Charlotte · Licensed center
Creative Kids Learning Academy LLC
- Medium center, licensed for 87 children.
- Run by a for-profit business, which holds the license.
- Shortlist has found no website for it yet.
What the state has found
The state cited rules at 7 of its 9 licensing inspections since November 2023.
Of the 51 Charlotte-area centers with 9 licensing inspections, 10% had rules cited at 7 of them, as this center did. 2% had rules cited at all 9.
Licensing inspections
Apr 16, 20263 citations
“The depth of the loose surfacing was not based on critical height of the equipment. The depth of the loose surfacing material around the climbing equipment on the preschool playground was not adequate.”
Violation confirmed corrected by letter received from provider on 5/1/2026
“All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. The carpet needs to be cleaned in space #1.”
Violation confirmed corrected by letter received from provider on 5/1/2026
“Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. The medical report for new staff member, D.S. was older than 12 months.”
Violation confirmed corrected by letter received from provider on 5/1/2026
Oct 29, 20257 citations
“Children between 12 and 24 months of age were grouped with children 3 years of age or older. A child one year of age was grouped with children 3 years of age and older.”
Violation confirmed corrected by follow-up visit made by consultant on 11/10/2025
“All equipment and furnishings were not in good repair. In the school age outdoor play area, there were several balls that were flat.”
Violation confirmed corrected by letter received from provider on 11/12/2025
“The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. On the toddler and preschool playgrounds there were weeds.”
Violation confirmed corrected by letter received from provider on 11/12/2025
“Training counted by staff, was not approved by the Division, as required in rule. Staff member C.G. received trainings not approved by the Division.”
Violation confirmed corrected by letter received from provider on 11/12/2025
3 more from this inspection
“Center did not maintain a record of daily attendance. In spaces #1 and 3, the daily attendance was not maintained.”
Violation confirmed corrected by letter received from provider on 11/12/2025
“The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. Proof of completion was not available for the annual review of the EPR Plan.”
Violation confirmed corrected by letter received from provider on 11/12/2025
“Staff did not complete the health and safety training within one year of employment. Staff member, C.G. did not complete two of the health and safety required topics.”
Violation confirmed corrected by letter received from provider on 11/12/2025
May 13, 20257 citations
“All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. An aerosol can was on a shelf in space #1 and not stored in a locked room or cabinet.”
Violation corrected during visit
“Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #4, a plastic bag with diapers was stored in a cubby accessible to children under three years of age.”
Violation corrected during visit
“All equipment and furnishings were not in good repair. On the preschool playground, a red riding toy had chipping paint. On the toddler playground, there was a mat with cracked and broken pieces of plastic, there were broken pieces of plastic and wood embedded in the ground, one of the wooden borders around the plant bed was broken and a wire was hanging into the plant bed. The fence near the walking path to the toddler playground is in need of repair.”
Violation confirmed corrected by letter received from provider on 5/23/2025
“Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An outlet was not covered in space #3.”
Violation corrected during visit
3 more from this inspection
“All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff member, S.S. did not complete the required first aid training that was due by 2/2025.”
Violation confirmed corrected by letter received from provider on 6/11/2025
“All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff member, S.S. did not complete the required CPR training that was due by 2/2025.”
Violation confirmed corrected by letter received from provider on 6/11/2025
“The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Staff member, S.S. did not complete the required training prior to caring for children.”
Violation confirmed corrected by letter received from provider on 5/23/2025
Nov 1, 20242 citations
“All equipment and furnishings were not in good repair. The play structure on the preschool playground needs to be power washed.”
Violation confirmed corrected by letter received from provider on 11/12/2024
“Staff did not complete the health and safety training within one year of employment. Staff member, S.M. did not completed all required topics for the health and safety trainings.”
Violation confirmed corrected by letter received from provider on 11/12/2024
Jun 6, 20243 citations
“Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The thermometer in the refrigerator in space #1 was broken.”
Violation confirmed corrected by letter received from provider on 6/10/2024
“Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection was not completed for the month of May 2024 as required.”
