 and 2/9/26 did not contain a medical report.”
Violation confirmed corrected by letter received from provider on 5/29/2026
“Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. Files for children enrolled on 10/14/25 and 2/9/26 did not have a record of immunizations.”
Violation confirmed corrected by letter received from provider on 5/29/2026
“Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. There were no documented Shelter-in-place or lockdown drills recorded as required.”
Violation confirmed corrected by letter received from provider on 6/8/2026
“A drug or medicine was administered in a manner not authorized by the child's parent, physician or other authorized health professional. In Spaces 107A, 108A, and 108B there were ointments with expired permission to administer forms.”
Violation corrected during visit
“Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Files for five employees did not have the medical information stored separately from the personnel information.”
Violation confirmed corrected by letter received from provider on 5/29/2026
“The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Employees hired on 12/16/25, 11/17/25, and 12/18/25 did not have documentation of completing the required Recognizing and Responding to Suspicions of Child Maltreatment.”
Violation confirmed corrected by letter received from provider on 5/29/2026
“A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. Files for children enrolled on 9/9/24 and 10/28/24 did not have an enrollment date listed on the policy acknowledgement.”
Violation confirmed corrected by letter received from provider on 5/29/2026
“The person identified as the person or alternate person responsible for carrying out the emergency medical care plan was not on the premises at all times and/or did not accompany children for off premise activities. The EMC plan needs to be updated as staff changes occur.”
Violation confirmed corrected by letter received from provider on 5/29/2026
“Following the issuance of any administrative action the operator did not post the administrative action, cover letter, and/or corrective action plan, if applicable, in a location visible to parents and visitors near the entrance of the child care facility during the pendency of an appeal and/or throughout the effective time period of the administrative action. (Applicable to administrative actions after 2/1/19) The Administrative Action issued on 4/29/26 was not displayed as required.”
Violation confirmed corrected by letter received from provider on 5/29/2026
May 6, 20261 citation
“Enhanced staff/child ratios and group sizes were not met. On 4/17/26, Twos 1, and Twos 2 classrooms were out of ratio for approximately 10 minutes. Twos 1 class had 12 children and 1 staff (out of ratio by 3 children). Twos 2 class had 10 children and 1 staff (out of ratio by 1 child). On 4/23/26, the director stated that the Toddler 1 class was out of ratio for an unknown amount of time in the morning with 1 teacher and 13 children (out of ratio by 7 children).”
Violation confirmed corrected by letter received from provider on 6/12/2026
Mar 17, 20262 citations
“Children were not adequately supervised at all times. On 3/4/26 a staff member found a four year old child left unattended in space 116 while the class was walking down the hallway, transitioning to the playground.”
Violation confirmed corrected by letter received from provider on 3/31/2026
“Children shall not be in the kitchen except when participating in a supervised activity. On 3/4/26 a child from space 116 was walking with their classroom to the playground when the child ran out of line into the kitchen where the door was open. During today's visit I observed the kitchen door open with no staff member present inside. This is a violation of a requirement in 15A NCAC 18A .2808 (e).”
Violation confirmed corrected by letter received from provider on 3/31/2026
Feb 18, 20261 citation
“Staff did not interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and/or participating in activities with the children. On 2/13/26 a classroom teacher from space 115 used foul language in front of a child while in the hallway.”
Violation confirmed corrected by letter received from provider on 2/24/2026
Dec 18, 20251 citation
“When combining age groups, the staff/child ratios for the youngest child in the group was not maintained for the entire group. On December 10, 2025, a teacher in space 115 was left out of ratio for 25 minutes. The classroom ratio for 3-4 year olds at this facility is 1:10. The teacher had a ratio of 1:13.”
Violation confirmed corrected by letter received from provider on 1/2/2026
Nov 24, 20253 citations
“Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Prior to several meals being served during the week of November 17, 2025, and on occasion during the weeks prior, food substitution was not recorded on the menu prior to the meal or snack being served.”
Violation confirmed corrected by letter received from provider on 12/3/2025
“Children were not adequately supervised at all times. On November 12, 2025, a three year old child was left alone in space 119 for an unknown amount of time.”
