Concord · Licensed center

Kiddie Connection

What the state has found

The state cited rules at all 8 of its licensing inspections since November 2023.

Of the 74 Charlotte-area centers with 8 licensing inspections, 1% had rules cited at all 8, as this center did.

Licensing inspections

Apr 9, 20261 citation
  • “All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. In Space 4 a space heater was being used and was accessible to children.”

    Violation corrected during visit

Mar 26, 20268 citations
  • “All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. In Space 2 there was a broken tile which created a hole and had exposed flooring underneath.”

    Violation confirmed corrected by letter received from provider on 4/8/2026

  • “All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In Space 2 there is chipping paint on the window sills and is accessible to children.”

    Violation confirmed corrected by letter received from provider on 4/8/2026

  • “The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. On the playground a mobile plastic slide had cracks and was accessible to children.”

    Violation confirmed corrected by letter received from provider on 4/8/2026

  • “New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One staff with a hire date of 1/12/26 did not have documentation of orientation.”

    Violation confirmed corrected by letter received from provider on 4/8/2026

4 more from this inspection
  • “Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Space 4 two outlets accessible to children did not have safety coverings.”

    Violation corrected during visit

  • “All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. In Space 4 a space heater was on the counter at the children's level and was in use.”

    Violation corrected during visit

  • “Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff with a hire date of 9/27/16 did not have the required number of on-going training hours.”

    Violation confirmed corrected by letter received from provider on 4/8/2026

  • “Enhanced staff/child ratios and group sizes were not met. In Space 4 there were 12 children present. One of the children was 3 years of age. The facility meets enhanced ratios and therefore with a three year old should have only had a maximum of 10 children.”

    Violation corrected during visit

Oct 8, 20254 citations
  • “All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Hand sanitizer stored in the kitchen was not stored five feet above the floor.”

    Violation corrected during visit

  • “Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In Space 2 there was bulk milk dated 9/8/25.”

    Violation corrected during visit

  • “Toys and other mouth-contact surfaces were not cleaned and sanitized daily when used or cleaned more frequently if visibly dirty. In Space 1 dolls, doll clothing and other soft materials were visibly dirty.”

    Violation confirmed corrected by letter received from provider on 10/15/2025

  • “The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. In Space 4, there was evidence of droppings and chewed/torn paper in the drawers.”

    Violation confirmed corrected by letter received from provider on 10/15/2025

Apr 10, 20255 citations
  • “All equipment and furnishings were not in good repair. The fence on the playground is in disrepair. The top support bar is sagging and dislocated from the top of the fence line. A child could easily reach the bar.”

    Violation confirmed corrected by letter received from provider on 4/24/2025

  • “Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Two cups in the infant room were dated for last week. There was also a gallon of milk in the kitchen refrigerator with an expiration date of 3/10/25.”

    Violation corrected during visit

  • “Toys and other mouth-contact surfaces were not cleaned and sanitized daily when used or cleaned more frequently if visibly dirty. The tables in Space 4 were visibly dirty, children were sitting at the tables and singing.”

    Violation corrected during visit

  • “Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff with a hire date of 9/29/23 had not completed on-going training hours as required.”

    Violation confirmed corrected by letter received from provider on 4/24/2025

1 more from this inspection
  • “Staff did not complete the health and safety training within one year of employment. One staff with a hire date of 9/29/23 had not completed the Health and Safety Trainings as required.”

    Violation confirmed corrected by letter received from provider on 4/24/2025

Dec 11, 20241 citation
  • “Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Since 11/11/2024, departure times were not documented for four children on two occasions. Since 11/11/2024, departure times for five children were not documented on one occasion.”

    Violation confirmed corrected by letter received from provider on 12/18/2024

Oct 11, 20242 citations
  • “Toys and other mouth-contact surfaces were not cleaned and sanitized daily when used or cleaned more frequently if visibly dirty. Materials in Spaces 1 and 2 had visible surface and ground in dirt. Some of the items include, trucks, soft toys, play kitchen, rugs, dolls, clothing.”

    Violation confirmed corrected by letter received from provider on 10/21/2024

  • “All equipment and furnishings were not in good repair. The carpet in Space 1 was frayed which could cause a tripping hazard.”

    Violation confirmed corrected by letter received from provider on 10/21/2024

May 9, 20244 citations
  • “Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed on 4/1/23.”

