Mooresville · Licensed family home

Connor's Tender Loving Care

Mid-size family home, licensed for up to 8 children.
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What the state has found

The state cited rules at 5 of its 6 licensing inspections since September 2023.

Of the 34 Charlotte-area family homes with 6 licensing inspections, 18% had rules cited at 5 of them, as this home did. 3% had rules cited at all 6, 3% at none.

Licensing inspections

Jul 15, 20262 citations

“Operator did not successfully complete a first aid course as referenced in Rule.1702(b)(2) First aid training was not renewed on or before the expiration of the certification. The operator's first aid training expired on 5/1/26.”
Violation confirmed corrected by letter received from provider on 7/27/2026
“Operator did not successfully complete a CPR course as referenced in Rule.1702(b)(2) CPR training was not renewed on or before the expiration of the certification. The operator's CPR expired on 5/1/26.”
Violation confirmed corrected by letter received from provider on 7/27/2026

Feb 19, 2026No rules cited

Jul 29, 20254 citations

“A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The facility has not completed the ABCMS portal roster.”
Violation confirmed corrected by letter received from provider on 8/28/2025
“Copy of each child's immunization record, including the operator's own preschool child(ren), was not on file. A child enrolled on 1/9/25 did not have immunization records on file for review.”
Violation confirmed corrected by letter received from provider on 8/6/2025
“The daily schedule, activity plan, infant feeding plan, allergy posting, SIDS Sleep Chart/visual check were not maintained on file for a minimum of 30 days from the revision or replacement date. Infant sleep checks were not maintained.”
Violation confirmed corrected by letter received from provider on 8/6/2025
“The operator did not develop an Emergency Preparedness and Response Plan within four months of completing the Emergency Preparedness and Response in Child Care training and/or the Plan was not completed on the template provided by the Division. The EPR plan was not on file for review.”
Violation confirmed corrected by letter received from provider on 8/6/2025

Mar 26, 20257 citations

“The operator did not conduct a monthly fire drill. A fire drill was not completed in February 2025.”
Violation confirmed corrected by letter received from provider on 4/7/2025
“Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. A container of Zep Disinfected Wipes labeled "keep out of reach of children" and additional warning labels was located on a table that children utilize, in the kitchen.”
Violation corrected during visit
“Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division. A outdoor inspection was not completed for September 2024, November 2024, and February 2025.”
Violation confirmed corrected by letter received from provider on 4/7/2025
“Operator did not provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of the children in care. In the licensed approved space, used by children four live pest was observed.”
Violation confirmed corrected by letter received from provider on 4/7/2025

3 more from this inspection

“A valid qualification letter was not on file and available for review at the facility. D.H., a household member, qualification letter expired on 5/9/24.”
Violation confirmed corrected by letter received from provider on 4/24/2025
“The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. An emergency drill was conducted in August 2024 and again December 2024.”
Violation corrected during visit
“Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. Plastic grocery bags and diapers located in a plastic sleeve was located below five feet, accessible to children.”
Violation corrected during visit

Aug 20, 20245 citations

“Prior to enrollment of children in a Family Child Care Home, and before animals come into the Family Child Care Home, the operator did not obtain each parent's signature on a form acknowledging the type of animal located on the premises and where the animal will be kept during child care operating hours and /or the signed form was not maintained in the child's file. A child enrolled on 8/13/24 did not have a animal acknowledgement form on file for review.”
Violation confirmed corrected by letter received from provider on 8/30/2024
“The Family Child Care Home operator did not discuss the operational policies with parents on or before the child's first day of attendance. A child enrolled on 8/13/24 did not have documentation of discussion of the operational policies on file for review.”
Violation confirmed corrected by letter received from provider on 8/30/2024
“Operator did not provide a written statement to parents regarding the smoking and tobacco restriction. A child enrolled on 8/13/24 did not have documentation of receiving a written statement of the facility's smoking and tobacco restriction.”
Violation confirmed corrected by letter received from provider on 8/30/2024
“Health questionnaire was not completed annually. The health questionnaire expired on 10/19/23.”
Violation confirmed corrected by letter received from provider on 8/30/2024