Violation confirmed corrected by letter received from provider on 12/3/2025
“Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. Several menu items throughout the month were missing the required components and did not comply with the Meal Patterns for Children in Child Care Programs.”
Violation confirmed corrected by letter received from provider on 12/3/2025
Jun 26, 20251 citation
“Enhanced staff/child ratios and group sizes were not met. On April 10, 2025 a classroom teacher with four and five year old children in space 117 was left out of ratio for several minutes.”
Violation confirmed corrected by letter received from provider on 7/3/2025
Mar 18, 20251 citation
“Children were not adequately supervised at all times. In space 118 a four year old was left unattended in a classroom for several minutes.”
Violation confirmed corrected by letter received from provider on 3/25/2025
Dec 3, 20243 citations
“All group leaders were not at least 18 years of age, have a high school diploma, and/or had not completed Basic School Age Care (BSAC) training. A staff member hired on 3/28/23 as the group leader for the school age classroom did not have a current BSAC certificate on file and available for review.”
Violation confirmed corrected by letter received from provider on 12/18/2024
“A valid qualification letter was not on file and available to review at the facility. A staff member hired on 2/16/21 did not have a current criminal qualification letter on file and available for review.”
Violation confirmed corrected by letter received from provider on 12/18/2024
“The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member hired on 5/13/24 did not have a current child maltreatment certificate on file and available for review.”
Violation confirmed corrected by letter received from provider on 12/18/2024
Jul 11, 20242 citations
“Enhanced staff/child ratios and group sizes were not met. I interviewed staff members that stated they have concerns regarding staff child ratio. During staff interviews it was stated that classrooms with children ages 0-12 were being left out of ratio for an extended period of time in the mornings.”
Violation confirmed corrected by letter received from provider on 7/23/2024
“Aquatic activities were permitted in hot tubs, spas, saunas or steam rooms, portable wading pools, natural bodies of water, or other unfiltered non disinfected containments of water. Based on staff interviews and a picture posted in the facility, an inflatable splash pad that holds water is being used on Wednesdays during water play.”
Violation confirmed corrected by letter received from provider on 7/23/2024
Jun 25, 20247 citations
“Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space 108 B, sleep checks were not documented and up to date.”
Violation confirmed corrected by letter received from provider on 7/1/2024
“A current activity plan was not posted for each group of children for reference. In space 108 B, a current lesson plan was not posted.”
Violation confirmed corrected by letter received from provider on 7/1/2024
“Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Menu was not updated at point of service.”
Violation confirmed corrected by letter received from provider on 7/1/2024
“Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Two employees hired on 5/28/24 did not complete orientation within 2 weeks.”
Violation confirmed corrected by letter received from provider on 7/1/2024
3 more from this inspection
“Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. Registration for one of the vehicles was expired.”
Violation corrected during visit
“Application for enrollment did not include all required information. A child's application was missing information.”
Violation confirmed corrected by letter received from provider on 7/1/2024
“Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. An emergency drill had not been completed within 90 days.”
Violation confirmed corrected by letter received from provider on 7/1/2024
Jun 17, 20242 citations
“Caregiver did not respond at the earliest opportunity to an infant or toddler’s physical and emotional needs. On June 12, 2024, a staff member did not respond to a five-month-old infant's crying for approximately fifty (50) minutes.”
Violation confirmed corrected by letter received from provider on 6/18/2024
“Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs.On May 13, 2024, a staff member lifted a ten-month-old infant by one arm and sat the child in a feeding chair. The staff member used inappropriate tone and language when telling the child, “you can do it yourself,” in reference to feeding. The staff member snatched a spoon from the child and continuously tried to feed the child though the child no longer wanted to eat.”
Violation confirmed corrected by letter received from provider on 7/2/2024
May 21, 20241 citation
“Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A staff member used a toy to swat at a child, making contact a total of four times.”
Violation confirmed corrected by letter received from provider on 6/4/2024
Aug 21, 20231 citation
“Equipment and furnishings were not sturdy, stable and free of hazards. On the preschool playground, the steps and platform on the climbing equipment, the car, and the ramp have chipping/peeling brown paint and it is splintering in places. There is a hole where the green turf and blue pour in surfacing meet.”