    Violation confirmed corrected by letter received from provider on 5/30/2024

  • “The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. In space 2, three children did not not have parent signatures on their feeding plans. For two of the children the second page of the feeding plan was not posted.”

    Violation confirmed corrected by letter received from provider on 5/16/2024

  • “Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last shelter in place/lockdown drill documented was 1/8/24.”

    Violation confirmed corrected by letter received from provider on 5/16/2024

  • “The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member hired on 9/29/23 and a staff member hired on 11/20/23 did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training.”

    Violation confirmed corrected by letter received from provider on 5/16/2024

Nov 15, 20235 citations
  • “Electrical cords were accessible to infants and toddlers. In Space 2 a space heater was plugged in and sitting on the floor accessible to infants.”

    Violation corrected during visit

  • “All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A plug-in air freshener was on the children's level in Space 4.”

    Violation corrected during visit

  • “All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff with a hire date of 3/26/23 did not have First Aid certification.”

    Violation confirmed corrected by letter received from provider on 11/27/2023

  • “All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff with a hire date of 3/26/23 did not have CPR certification.”

    Violation confirmed corrected by letter received from provider on 11/27/2023

1 more from this inspection
  • “The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff with a hire date of 3/26/23 did not have Recognizing and Responding to Suspicions of Child Abuse and Neglect.”

    Violation confirmed corrected by letter received from provider on 11/27/2023

Read every record and the state’s reports

State record — North Carolina DCDEE

Last visit
April 9, 2026
On file
8 visits since November 2023 — all of them cited findings
Fixed?
All 30 record a correction, in the licensor’s own words.
Most serious
North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.

North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.

Apr 2026 Unannounced visit 1 finding

Unannounced visit · April 9, 2026

All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. In Space 4 a space heater was being used and was accessible to children.

Violation corrected during visit

DCDEE facility lookup On that page, enter license number 13000514 in the License Number box, choose Search and open the result; the record is listed under Visits.

Mar 2026 Unannounced visit 8 findings

Unannounced visit · March 26, 2026

All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. In Space 2 there was a broken tile which created a hole and had exposed flooring underneath.

Violation confirmed corrected by letter received from provider on 4/8/2026

All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In Space 2 there is chipping paint on the window sills and is accessible to children.

Violation confirmed corrected by letter received from provider on 4/8/2026

The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. On the playground a mobile plastic slide had cracks and was accessible to children.

Violation confirmed corrected by letter received from provider on 4/8/2026

New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One staff with a hire date of 1/12/26 did not have documentation of orientation.

Violation confirmed corrected by letter received from provider on 4/8/2026

Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Space 4 two outlets accessible to children did not have safety coverings.

Violation corrected during visit

All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. In Space 4 a space heater was on the counter at the children's level and was in use.

Violation corrected during visit

Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff with a hire date of 9/27/16 did not have the required number of on-going training hours.

Violation confirmed corrected by letter received from provider on 4/8/2026

Enhanced staff/child ratios and group sizes were not met. In Space 4 there were 12 children present. One of the children was 3 years of age. The facility meets enhanced ratios and therefore with a three year old should have only had a maximum of 10 children.

Violation corrected during visit

DCDEE facility lookup On that page, enter license number 13000514 in the License Number box, choose Search and open the result; the record is listed under Visits.

Oct 2025 Unannounced visit 4 findings

Unannounced visit · October 8, 2025

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Hand sanitizer stored in the kitchen was not stored five feet above the floor.

Violation corrected during visit

Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In Space 2 there was bulk milk dated 9/8/25.

Violation corrected during visit

Toys and other mouth-contact surfaces were not cleaned and sanitized daily when used or cleaned more frequently if visibly dirty. In Space 1 dolls, doll clothing and other soft materials were visibly dirty.

Violation confirmed corrected by letter received from provider on 10/15/2025

The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. In Space 4, there was evidence of droppings and chewed/torn paper in the drawers.

Violation confirmed corrected by letter received from provider on 10/15/2025

DCDEE facility lookup On that page, enter license number 13000514 in the License Number box, choose Search and open the result; the record is listed under Visits.

Apr 2025 Unannounced visit 5 findings

Unannounced visit · April 10, 2025

All equipment and furnishings were not in good repair. The fence on the playground is in disrepair. The top support bar is sagging and dislocated from the top of the fence line. A child could easily reach the bar.

