Charlotte · Licensed center

Kindercare Learning Centers LLC

What the state has found

The state cited rules at 16 of its 28 licensing inspections since August 2023.

Of the 256 Charlotte-area centers with 10 or more licensing inspections, more than 99% had rules cited at some but not all of them, as this center did. Fewer than 1% had rules cited at all of them.

Licensing inspections

Jul 22, 2026No rules cited
Jul 16, 20267 citations
  • “The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. While monitoring the Outdoor Learning Environment it was observed on the Toddler Playground that an opening more than eight (8) inches wide was present at the bottom of one section of the surrounding chain link fencing and on one of the Preschool playgrounds that the metal spikes used to anchor the black, plastic borders surrounding the climbing structure had begun to protrude from the borders. It was also observed on each of the four (4) playgrounds monitored that the vegetation present was overgrown in multiple areas and various parts of the fencing was being to rust.”

    Violation confirmed corrected by letter received from provider on 8/26/2026

  • “Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. During today’s visit meal-time was observed taking place in various classrooms. It was observed on multiple occasions that handwashing did not occur either before or after handling food by children.”

    Violation confirmed corrected by follow-up visit made by consultant on 7/22/2026

  • “The written feeding plan was not modified as the child's needs changed. In Space #2, the Toddler Classroom, four (4) Feeding Schedules were reviewed and it was observed that one (1) child’s Feeding Schedule had not been updated to reflect the child is not eating solid foods.”

    Violation confirmed corrected by follow-up visit made by consultant on 7/22/2026

  • “Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. During today’s visit meal-time was observed taking place in various classrooms. It was observed on multiple occasions that handwashing did not occur either before or after handling food by staff members.”

    Violation confirmed corrected by follow-up visit made by consultant on 7/22/2026

3 more from this inspection
  • “Medical exam or health assessment record was not on file before or within 30 days after admission. Ten (10) children’s files were monitored. It was observed that three (3) children did not have completed medical assessments on file containing all the required information.”

    Violation confirmed corrected by letter received from provider on 7/23/2026

  • “Application for enrollment did not include all required information. Ten (10) children’s files were monitored. It was observed that two (2) children did not have completed applications on file including all the required information.”

    Violation confirmed corrected by letter received from provider on 7/23/2026

  • “The written feeding plan did not include the type of milk, formula or food and/or the frequency of the feedings. Feeding Schedules were also reviewed In Space #4, the Infant Classroom, and it was observed that four (4) of these were not completed with all the required information.”

    Violation confirmed corrected by letter received from provider on 7/30/2026

May 15, 2026No rules cited
Feb 11, 2026No rules cited
Jan 22, 2026No rules cited
Dec 9, 20255 citations
  • “Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Two (2) new staff members, hired on 11/06/25 and 11/10/25, did not have the required Emergency Information Form on file on or before the first day of work.”

    Violation corrected during visit

  • “Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. It was observed that four (4) new staff members did not have documentation on file of completing at least six clock hours of training in required topic areas within the first two weeks of employment.”

    Violation confirmed corrected by letter received from provider on 12/18/2025

  • “Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. One (1) staff member hired on 11/24/25 did not have a signed and dated statement that they received a job description in their personnel file.”

    Violation corrected during visit

  • “A valid qualification letter was not on file and available to review at the facility. Criminal background checks were monitored for new staff during today’s visit. It was observed that two (2) new staff members hired on 11/10/25 and 11/24/25 did not have copies of valid qualification letters on file and available for review at the facility.”

    Violation corrected during visit

1 more from this inspection
  • “The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. It was observed that three (3) new staff members whom were observed to be providing care for children during today’s visit did not have documentation on file that they had reviewed the facility’s Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy or a signed acknowledgement with all the required information of reviewing this policy prior to providing care for children.”

    Violation confirmed corrected by letter received from provider on 12/10/2025

Nov 12, 2025No rules cited
Oct 30, 20258 citations
  • “Prior to employment a Criminal Background Check was not completed. During today’s visit an ABA therapist assigned to provide one on one services to a child in the three/four-year-old class was observed taking that child out of the classroom into the lobby twice. It was confirmed that ABA therapist did not have a qualifying CBC letter on file at the program.”

    Violation confirmed corrected by follow-up visit made by consultant on 11/12/2025

  • “Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Two (2) staff members, the Infant teacher and the program’s cook, were observed present with eleven (children) children including four (4) infants and older preschool-aged children.”

    Violation confirmed corrected by follow-up visit made by consultant on 11/12/2025

  • “For children under three years of age, developmentally appropriate toys and activities were not provided as outlined in Rule. During today’s visit while monitoring the Two-year-old classroom, seven (7) of the nine (9) children present were observed sitting at one table for approximately fifteen (15) minutes with no activities accessible while waiting for lunch.”

    Violation corrected during visit

  • “For children under two years of age, time and space for sleeping, eating, toileting, diaper changing, and playing was not provided according to child's needs. During today’s visit six (6) children including two (2) infants were observed sitting stationary and strapped into a Bye Bye Buggy for an extended period of time in the School Age class near the classroom’s Creative Art Center, while the two (2) staff members present were observed sitting at tables nearby observing Picture Day activities.”

    Violation corrected during visit

4 more from this inspection
  • “Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. During today’s visit children in the Three/Four year old classroom were observed sitting at the table and on a carpet near this area while waiting for lunch. Upon lunch entering the classroom children began to transition to their seats from the carpet but they were not observed washing hands prior to beginning to eat lunch.”

    Violation confirmed corrected by follow-up visit made by consultant on 11/12/2025

  • “All equipment and furnishings were not in good repair. In Space #1, the Three/Four-year-old Classroom five (5) books with ripped covers and torn pages were observed present on a bookshelf in the Library Center.”

    Violation corrected during visit

  • “Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. During today’s visit a teacher in the three/four-year-old classroom was overheard using a harsh tone and making statements that did not create a nurturing environment during naptime. The teacher could be overheard telling a crying child to ‘lay down there’s nothing wrong with you’ and ‘I’m not going to pat your back if you don’t act right’. The teacher was also overheard telling a child ‘If you don’t stop I’m going to come and take my sticker back’.”

    Violation confirmed corrected by follow-up visit made by consultant on 11/12/2025

  • “A valid qualification letter was not on file and available to review at the facility. During today’s visit an ABA therapist was present providing one on one services to a child. It was confirmed that ABA therapist did not have a qualifying CBC letter on file at the program.”

    Violation confirmed corrected by follow-up visit made by consultant on 11/12/2025

Sep 18, 20252 citations
  • “On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. It was observed that the staff member hired on September 09, 2025 did not have results on file indicating they were free of active TB and/or a TB test or screening that was not older than 12 months.”

