Harbor View Creative Learning Center

Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A teacher abruptly put their arm out while trying to intervene when one child was attempting to harm another child. This resulted in the child falling to the ground.

Violation confirmed corrected by follow-up visit made by consultant on 9/29/2026

Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. Several incident reports were not signed by a parent, or included on the incident log.

Violation confirmed corrected by letter received from provider on 9/10/2026

The child care provider did not provide the required beverage(s). Milk was not served with the meal on more than one occasion.

Violation confirmed corrected by letter received from provider on 9/10/2026

A copy of the incident report was not given to the parent. On at least three occasions a parent did not receive an incident report when their child was injured.

Violation confirmed corrected by letter received from provider on 9/10/2026

Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. On August 12, 2026 there was one teacher in a room with eleven children ages 1-4 years old. The ratio for one year old children is 1:6.

Violation confirmed corrected by letter received from provider on 9/10/2026

Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. Milk, nor water was not served with a meal on more than one occasion.

Violation confirmed corrected by letter received from provider on 9/10/2026

When combining age groups, the staff/child ratios for the youngest child in the group was not maintained for the entire group. Wednesday, August 12, 2026, the staff/child ratio for the youngest children was not followed. There were eleven children ages 1-4 years old grouped together with one caregiver.

Violation confirmed corrected by letter received from provider on 9/10/2026

An incident report was not completed and mailed to a Division representative within seven days after the incident when medical treatment was required. An incident requiring medical attention was not sent to a Division representative as required.

Violation confirmed corrected by letter received from provider on 9/10/2026

A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. A child enrolled on 12/1/25 did not have documentation of receiving the summary of NC Child Care Law.

Violation corrected during visit

The activity plan did not provide at least 4 different activities daily listed in GS 110-91(12): art/creative play; books; blocks; manipulatives; and family living and dramatic play, including one of which is outdoors if weather conditions permit. In space 4, the activity plan did not include at least 4 different activities.

Violation confirmed corrected by letter received from provider on 6/4/2026

Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space 1, one infant bottle of milk did not have a the date. In space 8, one child's water bottle was not labeled. In space 9, two children's water bottles were not labeled.

Violation corrected during visit

Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. A staff member hired on 5/20/25 did not have an updated Emergency Information form.

Violation confirmed corrected by letter received from provider on 6/4/2026

Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. A child enrolled on 12/1/25 did not have signed and dated statement of the discipline policy.

Violation corrected during visit

The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. A child enrolled on 12/1/25 did not have documentation of the facility's smoking and tobacco restriction.

Violation corrected during visit

Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. A child enrolled on 12/1/25 did not have documentation of receiving the facility's operational policies.

Violation corrected during visit

The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. An unopened can of Busch Beer and an empty bottle of Tito's was located on the playground for toddler children.

Violation corrected during visit

All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. A staff member hired on 5/20/25 did not have an updated health questionnaire following the initial medical statement.

Violation confirmed corrected by letter received from provider on 6/4/2026

There was a substantiation of child maltreatment. The Division confirmed sufficient information to determine child maltreatment regarding physical needs.

Violation pending provider response

A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking. On 4/9/26, a staff member handled a 3-year-old child in a rough and inappropriate manner when the staff member grabbed the child by the face, and pushed the child into a windowsill, resulting in an injury to the child's head. Also, on the same day, the same staff member handled a 4-year-old child in a rough and inappropriate manner by aggressively grabbing the child by one arm, shoving the child onto their nap cot, standing in front of the child not allowing the child to stand up, and aggressively threw the child onto the ground, because the child would not stay on their nap cot.

Violation confirmed corrected by letter received from provider on 4/17/2026

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Space #8 had two sun blocks and one bug spray that were in aerosol dispensers.

Violation corrected during visit

Children were not adequately supervised at all times. A staff member that cares for children between the ages of two years and three years of age was observed on video footage from August 25, 2025 looking at a cell phone while a child two years of age has a plastic bat in his hand and is observed running into a water fountain and then he was observed heading towards the staff member.

Violation confirmed corrected by letter received from provider on 9/9/2025

Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. A child one year of age was sipping water from a sippy cup that did not have her name on it.

Violation corrected during visit

Staff/child ratios applicable to a classroom, were not posted in each classroom. A blank Staff/ child ratio sheet was posted in the classroom but was not completed with information needed.

Violation corrected during visit