Charlotte · Licensed family home

Majestic Hearts Childcare LLC

What the state has found

The state cited rules at 2 of its 8 licensing inspections since January 2024.

Of the 28 Charlotte-area family homes with 8 licensing inspections, 14% had rules cited at 2 of them, as this home did. 4% had none cited.

Licensing inspections

Jul 15, 2026No rules cited
Jan 5, 20261 citation
  • “Operator and/or staff member did not have permission from the parent to walk children off-premises for play or outings. A permission to play outside/off premise form expired for child (Mar.M) on August 26, 2025; forms were not completed for (H.M.) and (M. M), (M. M)”

    Violation confirmed corrected by letter received from provider on 1/14/2026

Aug 4, 20254 citations
  • “Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance). The owner/operator D. Quarles qualification letter expired on July 13, 2025.”

    Violation confirmed corrected by letter received from provider on 8/13/2025

  • “Products that are labeled “keep out of reach of children” with an additional warning(s) on the label, were not kept in locked storage while children were in care. A bottle of Vanilla Blount Spray was accessible to children during the visit; label had a "keep out of reach of children" label.”

    Violation corrected during visit

  • “A valid qualification letter was not on file and available for review at the facility. A letter was not on file for D.Q.; expired July 13, 2025.”

    Violation confirmed corrected by letter received from provider on 8/13/2025

  • “A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The roster in ABCMS is incomplete.”

    Violation confirmed corrected by letter received from provider on 8/13/2025

Jun 5, 2025No rules cited
Jan 13, 2025No rules cited
Jun 27, 2024No rules cited
Mar 19, 2024No rules cited
Jan 22, 2024No rules cited
Read every record and the state’s reports

State record — North Carolina DCDEE

Last visit
July 15, 2026
On file
8 visits since January 2024 — 6 cited nothing, 5 of those unannounced
Fixed?
All 5 record a correction, in the licensor’s own words.
Most serious
North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.

North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.

Jul 2026 Unannounced visit nothing cited
Jan 2026 Unannounced visit 1 finding

Unannounced visit · January 5, 2026

Operator and/or staff member did not have permission from the parent to walk children off-premises for play or outings. A permission to play outside/off premise form expired for child (Mar.M) on August 26, 2025; forms were not completed for (H.M.) and (M. M), (M. M)

Violation confirmed corrected by letter received from provider on 1/14/2026

DCDEE facility lookup On that page, enter license number 60004320 in the License Number box, choose Search and open the result; the record is listed under Visits.

Aug 2025 Unannounced visit 4 findings

Unannounced visit · August 4, 2025

Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance). The owner/operator D. Quarles qualification letter expired on July 13, 2025.

Violation confirmed corrected by letter received from provider on 8/13/2025

Products that are labeled “keep out of reach of children” with an additional warning(s) on the label, were not kept in locked storage while children were in care. A bottle of Vanilla Blount Spray was accessible to children during the visit; label had a "keep out of reach of children" label.

Violation corrected during visit

A valid qualification letter was not on file and available for review at the facility. A letter was not on file for D.Q.; expired July 13, 2025.

Violation confirmed corrected by letter received from provider on 8/13/2025

A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The roster in ABCMS is incomplete.

Violation confirmed corrected by letter received from provider on 8/13/2025

DCDEE facility lookup On that page, enter license number 60004320 in the License Number box, choose Search and open the result; the record is listed under Visits.

Jun 2025 Unannounced visit nothing cited
Jan 2025 Unannounced visit nothing cited
Jun 2024 Unannounced visit nothing cited
Mar 2024 Unannounced visit nothing cited
Jan 2024 Announced visit nothing cited

Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.

Openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies aren’t on this page.

Details

(704) 390-1562

Address
1525 Prairie Valley Dr
License
60004320, active
Quality program
Five Star License

Run Majestic Hearts Childcare LLC? Correct or add anything here, free.

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Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

State record

From North Carolina DCDEE’s published reports, last checked October 10, 2026.

Details

  • Phone, Address, License, Quality program — Checked July 2026 ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 60004320 under License Number, and open the result.
  • Who runs it — Checked September 2026 ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 60004320 under License Number, open the result and expand Owner Information: the licensee is listed as Primary Owner.

Mid-size means licensed for 8 children, the size at least half of Charlotte-area’s 137 licensed family homes hold. Small is 5 to 7; larger is 9 to 10.