Waxhaw · Licensed center
Everbrook Academy
- Medium center, licensed for 156 children.
- Run by a for-profit business, which holds the license.
- An Everbrook Academy center. The chain is owned by American Securities, a private-equity firm.
- Shortlist has found no website for it yet.
What the state has found
The state cited rules at 5 of its 16 licensing inspections since December 2023.
Of the 256 Charlotte-area centers with 10 or more licensing inspections, more than 99% had rules cited at some but not all of them, as this center did. Fewer than 1% had rules cited at all of them.
Licensing inspections
Dec 10, 20243 citations
“The activity plan did not include a daily gross motor activity which may occur indoors and outdoors. In space one hundred and twenty two (122) the gross motor activity was not posted on the activity plan.”
Violation corrected during visit
“Medical exam or health assessment record was not on file before or within 30 days after admission. One child's folder showed a medical exam form completed more than thirty (30) days past the enrollment date.”
Violation confirmed corrected by letter received from provider on 12/16/2024
“Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. In each staff file reviewed (existing and new staff) the medical report, and/or the health questionnaire was maintained in the main file and not in a separate medical file.”
Violation confirmed corrected by letter received from provider on 12/16/2024
Jun 20, 20245 citations
“Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. A child's Food Allergy and Anaphylaxis Emergency Care Plan was not updated at least annually.”
Violation confirmed corrected by letter received from provider on 7/26/2024
“Food required for any special diet was not provided by parent or center. On June 12, 2024, a three-year-old child with a severe food allergy was not served food in alignment with his dietary needs.”
Violation confirmed corrected by letter received from provider on 6/21/2024
“A safe indoor and outdoor environment was not provided for the children. Staff failed to provide a safe environment when a three-year-old child with a documented severe allergy to egg was served ravioli that contained egg.”
Violation confirmed corrected by letter received from provider on 6/21/2024
“A drug or medicine was administered in a manner not authorized by the child's parent, physician or other authorized health professional. On June 12, 2024, staff failed to follow a child's Food Allergy and Anaphylaxis Emergency Care Plan when a staff member waited five minutes after giving Benadryl before administering the Epi-pen.”
Violation confirmed corrected by letter received from provider on 7/26/2024
1 more from this inspection
“An incident report was not completed and mailed to a Division representative within seven days after the incident when medical treatment was required. Although an incident report was completed for an incident on June 12, 2024, the report was not sent to the NCDCDEE child care consultant within seven days as required.”
Violation confirmed corrected by letter received from provider on 6/21/2024
May 16, 20246 citations
“Equipment and furnishings were not sturdy, stable and free of hazards. In room one hundred and thirty (#130) there was a large cabinet and the door was not completely on the hinges. This was temporarily fixed.”
Violation corrected during visit
“All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In the outside learning environment there was a bag of potting soil in an shed accessible to children.”
Violation corrected during visit
“All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. On the playground that serves older children there were two bags of potting soil accessible in a open storage area.”
Violation corrected during visit
“Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The last monthly playground inspection was completed in February of 2024.”
Violation confirmed corrected by letter received from provider on 5/16/2024
2 more from this inspection
“On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. New staff members A.J. and S.M dates of TB reading were after their initial date of work.”
Violation confirmed corrected by letter received from provider on 5/16/2024
“When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. In room 134 there was screen time used for daily lessons but it was not posted on the weekly activity plan. The parents were aware of the use of developmentally appropriate screen time in their yearly newsletter.”
Violation confirmed corrected by letter received from provider on 5/16/2024
Jan 22, 20242 citations
“The written feeding plan was not modified as the child's needs changed. In November 2023, the center administration was advised that a child's, age one, feeding plan needed to be updated due to digestive issues regarding consuming cow's milk. The feeding plan should have been updated to show the child was to only recieve milk provided by the parent.”
Violation confirmed corrected by letter received from provider on 2/19/2024
“Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On December 21, 2023, a staff member, picked up a child, age one-year-old, by the upper arms to move the child to another area in the classroom.”
Violation confirmed corrected by letter received from provider on 2/6/2024
Dec 12, 20239 citations
“Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In the room that serves toddler, plastic bags were accessible to children.”
Violation corrected during visit
“Medical exam or health assessment record was not on file before or within 30 days after admission. Child #1, #2 and #3 did not have medical forms in their files upon enrollment or within thirty (30) days after enrollment.”
