Dallas · Licensed center

Learn & Play Preschool, LLC

What the state has found

The state cited rules at 4 of its 10 licensing inspections since October 2023.

Of the 256 Charlotte-area centers with 10 or more licensing inspections, more than 99% had rules cited at some but not all of them, as this center did. Fewer than 1% had rules cited at all of them.

Licensing inspections

Sep 29, 2026No rules cited
Jul 27, 2026No rules cited
Feb 25, 2026No rules cited
Feb 19, 2026No rules cited
Aug 19, 20252 citations
  • “Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #2, one (1) tube of Care All Vitamin A&D diaper cream had an expiration date listed July 2025. In space #B2S1, one (1) tube of Blistex chapstick had an expiration date listed April 2022.”

    Violation corrected during visit

  • “Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) staff member employed on March 17, 2025, and one (1) staff member employed on March 25, 2025, did not have a medical exam on file that is signed by a health care professional that indicates that the person is emotionally and physically fit to care for children.”

    Violation confirmed corrected by letter received from provider on 9/2/2025

Feb 10, 2025No rules cited
Aug 28, 20241 citation
  • “Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In space #2, the medication authorization for one (1) bottle of prescription Prednisolone medication was valid February 6, 2024 to August 6, 2024. In space #3, the medication authorization for one (1) tube of Gentle Steps Diaper Rash Cream was valid August 23, 2023 to August 23, 2024.”

    Violation confirmed corrected by letter received from provider on 8/30/2024

Jan 30, 2024No rules cited
Dec 13, 20235 citations
  • “Center did not maintain a record of daily attendance. The daily attendance was not maintained on December 11, 2023, and December 12, 2023 for nine children enrolled in space #1, in building #2.”

    Violation confirmed corrected by letter received from provider on 12/22/2023

  • “Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Corn dogs, green beans, applesauce, and milk were documented on the lunch menu posted for December 13, 2023. Children were served ham and cheese, tortillas, broccoli, applesauce, and milk.”

    Violation corrected during visit

  • “Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #3, one electrical outlet was not covered with a safety plug between the block center and dramatic center and accessible to eight children, two and three years of age. In space #4, one electrical outlet was not covered with a safety plug the in block center and accessible to ten children, three and four years of age. In space #2, in building #2, one electrical outlet was not covered with a safety plug on the Christmas Tree lights in the dramatic play center and accessible to fifteen children, four and five years of age.”

    Violation corrected during visit

  • “Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In space #4, the medical authorization for one tube of Boudreaux’s Butt Paste did not have the date the parent signed the authorization.”

    Violation confirmed corrected by letter received from provider on 12/22/2023

1 more from this inspection
  • “Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. The electronic system used to maintain the arrival and departure times for children enrolled was not maintained. On November 13, 2023, the departure time for two children was not maintained. On November 14, 2023, the departure time for four children was not maintained. On November 17, 2023, the departure time for three children was not maintained. On November 20, 2023, the departure time for six children was not maintained. On November 22, 2023, the departure time for seven children was not maintained. On November 27, 2023, the departure time for three children was not maintained. On November 28, 2023, the departure time for four children was not maintained. On November 29, 2023, the departure time for two children was not maintained. On November 30, 2023, the departure time for two children was not maintained. On December 1, 2023, the departure time for six children was not maintained. On December 4, 2023, the departure time for five children was not maintained. On December 5, 2023, the departure time for one child was not maintained. On December 6, 2023, the departure time for two children was not maintained. On December 7, 2023, the departure time for one child was not maintained. On December 8, 2023, the departure time for four children was not maintained. On December 11, 2023, the departure time for one child was not maintained. On December 12, 2023, the departure time for three children was not maintained.”

    Violation confirmed corrected by letter received from provider on 12/22/2023

Oct 26, 20236 citations
  • “Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #2, two (2) B.K. cups with condensation on the outside of the cup were observed on top of the shelf above the book center.”

    Violation confirmed corrected by letter received from provider on 11/7/2023

  • “Breast milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space #1, three prepared bottles of formula were labeled with the child's name but the date was not visible.”

