Charlotte · Licensed center

Tender Love & Care Child Development Center

What the state has found

The state cited rules at 7 of its 10 licensing inspections since February 2024.

Of the 256 Charlotte-area centers with 10 or more licensing inspections, more than 99% had rules cited at some but not all of them, as this center did. Fewer than 1% had rules cited at all of them.

Licensing inspections

Sep 29, 2026No rules cited
Sep 21, 20262 citations
  • “Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In space #3, I observed one staff member with six one year olds and one infant. In space #1/#2, one teacher was sitting in between both classrooms. Space #2 had six two year olds present and space #1 had three three year olds and four four year olds present.”

    Violation corrected during visit

  • “All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #2, I noticed a cabinet opened that stores bleach and cleaning products, accessible to children.”

    Violation corrected during visit

Feb 20, 20264 citations
  • “For routine transport of children to and from the center, staff did not use the list to document attendance as children boarded and departed the vehicle. The provider did not have documentation of attendance for the children that are transported.”

    Violation confirmed corrected by letter received from provider on 2/26/2026

  • “Medical exam or health assessment record was not on file before or within 30 days after admission. One out of three childrens records monitored did not have documentation of a medical health exam within 30 days of enrollment.”

    Violation confirmed corrected by letter received from provider on 2/26/2026

  • “Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One new childrens record monitored did not have documentation of immunzation records within 30 days of enrollment.”

    Violation confirmed corrected by letter received from provider on 2/26/2026

  • “The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One new staff member with a start date of 8/5/26 had a Recognizing and Responding to Suspicions of Child Maltreatment training dated after 90 days of her start date, 1/29/26. (TH)”

    Violation confirmed corrected by letter received from provider on 2/26/2026

Jan 13, 2026No rules cited
Dec 30, 20254 citations
  • “Children were not adequately supervised at all times. Upon entering the center, as we walked directly into space #2, we observed six children sleeping with no caregiver in the room, one caregiver was in space #3 (the caregiver was getting something) and the other caregiver was in space #1.”

    Violation confirmed corrected by letter received from provider on 1/7/2026

  • “Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The fence had some gaps at the bottom of the fence in some areas that measured between six inches to eleven inches.”

    Violation confirmed corrected by letter received from provider on 1/7/2026

  • “Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The fence near the parking lot/ near the bamboo measured five feet eleven inches with protrusions.”

    Violation confirmed corrected by letter received from provider on 1/7/2026

  • “The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. I observed debris on the ground of the Outdoor Learning Environment.”

    Violation corrected during visit

Sep 23, 20252 citations
  • “Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #1, In observed an electrical outlet not in use without an electrical outlet cover.”

    Violation corrected during visit

  • “Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #3, I observed plastic bags accessible to children under three years of age.”

    Violation corrected during visit

Feb 24, 20253 citations
  • “All equipment and furnishings were not in good repair. Playground equipment was rusted.”

    Violation confirmed corrected by letter received from provider on 3/12/2025

  • “The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. Broken/ old toys going to the trash were stored on the playground/ accessible to children.”

    Violation confirmed corrected by letter received from provider on 3/12/2025

  • “The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. Space #3, the classroom for infants did not have a safe sleep policy posted”

    Violation corrected during visit

Oct 24, 20243 citations
  • “Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #1, I observed one electrical outlet not in use that did not have a safety cover.”

    Violation corrected during visit

  • “Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space #1, I observed one bottle that did not have a date.”

    Violation corrected during visit

  • “All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. The bathroom wall is in the process of being repaired, I observed peeling paint.”

    Violation confirmed corrected by letter received from provider on 10/27/2024

May 23, 2024No rules cited
Feb 27, 20242 citations
  • “All walls and ceilings including doors and windows were not kept clean and in good repair. In space #2, I observed a window seal not in good repair/ peeling paint and chipped wood.”

    Violation confirmed corrected by letter received from provider on 3/8/2024

  • “A valid qualification letter was not on file and available to review at the facility. One staff member (M.E) did not have a qualifying letter on file, available for review.”

    Violation corrected during visit

Read every record and the state’s reports

State record — North Carolina DCDEE

Last visit
September 29, 2026
On file
10 visits since February 2024 — 3 cited nothing, 3 of those unannounced
Fixed?
All 20 record a correction, in the licensor’s own words.
Most serious
North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.

North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.

Sep 2026 Unannounced visit nothing cited
Sep 2026 Unannounced visit 2 findings

Unannounced visit · September 21, 2026

Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In space #3, I observed one staff member with six one year olds and one infant. In space #1/#2, one teacher was sitting in between both classrooms. Space #2 had six two year olds present and space #1 had three three year olds and four four year olds present.

Violation corrected during visit

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #2, I noticed a cabinet opened that stores bleach and cleaning products, accessible to children.

Violation corrected during visit

DCDEE facility lookup On that page, enter license number 60004033 in the License Number box, choose Search and open the result; the record is listed under Visits.