Violation confirmed corrected by letter received from provider on 4/24/2025

Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Two cups in the infant room were dated for last week. There was also a gallon of milk in the kitchen refrigerator with an expiration date of 3/10/25.

Violation corrected during visit

Toys and other mouth-contact surfaces were not cleaned and sanitized daily when used or cleaned more frequently if visibly dirty. The tables in Space 4 were visibly dirty, children were sitting at the tables and singing.

Violation corrected during visit

Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff with a hire date of 9/29/23 had not completed on-going training hours as required.

Violation confirmed corrected by letter received from provider on 4/24/2025

Staff did not complete the health and safety training within one year of employment. One staff with a hire date of 9/29/23 had not completed the Health and Safety Trainings as required.

Violation confirmed corrected by letter received from provider on 4/24/2025

DCDEE facility lookup On that page, enter license number 13000514 in the License Number box, choose Search and open the result; the record is listed under Visits.

Dec 2024 Unannounced visit 1 finding

Unannounced visit · December 11, 2024

Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Since 11/11/2024, departure times were not documented for four children on two occasions. Since 11/11/2024, departure times for five children were not documented on one occasion.

Violation confirmed corrected by letter received from provider on 12/18/2024

DCDEE facility lookup On that page, enter license number 13000514 in the License Number box, choose Search and open the result; the record is listed under Visits.

Oct 2024 Unannounced visit 2 findings

Unannounced visit · October 11, 2024

Toys and other mouth-contact surfaces were not cleaned and sanitized daily when used or cleaned more frequently if visibly dirty. Materials in Spaces 1 and 2 had visible surface and ground in dirt. Some of the items include, trucks, soft toys, play kitchen, rugs, dolls, clothing.

Violation confirmed corrected by letter received from provider on 10/21/2024

All equipment and furnishings were not in good repair. The carpet in Space 1 was frayed which could cause a tripping hazard.

Violation confirmed corrected by letter received from provider on 10/21/2024

DCDEE facility lookup On that page, enter license number 13000514 in the License Number box, choose Search and open the result; the record is listed under Visits.

May 2024 Unannounced visit 4 findings

Unannounced visit · May 9, 2024

Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed on 4/1/23.

Violation confirmed corrected by letter received from provider on 5/30/2024

The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. In space 2, three children did not not have parent signatures on their feeding plans. For two of the children the second page of the feeding plan was not posted.

Violation confirmed corrected by letter received from provider on 5/16/2024

Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last shelter in place/lockdown drill documented was 1/8/24.

Violation confirmed corrected by letter received from provider on 5/16/2024

The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member hired on 9/29/23 and a staff member hired on 11/20/23 did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training.

Violation confirmed corrected by letter received from provider on 5/16/2024

DCDEE facility lookup On that page, enter license number 13000514 in the License Number box, choose Search and open the result; the record is listed under Visits.

Nov 2023 Unannounced visit 5 findings

Unannounced visit · November 15, 2023

Electrical cords were accessible to infants and toddlers. In Space 2 a space heater was plugged in and sitting on the floor accessible to infants.

Violation corrected during visit

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A plug-in air freshener was on the children's level in Space 4.

Violation corrected during visit

All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff with a hire date of 3/26/23 did not have First Aid certification.

Violation confirmed corrected by letter received from provider on 11/27/2023

All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff with a hire date of 3/26/23 did not have CPR certification.

Violation confirmed corrected by letter received from provider on 11/27/2023

The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff with a hire date of 3/26/23 did not have Recognizing and Responding to Suspicions of Child Abuse and Neglect.

Violation confirmed corrected by letter received from provider on 11/27/2023

DCDEE facility lookup On that page, enter license number 13000514 in the License Number box, choose Search and open the result; the record is listed under Visits.

Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.

Openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies aren’t on this page.

Details

(704) 786-0220

Address
339 Davidson Highway
License
13000514, active
Quality program
Three Star License

Run Kiddie Connection? Correct or add anything here, free.

Add what is missing
Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

All checked July 2026.

State record

From North Carolina DCDEE’s published reports, last checked October 10, 2026.

Details

  • Phone, Address, License, Quality program ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 13000514 under License Number, and open the result.

Small means the smallest quarter of Charlotte-area’s 591 licensed centers by state-licensed capacity: 11 to 50 children. Medium is 51 to 162; large is 163 to 528.