    Violation confirmed corrected by letter received from provider on 9/19/2025

  • “Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. It was observed that the staff member hired on September 09, 2025 did not have a medical report on file prior to employment that was signed by a health care professional and was not older than 12 months.”

    Violation confirmed corrected by letter received from provider on 9/19/2025

Aug 6, 2025No rules cited
Jul 29, 2025No rules cited
Jul 23, 202528 citations
  • “Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The program’s last approved Fire Inspection on file was conducted on June 05, 2024. This was due to take place either on or before June 04, 2025 but it did not occur.”

    Violation confirmed corrected by letter received from provider on 8/7/2025

  • “Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space #6, the Two-year-old Classroom, a plastic shopping bag containing soiled clothing was observed being stored on the floor of a cubby accessible to children and seven (7) books in visible poor repair with ripped pages were observed being utilized by children during a quiet time activity.”

    Violation confirmed corrected by follow-up visit made by consultant on 8/6/2025

  • “New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. While reviewing onboarding and training information it was observed that two (2) of the three new staff members, one of which was hired on February 10, 2025 and the other June 16, 2025, each have contact with children, but neither had documentation of receiving at least 16 hours of orientation within the first 6 weeks of employment.”

    Violation confirmed corrected by follow-up visit made by consultant on 8/6/2025

  • “Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. While reviewing onboarding and training information it was observed that one (1) new staff member, whom had been hired on July 07, 2025, did not have did not have documentation of completing six clock hours of training in required topic areas, within the first two weeks of employment.”

    Violation confirmed corrected by letter received from provider on 8/8/2025

24 more from this inspection
  • “Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. It was observed that three new staff members did not have signed and dated statements on file that they had received a job description and that they have reviewed personnel and operational policies.”

    Violation confirmed corrected by follow-up visit made by consultant on 8/6/2025

  • “A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. Five (5) children’s files were monitored. It was observed that one (1) child did not have a complete Shaken Baby Acknowledgement form on file.”

    Violation confirmed corrected by follow-up visit made by consultant on 8/6/2025

  • “Each child's bed, cot, or 2" mat was not individually assigned and identified. In Space #1 it was observed that the posted cot list still included children no longer enrolled in that classroom.”

    Violation confirmed corrected by follow-up visit made by consultant on 8/6/2025

  • “All equipment and furnishings were not in good repair. In Space #1 nine (9) books were observed present in the classroom’s Library Center on the bookshelf and accessible to children, five (5) of these books were observed in poor repair with torn pages and missing covers. It was also observed while monitoring the classroom that nine (9) foam blocks with visible teeth imprints and bite marks were accessible in the Block Center.”

    Violation confirmed corrected by follow-up visit made by consultant on 8/6/2025

  • “A safe indoor and outdoor environment was not provided for the children. In the outdoor learning environment it was observed on the Toddler playground that the presence of an uneven cemented seating area and exposed tree roots creates multiple tripping hazards.”

    Violation confirmed corrected by letter received from provider on 8/20/2025

  • “Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Five (5) children’s files were monitored. It was observed that one (1) child did not have a completed application on file including emergency medical care information.”

    Violation confirmed corrected by follow-up visit made by consultant on 8/6/2025

  • “The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. While monitoring the personnel files of the two (2) veteran staff members’ it was observed that neither had documentation on file for having reviewed the facility’s EPR Plan on an annual basis with the trained staff.”

    Violation confirmed corrected by letter received from provider on 8/11/2025

  • “The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. It was observed that two (2) new staff members did not have a signed acknowledgement of reviewing the facility’s Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy with all the required information on file prior to providing care for children.”

    Violation confirmed corrected by follow-up visit made by consultant on 8/6/2025

  • “A current activity plan was not posted for each group of children for reference. In Spaces #1, #4 and #6 it was observed that there was no current lesson plan posted or available for reference.”

    Violation confirmed corrected by follow-up visit made by consultant on 8/6/2025

  • “The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. In the outdoor learning environment vegetation was observed overgrown on each of the four (4) playgrounds monitored. Active spider webs were observed on both the School-Age playground and the Three and Four-year-old playground.”

    Violation confirmed corrected by follow-up visit made by consultant on 8/6/2025

  • “Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. The program’s incident log was reviewed. It was observed that twenty-five (25) incident reports that had been completed between the program’s last annual compliance visit and today were currently being stored together in a binder labeled Incident Report Forms/Incident Log Sheet and not in individual children’s files, as required.”

    Violation confirmed corrected by follow-up visit made by consultant on 8/6/2025

  • “Incident logs were not completed and maintained as required. The program’s incident log was reviewed. It was observed that twenty-five (25) incident reports had been completed between the program’s last annual compliance visit and today but not had been documented on the facility’s Incident log.”

    Violation confirmed corrected by follow-up visit made by consultant on 8/6/2025

  • “The EMC plan was not reviewed with all staff annually and whenever the plan was revised.”

    Violation confirmed corrected by follow-up visit made by consultant on 8/6/2025

  • “A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. Five (5) children’s files were monitored. It was observed that one (1) child under twelve months of age did not have a completed program specific Safe Sleep policy on file.”

    Violation confirmed corrected by follow-up visit made by consultant on 8/6/2025

  • “Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Medical files were monitored for staff members. It was observed that two of the three newest staff members did not have medical reports on file prior to employment that were signed by a health care professional.”

    Violation confirmed corrected by follow-up visit made by consultant on 8/6/2025

  • “All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Medical files were monitored for staff members. It was observed that neither of the two (2) veteran staff members had an annual health questionnaire on file following the initial medical statement.”

    Violation confirmed corrected by follow-up visit made by consultant on 8/6/2025

  • “Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Emergency information was monitored. It was observed that one (1) veteran staff member did not have documentation on file that the required Emergency Information Form was updated as changes occur and at least annually.”

    Violation confirmed corrected by follow-up visit made by consultant on 8/6/2025

  • “Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. It was observed that two (2) veteran staff members, one of which hired in March 1995 and the other hired in March 2024, did not have had a completed annual staff evaluation and a staff development plan in their personnel file.”

    Violation confirmed corrected by letter received from provider on 8/11/2025

  • “Medical exam or health assessment record was not on file before or within 30 days after admission. Five (5) children’s files were monitored. It was observed that one (1) child did not have a completed medical assessment on file.”

    Violation confirmed corrected by follow-up visit made by consultant on 8/6/2025

  • “Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. Five (5) children’s files were monitored. It was observed that one (1) child did not have a complete center specific discipline policy on file including the child’s date of enrollment.”