Violation confirmed corrected by letter received from provider on 9/7/2023
Read every record and the state’s reports
State record — North Carolina DCDEE
- Last visit
- July 15, 2026
- On file
- 34 visits since August 2023 — 19 cited nothing, 18 of those unannounced
- Fixed?
- All 55 record a correction, in the licensor’s own words.
- Most serious
- North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
May 2026 Unannounced visit 4 findings
Unannounced visit · May 21, 2026
Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. Staff stated on they have not had paper towels available in the center.
Violation confirmed corrected by letter received from provider on 6/5/2026
Children were not provided a meal or snack a minimum of every four hours. On May 7, 2026, breakfast was served at 8:30am, lunch was not served until between 1:30pm and 1:45pm.
Violation confirmed corrected by letter received from provider on 6/5/2026
Enhanced staff/child ratios and group sizes were not met. On May 15, 2026, there were 20 children two years of age with two staff. The maximum group size for two year old children is eighteen.
Violation confirmed corrected by letter received from provider on 6/5/2026
The staff/child ratio for the youngest child was not maintained when children of all ages were cared for together in groups for the first and last operating hour of the day. There was a six year old child placed in a room with two year old children outside of the first or last operating hour of the day.
Violation confirmed corrected by letter received from provider on 6/5/2026
DCDEE facility lookup On that page, enter license number 13000517 in the License Number box, choose Search and open the result; the record is listed under Visits.
May 2026 Unannounced visit 25 findings
Unannounced visit · May 13, 2026
A current activity plan was not posted for each group of children for reference. In Space 108B there was not a current activity plan posted.
Violation confirmed corrected by letter received from provider on 5/29/2026
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Employees with the hire dates of 11/17/25 and 11/3/25 did not have a valid CPR certification on file.
Violation confirmed corrected by letter received from provider on 7/2/2026
Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. An employee with a hire date of 4/13/26 had not completed the required orientation within the first two weeks of employment.
Violation confirmed corrected by letter received from provider on 5/29/2026
Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. IN Spaces 108B, 115, and 120 there were cups which did not include the date or child's name.
Violation corrected during visit
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In Spaces 117 and 119, there is visible markings and paint peeling which has exposed the drywall.
Violation confirmed corrected by letter received from provider on 5/29/2026
All equipment and furnishings were not in good repair. The fence separating the toddler and preschool playground is cracked and has sharp edges. The fencing on the gate is falling off.
Violation confirmed corrected by letter received from provider on 5/29/2026
Fire drills were not practiced monthly and/or the drill record was incomplete. The last documented fire drill was 2/13/2026.
Violation confirmed corrected by letter received from provider on 6/8/2026
A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In Space 108B there was not a permission to administer form and the age documented on the medication required physicians instructions.
Violation corrected during visit
A drug or medicine was administered after its expiration date. In space 107A there was an ointment which had expired.
Violation corrected during visit
Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In Space 108A, a prescription ointment did not have instructions from a physician or the pharmaceutical label.
Violation corrected during visit
Application for employment and date of birth was not on file for all staff. An employee with a hire date of 12/18/25 did not have an application on file.
Violation confirmed corrected by letter received from provider on 5/29/2026
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. An employee hired on 2/4/26 had a medical report which was older than 12 months. An employee hired on 3/9/26 had a medical report dated after the hire date.
Violation confirmed corrected by letter received from provider on 5/29/2026
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. An employee with a hire date of 2/4/26 had a TB skin test result which was older than 12 months.
Violation confirmed corrected by letter received from provider on 5/29/2026
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Employees with hire dates of 11/17/25 and 11/3/25 did not have a valid First Aid training certification.
Violation confirmed corrected by letter received from provider on 7/2/2026
Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. The registration for each bus expired on 4/30/26.
Violation confirmed corrected by letter received from provider on 5/29/2026
Emergency information did not name child's health care professional. Files for children enrolled on 10/14/25 and 3/9/26 did not include the health care professional of choice.
