Kannapolis · Licensed family home
Cynthia's Child Care
- Mid-size family home, licensed for up to 8 children.
- Shortlist has found no website for it yet.
What the state has found
The state cited rules at 4 of its 7 licensing inspections since May 2024.
Of the 33 Charlotte-area family homes with 7 licensing inspections, 15% had rules cited at 4 of them, as this home did. 6% had none cited.
Licensing inspections
Sep 4, 20254 citations
“Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance). The operator did not complete and submit required forms to complete a criminal background check.”
Violation confirmed corrected by letter received from provider on 9/22/2025
“A valid qualification letter was not on file and available for review at the facility. The operator's family member that lives in the home (DOB: 9/3/64) did not have a valid qualification letter on file and available for review.”
Violation confirmed corrected by letter received from provider on 9/22/2025
“The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current. The operator did not have a current EPR plan on file and available for review.”
Violation confirmed corrected by letter received from provider on 9/22/2025
“Operator did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within the required time frame. The operator did not have a Recognizing and Responding to Suspicions of Child Maltreatment training certificate on file and available for review.”
Violation confirmed corrected by letter received from provider on 9/22/2025
Apr 22, 20252 citations
“Operator has not completed ITS-SIDS training every three years from the completion date of the previous ITS-SIDS training. The operator did not have a current ITS-SIDS training certificate on file and available for review.”
Violation confirmed corrected by letter received from provider on 5/6/2025
“The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current. The operator last updated the EPR plan in 2019 and the EPR plan did not contain up to date information.”
Violation confirmed corrected by letter received from provider on 5/6/2025
Oct 10, 20241 citation
“Number of preschool children exceeded five children, including the provider's own preschool children. There were six preschool children in care today, ranging in age from infants to four years of age.”
Violation confirmed corrected by letter received from provider on 11/6/2024
May 7, 20247 citations
“Electrical outlets not in use were not covered. Two electrical outlets by your computer and file cabinets near the dining room area, three electrical outlets on the backsplash area in your kitchen, and one electrical outlet behind the high chairs were left uncovered.”
Violation corrected during visit
“Health questionnaire was not completed annually. Your Health Questionnaire on file was dated 01/04/2023.”
Violation corrected during visit
“The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current. The EPR Plan on file was dated 2016.”
Violation confirmed corrected by letter received from provider on 5/21/2024
“Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. The Prevention of Shaken Baby and Abusive Head Trauma policy parent acknowledgement statement was not on file for one child with a date of enrollment of 02/21/2024.”
Violation confirmed corrected by letter received from provider on 5/21/2024
3 more from this inspection
“Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. One aerosol can of cooking spray was stored in an unlocked cabinet in the kitchen and one aerosol can of cook top cleaner was stored on the kitchen counter beside the stove top.”
Violation corrected during visit
“Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. One child with a date of enrollment of 02/21/2024 did not have a health assessment report on file.”
Violation confirmed corrected by letter received from provider on 5/21/2024
“Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. Several departure times were not recorded for 05/06/2024.”
Violation corrected during visit
Read every record and the state’s reports
State record — North Carolina DCDEE
- Last visit
- March 10, 2026
- On file
- 7 visits since May 2024 — 3 cited nothing, 3 of those unannounced
- Fixed?
- All 14 record a correction, in the licensor’s own words.
- Most serious
- North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Sep 2025 Unannounced visit 4 findings
Unannounced visit · September 4, 2025
Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance). The operator did not complete and submit required forms to complete a criminal background check.
Violation confirmed corrected by letter received from provider on 9/22/2025
A valid qualification letter was not on file and available for review at the facility. The operator's family member that lives in the home (DOB: 9/3/64) did not have a valid qualification letter on file and available for review.
Violation confirmed corrected by letter received from provider on 9/22/2025
The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current. The operator did not have a current EPR plan on file and available for review.
Violation confirmed corrected by letter received from provider on 9/22/2025
Operator did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within the required time frame. The operator did not have a Recognizing and Responding to Suspicions of Child Maltreatment training certificate on file and available for review.
Violation confirmed corrected by letter received from provider on 9/22/2025
DCDEE facility lookup On that page, enter license number 13000477 in the License Number box, choose Search and open the result; the record is listed under Visits.
Apr 2025 Unannounced visit 2 findings
Unannounced visit · April 22, 2025
Operator has not completed ITS-SIDS training every three years from the completion date of the previous ITS-SIDS training. The operator did not have a current ITS-SIDS training certificate on file and available for review.
Violation confirmed corrected by letter received from provider on 5/6/2025
The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current. The operator last updated the EPR plan in 2019 and the EPR plan did not contain up to date information.
Violation confirmed corrected by letter received from provider on 5/6/2025
DCDEE facility lookup On that page, enter license number 13000477 in the License Number box, choose Search and open the result; the record is listed under Visits.
Oct 2024 Unannounced visit 1 finding
Unannounced visit · October 10, 2024
Number of preschool children exceeded five children, including the provider's own preschool children. There were six preschool children in care today, ranging in age from infants to four years of age.
Violation confirmed corrected by letter received from provider on 11/6/2024
DCDEE facility lookup On that page, enter license number 13000477 in the License Number box, choose Search and open the result; the record is listed under Visits.
May 2024 Unannounced visit 7 findings
Unannounced visit · May 7, 2024
Electrical outlets not in use were not covered. Two electrical outlets by your computer and file cabinets near the dining room area, three electrical outlets on the backsplash area in your kitchen, and one electrical outlet behind the high chairs were left uncovered.
Violation corrected during visit
Health questionnaire was not completed annually. Your Health Questionnaire on file was dated 01/04/2023.
Violation corrected during visit
The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current. The EPR Plan on file was dated 2016.
Violation confirmed corrected by letter received from provider on 5/21/2024
Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. The Prevention of Shaken Baby and Abusive Head Trauma policy parent acknowledgement statement was not on file for one child with a date of enrollment of 02/21/2024.
Violation confirmed corrected by letter received from provider on 5/21/2024
Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. One aerosol can of cooking spray was stored in an unlocked cabinet in the kitchen and one aerosol can of cook top cleaner was stored on the kitchen counter beside the stove top.
Violation corrected during visit
Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. One child with a date of enrollment of 02/21/2024 did not have a health assessment report on file.
Violation confirmed corrected by letter received from provider on 5/21/2024
Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. Several departure times were not recorded for 05/06/2024.
Violation corrected during visit
DCDEE facility lookup On that page, enter license number 13000477 in the License Number box, choose Search and open the result; the record is listed under Visits.
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
Openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies aren’t on this page.
Details
- Address
- 2129 Clear Brook Drive
- License
- 13000477, active
- Quality program
- Four Star License
Run Cynthia's Child Care? Correct or add anything here, free.
Add what is missingSources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
State record
From North Carolina DCDEE’s published reports, last checked October 10, 2026.
Details
- Phone, Address, License, Quality program ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 13000477 under License Number, and open the result.
Mid-size means licensed for 8 children, the size at least half of Charlotte-area’s 137 licensed family homes hold. Small is 5 to 7; larger is 9 to 10.