    Violation confirmed corrected by follow-up visit made by consultant on 8/6/2025

  • “Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. Program records were monitored. It was observed that quarterly emergency drills (lock-down/shelter in place) had not occurred for the past twelve months, as required. There was an emergency drill due to take place in October 2024 but the next one did not occur until January 2025.”

    Violation corrected during visit

  • “The EPR Plan did not include the location of the Ready to Go File and or the required information. The program’s EPR and Ready to Go File was monitored. It was observed that neither had been updated, as required, or contained the required documentation for both children and staff.”

    Violation confirmed corrected by letter received from provider on 8/11/2025

  • “The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. Medication was monitored during today’s visit. It was observed that one child had emergency medication present that did not have a current Medical Action Plan on file.”

    Violation confirmed corrected by follow-up visit made by consultant on 8/6/2025

  • “Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Medication was monitored during today’s visit. It was observed that two children had emergency medication present that did not have current completed Permission to Administer forms on file.”

    Violation confirmed corrected by follow-up visit made by consultant on 8/6/2025

Dec 27, 2024No rules cited
Oct 8, 20248 citations
  • “All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space #4, the Infant Classroom, a bottle of hand sanitizer with the warning “Keep Out of the Reach of Children” accompanied by other warnings printed on the label was observed being stored on a shelf.”

    Violation corrected during visit

  • “Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Three (3) new staff members’ files were monitored. It was observed that one staff member hired on August 24, 2024 did not have documentation on file of having completed six (6) hours of orientation during the first two weeks of employment, as required.”

    Violation confirmed corrected by letter received from provider on 10/18/2024

  • “Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly outdoor inspections were reviewed and it was observed that the last one had occurred in August 2024. An outdoor inspection had not been completed in September 2024, as required.”

    Violation confirmed corrected by letter received from provider on 10/10/2024

  • “Application for employment and date of birth was not on file for all staff. Three (3) new staff members’ files were monitored. It was observed that one staff member hired on August 24, 2024 did not have a completed application on file.”

    Violation confirmed corrected by letter received from provider on 10/18/2024

4 more from this inspection
  • “All staff records, except financial records, were not made available for review. Three (3) new staff members’ files were monitored. It was observed that one new staff member hired on September 25, 2024 did not have a file available for review.”

    Violation confirmed corrected by letter received from provider on 10/18/2024

  • “New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Three (3) new staff members’ files were monitored. It was observed that one staff member that transferred from another sister facility in August 2024 did not have documentation on file for completing sixteen (16) hours of orientation within the first six weeks of employment, as required.”

    Violation confirmed corrected by letter received from provider on 10/18/2024

  • “Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. Three (3) new staff members’ files were monitored. It was observed that one staff member hired on August 24, 2024 did not have documentation on file of having reviewed personnel or operational policies, as required.”

    Violation confirmed corrected by letter received from provider on 10/18/2024

  • “Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Medication was monitored and it was observed that one child requiring two emergency medications for a chronic medical condition did not have completed permissions to administer medications forms on file, as required.”

    Violation corrected during visit

Aug 27, 2024No rules cited
Aug 1, 202410 citations
  • “A safe indoor and outdoor environment was not provided for the children. In Space #2 it was observed that a Toddler listed on the school’s allergy list had a Medical Action Plan present that listed two emergency medications but there was only one (1) emergency medication was onsite.”

    Violation confirmed corrected by letter received from provider on 8/13/2024

  • “All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space #4 the classroom’s First Aid kit was monitored and it was observed that two ice packs each with the warning Keep Out of the Reach of children accompanied by other warnings were present and accessible to children.”

    Violation corrected during visit

  • “New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Five (5) staff files were monitored. It was observed that one staff member hired in May 2024 did not have documentation on file for having successfully completed the required sixteen hours of training within her first six weeks of employment.”

    Violation confirmed corrected by letter received from provider on 8/13/2024

  • “The written feeding plan was not modified as the child's needs changed. In Space #4 Infant Feeding Schedules were monitored and it was observed that two (2) children under fifteen months of age had Infant Feeding Schedules on file that did not reflect their current dietary needs.”

    Violation confirmed corrected by letter received from provider on 8/13/2024

6 more from this inspection
  • “The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. The outdoor learning environment was monitored. A blue plastic chair with multiple cracks in the seat and broken tree branches were observed present on the School-Age playground and accessible to children. It was also observed that there was trash and broken toys present inside the gated area of the air conditioning unit.”

    Violation confirmed corrected by letter received from provider on 8/13/2024

  • “Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Five (5) staff files were monitored. It was observed that one veteran staff did not have documentation of completing either an annual staff development plan or annual staff evaluation in the past year, as required.”

    Violation confirmed corrected by letter received from provider on 8/13/2024

  • “A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. Two (2) children’s files were monitored. It was observed that neither child had completed permissions to travel out the fence forms on file.”

    Violation confirmed corrected by letter received from provider on 8/13/2024

  • “Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. Two (2) children’s files were monitored. It was observed that neither child had completed parent statements pertaining to the facility’s Discipline policy with all the required information.”

    Violation confirmed corrected by letter received from provider on 8/13/2024

  • “The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with parents of currently enrolled children 0-5 within 30 days of adopting the policy. Two (2) children’s files were monitored. It was observed that neither child had a signed and dated statements on file for the review of the facility’s Shaken Baby policy.”

    Violation confirmed corrected by letter received from provider on 8/13/2024

  • “Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In Space #2 it was observed that a Toddler did not have a completed Permission to Administer form on file for either of the required medications listed on their Medical Action Plan.”

    Violation confirmed corrected by letter received from provider on 8/13/2024

Jun 19, 20246 citations
  • “Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was conducted and approved on June 03, 2024 but it was not submitted to the facility’s Child Care Consultant within one week of the inspection, as required. It was also observed that inspection was due to be conducted either on or before May 10, 2023 as the prior one had been conducted and approved on May 11, 2023.”

    Violation corrected during visit

  • “All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space #1 it was observed that one (1) bottle of restroom cleaner with the warning Keep out of the reach of children and accompanied by other warnings were observed stored in an unlocked closet on a shelf less than five (5) feet from the floor.”

    Violation corrected during visit

  • “Application for employment and date of birth was not on file for all staff. Four (4) new staff members’ files were monitored. It was observed that two (2) new staff members hired on May 28, 2024 and April 15, 2024 did not have applications for employment on file.”

    Violation confirmed corrected by letter received from provider on 7/3/2024

  • “On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Four (4) new staff members’ files were monitored. It was observed that one (1) new staff member hired on May 28, 2024 did not have documentation on file that they had provided results indicating they were free of active TB and/or TB test or screening either on or before the first day of work that was not older than 12 months.”

