Charlotte · Licensed center
Kiddie Academy Of Charlotte - Highlands
- Large center, licensed for 179 children.
- A Kiddie Academy franchise. The brand is owned by Essential Brands, Inc., a privately held company.
What the state has found
The state cited rules at 26 of its 48 licensing inspections since August 2023.
Of the 256 Charlotte-area centers with 10 or more licensing inspections, more than 99% had rules cited at some but not all of them, as this center did. Fewer than 1% had rules cited at all of them.
Licensing inspections
Jun 24, 20264 citations
“Children were not adequately supervised at all times. A two (2) year old child from space 7 was left outside on the playground for approximately two (2) minutes unsupervised on May 29, 2026.”
Violation confirmed corrected by follow-up visit made by consultant on 6/30/2026
“Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. Toilet paper (sanitary towels) was not available in space 9 and space 10.”
Violation corrected during visit
“A child's hands were not washed after each diaper change. A staff member in space 10 did not assist a child with handwashing after diapering, and a staff member in space 13 did not wipe an infant child's hands with a wipe after diapering; both staff were reminded to wash the child's hands after diapering.”
Violation confirmed corrected by letter received from provider on 6/28/2026
“A violation was found for which there is no item number. Staff must follow diapering procedures according to 15A NCAC 18A .2819; staff did not remove gloves, staff stood a child on the diapering station.”
Violation confirmed corrected by letter received from provider on 6/28/2026
Sep 11, 20251 citation
“Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An outlet in space 13 was uncovered.”
Violation corrected during visit
Aug 28, 20251 citation
“Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. A child (A.S.) is space 1 did not have a medication authorization.”
Violation confirmed corrected by letter received from provider on 8/28/2025
Jul 9, 20256 citations
“Children were not adequately supervised at all times. Children were left unattended on June 27, 2025, after returning from outdoor play.”
Violation confirmed corrected by follow-up visit made by consultant on 7/18/2025
“For children under three years of age, an open area that allows freedom of movement was not available, both indoors or outdoors. Five (5) children were placed in crib when they returned from outdoor play on June 27, 2025.”
Violation confirmed corrected by follow-up visit made by consultant on 7/18/2025
“Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. A bottle was not dated for a child (M.M.) in space 13.”
Violation confirmed corrected by follow-up visit made by consultant on 7/18/2025
“Parent's medication authorization did not include required information. The was not a medication for child (M.M.) in space 13.”
Violation confirmed corrected by letter received from provider on 7/18/2025
2 more from this inspection
“Center staff did not comply with the safe sleep policy. On June 27, 2025, infant staff did not place an infant initially on their back to sleep, and staff did not document when the infant was placed in the crib.”
Violation confirmed corrected by follow-up visit made by consultant on 7/18/2025
“Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space 1 and space 6 and outlets were uncovered.”
Violation corrected during visit
Jul 3, 20251 citation
“Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An outlet cover was not covered in the hallway.”
Violation corrected during visit
Jun 17, 20251 citation
“Enhanced staff/child ratios and group sizes were not met. Staff/child ratios were not met on June 9, 2025, for space 10. One (1) teacher was present with eight (8) toddlers at 9:00 a.m.”
Violation confirmed corrected by letter received from provider on 6/18/2025
May 28, 20251 citation
“Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. The items listed on the menu and the lunch items served did not include a fruit. Items served: Cheese pizza, mixed vegetables, and milk.”
Violation confirmed corrected by letter received from provider on 6/4/2025
May 15, 20251 citation
“Children were not adequately supervised at all times. A two (2) year-old child was left unsupervised in space 6 on May 9, 2025.”
Violation confirmed corrected by letter received from provider on 5/27/2025
Mar 7, 20252 citations
“Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. The substituted breakfast item of turkey sausage was not noted on the menu.”
Violation corrected during visit
“Portions of food once served were served again. In space 7, food was shared from one (1) child's plate to another child's plate.”
Violation confirmed corrected by letter received from provider on 3/10/2025
Feb 18, 20251 citation
“Enhanced staff/child ratios and group sizes were not met. The center's license "meets enhanced ratios." The ratio was not maintained in space 11 at 8:00 a.m., according to the name-to-face policy; the ratio was 1:7 for children that were one (1) years-old; the teacher confirmed the name-to-face policy.”
Violation corrected during visit
Feb 11, 20253 citations
“Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. The time of the incident was incomplete on incident report that was completed on January 30, 2025.”