Violation confirmed corrected by letter received from provider on 5/29/2026
Medical exam or health assessment record was not on file before or within 30 days after admission. Files for children enrolled on 10/14/25 and 2/9/26 did not contain a medical report.
Violation confirmed corrected by letter received from provider on 5/29/2026
Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. Files for children enrolled on 10/14/25 and 2/9/26 did not have a record of immunizations.
Violation confirmed corrected by letter received from provider on 5/29/2026
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. There were no documented Shelter-in-place or lockdown drills recorded as required.
Violation confirmed corrected by letter received from provider on 6/8/2026
A drug or medicine was administered in a manner not authorized by the child's parent, physician or other authorized health professional. In Spaces 107A, 108A, and 108B there were ointments with expired permission to administer forms.
Violation corrected during visit
Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Files for five employees did not have the medical information stored separately from the personnel information.
Violation confirmed corrected by letter received from provider on 5/29/2026
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Employees hired on 12/16/25, 11/17/25, and 12/18/25 did not have documentation of completing the required Recognizing and Responding to Suspicions of Child Maltreatment.
Violation confirmed corrected by letter received from provider on 5/29/2026
A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. Files for children enrolled on 9/9/24 and 10/28/24 did not have an enrollment date listed on the policy acknowledgement.
Violation confirmed corrected by letter received from provider on 5/29/2026
The person identified as the person or alternate person responsible for carrying out the emergency medical care plan was not on the premises at all times and/or did not accompany children for off premise activities. The EMC plan needs to be updated as staff changes occur.
Violation confirmed corrected by letter received from provider on 5/29/2026
Following the issuance of any administrative action the operator did not post the administrative action, cover letter, and/or corrective action plan, if applicable, in a location visible to parents and visitors near the entrance of the child care facility during the pendency of an appeal and/or throughout the effective time period of the administrative action. (Applicable to administrative actions after 2/1/19) The Administrative Action issued on 4/29/26 was not displayed as required.
Violation confirmed corrected by letter received from provider on 5/29/2026
DCDEE facility lookup On that page, enter license number 13000517 in the License Number box, choose Search and open the result; the record is listed under Visits.
May 2026 Unannounced visit 1 finding
Unannounced visit · May 6, 2026
Enhanced staff/child ratios and group sizes were not met. On 4/17/26, Twos 1, and Twos 2 classrooms were out of ratio for approximately 10 minutes. Twos 1 class had 12 children and 1 staff (out of ratio by 3 children). Twos 2 class had 10 children and 1 staff (out of ratio by 1 child). On 4/23/26, the director stated that the Toddler 1 class was out of ratio for an unknown amount of time in the morning with 1 teacher and 13 children (out of ratio by 7 children).
Violation confirmed corrected by letter received from provider on 6/12/2026
DCDEE facility lookup On that page, enter license number 13000517 in the License Number box, choose Search and open the result; the record is listed under Visits.
Mar 2026 Unannounced visit 2 findings
Unannounced visit · March 17, 2026
Children were not adequately supervised at all times. On 3/4/26 a staff member found a four year old child left unattended in space 116 while the class was walking down the hallway, transitioning to the playground.
Violation confirmed corrected by letter received from provider on 3/31/2026
Children shall not be in the kitchen except when participating in a supervised activity. On 3/4/26 a child from space 116 was walking with their classroom to the playground when the child ran out of line into the kitchen where the door was open. During today's visit I observed the kitchen door open with no staff member present inside. This is a violation of a requirement in 15A NCAC 18A .2808 (e).
Violation confirmed corrected by letter received from provider on 3/31/2026
DCDEE facility lookup On that page, enter license number 13000517 in the License Number box, choose Search and open the result; the record is listed under Visits.
Feb 2026 Unannounced visit 1 finding
Unannounced visit · February 18, 2026
Staff did not interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and/or participating in activities with the children. On 2/13/26 a classroom teacher from space 115 used foul language in front of a child while in the hallway.
Violation confirmed corrected by letter received from provider on 2/24/2026
DCDEE facility lookup On that page, enter license number 13000517 in the License Number box, choose Search and open the result; the record is listed under Visits.