Violation confirmed corrected by letter received from provider on 6/10/2024
“Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place or lockdown drill was due to be completed in March 2024, but was conducted in April 2024.”
Violation confirmed corrected by letter received from provider on 6/10/2024
Feb 9, 20242 citations
“Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. A medical action plan was not completed when information noted on a child's application deemed it necessary.”
Violation confirmed corrected by letter received from provider on 2/19/2024
“Center administrators and staff did not use the information provided in the application to ensure that each individual child's needs are met. A child's application indicated that the child was not to consume milk and the child's name was on the allergy list posted within the child's classroom. During lunchtime, a staff member gave the child milk. The child consumed the milk causing the child to have diarrhea that soiled the child's clothes and bed linen.”
Violation confirmed corrected by letter received from provider on 2/19/2024
Nov 6, 20233 citations
“Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. New staff member S.M. had a medical report that was older than 12 months.”
Violation confirmed corrected by letter received from provider on 11/14/2023
“Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Staff member C.G. did not complete the required on-going training hours.”
Violation confirmed corrected by letter received from provider on 11/14/2023
“Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The thermometer in the refrigerator in space #1 was broken.”
Violation corrected during visit
Read every record and the state’s reports
State record — North Carolina DCDEE
- Last visit
- April 16, 2026
- On file
- 9 visits since November 2023 — 2 cited nothing, 2 of those unannounced
- Fixed?
- All 27 record a correction, in the licensor’s own words.
- Most serious
- North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Apr 2026 Unannounced visit 3 findings
Unannounced visit · April 16, 2026
The depth of the loose surfacing was not based on critical height of the equipment. The depth of the loose surfacing material around the climbing equipment on the preschool playground was not adequate.
Violation confirmed corrected by letter received from provider on 5/1/2026
All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. The carpet needs to be cleaned in space #1.
Violation confirmed corrected by letter received from provider on 5/1/2026
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. The medical report for new staff member, D.S. was older than 12 months.
Violation confirmed corrected by letter received from provider on 5/1/2026
DCDEE facility lookup On that page, enter license number 60003783 in the License Number box, choose Search and open the result; the record is listed under Visits.
Oct 2025 Unannounced visit 7 findings
Unannounced visit · October 29, 2025
Children between 12 and 24 months of age were grouped with children 3 years of age or older. A child one year of age was grouped with children 3 years of age and older.
Violation confirmed corrected by follow-up visit made by consultant on 11/10/2025
All equipment and furnishings were not in good repair. In the school age outdoor play area, there were several balls that were flat.
Violation confirmed corrected by letter received from provider on 11/12/2025
The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. On the toddler and preschool playgrounds there were weeds.
Violation confirmed corrected by letter received from provider on 11/12/2025
Training counted by staff, was not approved by the Division, as required in rule. Staff member C.G. received trainings not approved by the Division.
Violation confirmed corrected by letter received from provider on 11/12/2025
Center did not maintain a record of daily attendance. In spaces #1 and 3, the daily attendance was not maintained.
Violation confirmed corrected by letter received from provider on 11/12/2025
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. Proof of completion was not available for the annual review of the EPR Plan.
Violation confirmed corrected by letter received from provider on 11/12/2025
Staff did not complete the health and safety training within one year of employment. Staff member, C.G. did not complete two of the health and safety required topics.
Violation confirmed corrected by letter received from provider on 11/12/2025
DCDEE facility lookup On that page, enter license number 60003783 in the License Number box, choose Search and open the result; the record is listed under Visits.
May 2025 Unannounced visit 7 findings
Unannounced visit · May 13, 2025
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. An aerosol can was on a shelf in space #1 and not stored in a locked room or cabinet.
Violation corrected during visit
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #4, a plastic bag with diapers was stored in a cubby accessible to children under three years of age.
Violation corrected during visit
All equipment and furnishings were not in good repair. On the preschool playground, a red riding toy had chipping paint. On the toddler playground, there was a mat with cracked and broken pieces of plastic, there were broken pieces of plastic and wood embedded in the ground, one of the wooden borders around the plant bed was broken and a wire was hanging into the plant bed. The fence near the walking path to the toddler playground is in need of repair.
