Charlotte · Licensed center
Primrose School Of Lake Wylie
- Large center, licensed for 185 children.
- Run by a for-profit business, which holds the license.
- A Primrose Schools franchise. The brand is owned by Roark Capital, a private-equity firm.
What the state has found
The state cited rules at 5 of its 8 licensing inspections since September 2023.
Of the 74 Charlotte-area centers with 8 licensing inspections, 28% had rules cited at 5 of them, as this center did. 1% had rules cited at all 8.
Licensing inspections
Sep 1, 20261 citation
“Parent's medication authorization did not include required information. One diaper cream in space five (5) permission had expired.”
Violation corrected during visit
Mar 26, 20251 citation
“Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. An incident report was not completed when a child was injured.”
Violation confirmed corrected by letter received from provider on 4/2/2025
Sep 12, 20242 citations
“A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Three (3) diaper creams, and one (1) sunscreen did not have written authorization and instructions from a child's parent or authorized health professional.”
Violation confirmed corrected by letter received from provider on 9/13/2024
“Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. One (1) Vaseline authorization and one (1) diaper cream authorization had expired.”
Violation confirmed corrected by letter received from provider on 9/13/2024
May 7, 20241 citation
“Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were accessible to children under three years of age in space six (6).”
Violation corrected during visit
Sep 20, 20231 citation
“Documentation of staff's on-going training was not on file and/or was not current .One (1) child care provider did not have documentation of on-going training on file.”
Violation confirmed corrected by letter received from provider on 9/21/2023
Read every record and the state’s reports
State record — North Carolina DCDEE
- Last visit
- September 1, 2026
- On file
- 8 visits since September 2023 — 3 cited nothing, 3 of those unannounced
- Fixed?
- All 6 record a correction, in the licensor’s own words.
- Most serious
- North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Sep 2026 Unannounced visit 1 finding
Unannounced visit · September 1, 2026
Parent's medication authorization did not include required information. One diaper cream in space five (5) permission had expired.
Violation corrected during visit
DCDEE facility lookup On that page, enter license number 60004012 in the License Number box, choose Search and open the result; the record is listed under Visits.
Mar 2025 Unannounced visit 1 finding
Unannounced visit · March 26, 2025
Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. An incident report was not completed when a child was injured.
Violation confirmed corrected by letter received from provider on 4/2/2025
DCDEE facility lookup On that page, enter license number 60004012 in the License Number box, choose Search and open the result; the record is listed under Visits.
Sep 2024 Unannounced visit 2 findings
Unannounced visit · September 12, 2024
A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Three (3) diaper creams, and one (1) sunscreen did not have written authorization and instructions from a child's parent or authorized health professional.
Violation confirmed corrected by letter received from provider on 9/13/2024
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. One (1) Vaseline authorization and one (1) diaper cream authorization had expired.
Violation confirmed corrected by letter received from provider on 9/13/2024
DCDEE facility lookup On that page, enter license number 60004012 in the License Number box, choose Search and open the result; the record is listed under Visits.
May 2024 Unannounced visit 1 finding
Unannounced visit · May 7, 2024
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were accessible to children under three years of age in space six (6).
Violation corrected during visit
DCDEE facility lookup On that page, enter license number 60004012 in the License Number box, choose Search and open the result; the record is listed under Visits.
Sep 2023 Unannounced visit 1 finding
Unannounced visit · September 20, 2023
No longer on the state’s site as of September 25, 2026
Documentation of staff's on-going training was not on file and/or was not current .One (1) child care provider did not have documentation of on-going training on file.
Violation confirmed corrected by letter received from provider on 9/21/2023
DCDEE facility lookup On that page, enter license number 60004012 in the License Number box, choose Search and open the result; the record is listed under Visits.
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
Openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies aren’t on this page.
Details
- Website
- primroselakewylie.com
- Address
- 3960 W Arrowood Road
- License
- 60004012, active
- Quality program
- Five Star License
Run Primrose School Of Lake Wylie? Correct or add anything here, free.
Add what is missingSources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
State record
From North Carolina DCDEE’s published reports, last checked October 10, 2026.
Details
- Phone, Address, License, Quality program — Checked July 2026 ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 60004012 under License Number, and open the result.
- Website — Checked July 2026 primroselakewylie.com
- Who runs it — Checked September 2026 ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 60004012 under License Number, open the result and expand Owner Information: the licensee is listed as Primary Owner.
- Who runs it — Checked October 2026 primroseschools.com
- Who runs it — Checked October 2026 roarkcapital.com
The private-equity firm Roark Capital lists Primrose Schools among its current investments and describes it as a franchisor of pre-K schools. roarkcapital.com
Large means the biggest quarter of Charlotte-area’s 591 licensed centers by state-licensed capacity: 163 to 528 children. Small is 11 to 50; medium is 51 to 162.