    Violation confirmed corrected by letter received from provider on 7/3/2024

2 more from this inspection
  • “Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. Four (4) new staff members’ files were monitored. It was observed that one (1) new staff member hired on April 15, 2024 did not have a signed and dated statement on file that they had received a job description and that they have reviewed personnel and operational policies.”

    Violation confirmed corrected by letter received from provider on 7/3/2024

  • “Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In Space #2 it was observed that there were three (3) topical medications present with incomplete medication authorization forms that did not include all the required information.”

    Violation corrected during visit

May 8, 20243 citations
  • “The license was not posted in a prominent place at all times. It was observed during the walk through that the facility’s previously issued three star rated license was posted and the provisional license issued on April 24, 2024 was not posted, although it had been received by the facility on April 29. 2024.”

    Violation confirmed corrected by letter received from provider on 5/9/2024

  • “Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. During the walk through it was observed that there was an unused electrical outlet on a power strip located near the copy machine in the lobby not covered with safety plug.”

    Violation corrected during visit

  • “All records required were not available for review by a representative of the Division. Two new staff members were observed in Space #6 (L.S.) and Space #8 (L.D.). Upon requesting their files for review I was reminded that the front office was locked and the acting administrator, P.C., did not have access to them.”

    Violation confirmed corrected by letter received from provider on 5/9/2024

Mar 27, 2024No rules cited
Mar 15, 20244 citations
  • “A safe indoor and outdoor environment was not provided for the children. In Space #4 two (2) cots used for napping were observed stored underneath the two (2) cribs used for emergency evacuations.”

    Violation corrected during visit

  • “Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Space #3 two (2) unused electrical outlets were observed not covered when not in use and in Space #6 one (1) unused electrical outlet was observed not covered when not in use.”

    Violation corrected during visit

  • “All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space #1 one (1) container of disinfectant wipes and one (1) bottle of restroom cleaner each with the warning Keep out of the reach of children and accompanied by other warnings were observed stored in an unlocked closet on a shelf less than five (5) feet from the floor.”

    Violation corrected during visit

  • “School-aged children were not adequately supervised. An unaccompanied School Age child was observed in Space #6, the Afterschool room, for approximately two (2) minutes alone.”

    Violation confirmed corrected by letter received from provider on 3/20/2024

Feb 26, 20241 citation
  • “The child care provider and/or household member who incurred pending charges, indictments, or convictions since their last qualification letter was issued by the Division, did not notify the operator of these charges within five business days or before returning to work. The operator did not notify the Division of these pending charges, indictments, or convictions within one business day of being notified by the child care provider or household member. Based on two (2) staff interviews there is evidence that an employee was arrested in February 2024 for driving while under the influence and this information was not shared with the operator.”

    Violation confirmed corrected by letter received from provider on 3/7/2024

Feb 12, 20241 citation
  • “School-aged children were not adequately supervised. An unaccompanied School Age child was observed arriving to the facility, entering the facility and heading into Space #6, the Afterschool classroom.”

    Violation confirmed corrected by letter received from provider on 2/13/2024

Feb 5, 20241 citation
  • “Children were not adequately supervised at all times. Based on staff interviews and a review of the facility’s CSR (Child Supervision Record) there is evidence of a violation of childcare requirements related to a child or children not being adequately supervised.”

    Violation confirmed corrected by letter received from provider on 2/6/2024

Jan 10, 2024No rules cited
Dec 20, 20231 citation
  • “Children were not adequately supervised at all times. A two year old child was left unattended on a playground when the child's class transitioned back into the building.”

    Violation confirmed corrected by letter received from provider on 12/21/2023

Nov 21, 20232 citations
  • “A child was yelled at, shamed, humiliated, frightened, threatened or bullied. On November 16, 2023, a staff member sprayed three children between the ages of three and four-years-old in the face with water in effort to scare them.”

    Violation confirmed corrected by letter received from provider on 11/28/2023

  • “A valid qualification letter was not on file and available to review at the facility. On November 21, 2023, a staff member didn't have a qualification letter on file and available to review.”

    Violation confirmed corrected by letter received from provider on 11/28/2023

Aug 18, 2023No rules cited
Aug 15, 202314 citations
  • “Menus for all meals and snacks were not current or posted where easily seen by parents and cook. In Space #4 children were observed having lunch that consisted of macaroni and cheese, broccoli and green beans with milk while the posted menu reflected ravioli, broccoli and asparagus with milk.”

    Violation confirmed corrected by letter received from provider on 8/15/2023

  • “Breast milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In Space #3 it was observed that there were three (3) bottles present in the refrigerator not labeled with all required information.”

    Violation confirmed corrected by letter received from provider on 8/15/2023

  • “The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. In Space #3 it was observed that three (3) children present under fifteen (15) months had Infant feeding schedules present that had not been signed by a parent.”

    Violation confirmed corrected by letter received from provider on 8/15/2023

  • “The written feeding plan was not modified as the child's needs changed. In Space #3 it was observed that one (1) child present under fifteen (15) months had an infant feeding schedule present that had not been updated to reflect the child was now eating solid foods.”

    Violation confirmed corrected by letter received from provider on 8/16/2023

10 more from this inspection
  • “Safe pick-up and delivery procedures were not communicated to parents and/or were not posted where they can be seen by the parents. It was observed that the facility's safe arrival and departure procedures were not posted where they can be seen by the parents.”

    Violation confirmed corrected by letter received from provider on 8/15/2023

  • “The outdoor premises were not clean, drained and free of litter and hazardous materials grass and other vegetation in a manner which does not encourage vermin. It was observed that there was trash present on both the School Age and Two-year-old playground.”

    Violation confirmed corrected by letter received from provider on 8/29/2023

  • “Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Space #3 there was one electrical outlet observed not covered with a safety plug when not in use and in Space #6 there was one electrical outlet observed not covered with a safety plug when not in use.”

    Violation corrected during visit

  • “Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit. The outdoor learning environment was monitored. It observed that the gate surrounding the air conditioning unit cannot be closed properly due to a padlock being secured to the latching device.”

    Violation confirmed corrected by letter received from provider on 8/29/2023

  • “Parent's medication authorization did not include required information. It was observed in Spaces #1, #2 and #3 topical medications were present with incomplete medication authorization forms that did not include all the required information medication.”

    Violation corrected during visit

  • “Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly outdoor inspections were monitored for the past twelve months, and it was observed that three outdoor inspections conducted in February, March and April were not completed by someone with the required certification.”

    Violation corrected during visit

  • “Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. Transportation was monitored and it was observed that the vehicle registration for the bus used to transport children during the summer for field trips expired on May 31st, 2023.”

