Kindercare Learning Centers LLC

The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. On the outdoor play area serving two year old children, standing water was in the outdoor playhouse and weeds were growing along the fence line.

Violation pending provider response

Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 2, baggies were accessible to children in the outdoor backpack hanging lower than five (5) feet. In Space 8/9, small pom poms were accessible to children on a counter lower than five (5) feet.

Violation pending provider response

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 3, a unlabeled lip balm was stored in a child's backpack accessible to children.

Violation pending provider response

The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. In Space 1, the safe sleep policy was not customized to document the center's policies.

Violation pending provider response

Emergency information record did not include chronic illness and any medication taken for the illness. In Space Space 3, a child requiring Cetrizine as an emergency medication did not have the medication on site.

Violation pending provider response

The EPR Plan did not include the location of the Ready to Go File and or the required information. The ready to go file did not include emergency information for all currently enrolled children and updated emergency information for all current staff.

Violation pending provider response

Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In Space 4, a child requiring albuterol had a permission to administer form on file not customized according to rule and a Medical Action Plan on file dated 5/7/2025. In Space 7, a child requiring emergency medication had a permission to administer medication slip on file expired 5/2026 and a FARE plan on file dated 8/9/2025.

Violation pending provider response

Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In Space 7, a child requiring Benadryl had a permission to administer form on file which expired 4/14/2026.

Violation confirmed corrected by letter received from provider on 4/20/2026

Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In Space 7, a child requiring emergency medication had a FARE plan on file dated March 3, 2025 which expired March 3, 2026.

Violation confirmed corrected by letter received from provider on 4/21/2026

An incident report was not completed and mailed to a Division representative within seven days after the incident when medical treatment was required. An Incident Report dated January 12, 2026,stating a child sustained an injury resulting in medical treatment was emailed to the NCDCDEE child care consultant on January 20, 2026 at 10:02 pm.

Violation confirmed corrected by follow-up visit made by consultant on 2/5/2026

Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. In Space 8/9, on January 12, 2026, at 11:10 am, January 12, a two-year-old child was physically redirected to an activity by the hands while resisting direction from the teacher resulting in a dislocated elbow.

Violation confirmed corrected by follow-up visit made by consultant on 2/5/2026

Equipment and furnishings were not sturdy, stable and free of hazards. Tricycles on the preschool and two year old playgrounds were observed with rust and peeling paint.

Violation confirmed corrected by letter received from provider on 11/26/2025

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 2, white out, staples, and paper clips were accessible to children on a counter in the classroom entryway.

Violation confirmed corrected by letter received from provider on 12/4/2025

Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Four (4) veteran staff did not have the required number of on-going training hours required documented.

Violation confirmed corrected by letter received from provider on 12/1/2025

Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One (1) staff hired 10/3/2018 did not complete required five year training within five years. One (1) staff member hired 12/21/2021 completed health and safety training 9/26/2020.

Violation confirmed corrected by letter received from provider on 12/1/2025

The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. The outdoor play area serving two year old children had standing water in a sensory table and piled up leaves and pine needles next to the side and rear fence line.

Violation confirmed corrected by letter received from provider on 11/17/2025

Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit. The HVAC units located on the rear playground did not have locks on the gates and were accessible to children.

Violation confirmed corrected by letter received from provider on 12/18/2025

Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In Space 4, one (1) child requiring emergency medication did not have a FARE plan signed by a physician. In Space 4, one (1) child had a FARE plan expired 7/12/2024 and one (1) child had a FARE plan expired 7/23/2025.

Violation confirmed corrected by letter received from provider on 11/26/2025

Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 1,clothes stored in plastic bags, grocery store bags in a outdoor backpack accessible to children and bells in a sensory bottle not sealed were stored less than five (5) feet accessible to children. In Space 2,clothes stored in plastic bags in cubbies and paint cups stored in plastic bags stored on a counter were accessible to children. In Space 8/9, clothes stored in baggies in cubbies lower than five (5) feet were stored accessible to children.

Violation confirmed corrected by letter received from provider on 11/17/2025

Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Two (2) staff members had 5 (five ) hours and one (1) staff member had 3 (three) hours of training documented within the first two weeks of employment.