    Violation confirmed corrected by letter received from provider on 11/7/2023

  • “Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The exterior fencing around playground #1 and playground #2 had gaps at the bottom of the fencing ranging between 4 inches and 8 inches. The wooden ramp outside of the exit door of space #3, had a missing slat that created an 8 inch gap between the slats. The missing slat allowed for a drop that was 20 inches to the ground.”

    Violation confirmed corrected by letter received from provider on 11/7/2023

  • “All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #2 in building #2, two (2) aerosol cans of Food Lion Snack Cheese were stored on a table outside of the bathroom. In the kitchen, one (1) aerosol can of cooking spray was stored in an unlocked cabinet to the right of the stove.”

    Violation corrected during visit

2 more from this inspection
  • “Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #3, one Ziploc bag with baby wipes and two plastic packages of diapers were stored under the unlocked diaper changing table and were accessible to eight children, two years of age.”

    Violation corrected during visit

  • “A violation was found for which there is no item number. Per sanitation requirement .2831 ANIMAL AND VERMIN CONTROL, (b) Pests shall be excluded from the child care center. Traps set for pests shall only be placed in areas that are inaccessible to children. On playground #1, five active fire ant mounds were observed. Two (2) active fire ant mounds were observed on playground #2.”

    Violation confirmed corrected by letter received from provider on 11/7/2023

Read every record and the state’s reports

State record — North Carolina DCDEE

Last visit
September 29, 2026
On file
10 visits since October 2023 — 6 cited nothing, 4 of those unannounced
Fixed?
All 14 record a correction, in the licensor’s own words.
Most serious
North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.

North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.

Sep 2026 Announced visit nothing cited
Jul 2026 Unannounced visit nothing cited
Feb 2026 Announced visit nothing cited
Feb 2026 Unannounced visit nothing cited
Aug 2025 Unannounced visit 2 findings

Unannounced visit · August 19, 2025

Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #2, one (1) tube of Care All Vitamin A&D diaper cream had an expiration date listed July 2025. In space #B2S1, one (1) tube of Blistex chapstick had an expiration date listed April 2022.

Violation corrected during visit

Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) staff member employed on March 17, 2025, and one (1) staff member employed on March 25, 2025, did not have a medical exam on file that is signed by a health care professional that indicates that the person is emotionally and physically fit to care for children.

Violation confirmed corrected by letter received from provider on 9/2/2025

DCDEE facility lookup On that page, enter license number 36000633 in the License Number box, choose Search and open the result; the record is listed under Visits.

Feb 2025 Unannounced visit nothing cited
Aug 2024 Unannounced visit 1 finding

Unannounced visit · August 28, 2024

Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In space #2, the medication authorization for one (1) bottle of prescription Prednisolone medication was valid February 6, 2024 to August 6, 2024. In space #3, the medication authorization for one (1) tube of Gentle Steps Diaper Rash Cream was valid August 23, 2023 to August 23, 2024.

Violation confirmed corrected by letter received from provider on 8/30/2024

DCDEE facility lookup On that page, enter license number 36000633 in the License Number box, choose Search and open the result; the record is listed under Visits.

Jan 2024 Unannounced visit nothing cited
Dec 2023 Unannounced visit 5 findings

Unannounced visit · December 13, 2023

Center did not maintain a record of daily attendance. The daily attendance was not maintained on December 11, 2023, and December 12, 2023 for nine children enrolled in space #1, in building #2.

Violation confirmed corrected by letter received from provider on 12/22/2023

Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Corn dogs, green beans, applesauce, and milk were documented on the lunch menu posted for December 13, 2023. Children were served ham and cheese, tortillas, broccoli, applesauce, and milk.

Violation corrected during visit

Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #3, one electrical outlet was not covered with a safety plug between the block center and dramatic center and accessible to eight children, two and three years of age. In space #4, one electrical outlet was not covered with a safety plug the in block center and accessible to ten children, three and four years of age. In space #2, in building #2, one electrical outlet was not covered with a safety plug on the Christmas Tree lights in the dramatic play center and accessible to fifteen children, four and five years of age.