Violation corrected during visit
“Incident logs were not completed and maintained as required. The incident log was not completed for an incident report that was completed on January 30, 2025.”
Violation corrected during visit
“Children were not adequately supervised at all times. A two (2) year-old child was left unsupervised in the outdoor play area on January 30, 2025.”
Violation confirmed corrected by follow-up visit made by consultant on 2/18/2025
Dec 12, 20244 citations
“Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed October 23, 2023, and the fire inspection is due. The facility does not have a current fire inspection report.”
Violation confirmed corrected by letter received from provider on 12/16/2024
“The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Two (2) staff did not have a signed acknowledgement with all the required information was not maintained in the staff person's file; one (1) staff is no longer employed with the facility.”
Violation confirmed corrected by letter received from provider on 12/30/2024
“Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. The health questionnaire reports were on file for staff The medical report was not on file for the one (1) staff member.”
Violation confirmed corrected by letter received from provider on 12/30/2024
“The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two (2) staff did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff have not completed the training.”
Violation confirmed corrected by letter received from provider on 12/31/2024
Nov 15, 202414 citations
“Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed October 23, 2023, and the fire inspection is due.”
Violation confirmed corrected by letter received from provider on 12/16/2024
“Medical exam or health assessment record was not on file before or within 30 days after admission. A medical or health assessment was not on file within thirty (30) days after admission for (M.N.), (W.B.) and (K.C).”
Violation confirmed corrected by letter received from provider on 12/2/2024
“Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. A child (B.N.) in space 11 did not have a medical action plan.”
Violation confirmed corrected by letter received from provider on 12/2/2024
“The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with (K.M.), (M.M.) and (C.T.) prior to providing care with children and/or a signed acknowledgement with all the required information and was not maintained in the staff person's file.”
Violation confirmed corrected by letter received from provider on 11/21/2024
10 more from this inspection
“The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff (J.L.) and (T.M). did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.”
Violation confirmed corrected by letter received from provider on 12/31/2024
“A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. A child (W.B.) did not have a copy of the signed Summary of NC Law in the child's file.”
Violation confirmed corrected by letter received from provider on 12/2/2024
“Separate lavatories with hot and cold running water, soap, and individual sanitary towels or other approved hand-drying devices were not available for staff in food preparation areas or diaper changing areas. Soap, paper towels, and toilet paper were not available in space 2; soap was not available in space 6; paper towels were not available in space 8.”
Violation confirmed corrected by letter received from provider on 12/2/2024
“Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Five (5) leftover creams were not returned to parents after the course of treatment in space 8. An emergency medication was expired in space 11 for child (B.N.).”
Violation confirmed corrected by letter received from provider on 12/2/2024
“Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. A medical assessment and immunization record was not on file for (M.N.), (W.B.) and (K.C.)”
Violation confirmed corrected by letter received from provider on 12/2/2024
“A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. A child (W.B.) did not have a written permission statement for up to twelve months for participation for off premise activities.”
Violation confirmed corrected by letter received from provider on 12/2/2024
“Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. A child (R.G.), (M.N.), (W.B.) and (K.C.) did not have an immunization record on file within 30 days.”
Violation confirmed corrected by letter received from provider on 12/2/2024
“Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The medication authorization expired for a child in space 11 (B.N) and a child (E.M.) did not have a standing medication authorization for up to six months to administer medication.”
Violation confirmed corrected by letter received from provider on 12/2/2024
“Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Staff (C.T.) did not have medical report, (J.G.) and (J.D.) did not have health questionnaire maintained in file”
Violation confirmed corrected by letter received from provider on 11/25/2024
“A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. A child (W.B.) did not have a have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information.”
Violation confirmed corrected by letter received from provider on 12/2/2024
Oct 16, 20242 citations
“All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. On October 16, 2024, eleven (11) staff members did not have current/valid First Aid training in their staff file.”
Violation confirmed corrected by letter received from provider on 10/30/2024
“All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. On October 16, 2024, eleven (11) staff members did not have current/valid CPR training in their file.”
Violation confirmed corrected by letter received from provider on 10/30/2024
Aug 12, 20241 citation
“Center did not maintain a record of daily attendance. In space #6 thirteen (13) children were present and only twelve (12) were marked on the attendance sheet. In space #7 ten (10)children were present and only nine (9)were marked on the attendance sheet.”
Violation corrected during visit
Jul 22, 20241 citation
“Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. During the review of the staff file, one (1) staff did not have a competed medial exam on file.”
