Charlotte · Licensed center

Sunshine House Ballantyne

Large center, licensed for 199 children.
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What the state has found

The state cited rules at 7 of its 12 licensing inspections since September 2023.

Of the 256 Charlotte-area centers with 10 or more licensing inspections, more than 99% had rules cited at some but not all of them, as this center did. Fewer than 1% had rules cited at all of them.

Licensing inspections

Jun 25, 20268 citations

“An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence). In space #1, one infant did not have a written feeding plan.”
Violation confirmed corrected by letter received from provider on 7/9/2026
“Each child's bed, cot, or 2" mat was not individually assigned and identified. In space #4 and space #6, cots were not labeled and individually assigned to the children enrolled in the classroom.”
Violation confirmed corrected by letter received from provider on 7/9/2026
“Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place drill was last conducted March 16, 2026.”
Violation confirmed corrected by letter received from provider on 7/9/2026
“Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last approved fire inspection on file is dated May 6, 2025.”
Violation confirmed corrected by letter received from provider on 7/23/2026

4 more from this inspection

“A summary of the NC Child Care Law was not posted in a prominent place in the center. The Summary of the Law was not posted.”
Violation corrected during visit
“Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. In space #6, both rest rooms did not have paper towels at the handwashing sink.”
Violation corrected during visit
“All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #2, #4, and #6, there was paint chipping from the chair rail in several places. Paint is also chipping on the outside doors on the playground.”
Violation confirmed corrected by letter received from provider on 7/13/2026
“All equipment and furnishings were not in good repair. The plastic handles on a dramatic play kitchen set on the playground were broken as well as another piece of plastic causing sharp edges.”
Violation corrected during visit

Feb 11, 2026No rules cited

Oct 2, 20252 citations

“Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. An incident report form for an incident that occurred September 12, 2025 was not completed on the DCDEE's Incident Report form. However, an incident injury report was completed but did not include all required information.”
Violation confirmed corrected by letter received from provider on 10/9/2025
“Incident logs were not completed and maintained as required. The incident log has not been maintained with all incident reports.”
Violation confirmed corrected by letter received from provider on 10/9/2025

Jul 15, 2025No rules cited

Jul 2, 202516 citations

“Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed on February 8, 2024”
Violation confirmed corrected by letter received from provider on 7/10/2025
“The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. Two feeding schedules posted in the infant room were not signed by the parent.”
Violation confirmed corrected by letter received from provider on 7/15/2025
“All equipment and furnishings were not in good repair. There were broken hula hoops, a broken bike, and broken sand buckets.”
Violation confirmed corrected by letter received from provider on 7/15/2025
“A safe indoor and outdoor environment was not provided for the children. On the toddler playground is a large tree limb with several sharp branches along with a large tarp that was wet and heavy; half hanging on the fence and the other half on the playground causing a hazard for a toddler to crawl under. On the preschool playground there is a broom caught in the air conditioner fence that is causing a tripping hazard. The is a tarp on the preschool playground that is used to cover the sandbox, however sand is on top of the tarp causing a tripping hazard. In Space 9 are pictures taped to the floor with contact paper, the contact paper has peeled off but it still attached causing a tripping hazard.”
Violation confirmed corrected by letter received from provider on 7/15/2025

12 more from this inspection

“The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. There were cups and empty plastic bottles on both playgrounds.”
Violation confirmed corrected by letter received from provider on 7/15/2025
“There was no written emergency medical care (EMC) plan. The EMC was not current. The past administrator left on June 26, 2025 and was listed on the EMC plan.”
Violation confirmed corrected by letter received from provider on 7/15/2025
“All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. There was a bottle of toilet lysol cleaning in an unlocked closet.”
Violation confirmed corrected by letter received from provider on 7/15/2025
“The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Four staff did not review the EMC plan annually”
Violation confirmed corrected by letter received from provider on 7/15/2025
“All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Two staff did not complete the annual health questionnaire.”
Violation confirmed corrected by letter received from provider on 7/15/2025
“Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Two staff members did not update their Emergency information annually.”
Violation confirmed corrected by letter received from provider on 7/15/2025
“All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member's First Aid description did not meet the requirements for the training.”
Violation confirmed corrected by letter received from provider on 7/16/2025
“All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member's CPR description did not meet the requirements for the training.”
Violation confirmed corrected by letter received from provider on 7/16/2025
“Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Two staff members did not complete the required in service trainings.”
Violation confirmed corrected by letter received from provider on 7/15/2025
“Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last a Shelter-in-place or lockdown drill was completed OCtober 29, 2024”
Violation confirmed corrected by letter received from provider on 7/15/2025
“All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Four staff members did not review the centers EPR plan.”
Violation confirmed corrected by letter received from provider on 7/15/2025
“The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member did not completed the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days.”
Violation corrected during visit