1 more from this inspection

“The written plan of care was not given and explained to parents of children in care on or before the first day the child attended the home. Parents did not sign a statement acknowledging the receipt and explanation of the plan. Parents did not give written permission for their child to be transported by the operator for specific routine tasks that are included on the written schedule. A child enrolled on 8/13/24 did not have a written plan of care on file for review.”
Violation confirmed corrected by letter received from provider on 8/30/2024

Sep 19, 20238 citations

“Electrical outlets not in use were not covered. There was an outlet in the bathroom used by the children that did not have a safety cover.”
Violation confirmed corrected by letter received from provider on 10/5/2023
“The written plan of care was not given and explained to parents of children in care on or before the first day the child attended the home. Parents did not sign a statement acknowledging the receipt and explanation of the plan. Parents did not give written permission for their child to be transported by the operator for specific routine tasks that are included on the written schedule. A child that has been enrolled for three weeks did not have a Written Plan of Care in his file.”
Violation confirmed corrected by letter received from provider on 10/5/2023
“Safe sleep policy and poster about safe sleep practices was not posted in a prominent place in the infant sleeping room or area where parents and caregivers are able to view daily. There is a child enrolled that is younger than one year of age and the policy was not posted.”
Violation confirmed corrected by letter received from provider on 10/5/2023
“Operator did not implement and follow the written safe sleep policy adopted to maintain a safe sleep environment. There is a child enrolled that is younger than one year of age (9/27/22) and the parent signed the safe sleep policy on 4/24/23. I monitored the arrival and departure documents and there is documentation that this child has been enrolled since May. You stated that you have not been documenting that you check the child every 15 minutes.”
Violation confirmed corrected by letter received from provider on 10/5/2023

4 more from this inspection

“The Family Child Care Home operator did not discuss the operational policies with parents on or before the child's first day of attendance. The was no documentation that you have discussed the operational policies with the families of the three children enrolled.”
Violation confirmed corrected by letter received from provider on 10/5/2023
“Application did not include all required information including, but not limited to: child's full name, named to be called, child’s date of birth, any allergies, including symptoms and the type of response required, and any fears or behavior characteristics a child has. A child that has been enrolled for three weeks did not have the following information on his application: hospital preference, date of application and date of enrollment. Another child that has been enrolled since 2/14/22 has an older application that does not inlcude the health care needs of the child.”
Violation confirmed corrected by letter received from provider on 10/5/2023
“Music and rhythm, science and nature, and sand and water activities were not made available at least once weekly. The activity plan did not include sand or water activity available weekly.”
Violation confirmed corrected by letter received from provider on 10/5/2023
“Operator did not provide a written statement to parents regarding the smoking and tobacco restriction. The was no documentation that the families of the three children were provided a written statement concerning the restrictions.”
Violation confirmed corrected by letter received from provider on 10/5/2023

Read every record and the state’s reports

State record — North Carolina DCDEE

Last visit: July 15, 2026
On file: 6 visits since September 2023 — 1 cited nothing
Fixed?: All 26 record a correction, in the licensor’s own words.
Most serious: North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.

North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.

Jul 2026 Unannounced visit 2 findings

Unannounced visit · July 15, 2026

Operator did not successfully complete a first aid course as referenced in Rule.1702(b)(2) First aid training was not renewed on or before the expiration of the certification. The operator's first aid training expired on 5/1/26.

Violation confirmed corrected by letter received from provider on 7/27/2026

Operator did not successfully complete a CPR course as referenced in Rule.1702(b)(2) CPR training was not renewed on or before the expiration of the certification. The operator's CPR expired on 5/1/26.

Violation confirmed corrected by letter received from provider on 7/27/2026

DCDEE facility lookup On that page, enter license number 49000411 in the License Number box, choose Search and open the result; the record is listed under Visits.

Feb 2026 Announced visit nothing cited

Jul 2025 Unannounced visit 4 findings

Unannounced visit · July 29, 2025

A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The facility has not completed the ABCMS portal roster.

