Charlotte · Licensed family home

Kimberly Ratchford's Family Day Care Home

What the state has found

The state cited rules at 3 of its 7 licensing inspections since March 2024.

Of the 33 Charlotte-area family homes with 7 licensing inspections, 27% had rules cited at 3 of them, as this home did. 6% had none cited.

Licensing inspections

May 27, 2026No rules cited
Dec 4, 2025No rules cited
Jun 3, 20251 citation
  • “The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. The centers last shelter-in-place/ lockdown drill was documented for 2/18/25. The center did not complete a drill in 5/2025.”

    Violation confirmed corrected by letter received from provider on 6/4/2025

May 21, 2025No rules cited
Jan 16, 20252 citations
  • “Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. I observed two bottles of hand sanitizer and disinfectant spray on the kitchen counter/ accessible to children.”

    Violation corrected during visit

  • “Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. There were three children present during todays visit and they were not signed in yet when I arrived at 12:00pm. There were five children that were present yesterday that were not signed out on the daily attendance.”

    Violation corrected during visit

Jun 7, 2024No rules cited
Mar 20, 20241 citation
  • “Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division. The center was missing a monthly playground inspection for September 2023.”

    Violation confirmed corrected by letter received from provider on 3/25/2024

Read every record and the state’s reports

State record — North Carolina DCDEE

Last visit
May 27, 2026
On file
7 visits since March 2024 — 4 cited nothing, 4 of those unannounced
Fixed?
All 4 record a correction, in the licensor’s own words.
Most serious
North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.

North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.

May 2026 Unannounced visit nothing cited
Dec 2025 Unannounced visit nothing cited
Jun 2025 Unannounced visit 1 finding

Unannounced visit · June 3, 2025

The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. The centers last shelter-in-place/ lockdown drill was documented for 2/18/25. The center did not complete a drill in 5/2025.

Violation confirmed corrected by letter received from provider on 6/4/2025

DCDEE facility lookup On that page, enter license number 60000011 in the License Number box, choose Search and open the result; the record is listed under Visits.

May 2025 Unannounced visit nothing cited
Jan 2025 Unannounced visit 2 findings

Unannounced visit · January 16, 2025

Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. I observed two bottles of hand sanitizer and disinfectant spray on the kitchen counter/ accessible to children.

Violation corrected during visit

Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. There were three children present during todays visit and they were not signed in yet when I arrived at 12:00pm. There were five children that were present yesterday that were not signed out on the daily attendance.

Violation corrected during visit

DCDEE facility lookup On that page, enter license number 60000011 in the License Number box, choose Search and open the result; the record is listed under Visits.

Jun 2024 Unannounced visit nothing cited
Mar 2024 Unannounced visit 1 finding

Unannounced visit · March 20, 2024

Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division. The center was missing a monthly playground inspection for September 2023.

Violation confirmed corrected by letter received from provider on 3/25/2024

DCDEE facility lookup On that page, enter license number 60000011 in the License Number box, choose Search and open the result; the record is listed under Visits.

Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.

Openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies aren’t on this page.

Details

(704) 377-1802

Address
317 North Summit Ave
License
60000011, active
Quality program
Four Star License

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Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

All checked July 2026.

State record

From North Carolina DCDEE’s published reports, last checked October 10, 2026.

Details

  • Phone, Address, License, Quality program ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 60000011 under License Number, and open the result.

Mid-size means licensed for 8 children, the size at least half of Charlotte-area’s 137 licensed family homes hold. Small is 5 to 7; larger is 9 to 10.