Charlotte · Licensed center

Mallard Creek Learning Center

What the state has found

The state cited rules at 5 of its 11 licensing inspections since September 2023.

Of the 256 Charlotte-area centers with 10 or more licensing inspections, more than 99% had rules cited at some but not all of them, as this center did. Fewer than 1% had rules cited at all of them.

Licensing inspections

Jun 8, 2026No rules cited
Feb 23, 2026No rules cited
Feb 16, 20262 citations
  • “A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. Permission to transport forms expired for children (M.A.) expired December 31, 2025.”

    Violation confirmed corrected by letter received from provider on 3/2/2026

  • “Electrical cords were accessible to infants and toddlers. A cord to a radio was accessible to toddler children in space 2; the radio could have toppled over off a shelf and caused an injury to a child.”

    Violation corrected during visit

Oct 30, 20251 citation
  • “Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. A child's Permission to Administer Ointments/Creams expired 10/14/2025.”

    Violation confirmed corrected by letter received from provider on 11/10/2025

Aug 13, 2025No rules cited
Jul 10, 2025No rules cited
Jun 16, 20251 citation
  • “Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Medication for A.G. expired June 2024.”

    Violation corrected during visit

Feb 21, 20253 citations
  • “Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. The enrollment date was incomplete for (Y.A.) on the child's discipline policy.”

    Violation corrected during visit

  • “Parent's medication authorization did not include required information. Parent authorization to administer over the counter topical ointments, did not contain the length of time the authorization is valid for child (M.J.).”

    Violation confirmed corrected by letter received from provider on 2/26/2025

  • “A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. Off premise expired for (M.A.) on December 31, 2024.”

    Violation confirmed corrected by letter received from provider on 2/26/2025

Oct 16, 2024No rules cited
Feb 28, 20249 citations
  • “All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Two (2) bottles of antifreeze were on the Chevrolet bus.”

    Violation corrected during visit

  • “The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. The center's safe sleep policy was not posted.”

    Violation corrected during visit

  • “All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A new staff member (B.M.) did not complete First Aid within ninety (90) days.”

    Violation confirmed corrected by letter received from provider on 2/29/2024

  • “Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. A child (M.W.) did not have emergency and identifying information available in the vehicles (Toyota van & Chevrolet van).”

    Violation corrected during visit

5 more from this inspection
  • “The depth of the loose surfacing was not based on critical height of the equipment. Mulch is needed in the outdoor play area.”

    Violation confirmed corrected by letter received from provider on 2/28/2024

  • “All equipment and furnishings were not in good repair. A broken riding toy and a broken kitchen set were observed in the outdoor play area.”

    Violation corrected during visit

  • “All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A new staff member (B.M.) did not complete CPR within ninety (90) days.”

    Violation confirmed corrected by letter received from provider on 2/29/2024

  • “Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Staff (J.M.) did not complete the required number of hours according to their education and experience.”

    Violation confirmed corrected by letter received from provider on 2/29/2024

  • “Each adult and child was not restrained by appropriate individual belt/device. A booster seat in the vehicle (Toyota van) expired 2015.”

    Violation corrected during visit

Sep 14, 2023No rules cited
Read every record and the state’s reports

State record — North Carolina DCDEE

Last visit
June 8, 2026
On file
11 visits since September 2023 — 6 cited nothing, 5 of those unannounced
Fixed?
All 16 record a correction, in the licensor’s own words.
Most serious
North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.

North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.

Jun 2026 Announced visit nothing cited
Feb 2026 Unannounced visit nothing cited
Feb 2026 Unannounced visit 2 findings

Unannounced visit · February 16, 2026

A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. Permission to transport forms expired for children (M.A.) expired December 31, 2025.

Violation confirmed corrected by letter received from provider on 3/2/2026

Electrical cords were accessible to infants and toddlers. A cord to a radio was accessible to toddler children in space 2; the radio could have toppled over off a shelf and caused an injury to a child.

Violation corrected during visit

DCDEE facility lookup On that page, enter license number 60002874 in the License Number box, choose Search and open the result; the record is listed under Visits.

Oct 2025 Unannounced visit 1 finding

Unannounced visit · October 30, 2025

Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. A child's Permission to Administer Ointments/Creams expired 10/14/2025.

Violation confirmed corrected by letter received from provider on 11/10/2025

DCDEE facility lookup On that page, enter license number 60002874 in the License Number box, choose Search and open the result; the record is listed under Visits.

Aug 2025 Unannounced visit nothing cited
Jul 2025 Unannounced visit nothing cited
Jun 2025 Unannounced visit 1 finding

Unannounced visit · June 16, 2025

Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Medication for A.G. expired June 2024.

Violation corrected during visit

DCDEE facility lookup On that page, enter license number 60002874 in the License Number box, choose Search and open the result; the record is listed under Visits.

Feb 2025 Unannounced visit 3 findings

Unannounced visit · February 21, 2025

Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. The enrollment date was incomplete for (Y.A.) on the child's discipline policy.

Violation corrected during visit

Parent's medication authorization did not include required information. Parent authorization to administer over the counter topical ointments, did not contain the length of time the authorization is valid for child (M.J.).

Violation confirmed corrected by letter received from provider on 2/26/2025

A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. Off premise expired for (M.A.) on December 31, 2024.

Violation confirmed corrected by letter received from provider on 2/26/2025

DCDEE facility lookup On that page, enter license number 60002874 in the License Number box, choose Search and open the result; the record is listed under Visits.

Oct 2024 Unannounced visit nothing cited
Feb 2024 Unannounced visit 9 findings

Unannounced visit · February 28, 2024

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Two (2) bottles of antifreeze were on the Chevrolet bus.

Violation corrected during visit

The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. The center's safe sleep policy was not posted.

Violation corrected during visit

All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A new staff member (B.M.) did not complete First Aid within ninety (90) days.

Violation confirmed corrected by letter received from provider on 2/29/2024

Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. A child (M.W.) did not have emergency and identifying information available in the vehicles (Toyota van & Chevrolet van).

Violation corrected during visit

The depth of the loose surfacing was not based on critical height of the equipment. Mulch is needed in the outdoor play area.

Violation confirmed corrected by letter received from provider on 2/28/2024

All equipment and furnishings were not in good repair. A broken riding toy and a broken kitchen set were observed in the outdoor play area.

Violation corrected during visit

All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A new staff member (B.M.) did not complete CPR within ninety (90) days.

Violation confirmed corrected by letter received from provider on 2/29/2024

Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Staff (J.M.) did not complete the required number of hours according to their education and experience.

Violation confirmed corrected by letter received from provider on 2/29/2024

Each adult and child was not restrained by appropriate individual belt/device. A booster seat in the vehicle (Toyota van) expired 2015.

Violation corrected during visit

DCDEE facility lookup On that page, enter license number 60002874 in the License Number box, choose Search and open the result; the record is listed under Visits.

Sep 2023 Unannounced visit nothing cited DCDEE facility lookup

Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.

Openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies aren’t on this page.

Details

(704) 948-2046

Address
8765 Browne Road
License
60002874, active
Quality program
Five Star License

Run Mallard Creek Learning Center? Correct or add anything here, free.

Add what is missing
Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

All checked July 2026.

State record

From North Carolina DCDEE’s published reports, last checked October 10, 2026.

Details

  • Phone, Address, License, Quality program ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 60002874 under License Number, and open the result.

Large means the biggest quarter of Charlotte-area’s 591 licensed centers by state-licensed capacity: 163 to 528 children. Small is 11 to 50; medium is 51 to 162.