Charlotte · Licensed family home

Major Cares Learning Center

Mid-size family home, licensed for up to 8 children.
Run by a for-profit business, which holds the license.

What the state has found

The state cited rules at 5 of its 6 licensing inspections since March 2024.

Of the 34 Charlotte-area family homes with 6 licensing inspections, 18% had rules cited at 5 of them, as this home did. 3% had rules cited at all 6, 3% at none.

Licensing inspections

Mar 5, 20262 citations

“Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. I observed some children without departure times on daily attendance.”
Violation confirmed corrected by letter received from provider on 3/24/2026
“The operator did not review the FCCH EPR Plan with additional caregivers on an annual basis. Additional caregiver (MJ) did not have documentation of reviewing the EPR plan annually.”
Violation confirmed corrected by letter received from provider on 3/24/2026

Nov 20, 2025No rules cited

Mar 12, 20256 citations

“Appliances with heating elements, such as bottle warmers, crock pots, curling irons, and electrical cords were accessible to children. I observed a heated blanket on the couch in the office of the operator, it was not plugged in but the cords were accessible to children.”
Violation confirmed corrected by letter received from provider on 4/28/2025
“Children were not cared for in space designated as the caregiving area on the floor plan provided by the operator. Upon arrival, I noticed that children were asleep in the Operators office, this space in not approved to provide care for children.”
Violation confirmed corrected by letter received from provider on 4/28/2025
“Indoor and outdoor area was not checked daily for debris, vandalism, broken equipment, and animal waste. On the outdoor learning environment, I observed a broken blue children's chair on the children's play space.”
Violation confirmed corrected by letter received from provider on 4/28/2025
“An individual sleeping space for resting such as a bed, crib, play pen, cot, mat, or sleeping bag with individual linens was not provided for each pre-school age child who was in care for four hours or more, or for all children if overnight care is provided. Upon arrival, I observed four children asleep in the operators office. There were two children asleep on the floor with no individual mat/cot and two children asleep on the couch.”
Violation confirmed corrected by letter received from provider on 4/28/2025

2 more from this inspection

“Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. I observed the cabinet underneath the bathroom sink not lock, this is where hazardous products/ creams are stored/accessible to children.”
Violation confirmed corrected by letter received from provider on 4/28/2025
“Electrical outlets not in use were not covered. I observed electrical outlets in the operator office (where children were asleep) and in the kitchen, that were accessible to children, they were not in use and no safety covers.”
Violation confirmed corrected by letter received from provider on 4/28/2025

Nov 7, 20241 citation

“Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. I observed hand sanitizer on the counter, accessible/in reach of children.”
Violation corrected during visit

Jun 25, 20241 citation

“The daily schedule, activity plan, infant feeding plan, allergy posting, SIDS Sleep Chart/visual check were not maintained on file for a minimum of 30 days from the revision or replacement date. The provider did not have documentation of sleep checks for the infant enrolled for the last thirty (30) days.”
Violation confirmed corrected by letter received from provider on 7/31/2024

Mar 14, 20245 citations

“Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. I observed diaper cream in a drawer under the diaper changing table, accessible to children.”
Violation corrected during visit
“Records were not made available for review. One children's file was not available for review.”
Violation confirmed corrected by letter received from provider on 4/4/2024
“Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. One children currently enrolled did not have documentation of departure times for the week of 3/4/24.”
Violation confirmed corrected by letter received from provider on 4/4/2024
“Individuals who provide care for 5 hours or more a week, during planned absences of the operator, had not completed a health questionnaire. MJ, caregiver's health questionnaire expired on 6/1/23.”
Violation confirmed corrected by letter received from provider on 4/4/2024

1 more from this inspection

“Items that are prohibited to be an infants sleep space, eg. pillows, wedges, blankets, toys, bumper pads, quilts, loose bedding, towels, and wash cloths were present in the crib with a sleeping infant. I observed an infant asleep in a bassinet with a blanket.”
Violation corrected during visit

Read every record and the state’s reports

State record — North Carolina DCDEE

Last visit: March 5, 2026
On file: 6 visits since March 2024 — 1 cited nothing, 1 of those unannounced
Fixed?: All 15 record a correction, in the licensor’s own words.
Most serious: North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.

North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.

Mar 2026 Unannounced visit 2 findings

Unannounced visit · March 5, 2026

Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. I observed some children without departure times on daily attendance.

Violation confirmed corrected by letter received from provider on 3/24/2026

The operator did not review the FCCH EPR Plan with additional caregivers on an annual basis. Additional caregiver (MJ) did not have documentation of reviewing the EPR plan annually.

Violation confirmed corrected by letter received from provider on 3/24/2026

DCDEE facility lookup On that page, enter license number 60004109 in the License Number box, choose Search and open the result; the record is listed under Visits.

Nov 2025 Unannounced visit nothing cited

Mar 2025 Unannounced visit 6 findings

Unannounced visit · March 12, 2025

Appliances with heating elements, such as bottle warmers, crock pots, curling irons, and electrical cords were accessible to children. I observed a heated blanket on the couch in the office of the operator, it was not plugged in but the cords were accessible to children.