Dec 2025 Unannounced visit 1 finding
Unannounced visit · December 18, 2025
When combining age groups, the staff/child ratios for the youngest child in the group was not maintained for the entire group. On December 10, 2025, a teacher in space 115 was left out of ratio for 25 minutes. The classroom ratio for 3-4 year olds at this facility is 1:10. The teacher had a ratio of 1:13.
Violation confirmed corrected by letter received from provider on 1/2/2026
DCDEE facility lookup On that page, enter license number 13000517 in the License Number box, choose Search and open the result; the record is listed under Visits.
Nov 2025 Unannounced visit 3 findings
Unannounced visit · November 24, 2025
Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Prior to several meals being served during the week of November 17, 2025, and on occasion during the weeks prior, food substitution was not recorded on the menu prior to the meal or snack being served.
Violation confirmed corrected by letter received from provider on 12/3/2025
Children were not adequately supervised at all times. On November 12, 2025, a three year old child was left alone in space 119 for an unknown amount of time.
Violation confirmed corrected by letter received from provider on 12/3/2025
Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. Several menu items throughout the month were missing the required components and did not comply with the Meal Patterns for Children in Child Care Programs.
Violation confirmed corrected by letter received from provider on 12/3/2025
DCDEE facility lookup On that page, enter license number 13000517 in the License Number box, choose Search and open the result; the record is listed under Visits.
Jun 2025 Unannounced visit 1 finding
Unannounced visit · June 26, 2025
Enhanced staff/child ratios and group sizes were not met. On April 10, 2025 a classroom teacher with four and five year old children in space 117 was left out of ratio for several minutes.
Violation confirmed corrected by letter received from provider on 7/3/2025
DCDEE facility lookup On that page, enter license number 13000517 in the License Number box, choose Search and open the result; the record is listed under Visits.
Mar 2025 Unannounced visit 1 finding
Unannounced visit · March 18, 2025
Children were not adequately supervised at all times. In space 118 a four year old was left unattended in a classroom for several minutes.
Violation confirmed corrected by letter received from provider on 3/25/2025
DCDEE facility lookup On that page, enter license number 13000517 in the License Number box, choose Search and open the result; the record is listed under Visits.
Dec 2024 Unannounced visit 3 findings
Unannounced visit · December 3, 2024
All group leaders were not at least 18 years of age, have a high school diploma, and/or had not completed Basic School Age Care (BSAC) training. A staff member hired on 3/28/23 as the group leader for the school age classroom did not have a current BSAC certificate on file and available for review.
Violation confirmed corrected by letter received from provider on 12/18/2024
A valid qualification letter was not on file and available to review at the facility. A staff member hired on 2/16/21 did not have a current criminal qualification letter on file and available for review.
Violation confirmed corrected by letter received from provider on 12/18/2024
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member hired on 5/13/24 did not have a current child maltreatment certificate on file and available for review.
Violation confirmed corrected by letter received from provider on 12/18/2024
DCDEE facility lookup On that page, enter license number 13000517 in the License Number box, choose Search and open the result; the record is listed under Visits.
Showing 25 of 34 records. The rest are in the state record linked above.
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
Openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies aren’t on this page.
Details
- Address
- 3650 Ruckus Road
- License
- 13000517, active
- Quality program
- Four Star License
Run The Children's Courtyard #3212? Correct or add anything here, free.
Add what is missingSources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
State record
From North Carolina DCDEE’s published reports, last checked October 10, 2026.
Details
- Phone, Address, License, Quality program — Checked July 2026 ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 13000517 under License Number, and open the result.
- Who runs it — Checked October 2026 childrenscourtyard.com
- Who runs it — Checked October 2026 american-securities.com
The Children’s Courtyard is one of Learning Care Group's brands. The private-equity firm American Securities lists Learning Care Group among its current companies, an investment it made in 2014. american-securities.com
Large means the biggest quarter of Charlotte-area’s 591 licensed centers by state-licensed capacity: 163 to 528 children. Small is 11 to 50; medium is 51 to 162.