Jun 17, 2025No rules cited

Jun 5, 20251 citation

“Children were not adequately supervised at all times. On June 3, 2025, a child five years of age was left unsupervised in a classroom for approximately twenty minutes.”
Violation confirmed corrected by follow-up visit made by consultant on 6/17/2025

Jan 6, 20255 citations

“All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In spaces #3, #5, #7, #8, and #9, paint is chipping and flaking throughout the spaces on the walls and windowsills.”
Violation confirmed corrected by letter received from provider on 1/20/2025
“A safe indoor and outdoor environment was not provided for the children. The kitchen door was unlocked without a staff person present in the kitchen. There was hot water with steam on the stove.”
Violation confirmed corrected by letter received from provider on 1/20/2025
“All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A bottle of clorox and two bottles of Goo Gone was located in an unlocked storage room. An aeresol can of air freshner was located in a unlocked cabinets in space #8 and #9.”
Violation confirmed corrected by letter received from provider on 1/20/2025
“Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly playground inspections for Novmeber 2024 and December 2024 were completed by staff members that have not completed playground safety training.”
Violation confirmed corrected by letter received from provider on 1/20/2025

1 more from this inspection

“New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Verification was not on file that two new staff members completed orientation.”
Violation confirmed corrected by letter received from provider on 1/20/2025

Aug 26, 2024No rules cited

Jul 10, 202415 citations

“A drug or medicine was administered after its expiration date. One diaper cream in Space 4 expired June 2024.”
Violation confirmed corrected by letter received from provider on 7/23/2024
“Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A monthly playground inspection for March, May and June 2024 was not on file.”
Violation confirmed corrected by letter received from provider on 7/23/2024
“Fire drills were not practiced monthly and/or the drill record was incomplete. Fire drills for the months of May and June were not documented, the last fire drill documented was dated 4/30/24.”
Violation confirmed corrected by letter received from provider on 7/23/2024
“A safe indoor and outdoor environment was not provided for the children. Indoors was observed meeting compliance. Outdoors I observed “s” hooks on toddler swings open where clothing can get caught, a hose on the infant/ toddler playground was observed unraveled and pushed against the wall, causing a tripping hazard, a drain pipe on the infant/toddler playground was observed cracked leaving sharp edges. On the preschool playground I observed the surfacing on the stationary equipment and on the balance beam cracking, torn and pulling up causing tripping hazards.”
Violation confirmed corrected by letter received from provider on 7/23/2024

11 more from this inspection

“Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The top of the fence, less than six feet, was not free from protrusions. I observed the 4 foot chain link fencing bent inwards to the playgrounds, the top is not flush with the top rail of the fencing, causing a protrusion.”
Violation confirmed corrected by letter received from provider on 7/23/2024
“A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. One sunscreen was observed in Space 1, there was not permission to administer and nobody recognized the name on the medication.”
Violation corrected during visit
“Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Two diaper creams in Space 4 gave permission to administer until 2/24 and both creams remained on site and were not sent home.”
Violation confirmed corrected by letter received from provider on 7/23/2024
“All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Three staff’s annual health questionnaires on file are dated 5/23.”
Violation corrected during visit
“Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Three staff have not updated their emergency information since 5/23.”
Violation corrected during visit
“New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One staff hired 4/1/24 does not have proof of receiving at least 16 hours of orientation within the first 6 weeks.”
Violation confirmed corrected by letter received from provider on 7/23/2024
“All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff’s First Aid certification expired 2/24.”
Violation confirmed corrected by letter received from provider on 7/23/2024
“All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff’s CPR certification expired 2/24.”
Violation confirmed corrected by letter received from provider on 7/23/2024
“Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff, employed more than one year, did not have an annual review on file.”
Violation confirmed corrected by letter received from provider on 7/23/2024
“Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. One Lotrimin AF cream was on site with the parent’s written permission to administer to a one-year-old as diaper cream. The medication itself states do not use on children under 2 years of age, consult a physician.”
Violation confirmed corrected by letter received from provider on 7/23/2024
“Staff did not complete the health and safety training within one year of employment. One staff fired 6/26/23 has not completed the required health and safety trainings.”
Violation confirmed corrected by letter received from provider on 7/23/2024