Feb 2026 Unannounced visit 4 findings

Unannounced visit · February 20, 2026

For routine transport of children to and from the center, staff did not use the list to document attendance as children boarded and departed the vehicle. The provider did not have documentation of attendance for the children that are transported.

Violation confirmed corrected by letter received from provider on 2/26/2026

Medical exam or health assessment record was not on file before or within 30 days after admission. One out of three childrens records monitored did not have documentation of a medical health exam within 30 days of enrollment.

Violation confirmed corrected by letter received from provider on 2/26/2026

Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One new childrens record monitored did not have documentation of immunzation records within 30 days of enrollment.

Violation confirmed corrected by letter received from provider on 2/26/2026

The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One new staff member with a start date of 8/5/26 had a Recognizing and Responding to Suspicions of Child Maltreatment training dated after 90 days of her start date, 1/29/26. (TH)

Violation confirmed corrected by letter received from provider on 2/26/2026

DCDEE facility lookup On that page, enter license number 60004033 in the License Number box, choose Search and open the result; the record is listed under Visits.

Jan 2026 Unannounced visit nothing cited
Dec 2025 Unannounced visit 4 findings

Unannounced visit · December 30, 2025

Children were not adequately supervised at all times. Upon entering the center, as we walked directly into space #2, we observed six children sleeping with no caregiver in the room, one caregiver was in space #3 (the caregiver was getting something) and the other caregiver was in space #1.

Violation confirmed corrected by letter received from provider on 1/7/2026

Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The fence had some gaps at the bottom of the fence in some areas that measured between six inches to eleven inches.

Violation confirmed corrected by letter received from provider on 1/7/2026

Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The fence near the parking lot/ near the bamboo measured five feet eleven inches with protrusions.

Violation confirmed corrected by letter received from provider on 1/7/2026

The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. I observed debris on the ground of the Outdoor Learning Environment.

Violation corrected during visit

DCDEE facility lookup On that page, enter license number 60004033 in the License Number box, choose Search and open the result; the record is listed under Visits.

Sep 2025 Unannounced visit 2 findings

Unannounced visit · September 23, 2025

Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #1, In observed an electrical outlet not in use without an electrical outlet cover.

Violation corrected during visit

Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #3, I observed plastic bags accessible to children under three years of age.

Violation corrected during visit

DCDEE facility lookup On that page, enter license number 60004033 in the License Number box, choose Search and open the result; the record is listed under Visits.

Feb 2025 Unannounced visit 3 findings

Unannounced visit · February 24, 2025

All equipment and furnishings were not in good repair. Playground equipment was rusted.

Violation confirmed corrected by letter received from provider on 3/12/2025

The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. Broken/ old toys going to the trash were stored on the playground/ accessible to children.

Violation confirmed corrected by letter received from provider on 3/12/2025

The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. Space #3, the classroom for infants did not have a safe sleep policy posted

Violation corrected during visit

DCDEE facility lookup On that page, enter license number 60004033 in the License Number box, choose Search and open the result; the record is listed under Visits.

Oct 2024 Unannounced visit 3 findings

Unannounced visit · October 24, 2024

Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #1, I observed one electrical outlet not in use that did not have a safety cover.

Violation corrected during visit

Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space #1, I observed one bottle that did not have a date.

Violation corrected during visit

All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. The bathroom wall is in the process of being repaired, I observed peeling paint.

Violation confirmed corrected by letter received from provider on 10/27/2024

DCDEE facility lookup On that page, enter license number 60004033 in the License Number box, choose Search and open the result; the record is listed under Visits.

May 2024 Unannounced visit nothing cited
Feb 2024 Unannounced visit 2 findings

Unannounced visit · February 27, 2024

All walls and ceilings including doors and windows were not kept clean and in good repair. In space #2, I observed a window seal not in good repair/ peeling paint and chipped wood.

Violation confirmed corrected by letter received from provider on 3/8/2024

A valid qualification letter was not on file and available to review at the facility. One staff member (M.E) did not have a qualifying letter on file, available for review.

Violation corrected during visit

DCDEE facility lookup On that page, enter license number 60004033 in the License Number box, choose Search and open the result; the record is listed under Visits.

Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.

Openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies aren’t on this page.

Details

(980) 298-6677

Website
tlccdc123.com
Address
2701 Ashley Rd
License
60004033, active
Quality program
Five Star License

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Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

State record

From North Carolina DCDEE’s published reports, last checked October 10, 2026.

Details

  • Phone, Address, License, Quality program — Checked July 2026 ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 60004033 under License Number, and open the result.
  • Website — Checked July 2026 tlccdc123.com
  • Who runs it — Checked September 2026 ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 60004033 under License Number, open the result and expand Owner Information: the licensee is listed as Primary Owner.

Small means the smallest quarter of Charlotte-area’s 591 licensed centers by state-licensed capacity: 11 to 50 children. Medium is 51 to 162; large is 163 to 528.