    Violation confirmed corrected by letter received from provider on 8/24/2023

  • “The EPR Plan did not include the location of the Ready to Go File and or the required information. It was observed that there was no Ready to Go File available to be monitored.”

    Violation confirmed corrected by follow-up visit made by consultant on 8/18/2023

  • “The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. It was observed that two (2) new staff members did not have a signed acknowledgement of reviewing the center’s Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy with all required information maintained in their file.”

    Violation confirmed corrected by letter received from provider on 8/21/2023

  • “The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It was observed that one (1) new staff member hired in April 2023 had not completed the required Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.”

    Violation confirmed corrected by letter received from provider on 8/25/2023

Read every record and the state’s reports

State record — North Carolina DCDEE

Last visit
July 22, 2026
On file
28 visits since August 2023 — 12 cited nothing, 12 of those unannounced
Fixed?
All 101 record a correction, in the licensor’s own words.
Most serious
North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.

North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.

Jul 2026 Unannounced visit nothing cited
Jul 2026 Unannounced visit 7 findings

Unannounced visit · July 16, 2026

The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. While monitoring the Outdoor Learning Environment it was observed on the Toddler Playground that an opening more than eight (8) inches wide was present at the bottom of one section of the surrounding chain link fencing and on one of the Preschool playgrounds that the metal spikes used to anchor the black, plastic borders surrounding the climbing structure had begun to protrude from the borders. It was also observed on each of the four (4) playgrounds monitored that the vegetation present was overgrown in multiple areas and various parts of the fencing was being to rust.

Violation confirmed corrected by letter received from provider on 8/26/2026

Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. During today’s visit meal-time was observed taking place in various classrooms. It was observed on multiple occasions that handwashing did not occur either before or after handling food by children.

Violation confirmed corrected by follow-up visit made by consultant on 7/22/2026

The written feeding plan was not modified as the child's needs changed. In Space #2, the Toddler Classroom, four (4) Feeding Schedules were reviewed and it was observed that one (1) child’s Feeding Schedule had not been updated to reflect the child is not eating solid foods.

Violation confirmed corrected by follow-up visit made by consultant on 7/22/2026

Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. During today’s visit meal-time was observed taking place in various classrooms. It was observed on multiple occasions that handwashing did not occur either before or after handling food by staff members.

Violation confirmed corrected by follow-up visit made by consultant on 7/22/2026

Medical exam or health assessment record was not on file before or within 30 days after admission. Ten (10) children’s files were monitored. It was observed that three (3) children did not have completed medical assessments on file containing all the required information.

Violation confirmed corrected by letter received from provider on 7/23/2026

Application for enrollment did not include all required information. Ten (10) children’s files were monitored. It was observed that two (2) children did not have completed applications on file including all the required information.

Violation confirmed corrected by letter received from provider on 7/23/2026

The written feeding plan did not include the type of milk, formula or food and/or the frequency of the feedings. Feeding Schedules were also reviewed In Space #4, the Infant Classroom, and it was observed that four (4) of these were not completed with all the required information.

Violation confirmed corrected by letter received from provider on 7/30/2026

DCDEE facility lookup On that page, enter license number 6055503 in the License Number box, choose Search and open the result; the record is listed under Visits.

May 2026 Unannounced visit nothing cited
Feb 2026 Unannounced visit nothing cited
Jan 2026 Unannounced visit nothing cited
Dec 2025 Unannounced visit 5 findings

Unannounced visit · December 9, 2025

Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Two (2) new staff members, hired on 11/06/25 and 11/10/25, did not have the required Emergency Information Form on file on or before the first day of work.

Violation corrected during visit

Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. It was observed that four (4) new staff members did not have documentation on file of completing at least six clock hours of training in required topic areas within the first two weeks of employment.

Violation confirmed corrected by letter received from provider on 12/18/2025

Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. One (1) staff member hired on 11/24/25 did not have a signed and dated statement that they received a job description in their personnel file.

Violation corrected during visit

A valid qualification letter was not on file and available to review at the facility. Criminal background checks were monitored for new staff during today’s visit. It was observed that two (2) new staff members hired on 11/10/25 and 11/24/25 did not have copies of valid qualification letters on file and available for review at the facility.

Violation corrected during visit

The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. It was observed that three (3) new staff members whom were observed to be providing care for children during today’s visit did not have documentation on file that they had reviewed the facility’s Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy or a signed acknowledgement with all the required information of reviewing this policy prior to providing care for children.

Violation confirmed corrected by letter received from provider on 12/10/2025

DCDEE facility lookup On that page, enter license number 6055503 in the License Number box, choose Search and open the result; the record is listed under Visits.

Nov 2025 Unannounced visit nothing cited
Oct 2025 Unannounced visit 8 findings

Unannounced visit · October 30, 2025

Prior to employment a Criminal Background Check was not completed. During today’s visit an ABA therapist assigned to provide one on one services to a child in the three/four-year-old class was observed taking that child out of the classroom into the lobby twice. It was confirmed that ABA therapist did not have a qualifying CBC letter on file at the program.

Violation confirmed corrected by follow-up visit made by consultant on 11/12/2025

Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Two (2) staff members, the Infant teacher and the program’s cook, were observed present with eleven (children) children including four (4) infants and older preschool-aged children.

Violation confirmed corrected by follow-up visit made by consultant on 11/12/2025

For children under three years of age, developmentally appropriate toys and activities were not provided as outlined in Rule. During today’s visit while monitoring the Two-year-old classroom, seven (7) of the nine (9) children present were observed sitting at one table for approximately fifteen (15) minutes with no activities accessible while waiting for lunch.

Violation corrected during visit

For children under two years of age, time and space for sleeping, eating, toileting, diaper changing, and playing was not provided according to child's needs. During today’s visit six (6) children including two (2) infants were observed sitting stationary and strapped into a Bye Bye Buggy for an extended period of time in the School Age class near the classroom’s Creative Art Center, while the two (2) staff members present were observed sitting at tables nearby observing Picture Day activities.

Violation corrected during visit

Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. During today’s visit children in the Three/Four year old classroom were observed sitting at the table and on a carpet near this area while waiting for lunch. Upon lunch entering the classroom children began to transition to their seats from the carpet but they were not observed washing hands prior to beginning to eat lunch.

Violation confirmed corrected by follow-up visit made by consultant on 11/12/2025

All equipment and furnishings were not in good repair. In Space #1, the Three/Four-year-old Classroom five (5) books with ripped covers and torn pages were observed present on a bookshelf in the Library Center.