Violation confirmed corrected by letter received from provider on 7/30/2024
Jul 9, 20244 citations
“All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #6 there are crayon marks all over the walls and on crayon marks on the shelves.”
Violation confirmed corrected by follow-up visit made by consultant on 7/22/2024
“Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) staff members date of employment was April 11, 2024. The medical form was dated April 16, 2024”
Violation corrected during visit
“Center did not maintain a record of daily attendance. Space #1 Seven (7) children were present Five (5) children were marked present on the attendance sheet. Space #9 Ten (10) children were present nine (9) children were marked present on the attendance sheet. Space #11 Three (3) children were present one (1) child was marked present on the attendance sheet. Space #12 Five (5) children were present Six (6) children were marked present on the attendance sheet.”
Violation confirmed corrected by follow-up visit made by consultant on 7/22/2024
“On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One (1) staff members date of employment was April 11, 2024. The TB esult was dated April 16, 2024”
Violation corrected during visit
Jul 8, 20245 citations
“Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). A staff member did not complete and submit required forms to complete a criminal background check prior to the expiration date on June 5, 2024.”
Violation confirmed corrected by letter received from provider on 7/8/2024
“A child was restrained as a form of discipline and the child's safety or the safety of others was not at risk. On June 28, 2024, a staff member restrained a one-year-old child on a nap mat, using thier feet to restrict the child from moving for approximately seven (7) minutes.”
Violation confirmed corrected by letter received from provider on 7/8/2024
“Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On June 28, 2024, a staff member aggressively patted a one-year-old child’s back during nap time. The same staff member lifted and pulled a cot toward them with a one-year-old child sitting on it.”
Violation confirmed corrected by letter received from provider on 7/8/2024
“Child was handled roughly. On June 28, 2024, a staff member forcefully placed a one-year-old child on a nap mat two times.”
Violation confirmed corrected by letter received from provider on 7/8/2024
1 more from this inspection
“A valid qualification letter was not on file and available to review at the facility. On July 8, 2024, a staff member's qualification letter was not on file and available to review.”
Violation confirmed corrected by letter received from provider on 7/8/2024
Jun 4, 20241 citation
“Staff/child ratios applicable to a classroom, were not posted in each classroom. In space #2 the staff child ratio poster was filled out incorrectly. A three-year old was enrolled in the classroom the staff child ratio poster stated the youngest child in the classroom was four-year old.”
Violation corrected during visit
May 21, 20241 citation
“Enhanced staff/child ratios and group sizes were not met. It was determined that during nap time there was only one staff member in the classroom with two children aged one year old, and nine children aged two years old.”
Violation corrected during visit
Apr 3, 20244 citations
“Parent's medication authorization did not include required information. In space #4 medical authorization for an epi-pen expired March 19, 2024.”
Violation confirmed corrected by letter received from provider on 4/12/2024
“An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) In space 13 One feeding schedule was not signed by the parent.”
Violation confirmed corrected by follow-up visit made by consultant on 4/9/2024
“Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space 13 One (1) infant was sleeping, and it was documented on the Safe Sleep Chart that the child went to sleep at 11:30, it was 12:00pm, and no safe sleep check had been documented.”
Violation confirmed corrected by follow-up visit made by consultant on 4/9/2024
“Children were not adequately supervised at all times. A three year old child was left in the bathroom alone for approximately 10 minutes”
Violation corrected during visit
Mar 5, 20242 citations
“Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #1 a Bojangles cup was sitting on a shelf, it was thrown away during the visit.”
Violation corrected during visit
“Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Two (2) outlets were observed uncovered, both were corrected during the visit.”
Violation corrected during visit
Feb 29, 20241 citation
“Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In the toddler room a teacher was left out of ratio for approximately 10-15 minutes. She was by herself with 9 toddlers, all one year of age, until another teacher arrived.”
Violation corrected during visit
Feb 13, 20245 citations
“A current activity plan was not posted for each group of children for reference. No classroom had a current lesson plan posted.”
Violation corrected during visit
“An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) Space #12 four (4) infants are enrolled there are only three (3) feeding schedules.”
Violation confirmed corrected by letter received from provider on 2/23/2024
“All floors and floor coverings were not constructed of nonabsorbant, easily cleanable material. Space #8 has a carpet that has food smashed into it, and the carpet is dirty.”