Violation confirmed corrected by letter received from provider on 12/1/2025

A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The center does not have a current ABCMS roster on file.

Violation confirmed corrected by letter received from provider on 12/1/2025

Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last shelter in place conducted 10/13/2025 was not within three months of the shelter in place conducted 7/6/2025.

Violation confirmed corrected by letter received from provider on 11/17/2025

The depth of the loose surfacing was not based on critical height of the equipment. The mulch under the climber and red slide located on the outdoor play area serving three and four year old children measured less than two (2) inches under the fall zone. The mulch under the yellow slide on the outdoor play area serving infants and toddlers was compacted and measured less than one (1) inch at a fall zone

Violation confirmed corrected by letter received from provider on 12/22/2025

Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In Space 2, one (1) child had a permission to administer medication form for Benadryl and Auvi-Q expired 11/2/2025.

Violation confirmed corrected by letter received from provider on 11/19/2025

Staff did not complete the health and safety training within one year of employment. One (1) staff member hired 6/25/2024 did not have health and safety training on file.

Violation confirmed corrected by letter received from provider on 12/1/2025

Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. In space #3, there were two screws missing from the door on a child size stove in the dramatic play area causing the door not to close.

Violation confirmed corrected by letter received from provider on 12/26/2024

Each child's bed, cot, or 2" mat was not individually assigned and identified. In space #3, a cot was labeled with two different children's names.

Violation confirmed corrected by letter received from provider on 12/26/2024

All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Throughout the facility, paint was chipping/peeling from walls, windowsills and doors.

Violation confirmed corrected by letter received from provider on 1/28/2025

All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A new staff member completed a training course however, the course is not approved for First Aid training.

Violation confirmed corrected by letter received from provider on 12/26/2024

Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff member did not have verification on file that an annual staff evaluation was completed.

Violation confirmed corrected by letter received from provider on 12/26/2024

The Center did not have a person on staff who completed the EPR in Child Care training within the required timeframe and/or documentation of completion of the training was not on file or in a file designated for emergency preparedness and response plan documents. The Director did not complete EPR training within four months of hire date.

Violation corrected during visit

The depth of the loose surfacing was not based on critical height of the equipment. The mulch under and around two climbing structures measured three inches and one inch in five diffeent places.

Violation confirmed corrected by letter received from provider on 1/2/2025

Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. Today's lunch consisted of carrots, green beans, a corn muffin and milk. A meat/meat alternate was not offered.

Violation confirmed corrected by follow-up visit made by consultant on 10/2/2024

Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. The menu was not updated prior to lunch to reflect what was being served to the children.

Violation confirmed corrected by follow-up visit made by consultant on 10/2/2024

Children were not adequately supervised at all times. On September 9, 2024, A child one year of age was left unsupervised on the playground for approximately one to two minutes.

Violation confirmed corrected by follow-up visit made by consultant on 10/2/2024

Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. The menu was not updated with substitutions for today's lunch prior to the children being served lunch.

Violation corrected during visit

There was no written emergency medical care (EMC) plan. An EMC plan was posted, however, the plan had not been updated to reflect current staff responsible for determining degree of care needed.

Violation corrected during visit

Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. The license plate on one bus used to transport children expired July 2023.

Violation confirmed corrected by letter received from provider on 12/28/2023

Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The facility received an approved fire inspection on November 14, 2023 however the inspection was not submitted to the Division within one week. I received a copy of the inspection today.

Violation corrected during visit

A summary of the NC Child Care Law was not posted in a prominent place in the center. The NC Summary of the Child Care Law was not posted.

Violation corrected during visit

Safe pick-up and delivery procedures were not communicated to parents and/or were not posted where they can be seen by the parents. Safe arrival and departure procedures were not posted.

Violation corrected during visit

Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Two new staff members did not have verification on file that emergency information had been completed. One new staff member completed the form during the visit.

Violation confirmed corrected by letter received from provider on 12/28/2023

Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One new staff member did not have verification on file that six clock hours of training was completed within the first two weeks of employment. One new staff member's hire date was July 31, 2023 however, the required six clock hours of training was not completed until September 8, 2023.

Violation confirmed corrected by letter received from provider on 12/28/2023