Violation corrected during visit

Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. During today’s visit a teacher in the three/four-year-old classroom was overheard using a harsh tone and making statements that did not create a nurturing environment during naptime. The teacher could be overheard telling a crying child to ‘lay down there’s nothing wrong with you’ and ‘I’m not going to pat your back if you don’t act right’. The teacher was also overheard telling a child ‘If you don’t stop I’m going to come and take my sticker back’.

Violation confirmed corrected by follow-up visit made by consultant on 11/12/2025

A valid qualification letter was not on file and available to review at the facility. During today’s visit an ABA therapist was present providing one on one services to a child. It was confirmed that ABA therapist did not have a qualifying CBC letter on file at the program.

Violation confirmed corrected by follow-up visit made by consultant on 11/12/2025

DCDEE facility lookup On that page, enter license number 6055503 in the License Number box, choose Search and open the result; the record is listed under Visits.

Sep 2025 Unannounced visit 2 findings

Unannounced visit · September 18, 2025

On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. It was observed that the staff member hired on September 09, 2025 did not have results on file indicating they were free of active TB and/or a TB test or screening that was not older than 12 months.

Violation confirmed corrected by letter received from provider on 9/19/2025

Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. It was observed that the staff member hired on September 09, 2025 did not have a medical report on file prior to employment that was signed by a health care professional and was not older than 12 months.

Violation confirmed corrected by letter received from provider on 9/19/2025

DCDEE facility lookup On that page, enter license number 6055503 in the License Number box, choose Search and open the result; the record is listed under Visits.

Aug 2025 Unannounced visit nothing cited
Jul 2025 Unannounced visit nothing cited
Jul 2025 Unannounced visit 28 findings

Unannounced visit · July 23, 2025

Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The program’s last approved Fire Inspection on file was conducted on June 05, 2024. This was due to take place either on or before June 04, 2025 but it did not occur.

Violation confirmed corrected by letter received from provider on 8/7/2025

Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space #6, the Two-year-old Classroom, a plastic shopping bag containing soiled clothing was observed being stored on the floor of a cubby accessible to children and seven (7) books in visible poor repair with ripped pages were observed being utilized by children during a quiet time activity.

Violation confirmed corrected by follow-up visit made by consultant on 8/6/2025

New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. While reviewing onboarding and training information it was observed that two (2) of the three new staff members, one of which was hired on February 10, 2025 and the other June 16, 2025, each have contact with children, but neither had documentation of receiving at least 16 hours of orientation within the first 6 weeks of employment.

Violation confirmed corrected by follow-up visit made by consultant on 8/6/2025

Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. While reviewing onboarding and training information it was observed that one (1) new staff member, whom had been hired on July 07, 2025, did not have did not have documentation of completing six clock hours of training in required topic areas, within the first two weeks of employment.

Violation confirmed corrected by letter received from provider on 8/8/2025

Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. It was observed that three new staff members did not have signed and dated statements on file that they had received a job description and that they have reviewed personnel and operational policies.

Violation confirmed corrected by follow-up visit made by consultant on 8/6/2025

A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. Five (5) children’s files were monitored. It was observed that one (1) child did not have a complete Shaken Baby Acknowledgement form on file.

Violation confirmed corrected by follow-up visit made by consultant on 8/6/2025

Each child's bed, cot, or 2" mat was not individually assigned and identified. In Space #1 it was observed that the posted cot list still included children no longer enrolled in that classroom.

Violation confirmed corrected by follow-up visit made by consultant on 8/6/2025

All equipment and furnishings were not in good repair. In Space #1 nine (9) books were observed present in the classroom’s Library Center on the bookshelf and accessible to children, five (5) of these books were observed in poor repair with torn pages and missing covers. It was also observed while monitoring the classroom that nine (9) foam blocks with visible teeth imprints and bite marks were accessible in the Block Center.

Violation confirmed corrected by follow-up visit made by consultant on 8/6/2025

A safe indoor and outdoor environment was not provided for the children. In the outdoor learning environment it was observed on the Toddler playground that the presence of an uneven cemented seating area and exposed tree roots creates multiple tripping hazards.

Violation confirmed corrected by letter received from provider on 8/20/2025

Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Five (5) children’s files were monitored. It was observed that one (1) child did not have a completed application on file including emergency medical care information.

Violation confirmed corrected by follow-up visit made by consultant on 8/6/2025

The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. While monitoring the personnel files of the two (2) veteran staff members’ it was observed that neither had documentation on file for having reviewed the facility’s EPR Plan on an annual basis with the trained staff.

Violation confirmed corrected by letter received from provider on 8/11/2025

The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. It was observed that two (2) new staff members did not have a signed acknowledgement of reviewing the facility’s Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy with all the required information on file prior to providing care for children.

Violation confirmed corrected by follow-up visit made by consultant on 8/6/2025

A current activity plan was not posted for each group of children for reference. In Spaces #1, #4 and #6 it was observed that there was no current lesson plan posted or available for reference.

Violation confirmed corrected by follow-up visit made by consultant on 8/6/2025

The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. In the outdoor learning environment vegetation was observed overgrown on each of the four (4) playgrounds monitored. Active spider webs were observed on both the School-Age playground and the Three and Four-year-old playground.

Violation confirmed corrected by follow-up visit made by consultant on 8/6/2025

Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. The program’s incident log was reviewed. It was observed that twenty-five (25) incident reports that had been completed between the program’s last annual compliance visit and today were currently being stored together in a binder labeled Incident Report Forms/Incident Log Sheet and not in individual children’s files, as required.

Violation confirmed corrected by follow-up visit made by consultant on 8/6/2025

Incident logs were not completed and maintained as required. The program’s incident log was reviewed. It was observed that twenty-five (25) incident reports had been completed between the program’s last annual compliance visit and today but not had been documented on the facility’s Incident log.

Violation confirmed corrected by follow-up visit made by consultant on 8/6/2025

The EMC plan was not reviewed with all staff annually and whenever the plan was revised.

Violation confirmed corrected by follow-up visit made by consultant on 8/6/2025

A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. Five (5) children’s files were monitored. It was observed that one (1) child under twelve months of age did not have a completed program specific Safe Sleep policy on file.

Violation confirmed corrected by follow-up visit made by consultant on 8/6/2025

Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Medical files were monitored for staff members. It was observed that two of the three newest staff members did not have medical reports on file prior to employment that were signed by a health care professional.

Violation confirmed corrected by follow-up visit made by consultant on 8/6/2025

All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Medical files were monitored for staff members. It was observed that neither of the two (2) veteran staff members had an annual health questionnaire on file following the initial medical statement.

Violation confirmed corrected by follow-up visit made by consultant on 8/6/2025

Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Emergency information was monitored. It was observed that one (1) veteran staff member did not have documentation on file that the required Emergency Information Form was updated as changes occur and at least annually.