Jan 18, 20249 citations

“Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The facility has not obtained an approved annual fire inspection since 12/9/2022.”
Violation confirmed corrected by letter received from provider on 2/8/2024
“A summary of the NC Child Care Law was not posted in a prominent place in the center. The summary of the NC Child Care Law was not posted in the center.”
Violation corrected during visit
“A current activity plan was not posted for each group of children for reference. A current activity plan was not posted in Space 7.”
Violation corrected during visit
“The activity plan did not provide at least 4 different activities daily listed in GS 110-91(12): art/creative play; books; blocks; manipulatives; and family living and dramatic play, including one of which is outdoors if weather conditions permit. The current activity plans fore Space1, 2, 3, and 4 did not have their second page filled out which listed activities offered. Page 1 only lists large group, small group and gross motor activities offered.”
Violation confirmed corrected by letter received from provider on 2/1/2024

5 more from this inspection

“All walls and ceilings including doors and windows were not kept clean and in good repair. Ceiling tiles in the lobby of the facility were observed with water stains.”
Violation confirmed corrected by letter received from provider on 2/1/2024
“All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A plug in wallflower air freshener with liquid air freshener was observed plugged into an outlet in the hallway.”
Violation corrected during visit
“Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. Foam peg boards were observed in space 4, which served 2 year olds. Some of the peg boards were observed to have bite marks.”
Violation corrected during visit
“The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff hired 10/2022 did not complete recognizing and responding to suspicions of child maltreatment within 90 days of hire, she completed it on 9//1/2023.”
Violation confirmed corrected by letter received from provider on 2/1/2024
“Staff did not complete the health and safety training within one year of employment. One staff hired 10/20/22 has not completed the health and safety training in all required topic areas.”
Violation confirmed corrected by letter received from provider on 2/1/2024

Sep 27, 2023No rules cited

Read every record and the state’s reports

State record — North Carolina DCDEE

Last visit: June 25, 2026
On file: 12 visits since September 2023 — 5 cited nothing, 4 of those unannounced
Fixed?: All 56 record a correction, in the licensor’s own words.
Most serious: North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.

North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.

Jun 2026 Unannounced visit 8 findings

Unannounced visit · June 25, 2026

An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence). In space #1, one infant did not have a written feeding plan.

Violation confirmed corrected by letter received from provider on 7/9/2026

Each child's bed, cot, or 2" mat was not individually assigned and identified. In space #4 and space #6, cots were not labeled and individually assigned to the children enrolled in the classroom.

Violation confirmed corrected by letter received from provider on 7/9/2026

Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place drill was last conducted March 16, 2026.

Violation confirmed corrected by letter received from provider on 7/9/2026

Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last approved fire inspection on file is dated May 6, 2025.

Violation confirmed corrected by letter received from provider on 7/23/2026

A summary of the NC Child Care Law was not posted in a prominent place in the center. The Summary of the Law was not posted.

Violation corrected during visit

Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. In space #6, both rest rooms did not have paper towels at the handwashing sink.

Violation corrected during visit

All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #2, #4, and #6, there was paint chipping from the chair rail in several places. Paint is also chipping on the outside doors on the playground.

Violation confirmed corrected by letter received from provider on 7/13/2026

All equipment and furnishings were not in good repair. The plastic handles on a dramatic play kitchen set on the playground were broken as well as another piece of plastic causing sharp edges.

Violation corrected during visit

DCDEE facility lookup On that page, enter license number 60002298 in the License Number box, choose Search and open the result; the record is listed under Visits.

Feb 2026 Announced visit nothing cited

Oct 2025 Unannounced visit 2 findings

Unannounced visit · October 2, 2025

Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. An incident report form for an incident that occurred September 12, 2025 was not completed on the DCDEE's Incident Report form. However, an incident injury report was completed but did not include all required information.

Violation confirmed corrected by letter received from provider on 10/9/2025

Incident logs were not completed and maintained as required. The incident log has not been maintained with all incident reports.

Violation confirmed corrected by letter received from provider on 10/9/2025

DCDEE facility lookup On that page, enter license number 60002298 in the License Number box, choose Search and open the result; the record is listed under Visits.

Jul 2025 Unannounced visit nothing cited

Jul 2025 Unannounced visit 16 findings

Unannounced visit · July 2, 2025

Violation confirmed corrected by letter received from provider on 7/10/2025

The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. Two feeding schedules posted in the infant room were not signed by the parent.