Violation corrected during visit

Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In space #4, the medical authorization for one tube of Boudreaux’s Butt Paste did not have the date the parent signed the authorization.

Violation confirmed corrected by letter received from provider on 12/22/2023

Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. The electronic system used to maintain the arrival and departure times for children enrolled was not maintained. On November 13, 2023, the departure time for two children was not maintained. On November 14, 2023, the departure time for four children was not maintained. On November 17, 2023, the departure time for three children was not maintained. On November 20, 2023, the departure time for six children was not maintained. On November 22, 2023, the departure time for seven children was not maintained. On November 27, 2023, the departure time for three children was not maintained. On November 28, 2023, the departure time for four children was not maintained. On November 29, 2023, the departure time for two children was not maintained. On November 30, 2023, the departure time for two children was not maintained. On December 1, 2023, the departure time for six children was not maintained. On December 4, 2023, the departure time for five children was not maintained. On December 5, 2023, the departure time for one child was not maintained. On December 6, 2023, the departure time for two children was not maintained. On December 7, 2023, the departure time for one child was not maintained. On December 8, 2023, the departure time for four children was not maintained. On December 11, 2023, the departure time for one child was not maintained. On December 12, 2023, the departure time for three children was not maintained.

Violation confirmed corrected by letter received from provider on 12/22/2023

DCDEE facility lookup On that page, enter license number 36000633 in the License Number box, choose Search and open the result; the record is listed under Visits.

Oct 2023 Unannounced visit 6 findings

Unannounced visit · October 26, 2023

Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #2, two (2) B.K. cups with condensation on the outside of the cup were observed on top of the shelf above the book center.

Violation confirmed corrected by letter received from provider on 11/7/2023

Breast milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space #1, three prepared bottles of formula were labeled with the child's name but the date was not visible.

Violation confirmed corrected by letter received from provider on 11/7/2023

Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The exterior fencing around playground #1 and playground #2 had gaps at the bottom of the fencing ranging between 4 inches and 8 inches. The wooden ramp outside of the exit door of space #3, had a missing slat that created an 8 inch gap between the slats. The missing slat allowed for a drop that was 20 inches to the ground.

Violation confirmed corrected by letter received from provider on 11/7/2023

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #2 in building #2, two (2) aerosol cans of Food Lion Snack Cheese were stored on a table outside of the bathroom. In the kitchen, one (1) aerosol can of cooking spray was stored in an unlocked cabinet to the right of the stove.

Violation corrected during visit

Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #3, one Ziploc bag with baby wipes and two plastic packages of diapers were stored under the unlocked diaper changing table and were accessible to eight children, two years of age.

Violation corrected during visit

A violation was found for which there is no item number. Per sanitation requirement .2831 ANIMAL AND VERMIN CONTROL, (b) Pests shall be excluded from the child care center. Traps set for pests shall only be placed in areas that are inaccessible to children. On playground #1, five active fire ant mounds were observed. Two (2) active fire ant mounds were observed on playground #2.

Violation confirmed corrected by letter received from provider on 11/7/2023

DCDEE facility lookup On that page, enter license number 36000633 in the License Number box, choose Search and open the result; the record is listed under Visits.

Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.

Openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies aren’t on this page.

Details

(704) 215-7003

Website
learnandplaydallas.com
Address
3532 Dallas High Shoals Hwy
License
36000633, active
Quality program
Five Star License

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Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

State record

From North Carolina DCDEE’s published reports, last checked October 10, 2026.

Details

  • Phone, Address, License, Quality program — Checked July 2026 ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 36000633 under License Number, and open the result.
  • Website — Checked July 2026 learnandplaydallas.com
  • Who runs it — Checked September 2026 ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 36000633 under License Number, open the result and expand Owner Information: the licensee is listed as Primary Owner.

Medium means the middle half of Charlotte-area’s 591 licensed centers by state-licensed capacity: 51 to 162 children. Small is 11 to 50; large is 163 to 528.