Charlotte · Licensed family home
Phelps Love And Care
- Mid-size family home, licensed for up to 8 children.
- Shortlist has found no website for it yet.
What the state has found
The state cited rules at 3 of its 6 licensing inspections since October 2023.
Of the 35 Charlotte-area family homes with 6 licensing inspections, 26% had rules cited at 3 of them, as this home did. 3% had rules cited at all 6, 6% at none.
Licensing inspections
Mar 6, 20265 citations
“Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. The arrival time was not documented for one (1) child today.”
Violation corrected during visit
“Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance). One (1) family member's CBC letter expired 8/3/25. The family member was reported as being present weekly during operating hours.”
Violation confirmed corrected by letter received from provider on 3/16/2026
“Indoor and outdoor area was not checked daily for debris, vandalism, broken equipment, and animal waste. Animal waste was observed throughout the outdoor play area.”
Violation confirmed corrected by letter received from provider on 3/16/2026
“All indoor and outdoor areas used by the children were not kept clean, orderly, and free of items which are potentially hazardous to children including removal of items a child can swallow; the removal of loose nails or screws and splinters on inside; and use of outdoor equipment that is too hot to touch. Nails were observed loose on the ramp to the shed in the play area posing a hazard to children.”
Violation confirmed corrected by letter received from provider on 3/16/2026
1 more from this inspection
“Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division. Outdoor checks were not completed for the months of November 2025 - February 2026.”
Violation confirmed corrected by letter received from provider on 3/16/2026
Nov 14, 20251 citation
“Sleeping infants, ages 12 months and younger were not visually checked every 15 minutes. Safe sleep checks were not documented for an infant who was present 11/13/25.”
Violation corrected during visit
Mar 11, 20251 citation
“For off-premise activities occurring on regular basis, the standing permission for 12 months had expired. Three (3) off-premise permissions were not renewed annually. The permissions expired 12/31/24.”
Violation confirmed corrected by letter received from provider on 3/18/2025
Read every record and the state’s reports
State record — North Carolina DCDEE
- Last visit
- March 6, 2026
- On file
- 6 visits since October 2023 — 3 cited nothing, 3 of those unannounced
- Fixed?
- All 7 record a correction, in the licensor’s own words.
- Most serious
- North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Mar 2026 Unannounced visit 5 findings
Unannounced visit · March 6, 2026
Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. The arrival time was not documented for one (1) child today.
Violation corrected during visit
Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance). One (1) family member's CBC letter expired 8/3/25. The family member was reported as being present weekly during operating hours.
Violation confirmed corrected by letter received from provider on 3/16/2026
Indoor and outdoor area was not checked daily for debris, vandalism, broken equipment, and animal waste. Animal waste was observed throughout the outdoor play area.
Violation confirmed corrected by letter received from provider on 3/16/2026
All indoor and outdoor areas used by the children were not kept clean, orderly, and free of items which are potentially hazardous to children including removal of items a child can swallow; the removal of loose nails or screws and splinters on inside; and use of outdoor equipment that is too hot to touch. Nails were observed loose on the ramp to the shed in the play area posing a hazard to children.
Violation confirmed corrected by letter received from provider on 3/16/2026
Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division. Outdoor checks were not completed for the months of November 2025 - February 2026.
Violation confirmed corrected by letter received from provider on 3/16/2026
DCDEE facility lookup On that page, enter license number 60001837 in the License Number box, choose Search and open the result; the record is listed under Visits.
Nov 2025 Unannounced visit 1 finding
Unannounced visit · November 14, 2025
Sleeping infants, ages 12 months and younger were not visually checked every 15 minutes. Safe sleep checks were not documented for an infant who was present 11/13/25.
Violation corrected during visit
DCDEE facility lookup On that page, enter license number 60001837 in the License Number box, choose Search and open the result; the record is listed under Visits.
Mar 2025 Unannounced visit 1 finding
Unannounced visit · March 11, 2025
For off-premise activities occurring on regular basis, the standing permission for 12 months had expired. Three (3) off-premise permissions were not renewed annually. The permissions expired 12/31/24.
Violation confirmed corrected by letter received from provider on 3/18/2025
DCDEE facility lookup On that page, enter license number 60001837 in the License Number box, choose Search and open the result; the record is listed under Visits.
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
Openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies aren’t on this page.
Details
- Address
- 2442 Celosia Dr
- License
- 60001837, active
- Quality program
- Four Star License
Run Phelps Love And Care? Correct or add anything here, free.
Add what is missingSources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
State record
From North Carolina DCDEE’s published reports, last checked October 10, 2026.
Details
- Phone, Address, License, Quality program ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 60001837 under License Number, and open the result.
Mid-size means licensed for 8 children, the size at least half of Charlotte-area’s 137 licensed family homes hold. Small is 5 to 7; larger is 9 to 10.