Charlotte · Licensed family home

Sozo Academy

What the state has found

The state cited rules at 3 of its 6 licensing inspections since January 2024.

Of the 35 Charlotte-area family homes with 6 licensing inspections, 26% had rules cited at 3 of them, as this home did. 3% had rules cited at all 6, 6% at none.

Licensing inspections

Dec 29, 20251 citation
  • “Application did not include the names and the phone numbers of the child's physician and the persons to be contacted in an emergency situation. The application did not include the names and phone number of the child's physician/hospital preference for a child (D.R.) and (S.G.).”

    Violation confirmed corrected by letter received from provider on 1/9/2026

Jul 23, 2025No rules cited
Jan 8, 20254 citations
  • “Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance). A CBC check (qualification) letter expired October 29, 2024 for (T.M.).”

    Violation confirmed corrected by letter received from provider on 1/17/2025

  • “A valid qualification letter was not on file and available for review at the facility. A current qualification letter was not on file for (T.M.) and (L.D).”

    Violation confirmed corrected by letter received from provider on 1/21/2025

  • “Signed safe sleep statement did not include the date the infant first attended the home. The enrollment date was incomplete for (S.G.).”

    Violation confirmed corrected by letter received from provider on 1/21/2025

  • “Shaken baby syndrome and abusive head trauma policy did not include the required information. The enrollment date was incomplete on the Shaken baby syndrome and abusive head trauma policy for (S.G.).”

    Violation confirmed corrected by letter received from provider on 1/21/2025

Aug 5, 2024No rules cited
Jun 12, 2024No rules cited
Jan 18, 20241 citation
  • “Signed safe sleep statement did not include the date the parent/guardian signed the acknowledgement. The safe sleep statement was not completed for a child (K.T.) and on file.”

    Violation confirmed corrected by letter received from provider on 1/19/2024

Read every record and the state’s reports

State record — North Carolina DCDEE

Last visit
December 29, 2025
On file
6 visits since January 2024 — 3 cited nothing, 3 of those unannounced
Fixed?
All 6 record a correction, in the licensor’s own words.
Most serious
North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.

North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.

Dec 2025 Unannounced visit 1 finding

Unannounced visit · December 29, 2025

Application did not include the names and the phone numbers of the child's physician and the persons to be contacted in an emergency situation. The application did not include the names and phone number of the child's physician/hospital preference for a child (D.R.) and (S.G.).

Violation confirmed corrected by letter received from provider on 1/9/2026

DCDEE facility lookup On that page, enter license number 60004030 in the License Number box, choose Search and open the result; the record is listed under Visits.

Jul 2025 Unannounced visit nothing cited
Jan 2025 Unannounced visit 4 findings

Unannounced visit · January 8, 2025

Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance). A CBC check (qualification) letter expired October 29, 2024 for (T.M.).

Violation confirmed corrected by letter received from provider on 1/17/2025

A valid qualification letter was not on file and available for review at the facility. A current qualification letter was not on file for (T.M.) and (L.D).

Violation confirmed corrected by letter received from provider on 1/21/2025

Signed safe sleep statement did not include the date the infant first attended the home. The enrollment date was incomplete for (S.G.).

Violation confirmed corrected by letter received from provider on 1/21/2025

Shaken baby syndrome and abusive head trauma policy did not include the required information. The enrollment date was incomplete on the Shaken baby syndrome and abusive head trauma policy for (S.G.).

Violation confirmed corrected by letter received from provider on 1/21/2025

DCDEE facility lookup On that page, enter license number 60004030 in the License Number box, choose Search and open the result; the record is listed under Visits.

Aug 2024 Unannounced visit nothing cited
Jun 2024 Unannounced visit nothing cited
Jan 2024 Unannounced visit 1 finding

Unannounced visit · January 18, 2024

Signed safe sleep statement did not include the date the parent/guardian signed the acknowledgement. The safe sleep statement was not completed for a child (K.T.) and on file.

Violation confirmed corrected by letter received from provider on 1/19/2024

DCDEE facility lookup On that page, enter license number 60004030 in the License Number box, choose Search and open the result; the record is listed under Visits.

Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.

Openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies aren’t on this page.

Details

(704) 654-7838

Address
10117 Spring Park Drive
License
60004030, active
Quality program
Five Star License

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Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

State record

From North Carolina DCDEE’s published reports, last checked October 10, 2026.

Details

  • Phone, Address, License, Quality program — Checked July 2026 ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 60004030 under License Number, and open the result.
  • Who runs it — Checked September 2026 ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 60004030 under License Number, open the result and expand Owner Information: the licensee is listed as Primary Owner.

Mid-size means licensed for 8 children, the size at least half of Charlotte-area’s 137 licensed family homes hold. Small is 5 to 7; larger is 9 to 10.