Matthews · Licensed center
Kids R Kids #9 NC
- Large center, licensed for 277 children.
What the state has found
The state cited rules at 4 of its 15 licensing inspections since September 2023.
Of the 256 Charlotte-area centers with 10 or more licensing inspections, more than 99% had rules cited at some but not all of them, as this center did. Fewer than 1% had rules cited at all of them.
Licensing inspections
Aug 12, 20262 citations
“Signage was not posted regarding the smoking and tobacco restriction at the entrance of the center and/or in vehicles used to transport children. On buses one (1) and two (2) a no-tobacco sign was not posted.”
Violation corrected during visit
“Parent's medication authorization did not include required information. In group four (4) there was not an authorization for a diaper cream.”
Violation corrected during visit
Apr 19, 20242 citations
“Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. On March 10, 2024, a staff member failed to complete an incident report for an incident that occurred resulting in scratches on a four-year-old child's face.”
Violation confirmed corrected by letter received from provider on 4/23/2024
“Child was handled roughly. On March 10, 2024, in response to a four-year-old child’s verbal outburst, a staff member moved her hand quickly, in a snatching movement, toward the child’s face, which resulted in the child sustaining scratches on their cheeks, most likely as a result of the staff member’s fingernails.”
Violation confirmed corrected by letter received from provider on 4/23/2024
Nov 2, 20231 citation
“Child was handled roughly. On October 26, 2023, a staff member picked up a child, age two, and placed the child down on a mat in a rough manner.”
Violation confirmed corrected by letter received from provider on 12/19/2023
Sep 13, 202310 citations
“First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area. On bus #4 there was a reported first aid kit but the keys to open the compartment for the reported kit did not work therefore the kit was not accessible. A portable kit was added during the visit.”
Violation corrected during visit
“All vehicles used to transport children were not free of hazards. On Bus #4 there was a red plastic box bolted behind the seat of the driver and it had a broken top and the side was broken and jagged.”
Violation confirmed corrected by letter received from provider on 9/15/2023
“The activity plan did not include a daily gross motor activity which may occur indoors and outdoors. In space 550 there was not a daily gross motor activity listed on the activity plan. The NC PRE K didn't include a gross motor activity on the activity plan. These were added during the visit.”
Violation corrected during visit
“Parent's medication authorization did not include required information. On several authorizations there were no amounts of diaper cream needing to be applied was not listed on the authorization form.”
Violation confirmed corrected by letter received from provider on 9/15/2023
6 more from this inspection
“The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. There were broken bins on the playground area and they were removed.”
Violation corrected during visit
“Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Upon review of the transportation binder, it was observed that one child, CM, did not have any emergency information on file and the following students did not have the children's photos on file: AB, AC, NW, CE, MS, DC, AC, CF, JF, KF, OM, AP, SP, DQ, ER, DS, and CW. These were all added during the visit.”
Violation corrected during visit
“Emergency information did not name child's health care professional. The application under the emergency information section did not have hospitals or their contact numbers listed for the following children: NN, CW, TD, MP, DP, HS, CC, and SU.”
Violation confirmed corrected by letter received from provider on 9/15/2023
“Medical exam or health assessment record was not on file before or within 30 days after admission. One child's file, HP, did not have a date on the medical nor was the weight and height of the child completed.”
Violation confirmed corrected by letter received from provider on 9/18/2023
“Application for enrollment did not include all required information. The application of the following children's files, CC, JF, SU, MP, DC, OM, MM, Md, CM, ZN, and HS, did not have any updated information regarding any new Medical Action Plans or newly diagnosis medical conditions. There were no listed fears or lack thereof for SC, or NN.”
Violation confirmed corrected by letter received from provider on 9/15/2023
“Application did not include health care needs or concerns, symptoms of and the type of response required for the health care needs or concerns. There was not updated information on the current applications regarding health care needs and types of responses needed for children who have medical conditions that were identified post original completing of application.”
Violation confirmed corrected by letter received from provider on 9/15/2023
Read every record and the state’s reports
State record — North Carolina DCDEE
- Last visit
- August 12, 2026
- On file
- 15 visits since September 2023 — 11 cited nothing, 9 of those unannounced
- Fixed?
- All 15 record a correction, in the licensor’s own words.
- Most serious
- North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Aug 2026 Unannounced visit 2 findings
Unannounced visit · August 12, 2026
Signage was not posted regarding the smoking and tobacco restriction at the entrance of the center and/or in vehicles used to transport children. On buses one (1) and two (2) a no-tobacco sign was not posted.
Violation corrected during visit
Parent's medication authorization did not include required information. In group four (4) there was not an authorization for a diaper cream.
Violation corrected during visit
DCDEE facility lookup On that page, enter license number 90000284 in the License Number box, choose Search and open the result; the record is listed under Visits.
