Concord · Licensed family home
Happy Hearts Family Child Care
- Small family home, licensed for up to 5 children.
- Shortlist has found no website for it yet.
What the state has found
The state cited rules at 1 of its 3 licensing inspections since July 2026.
Fewer than 20 Charlotte-area family homes have had 3 licensing inspections, so there is no comparison yet.
Licensing inspections
Oct 8, 20262 citations
“Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. There were three children with enrollment dates 3/2/26, 8/3/26 and 8/12/26 that did not have a copy of their health assessments in their file.”
Violation pending provider response
“Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. There was no documentation that parents of two children (enrolled 3/23/26 & 8/3/26) received a copy of this policy.”
Violation pending provider response
Read every record and the state’s reports
State record — North Carolina DCDEE
- Last visit
- October 8, 2026
- On file
- 3 visits since July 2026 — 2 cited nothing
- Fixed?
- 0 of 2 record a correction, in the licensor’s own words.
- Most serious
- North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Oct 2026 Unannounced visit 2 findings
Unannounced visit · October 8, 2026
Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. There were three children with enrollment dates 3/2/26, 8/3/26 and 8/12/26 that did not have a copy of their health assessments in their file.
Violation pending provider response
Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. There was no documentation that parents of two children (enrolled 3/23/26 & 8/3/26) received a copy of this policy.
Violation pending provider response
DCDEE facility lookup On that page, enter license number 13000645 in the License Number box, choose Search and open the result; the record is listed under Visits.
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
Openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies aren’t on this page.
Details
- Address
- 9726 White Chapel Dr NW
- License
- 13000645, active
Run Happy Hearts Family Child Care? Correct or add anything here, free.
Add what is missingSources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked October 2026.
State record
From North Carolina DCDEE’s published reports, last checked October 10, 2026.
Details
- Phone, Address, License ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 13000645 under License Number, and open the result.
Small means licensed for 5 to 7 children, among Charlotte-area’s 137 licensed family homes by state-licensed capacity. Mid-size is 8; larger is 9 to 10.