Indian Trail · Licensed center

S.T.E.P.'s Developmental Academy, Inc.

What the state has found

The state cited rules at 4 of its 7 licensing inspections since December 2023.

Of the 86 Charlotte-area centers with 7 licensing inspections, 21% had rules cited at 4 of them, as this center did. 2% had rules cited at all 7, 3% at none.

Licensing inspections

Jun 29, 2026No rules cited
Jun 3, 2026No rules cited
Dec 15, 20255 citations
  • “All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One (1) staff file did not have the health questionnaire updated annually.”

    Violation corrected during visit

  • “Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill was not conducted for the month of August 2025.”

    Violation confirmed corrected by letter received from provider on 12/29/2025

  • “Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One (1) staff file did not have the emergency information form updated annually.”

    Violation corrected during visit

  • “Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One (1) staff file did not have the annual staff evaluation and staff development plan updated annually.”

    Violation corrected during visit

1 more from this inspection
  • “Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. An emergency drill was not practiced every three (3) months.”

    Violation confirmed corrected by letter received from provider on 12/29/2025

Jun 12, 20251 citation
  • “All equipment and furnishings were not in good repair. In space #1, I observed a broken lid on a trash can. In the outdoor learning environment, I observed a broken gutter spout.”

    Violation confirmed corrected by letter received from provider on 6/25/2025

Dec 17, 20241 citation
  • “Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) staff file did not have the DCDEE medical report on file.”

    Violation confirmed corrected by letter received from provider on 12/17/2024

May 14, 2024No rules cited
Dec 18, 20233 citations
  • “Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Staff Members J.S. and D.O. previous years' health questionnaires were not maintained in a separate folder.”

    Violation corrected during visit

  • “Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. Emergency drills were completed and documented in the appropriate time frame but was not transferred to the record.”

    Violation corrected during visit

  • “Fire drills were not practiced monthly and/or the drill record was incomplete. The monthly fore drill was conducted in the appropriate time frame with documentation but not transferred to the record.”

    Violation corrected during visit

Read every record and the state’s reports

State record — North Carolina DCDEE

Last visit
June 29, 2026
On file
7 visits since December 2023 — 3 cited nothing, 3 of those unannounced
Fixed?
All 10 record a correction, in the licensor’s own words.
Most serious
North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.

North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.

Jun 2026 Unannounced visit nothing cited
Jun 2026 Unannounced visit nothing cited
Dec 2025 Unannounced visit 5 findings

Unannounced visit · December 15, 2025

All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One (1) staff file did not have the health questionnaire updated annually.

Violation corrected during visit

Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill was not conducted for the month of August 2025.

Violation confirmed corrected by letter received from provider on 12/29/2025

Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One (1) staff file did not have the emergency information form updated annually.

Violation corrected during visit

Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One (1) staff file did not have the annual staff evaluation and staff development plan updated annually.

Violation corrected during visit

Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. An emergency drill was not practiced every three (3) months.

Violation confirmed corrected by letter received from provider on 12/29/2025

DCDEE facility lookup On that page, enter license number 90000392 in the License Number box, choose Search and open the result; the record is listed under Visits.

Jun 2025 Unannounced visit 1 finding

Unannounced visit · June 12, 2025

All equipment and furnishings were not in good repair. In space #1, I observed a broken lid on a trash can. In the outdoor learning environment, I observed a broken gutter spout.

Violation confirmed corrected by letter received from provider on 6/25/2025

DCDEE facility lookup On that page, enter license number 90000392 in the License Number box, choose Search and open the result; the record is listed under Visits.

Dec 2024 Unannounced visit 1 finding

Unannounced visit · December 17, 2024

Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) staff file did not have the DCDEE medical report on file.

Violation confirmed corrected by letter received from provider on 12/17/2024

DCDEE facility lookup On that page, enter license number 90000392 in the License Number box, choose Search and open the result; the record is listed under Visits.

May 2024 Unannounced visit nothing cited
Dec 2023 Unannounced visit 3 findings

Unannounced visit · December 18, 2023

Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Staff Members J.S. and D.O. previous years' health questionnaires were not maintained in a separate folder.

Violation corrected during visit

Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. Emergency drills were completed and documented in the appropriate time frame but was not transferred to the record.

Violation corrected during visit

Fire drills were not practiced monthly and/or the drill record was incomplete. The monthly fore drill was conducted in the appropriate time frame with documentation but not transferred to the record.

Violation corrected during visit

DCDEE facility lookup On that page, enter license number 90000392 in the License Number box, choose Search and open the result; the record is listed under Visits.

Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.

Openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies aren’t on this page.

Details

(704) 234-2500

Address
108 Indian Trail Road South
License
90000392, active
Quality program
Four Star License

Run S.T.E.P.'s Developmental Academy, Inc.? Correct or add anything here, free.

Add what is missing
Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

All checked July 2026.

State record

From North Carolina DCDEE’s published reports, last checked October 10, 2026.

Details

  • Phone, Address, License, Quality program ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 90000392 under License Number, and open the result.

Small means the smallest quarter of Charlotte-area’s 591 licensed centers by state-licensed capacity: 11 to 50 children. Medium is 51 to 162; large is 163 to 528.