Violation confirmed corrected by letter received from provider on 8/28/2025

Copy of each child's immunization record, including the operator's own preschool child(ren), was not on file. A child enrolled on 1/9/25 did not have immunization records on file for review.

Violation confirmed corrected by letter received from provider on 8/6/2025

The daily schedule, activity plan, infant feeding plan, allergy posting, SIDS Sleep Chart/visual check were not maintained on file for a minimum of 30 days from the revision or replacement date. Infant sleep checks were not maintained.

Violation confirmed corrected by letter received from provider on 8/6/2025

The operator did not develop an Emergency Preparedness and Response Plan within four months of completing the Emergency Preparedness and Response in Child Care training and/or the Plan was not completed on the template provided by the Division. The EPR plan was not on file for review.

Violation confirmed corrected by letter received from provider on 8/6/2025

DCDEE facility lookup On that page, enter license number 49000411 in the License Number box, choose Search and open the result; the record is listed under Visits.

Mar 2025 Unannounced visit 7 findings

Unannounced visit · March 26, 2025

The operator did not conduct a monthly fire drill. A fire drill was not completed in February 2025.

Violation confirmed corrected by letter received from provider on 4/7/2025

Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. A container of Zep Disinfected Wipes labeled "keep out of reach of children" and additional warning labels was located on a table that children utilize, in the kitchen.

Violation corrected during visit

Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division. A outdoor inspection was not completed for September 2024, November 2024, and February 2025.

Violation confirmed corrected by letter received from provider on 4/7/2025

Operator did not provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of the children in care. In the licensed approved space, used by children four live pest was observed.

Violation confirmed corrected by letter received from provider on 4/7/2025

A valid qualification letter was not on file and available for review at the facility. D.H., a household member, qualification letter expired on 5/9/24.

Violation confirmed corrected by letter received from provider on 4/24/2025

The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. An emergency drill was conducted in August 2024 and again December 2024.

Violation corrected during visit

Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. Plastic grocery bags and diapers located in a plastic sleeve was located below five feet, accessible to children.

Violation corrected during visit

DCDEE facility lookup On that page, enter license number 49000411 in the License Number box, choose Search and open the result; the record is listed under Visits.

Aug 2024 Unannounced visit 5 findings

Unannounced visit · August 20, 2024

Prior to enrollment of children in a Family Child Care Home, and before animals come into the Family Child Care Home, the operator did not obtain each parent's signature on a form acknowledging the type of animal located on the premises and where the animal will be kept during child care operating hours and /or the signed form was not maintained in the child's file. A child enrolled on 8/13/24 did not have a animal acknowledgement form on file for review.

Violation confirmed corrected by letter received from provider on 8/30/2024

The Family Child Care Home operator did not discuss the operational policies with parents on or before the child's first day of attendance. A child enrolled on 8/13/24 did not have documentation of discussion of the operational policies on file for review.

Violation confirmed corrected by letter received from provider on 8/30/2024

Operator did not provide a written statement to parents regarding the smoking and tobacco restriction. A child enrolled on 8/13/24 did not have documentation of receiving a written statement of the facility's smoking and tobacco restriction.

Violation confirmed corrected by letter received from provider on 8/30/2024

Health questionnaire was not completed annually. The health questionnaire expired on 10/19/23.

Violation confirmed corrected by letter received from provider on 8/30/2024

The written plan of care was not given and explained to parents of children in care on or before the first day the child attended the home. Parents did not sign a statement acknowledging the receipt and explanation of the plan. Parents did not give written permission for their child to be transported by the operator for specific routine tasks that are included on the written schedule. A child enrolled on 8/13/24 did not have a written plan of care on file for review.

Violation confirmed corrected by letter received from provider on 8/30/2024

DCDEE facility lookup On that page, enter license number 49000411 in the License Number box, choose Search and open the result; the record is listed under Visits.

Sep 2023 Unannounced visit 8 findings

Unannounced visit · September 19, 2023