Violation confirmed corrected by letter received from provider on 5/23/2025
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An outlet was not covered in space #3.
Violation corrected during visit
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff member, S.S. did not complete the required first aid training that was due by 2/2025.
Violation confirmed corrected by letter received from provider on 6/11/2025
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff member, S.S. did not complete the required CPR training that was due by 2/2025.
Violation confirmed corrected by letter received from provider on 6/11/2025
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Staff member, S.S. did not complete the required training prior to caring for children.
Violation confirmed corrected by letter received from provider on 5/23/2025
DCDEE facility lookup On that page, enter license number 60003783 in the License Number box, choose Search and open the result; the record is listed under Visits.
Nov 2024 Unannounced visit 2 findings
Unannounced visit · November 1, 2024
All equipment and furnishings were not in good repair. The play structure on the preschool playground needs to be power washed.
Violation confirmed corrected by letter received from provider on 11/12/2024
Staff did not complete the health and safety training within one year of employment. Staff member, S.M. did not completed all required topics for the health and safety trainings.
Violation confirmed corrected by letter received from provider on 11/12/2024
DCDEE facility lookup On that page, enter license number 60003783 in the License Number box, choose Search and open the result; the record is listed under Visits.
Jun 2024 Unannounced visit 3 findings
Unannounced visit · June 6, 2024
Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The thermometer in the refrigerator in space #1 was broken.
Violation confirmed corrected by letter received from provider on 6/10/2024
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection was not completed for the month of May 2024 as required.
Violation confirmed corrected by letter received from provider on 6/10/2024
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place or lockdown drill was due to be completed in March 2024, but was conducted in April 2024.
Violation confirmed corrected by letter received from provider on 6/10/2024
DCDEE facility lookup On that page, enter license number 60003783 in the License Number box, choose Search and open the result; the record is listed under Visits.
Feb 2024 Unannounced visit 2 findings
Unannounced visit · February 9, 2024
Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. A medical action plan was not completed when information noted on a child's application deemed it necessary.
Violation confirmed corrected by letter received from provider on 2/19/2024
Center administrators and staff did not use the information provided in the application to ensure that each individual child's needs are met. A child's application indicated that the child was not to consume milk and the child's name was on the allergy list posted within the child's classroom. During lunchtime, a staff member gave the child milk. The child consumed the milk causing the child to have diarrhea that soiled the child's clothes and bed linen.
Violation confirmed corrected by letter received from provider on 2/19/2024
DCDEE facility lookup On that page, enter license number 60003783 in the License Number box, choose Search and open the result; the record is listed under Visits.
Nov 2023 Unannounced visit 3 findings
Unannounced visit · November 6, 2023
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. New staff member S.M. had a medical report that was older than 12 months.
Violation confirmed corrected by letter received from provider on 11/14/2023
Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Staff member C.G. did not complete the required on-going training hours.
Violation confirmed corrected by letter received from provider on 11/14/2023
Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The thermometer in the refrigerator in space #1 was broken.
Violation corrected during visit
DCDEE facility lookup On that page, enter license number 60003783 in the License Number box, choose Search and open the result; the record is listed under Visits.
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
Openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies aren’t on this page.
Details
- Address
- 932 West Sugar Creek Road
- License
- 60003783, active
- Quality program
- Four Star License
Run Creative Kids Learning Academy LLC? Correct or add anything here, free.
Add what is missingSources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
State record
From North Carolina DCDEE’s published reports, last checked October 10, 2026.
Details
- Phone, Address, License, Quality program — Checked July 2026 ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 60003783 under License Number, and open the result.
- Who runs it — Checked September 2026 ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 60003783 under License Number, open the result and expand Owner Information: the licensee is listed as Primary Owner.
Medium means the middle half of Charlotte-area’s 591 licensed centers by state-licensed capacity: 51 to 162 children. Small is 11 to 50; large is 163 to 528.