Violation confirmed corrected by letter received from provider on 2/23/2024
“Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Space #10 had an electrical outlet uncovered”
Violation corrected during visit
1 more from this inspection
“Center did not maintain a record of daily attendance. Space #1 had nineteen (19) children present, only eighteen (18) were mark present on the attendance.”
Violation corrected during visit
Feb 1, 202419 citations
“Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Space 13 had an electrical outlet unplugged.”
Violation corrected during visit
“All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Five (5) employees need to complete First Aid training by 1/16/24 . it was completed on 1/18/24.”
Violation corrected during visit
“Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. A teacher was on the playground eating a Danish.”
Violation corrected during visit
“The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Five (5) employees did not complete the training in the required time frame.”
Violation confirmed corrected by follow-up visit made by consultant on 2/13/2024
15 more from this inspection
“A violation was found for which there is no item number. Sanitation rule .2807(g) in space #1 a sandwich was half eaten in a baggie. It was a ham and cheese sandwich that a child brought in to the room to eat as breakfast, but it was still sitting on the shelf at 10:30 and was not kept at the required 45 degrees.”
Violation corrected during visit
“Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. There were no paper towels in space #5”
Violation corrected during visit
“A current activity plan was not posted for each group of children for reference. Space #9 did not have a current activity plan.”
Violation confirmed corrected by follow-up visit made by consultant on 2/13/2024
“An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence)Space 11 Eight (8) infants were enrolled, no feeding schedules were posted. They were in a drawer.”
Violation confirmed corrected by letter received from provider on 2/23/2024
“Toys and other mouth-contact surfaces were not cleaned and sanitized daily when used or cleaned more frequently if visibly dirty. There was a shelf in space #6 that had paint, and sticky residue on it.”
Violation confirmed corrected by letter received from provider on 2/13/2024
“Diaper changing surfaces were not kept free of storage. In space #9 there was a clean bucket of toys sitting on a diaper changing table.”
Violation corrected during visit
“Equipment and furnishings were not sturdy, stable and free of hazards. The fire exit gate on the toddler playground does not close correctly and is causing a pinch point at the bottom of the”
Violation confirmed corrected by follow-up visit made by consultant on 2/13/2024
“All equipment and furnishings were not in good repair. On the playground there was a lawn mower that was missing the handle, and a hula-hoop was bent.”
Violation corrected during visit
“A safe indoor and outdoor environment was not provided for the children. One child was enrolled at the program that had a food allergy and an Epi Pen. The program did not have the Epi Pen on site. There was a metal pole with screws on the toddler playground in the bin that needed to discarded.”
Violation confirmed corrected by follow-up visit made by consultant on 2/13/2024
“Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Diaper cream was on a shelf, in a box that was not locked, and the shelf was not five feet high”
Violation corrected during visit
“Incident logs were not completed and maintained as required. There was no log of incident reports that occurred.”
Violation confirmed corrected by follow-up visit made by consultant on 2/13/2024
“Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. No playground inspection was completed for January 2024.”
Violation confirmed corrected by follow-up visit made by consultant on 2/13/2024
“A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. A safe sleep policy did not have the required enrollment date on the policy.”
Violation confirmed corrected by follow-up visit made by consultant on 2/13/2024
“All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Five (5) employees need to complete CPR training by 1/16/24 . It was completed on 1/18/24.”
Violation corrected during visit
“Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. One (1) infant teacher did not complete the IT SIDS training in the required time frame.”
Violation confirmed corrected by follow-up visit made by consultant on 2/13/2024
Nov 27, 202312 citations
“When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. In space #5 children aged 3-5 yeas old did not have toys in the related activity center, or a sufficient amount of materials.”
Violation confirmed corrected by letter received from provider on 12/11/2023
“For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. There were empty toy bins on the shelves and not enough materials for the children aged 2 to use for play.”
Violation confirmed corrected by letter received from provider on 12/11/2023
“The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. One feeding schedule was not signed by the parent.”
Violation confirmed corrected by letter received from provider on 12/11/2023
“All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A large container of handwashing soap was stored in an unlocked cabinet.”
Violation confirmed corrected by letter received from provider on 12/11/2023
8 more from this inspection
“The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. There was no Safe Sleep Policy posted in the infant room.”
Violation confirmed corrected by letter received from provider on 12/11/2023
“Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Benadryl was in a backpack and not stored locked.”
Violation confirmed corrected by letter received from provider on 12/11/2023
“Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. No playground inspection was completed in October 2023.”