Violation confirmed corrected by letter received from provider on 12/15/2023
“A valid qualification letter was not on file and available to review at the facility. Staff members M.S. and K.F. had expired provisional qualifying letters on file. Both staff members did have updated qualifying letters and were able to provided the letters and they were added to their personnel files.”
Violation corrected during visit
“Distance learning was used to complete First Aid, CPR and/or playground safety training. Staff member M.L.'s blended learning certificate showing completion of hands on training and overall completion of the course was not on file.”
Violation confirmed corrected by letter received from provider on 12/12/2023
5 more from this inspection
“Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In the Pre-K room that serves children two to three years old there was an epi-pen that was not in its original prescription container.”
Violation confirmed corrected by letter received from provider on 12/15/2023
“Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In the classroom that serves toddlers, there were diaper creams that were expired and not discarded within seventy-two hours of expiration of medical permission forms.”
Violation confirmed corrected by letter received from provider on 12/15/2023
“All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff Member D/B did not have First Aid training within the required timeline even though two (2) classes were assigned for the staff member.”
Violation confirmed corrected by letter received from provider on 12/26/2023
“All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff Member D/B did not have CPR training within the required timeline even though two (2) classes were assigned for the staff member.”
Violation confirmed corrected by letter received from provider on 12/26/2023
“Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In the room that serves toddlers there were diaper creams that did not have medication permission forms allowing usage. There were also three (3) extra creams that did not have any child assigned to the medications.”
Violation confirmed corrected by letter received from provider on 12/15/2023
Read every record and the state’s reports
State record — North Carolina DCDEE
- Last visit
- June 22, 2026
- On file
- 16 visits since December 2023 — 11 cited nothing, 9 of those unannounced
- Fixed?
- All 25 record a correction, in the licensor’s own words.
- Most serious
- North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Dec 2024 Unannounced visit 3 findings
Unannounced visit · December 10, 2024
The activity plan did not include a daily gross motor activity which may occur indoors and outdoors. In space one hundred and twenty two (122) the gross motor activity was not posted on the activity plan.
Violation corrected during visit
Medical exam or health assessment record was not on file before or within 30 days after admission. One child's folder showed a medical exam form completed more than thirty (30) days past the enrollment date.
Violation confirmed corrected by letter received from provider on 12/16/2024
Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. In each staff file reviewed (existing and new staff) the medical report, and/or the health questionnaire was maintained in the main file and not in a separate medical file.
Violation confirmed corrected by letter received from provider on 12/16/2024
DCDEE facility lookup On that page, enter license number 90000508 in the License Number box, choose Search and open the result; the record is listed under Visits.
Jun 2024 Unannounced visit 5 findings
Unannounced visit · June 20, 2024
Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. A child's Food Allergy and Anaphylaxis Emergency Care Plan was not updated at least annually.
Violation confirmed corrected by letter received from provider on 7/26/2024
Food required for any special diet was not provided by parent or center. On June 12, 2024, a three-year-old child with a severe food allergy was not served food in alignment with his dietary needs.
Violation confirmed corrected by letter received from provider on 6/21/2024
A safe indoor and outdoor environment was not provided for the children. Staff failed to provide a safe environment when a three-year-old child with a documented severe allergy to egg was served ravioli that contained egg.
Violation confirmed corrected by letter received from provider on 6/21/2024
A drug or medicine was administered in a manner not authorized by the child's parent, physician or other authorized health professional. On June 12, 2024, staff failed to follow a child's Food Allergy and Anaphylaxis Emergency Care Plan when a staff member waited five minutes after giving Benadryl before administering the Epi-pen.
Violation confirmed corrected by letter received from provider on 7/26/2024
An incident report was not completed and mailed to a Division representative within seven days after the incident when medical treatment was required. Although an incident report was completed for an incident on June 12, 2024, the report was not sent to the NCDCDEE child care consultant within seven days as required.
Violation confirmed corrected by letter received from provider on 6/21/2024
DCDEE facility lookup On that page, enter license number 90000508 in the License Number box, choose Search and open the result; the record is listed under Visits.
May 2024 Unannounced visit 6 findings
Unannounced visit · May 16, 2024
Equipment and furnishings were not sturdy, stable and free of hazards. In room one hundred and thirty (#130) there was a large cabinet and the door was not completely on the hinges. This was temporarily fixed.
Violation corrected during visit
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In the outside learning environment there was a bag of potting soil in an shed accessible to children.