Violation confirmed corrected by follow-up visit made by consultant on 8/6/2025

Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. It was observed that two (2) veteran staff members, one of which hired in March 1995 and the other hired in March 2024, did not have had a completed annual staff evaluation and a staff development plan in their personnel file.

Violation confirmed corrected by letter received from provider on 8/11/2025

Medical exam or health assessment record was not on file before or within 30 days after admission. Five (5) children’s files were monitored. It was observed that one (1) child did not have a completed medical assessment on file.

Violation confirmed corrected by follow-up visit made by consultant on 8/6/2025

Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. Five (5) children’s files were monitored. It was observed that one (1) child did not have a complete center specific discipline policy on file including the child’s date of enrollment.

Violation confirmed corrected by follow-up visit made by consultant on 8/6/2025

Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. Program records were monitored. It was observed that quarterly emergency drills (lock-down/shelter in place) had not occurred for the past twelve months, as required. There was an emergency drill due to take place in October 2024 but the next one did not occur until January 2025.

Violation corrected during visit

The EPR Plan did not include the location of the Ready to Go File and or the required information. The program’s EPR and Ready to Go File was monitored. It was observed that neither had been updated, as required, or contained the required documentation for both children and staff.

Violation confirmed corrected by letter received from provider on 8/11/2025

The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. Medication was monitored during today’s visit. It was observed that one child had emergency medication present that did not have a current Medical Action Plan on file.

Violation confirmed corrected by follow-up visit made by consultant on 8/6/2025

Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Medication was monitored during today’s visit. It was observed that two children had emergency medication present that did not have current completed Permission to Administer forms on file.

Violation confirmed corrected by follow-up visit made by consultant on 8/6/2025

DCDEE facility lookup On that page, enter license number 6055503 in the License Number box, choose Search and open the result; the record is listed under Visits.

Dec 2024 Unannounced visit nothing cited
Oct 2024 Unannounced visit 8 findings

Unannounced visit · October 8, 2024

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space #4, the Infant Classroom, a bottle of hand sanitizer with the warning “Keep Out of the Reach of Children” accompanied by other warnings printed on the label was observed being stored on a shelf.

Violation corrected during visit

Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Three (3) new staff members’ files were monitored. It was observed that one staff member hired on August 24, 2024 did not have documentation on file of having completed six (6) hours of orientation during the first two weeks of employment, as required.

Violation confirmed corrected by letter received from provider on 10/18/2024

Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly outdoor inspections were reviewed and it was observed that the last one had occurred in August 2024. An outdoor inspection had not been completed in September 2024, as required.

Violation confirmed corrected by letter received from provider on 10/10/2024

Application for employment and date of birth was not on file for all staff. Three (3) new staff members’ files were monitored. It was observed that one staff member hired on August 24, 2024 did not have a completed application on file.

Violation confirmed corrected by letter received from provider on 10/18/2024

All staff records, except financial records, were not made available for review. Three (3) new staff members’ files were monitored. It was observed that one new staff member hired on September 25, 2024 did not have a file available for review.

Violation confirmed corrected by letter received from provider on 10/18/2024

New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Three (3) new staff members’ files were monitored. It was observed that one staff member that transferred from another sister facility in August 2024 did not have documentation on file for completing sixteen (16) hours of orientation within the first six weeks of employment, as required.

Violation confirmed corrected by letter received from provider on 10/18/2024

Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. Three (3) new staff members’ files were monitored. It was observed that one staff member hired on August 24, 2024 did not have documentation on file of having reviewed personnel or operational policies, as required.

Violation confirmed corrected by letter received from provider on 10/18/2024

Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Medication was monitored and it was observed that one child requiring two emergency medications for a chronic medical condition did not have completed permissions to administer medications forms on file, as required.

Violation corrected during visit

DCDEE facility lookup On that page, enter license number 6055503 in the License Number box, choose Search and open the result; the record is listed under Visits.

Aug 2024 Unannounced visit nothing cited
Aug 2024 Unannounced visit 10 findings

Unannounced visit · August 1, 2024

A safe indoor and outdoor environment was not provided for the children. In Space #2 it was observed that a Toddler listed on the school’s allergy list had a Medical Action Plan present that listed two emergency medications but there was only one (1) emergency medication was onsite.

Violation confirmed corrected by letter received from provider on 8/13/2024

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space #4 the classroom’s First Aid kit was monitored and it was observed that two ice packs each with the warning Keep Out of the Reach of children accompanied by other warnings were present and accessible to children.

Violation corrected during visit

New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Five (5) staff files were monitored. It was observed that one staff member hired in May 2024 did not have documentation on file for having successfully completed the required sixteen hours of training within her first six weeks of employment.

Violation confirmed corrected by letter received from provider on 8/13/2024

The written feeding plan was not modified as the child's needs changed. In Space #4 Infant Feeding Schedules were monitored and it was observed that two (2) children under fifteen months of age had Infant Feeding Schedules on file that did not reflect their current dietary needs.

Violation confirmed corrected by letter received from provider on 8/13/2024

The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. The outdoor learning environment was monitored. A blue plastic chair with multiple cracks in the seat and broken tree branches were observed present on the School-Age playground and accessible to children. It was also observed that there was trash and broken toys present inside the gated area of the air conditioning unit.

Violation confirmed corrected by letter received from provider on 8/13/2024

Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Five (5) staff files were monitored. It was observed that one veteran staff did not have documentation of completing either an annual staff development plan or annual staff evaluation in the past year, as required.

Violation confirmed corrected by letter received from provider on 8/13/2024

A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. Two (2) children’s files were monitored. It was observed that neither child had completed permissions to travel out the fence forms on file.

Violation confirmed corrected by letter received from provider on 8/13/2024

Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. Two (2) children’s files were monitored. It was observed that neither child had completed parent statements pertaining to the facility’s Discipline policy with all the required information.

Violation confirmed corrected by letter received from provider on 8/13/2024

The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with parents of currently enrolled children 0-5 within 30 days of adopting the policy. Two (2) children’s files were monitored. It was observed that neither child had a signed and dated statements on file for the review of the facility’s Shaken Baby policy.

Violation confirmed corrected by letter received from provider on 8/13/2024

Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In Space #2 it was observed that a Toddler did not have a completed Permission to Administer form on file for either of the required medications listed on their Medical Action Plan.

Violation confirmed corrected by letter received from provider on 8/13/2024

DCDEE facility lookup On that page, enter license number 6055503 in the License Number box, choose Search and open the result; the record is listed under Visits.