Violation confirmed corrected by letter received from provider on 12/11/2023
“Center did not maintain a record of daily attendance. There were fourteen (14) two-year-old children present, eleven (11) children were marked present on the attendance. In space #11 there were ten (10) infants present, only nine (9) infants were marked present.”
Violation confirmed corrected by letter received from provider on 12/11/2023
“Breast milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Baby food was stored with no name and date in the refrigerator.”
Violation confirmed corrected by letter received from provider on 12/11/2023
“An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence)In space #11 Five (5) of the ten (10) required feeding schedules were posted.”
Violation confirmed corrected by letter received from provider on 12/11/2023
“Parent's medication authorization did not include required information. The authorization for the Benadryl and epi-pen expired in August 2023.”
Violation confirmed corrected by letter received from provider on 12/11/2023
“Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. One infant was observed sleeping and I asked the teacher to see the Safe Sleep Chart, the teacher stated they were keeping the Safe Sleep Chart logs on the iPad, however when I asked to see the documentation of the safe sleep charts, they could not show me on the iPad where it had been documented. There was documentation of Safe Sleep Checks since October 20, 2023.”
Violation confirmed corrected by letter received from provider on 12/11/2023
Read every record and the state’s reports
State record — North Carolina DCDEE
- Last visit
- October 7, 2026
- On file
- 48 visits since August 2023 — 22 cited nothing, 20 of those unannounced
- Fixed?
- All 98 record a correction, in the licensor’s own words.
- Most serious
- North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Jun 2026 Unannounced visit 4 findings
Unannounced visit · June 24, 2026
Children were not adequately supervised at all times. A two (2) year old child from space 7 was left outside on the playground for approximately two (2) minutes unsupervised on May 29, 2026.
Violation confirmed corrected by follow-up visit made by consultant on 6/30/2026
Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. Toilet paper (sanitary towels) was not available in space 9 and space 10.
Violation corrected during visit
A child's hands were not washed after each diaper change. A staff member in space 10 did not assist a child with handwashing after diapering, and a staff member in space 13 did not wipe an infant child's hands with a wipe after diapering; both staff were reminded to wash the child's hands after diapering.
Violation confirmed corrected by letter received from provider on 6/28/2026
A violation was found for which there is no item number. Staff must follow diapering procedures according to 15A NCAC 18A .2819; staff did not remove gloves, staff stood a child on the diapering station.
Violation confirmed corrected by letter received from provider on 6/28/2026
DCDEE facility lookup On that page, enter license number 60004303 in the License Number box, choose Search and open the result; the record is listed under Visits.
Sep 2025 Unannounced visit 1 finding
Unannounced visit · September 11, 2025
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An outlet in space 13 was uncovered.
Violation corrected during visit
DCDEE facility lookup On that page, enter license number 60004303 in the License Number box, choose Search and open the result; the record is listed under Visits.
Aug 2025 Unannounced visit 1 finding
Unannounced visit · August 28, 2025
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. A child (A.S.) is space 1 did not have a medication authorization.
Violation confirmed corrected by letter received from provider on 8/28/2025
DCDEE facility lookup On that page, enter license number 60004303 in the License Number box, choose Search and open the result; the record is listed under Visits.
Jul 2025 Unannounced visit 6 findings
Unannounced visit · July 9, 2025
Children were not adequately supervised at all times. Children were left unattended on June 27, 2025, after returning from outdoor play.
Violation confirmed corrected by follow-up visit made by consultant on 7/18/2025
For children under three years of age, an open area that allows freedom of movement was not available, both indoors or outdoors. Five (5) children were placed in crib when they returned from outdoor play on June 27, 2025.
Violation confirmed corrected by follow-up visit made by consultant on 7/18/2025
Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. A bottle was not dated for a child (M.M.) in space 13.
Violation confirmed corrected by follow-up visit made by consultant on 7/18/2025
Parent's medication authorization did not include required information. The was not a medication for child (M.M.) in space 13.
Violation confirmed corrected by letter received from provider on 7/18/2025
Center staff did not comply with the safe sleep policy. On June 27, 2025, infant staff did not place an infant initially on their back to sleep, and staff did not document when the infant was placed in the crib.
Violation confirmed corrected by follow-up visit made by consultant on 7/18/2025
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space 1 and space 6 and outlets were uncovered.
Violation corrected during visit
DCDEE facility lookup On that page, enter license number 60004303 in the License Number box, choose Search and open the result; the record is listed under Visits.