Violation corrected during visit
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. On the playground that serves older children there were two bags of potting soil accessible in a open storage area.
Violation corrected during visit
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The last monthly playground inspection was completed in February of 2024.
Violation confirmed corrected by letter received from provider on 5/16/2024
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. New staff members A.J. and S.M dates of TB reading were after their initial date of work.
Violation confirmed corrected by letter received from provider on 5/16/2024
When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. In room 134 there was screen time used for daily lessons but it was not posted on the weekly activity plan. The parents were aware of the use of developmentally appropriate screen time in their yearly newsletter.
Violation confirmed corrected by letter received from provider on 5/16/2024
DCDEE facility lookup On that page, enter license number 90000508 in the License Number box, choose Search and open the result; the record is listed under Visits.
Jan 2024 Unannounced visit 2 findings
Unannounced visit · January 22, 2024
The written feeding plan was not modified as the child's needs changed. In November 2023, the center administration was advised that a child's, age one, feeding plan needed to be updated due to digestive issues regarding consuming cow's milk. The feeding plan should have been updated to show the child was to only recieve milk provided by the parent.
Violation confirmed corrected by letter received from provider on 2/19/2024
Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On December 21, 2023, a staff member, picked up a child, age one-year-old, by the upper arms to move the child to another area in the classroom.
Violation confirmed corrected by letter received from provider on 2/6/2024
DCDEE facility lookup On that page, enter license number 90000508 in the License Number box, choose Search and open the result; the record is listed under Visits.
Dec 2023 Unannounced visit 9 findings
Unannounced visit · December 12, 2023
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In the room that serves toddler, plastic bags were accessible to children.
Violation corrected during visit
Medical exam or health assessment record was not on file before or within 30 days after admission. Child #1, #2 and #3 did not have medical forms in their files upon enrollment or within thirty (30) days after enrollment.
Violation confirmed corrected by letter received from provider on 12/15/2023
A valid qualification letter was not on file and available to review at the facility. Staff members M.S. and K.F. had expired provisional qualifying letters on file. Both staff members did have updated qualifying letters and were able to provided the letters and they were added to their personnel files.
Violation corrected during visit
Distance learning was used to complete First Aid, CPR and/or playground safety training. Staff member M.L.'s blended learning certificate showing completion of hands on training and overall completion of the course was not on file.
Violation confirmed corrected by letter received from provider on 12/12/2023
Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In the Pre-K room that serves children two to three years old there was an epi-pen that was not in its original prescription container.
Violation confirmed corrected by letter received from provider on 12/15/2023
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In the classroom that serves toddlers, there were diaper creams that were expired and not discarded within seventy-two hours of expiration of medical permission forms.
Violation confirmed corrected by letter received from provider on 12/15/2023
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff Member D/B did not have First Aid training within the required timeline even though two (2) classes were assigned for the staff member.
Violation confirmed corrected by letter received from provider on 12/26/2023
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff Member D/B did not have CPR training within the required timeline even though two (2) classes were assigned for the staff member.
Violation confirmed corrected by letter received from provider on 12/26/2023
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In the room that serves toddlers there were diaper creams that did not have medication permission forms allowing usage. There were also three (3) extra creams that did not have any child assigned to the medications.
Violation confirmed corrected by letter received from provider on 12/15/2023
DCDEE facility lookup On that page, enter license number 90000508 in the License Number box, choose Search and open the result; the record is listed under Visits.
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
Openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies aren’t on this page.
Details
- Address
- 2925 Providence Road
- License
- 90000508, active
- Quality program
- Five Star License
Run Everbrook Academy? Correct or add anything here, free.
Add what is missingSources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
State record
From North Carolina DCDEE’s published reports, last checked October 10, 2026.
Details
- Phone, Address, License — Checked July 2026 ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 90000508 under License Number, and open the result.
- Quality program — Checked October 2026 ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 90000508 under License Number, and open the result.
- Who runs it — Checked September 2026 ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 90000508 under License Number, open the result and expand Owner Information: the licensee is listed as Primary Owner.
- Who runs it — Checked October 2026 everbrookacademy.com
- Who runs it — Checked October 2026 american-securities.com
Everbrook Academy is one of Learning Care Group's brands. The private-equity firm American Securities lists Learning Care Group among its current companies, an investment it made in 2014. american-securities.com
Medium means the middle half of Charlotte-area’s 591 licensed centers by state-licensed capacity: 51 to 162 children. Small is 11 to 50; large is 163 to 528.