Apr 2024 Unannounced visit 2 findings
Unannounced visit · April 19, 2024
Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. On March 10, 2024, a staff member failed to complete an incident report for an incident that occurred resulting in scratches on a four-year-old child's face.
Violation confirmed corrected by letter received from provider on 4/23/2024
Child was handled roughly. On March 10, 2024, in response to a four-year-old child’s verbal outburst, a staff member moved her hand quickly, in a snatching movement, toward the child’s face, which resulted in the child sustaining scratches on their cheeks, most likely as a result of the staff member’s fingernails.
Violation confirmed corrected by letter received from provider on 4/23/2024
DCDEE facility lookup On that page, enter license number 90000284 in the License Number box, choose Search and open the result; the record is listed under Visits.
Nov 2023 Unannounced visit 1 finding
Unannounced visit · November 2, 2023
Child was handled roughly. On October 26, 2023, a staff member picked up a child, age two, and placed the child down on a mat in a rough manner.
Violation confirmed corrected by letter received from provider on 12/19/2023
DCDEE facility lookup On that page, enter license number 90000284 in the License Number box, choose Search and open the result; the record is listed under Visits.
Sep 2023 Unannounced visit 10 findings
Unannounced visit · September 13, 2023
No longer on the state’s site as of September 25, 2026
First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area. On bus #4 there was a reported first aid kit but the keys to open the compartment for the reported kit did not work therefore the kit was not accessible. A portable kit was added during the visit.
Violation corrected during visit
No longer on the state’s site as of September 25, 2026
All vehicles used to transport children were not free of hazards. On Bus #4 there was a red plastic box bolted behind the seat of the driver and it had a broken top and the side was broken and jagged.
Violation confirmed corrected by letter received from provider on 9/15/2023
No longer on the state’s site as of September 25, 2026
The activity plan did not include a daily gross motor activity which may occur indoors and outdoors. In space 550 there was not a daily gross motor activity listed on the activity plan. The NC PRE K didn't include a gross motor activity on the activity plan. These were added during the visit.
Violation corrected during visit
No longer on the state’s site as of September 25, 2026
Parent's medication authorization did not include required information. On several authorizations there were no amounts of diaper cream needing to be applied was not listed on the authorization form.
Violation confirmed corrected by letter received from provider on 9/15/2023
No longer on the state’s site as of September 25, 2026
The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. There were broken bins on the playground area and they were removed.
Violation corrected during visit
No longer on the state’s site as of September 25, 2026
Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Upon review of the transportation binder, it was observed that one child, CM, did not have any emergency information on file and the following students did not have the children's photos on file: AB, AC, NW, CE, MS, DC, AC, CF, JF, KF, OM, AP, SP, DQ, ER, DS, and CW. These were all added during the visit.
Violation corrected during visit
No longer on the state’s site as of September 25, 2026
Emergency information did not name child's health care professional. The application under the emergency information section did not have hospitals or their contact numbers listed for the following children: NN, CW, TD, MP, DP, HS, CC, and SU.
Violation confirmed corrected by letter received from provider on 9/15/2023
No longer on the state’s site as of September 25, 2026
Medical exam or health assessment record was not on file before or within 30 days after admission. One child's file, HP, did not have a date on the medical nor was the weight and height of the child completed.
Violation confirmed corrected by letter received from provider on 9/18/2023
No longer on the state’s site as of September 25, 2026
Application for enrollment did not include all required information. The application of the following children's files, CC, JF, SU, MP, DC, OM, MM, Md, CM, ZN, and HS, did not have any updated information regarding any new Medical Action Plans or newly diagnosis medical conditions. There were no listed fears or lack thereof for SC, or NN.
Violation confirmed corrected by letter received from provider on 9/15/2023
No longer on the state’s site as of September 25, 2026
Application did not include health care needs or concerns, symptoms of and the type of response required for the health care needs or concerns. There was not updated information on the current applications regarding health care needs and types of responses needed for children who have medical conditions that were identified post original completing of application.
Violation confirmed corrected by letter received from provider on 9/15/2023
DCDEE facility lookup On that page, enter license number 90000284 in the License Number box, choose Search and open the result; the record is listed under Visits.
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
Openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies aren’t on this page.
Details
- Website
- kidsrkidsmatthews.com
- Address
- 5549 Potter Road
- License
- 90000284, active
- Quality program
- Five Star License
Run Kids R Kids #9 NC? Correct or add anything here, free.
Add what is missingSources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
State record
From North Carolina DCDEE’s published reports, last checked October 10, 2026.
Details
- Phone, Address, License, Quality program ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 90000284 under License Number, and open the result.
- Website kidsrkidsmatthews.com
Large means the biggest quarter of Charlotte-area’s 591 licensed centers by state-licensed capacity: 163 to 528 children. Small is 11 to 50; medium is 51 to 162.