Jul 2025 Unannounced visit 1 finding
Unannounced visit · July 3, 2025
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An outlet cover was not covered in the hallway.
Violation corrected during visit
DCDEE facility lookup On that page, enter license number 60004303 in the License Number box, choose Search and open the result; the record is listed under Visits.
Jun 2025 Unannounced visit 1 finding
Unannounced visit · June 17, 2025
Enhanced staff/child ratios and group sizes were not met. Staff/child ratios were not met on June 9, 2025, for space 10. One (1) teacher was present with eight (8) toddlers at 9:00 a.m.
Violation confirmed corrected by letter received from provider on 6/18/2025
DCDEE facility lookup On that page, enter license number 60004303 in the License Number box, choose Search and open the result; the record is listed under Visits.
May 2025 Unannounced visit 1 finding
Unannounced visit · May 28, 2025
Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. The items listed on the menu and the lunch items served did not include a fruit. Items served: Cheese pizza, mixed vegetables, and milk.
Violation confirmed corrected by letter received from provider on 6/4/2025
DCDEE facility lookup On that page, enter license number 60004303 in the License Number box, choose Search and open the result; the record is listed under Visits.
May 2025 Unannounced visit 1 finding
Unannounced visit · May 15, 2025
Children were not adequately supervised at all times. A two (2) year-old child was left unsupervised in space 6 on May 9, 2025.
Violation confirmed corrected by letter received from provider on 5/27/2025
DCDEE facility lookup On that page, enter license number 60004303 in the License Number box, choose Search and open the result; the record is listed under Visits.
Mar 2025 Unannounced visit 2 findings
Unannounced visit · March 7, 2025
Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. The substituted breakfast item of turkey sausage was not noted on the menu.
Violation corrected during visit
Portions of food once served were served again. In space 7, food was shared from one (1) child's plate to another child's plate.
Violation confirmed corrected by letter received from provider on 3/10/2025
DCDEE facility lookup On that page, enter license number 60004303 in the License Number box, choose Search and open the result; the record is listed under Visits.
Feb 2025 Unannounced visit 1 finding
Unannounced visit · February 18, 2025
Enhanced staff/child ratios and group sizes were not met. The center's license "meets enhanced ratios." The ratio was not maintained in space 11 at 8:00 a.m., according to the name-to-face policy; the ratio was 1:7 for children that were one (1) years-old; the teacher confirmed the name-to-face policy.
Violation corrected during visit
DCDEE facility lookup On that page, enter license number 60004303 in the License Number box, choose Search and open the result; the record is listed under Visits.
Showing 25 of 48 records. The rest are in the state record linked above.
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
Openings, child care subsidies, cost, teaching approach, and sick and biting policies aren’t on this page.
Who cares for your child
Della Ramsey, MAED (Owner), 20 years in early childhood.
A day here
- Hours
- 7:00 AM to 6:00 PM, 5 days a week
- Meals
- Healthy meals and snacks provided by the Academy
- Updates for parents
- Academy Link app for updates, photos, and daily info
Details
- Website
- kiddieacademy.com
- Address
- 3015 Warner Glen Dr
- License
- 60004303, active
- Quality program
- Three Star License
- Ages they serve
- Infant 6 weeks to 12 months through Pre-Kindergarten 4-Year-Olds; Summer Camp for 2 to 12-Year-Olds
Run Kiddie Academy Of Charlotte - Highlands? Correct or add anything here, free.
Add what is missingSources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
Who cares for your child
- Staff kiddieacademy.com
State record
From North Carolina DCDEE’s published reports, last checked October 10, 2026.
A day here
- Meals, Updates for parents — Checked July 2026 kiddieacademy.com
- Hours — Checked July 2026 kiddieacademy.com
Details
- Phone, Address, License, Quality program — Checked July 2026 ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 60004303 under License Number, and open the result.
- Website — Checked July 2026 kiddieacademy.com
- Ages they serve — Checked July 2026 kiddieacademy.com
- Who runs it — Checked October 2026 kiddieacademy.com/academies/charlotte-highlands
- Who runs it — Checked October 2026 kiddieacademy.com/about-us
Kiddie Academy's own site says the founding Miller family continues to own and operate Kiddie Academy, and that other families own and operate the academies in their communities. kiddieacademy.com
Large means the biggest quarter of Charlotte-area’s 591 licensed centers by state-licensed capacity: 163 to 528 children. Small is 11 to 50; medium is 51 to 162.