Jun 2024 Unannounced visit 6 findings

Unannounced visit · June 19, 2024

Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was conducted and approved on June 03, 2024 but it was not submitted to the facility’s Child Care Consultant within one week of the inspection, as required. It was also observed that inspection was due to be conducted either on or before May 10, 2023 as the prior one had been conducted and approved on May 11, 2023.

Violation corrected during visit

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space #1 it was observed that one (1) bottle of restroom cleaner with the warning Keep out of the reach of children and accompanied by other warnings were observed stored in an unlocked closet on a shelf less than five (5) feet from the floor.

Violation corrected during visit

Application for employment and date of birth was not on file for all staff. Four (4) new staff members’ files were monitored. It was observed that two (2) new staff members hired on May 28, 2024 and April 15, 2024 did not have applications for employment on file.

Violation confirmed corrected by letter received from provider on 7/3/2024

On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Four (4) new staff members’ files were monitored. It was observed that one (1) new staff member hired on May 28, 2024 did not have documentation on file that they had provided results indicating they were free of active TB and/or TB test or screening either on or before the first day of work that was not older than 12 months.

Violation confirmed corrected by letter received from provider on 7/3/2024

Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. Four (4) new staff members’ files were monitored. It was observed that one (1) new staff member hired on April 15, 2024 did not have a signed and dated statement on file that they had received a job description and that they have reviewed personnel and operational policies.

Violation confirmed corrected by letter received from provider on 7/3/2024

Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In Space #2 it was observed that there were three (3) topical medications present with incomplete medication authorization forms that did not include all the required information.

Violation corrected during visit

DCDEE facility lookup On that page, enter license number 6055503 in the License Number box, choose Search and open the result; the record is listed under Visits.

May 2024 Unannounced visit 3 findings

Unannounced visit · May 8, 2024

The license was not posted in a prominent place at all times. It was observed during the walk through that the facility’s previously issued three star rated license was posted and the provisional license issued on April 24, 2024 was not posted, although it had been received by the facility on April 29. 2024.

Violation confirmed corrected by letter received from provider on 5/9/2024

Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. During the walk through it was observed that there was an unused electrical outlet on a power strip located near the copy machine in the lobby not covered with safety plug.

Violation corrected during visit

All records required were not available for review by a representative of the Division. Two new staff members were observed in Space #6 (L.S.) and Space #8 (L.D.). Upon requesting their files for review I was reminded that the front office was locked and the acting administrator, P.C., did not have access to them.

Violation confirmed corrected by letter received from provider on 5/9/2024

DCDEE facility lookup On that page, enter license number 6055503 in the License Number box, choose Search and open the result; the record is listed under Visits.

Mar 2024 Unannounced visit nothing cited
Mar 2024 Unannounced visit 4 findings

Unannounced visit · March 15, 2024

A safe indoor and outdoor environment was not provided for the children. In Space #4 two (2) cots used for napping were observed stored underneath the two (2) cribs used for emergency evacuations.

Violation corrected during visit

Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Space #3 two (2) unused electrical outlets were observed not covered when not in use and in Space #6 one (1) unused electrical outlet was observed not covered when not in use.

Violation corrected during visit

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space #1 one (1) container of disinfectant wipes and one (1) bottle of restroom cleaner each with the warning Keep out of the reach of children and accompanied by other warnings were observed stored in an unlocked closet on a shelf less than five (5) feet from the floor.

Violation corrected during visit

School-aged children were not adequately supervised. An unaccompanied School Age child was observed in Space #6, the Afterschool room, for approximately two (2) minutes alone.

Violation confirmed corrected by letter received from provider on 3/20/2024

DCDEE facility lookup On that page, enter license number 6055503 in the License Number box, choose Search and open the result; the record is listed under Visits.

Feb 2024 Unannounced visit 1 finding

Unannounced visit · February 26, 2024

The child care provider and/or household member who incurred pending charges, indictments, or convictions since their last qualification letter was issued by the Division, did not notify the operator of these charges within five business days or before returning to work. The operator did not notify the Division of these pending charges, indictments, or convictions within one business day of being notified by the child care provider or household member. Based on two (2) staff interviews there is evidence that an employee was arrested in February 2024 for driving while under the influence and this information was not shared with the operator.

Violation confirmed corrected by letter received from provider on 3/7/2024

DCDEE facility lookup On that page, enter license number 6055503 in the License Number box, choose Search and open the result; the record is listed under Visits.

Feb 2024 Unannounced visit 1 finding

Unannounced visit · February 12, 2024

School-aged children were not adequately supervised. An unaccompanied School Age child was observed arriving to the facility, entering the facility and heading into Space #6, the Afterschool classroom.

Violation confirmed corrected by letter received from provider on 2/13/2024

DCDEE facility lookup On that page, enter license number 6055503 in the License Number box, choose Search and open the result; the record is listed under Visits.

Feb 2024 Unannounced visit 1 finding

Unannounced visit · February 5, 2024

Children were not adequately supervised at all times. Based on staff interviews and a review of the facility’s CSR (Child Supervision Record) there is evidence of a violation of childcare requirements related to a child or children not being adequately supervised.

Violation confirmed corrected by letter received from provider on 2/6/2024

DCDEE facility lookup On that page, enter license number 6055503 in the License Number box, choose Search and open the result; the record is listed under Visits.

Jan 2024 Unannounced visit nothing cited
Dec 2023 Unannounced visit 1 finding

Unannounced visit · December 20, 2023

Children were not adequately supervised at all times. A two year old child was left unattended on a playground when the child's class transitioned back into the building.

Violation confirmed corrected by letter received from provider on 12/21/2023

DCDEE facility lookup On that page, enter license number 6055503 in the License Number box, choose Search and open the result; the record is listed under Visits.

Showing 25 of 28 records. The rest are in the state record linked above.

Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.

Openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies aren’t on this page.

Details

(704) 536-0830

Address
6601 East W T Harris Blvd
License
6055503, active
Quality program
Three Star License

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Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

State record

From North Carolina DCDEE’s published reports, last checked October 10, 2026.

Details

  • Phone, Address, License, Quality program — Checked July 2026 ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 6055503 under License Number, and open the result.
  • Who runs it — Checked September 2026 ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 6055503 under License Number, open the result and expand Owner Information: the licensee is listed as Primary Owner.
  • Who runs it — Checked October 2026 kindercare.com
  • Who runs it — Checked October 2026 sec.gov/…/klc-20260704.htm

From KinderCare's quarterly report to the SEC, filed August 13, 2026. sec.gov

Medium means the middle half of Charlotte-area’s 591 licensed centers by state-licensed capacity: 51 to 162 children. Small is 11 to 50; large is 163 to 528.