Charlotte · Licensed center
Childcare Network #93
- Medium center, licensed for 123 children.
- Run by a for-profit business, which holds the license.
- A Childcare Network center. The chain is owned by Glencoe Capital, a private-equity firm.
- Shortlist has found no website for it yet.
What the state has found
The state cited rules at 6 of its 14 licensing inspections since June 2024.
Of the 256 Charlotte-area centers with 10 or more licensing inspections, more than 99% had rules cited at some but not all of them, as this center did. Fewer than 1% had rules cited at all of them.
Licensing inspections
Sep 11, 20261 citation
“A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking. Based on the staff interview conducted and a review of a written statement from the staff member involved there is evidence that a staff member ‘popped’ a child on their hand after an incident had taken place involving the child spitting on them twice.”
Violation corrected during visit
Oct 8, 20254 citations
“Application for enrollment did not include all required information. It was observed that a child had an application on file that did not include all required information.”
Violation confirmed corrected by letter received from provider on 10/8/2025
“A safe indoor and outdoor environment was not provided for the children. Based on the three (3) staff interviews conducted and a review of the outdoor learning environment it was observed that two active anthills had been present on the playground while children were in care.”
Violation confirmed corrected by letter received from provider on 10/8/2025
“Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. It was observed that a monthly outdoor inspection completed on October 1, 2025 did not have documentation reflecting the two (2) active anthills present on the Infants/Toddlers/Twos playground.”
Violation confirmed corrected by letter received from provider on 10/8/2025
“Center staff did not follow the EMC plan. Based on the three (3) staff interviews conducted, a review of the facility’s operational policies and a review of the facility's Emergency Medical Care Plan it was observed that center staff did not follow the EMC Plan.”
Violation confirmed corrected by letter received from provider on 10/8/2025
Sep 17, 20257 citations
“Children were not adequately supervised at all times. During the four (4) staff interviews conducted it was shared by one staff member that a situation had occurred approximately two-three weeks ago where there was a lapse in supervision due to a teacher falling asleep while caring for children on the playground. It was also during today’s visit that a staff member present in the Infant classroom was observed utilizing her cellphone various times while both supervising and providing care for children.”
Violation confirmed corrected by follow-up visit made by consultant on 9/26/2025
“Caregiver did not respond at the earliest opportunity to an infant or toddler’s physical and emotional needs. During today's visit it was reported by one staff member that a Toddler was observed experiencing moments of distress and allowed to cry for an extended period of time without being addressed by the caregiver at their first opportunity.”
Violation confirmed corrected by letter received from provider on 9/22/2025
“All beds, cots, or mats with individual linen were not provided for each child. During interviews with staff members it was confirmed that a child had been observed asleep in the outdoor learning environment on a shared blanket with other children.”
Violation confirmed corrected by letter received from provider on 9/19/2025
“The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. During today's visit an excessive amount of outdoor debris including broken tree limbs, yard clippings, mulch and other outdoor materials was observed present in an area enclosed by borders at the base of a large tree on the playground.”
Violation confirmed corrected by letter received from provider on 9/18/2025
3 more from this inspection
“Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. Based on a review of the facility’s incident log and a review of multiple incident reports it was observed that incident reports were not being completed thoroughly on a consistent basis and incident reports were being stored together in the facility’s incident log instead of each child’s file as required.”
Violation confirmed corrected by letter received from provider on 9/22/2025
“The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. While in the outdoor learning environment it was observed that three wooden beams used to create a border around the stationary play structure area were in poor repair, as the wood had visible breaks and the medal screw hardware securing these beams was now protruding and accessible to children. It was also observed that a partially covered tree trunk was also present in that area, creating a safety hazard and the top of a drainage cover was observed broken with pointy sides present in the path of travel and accessible to children.”
Violation confirmed corrected by letter received from provider on 10/15/2025
“Facility did not follow written operational policies. During a review of the facility’s operational policies and a review of various classrooms' daily attendance documentation it was observed that the policies and policies for recording transitional information for children were not being completed consistently.”
Violation confirmed corrected by letter received from provider on 9/18/2025
May 28, 20252 citations
“A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information. At the conclusion of today’s visit it was brought to the attention of the Program Administrator that a copy of a First Aid information sheet had not been observed posted in a place for referral during the walk-through.”
Violation corrected during visit
“Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In both the Toddler classroom, consisting of seven (7) children one year of age, and the Two-year-old classroom, consisting of eight (8) children two years of age, books with thin paper pages were observed present in the Library Center and accessible to children.”
Violation corrected during visit
Apr 9, 20253 citations
“Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. During staff interviews I inquired if any incident reports had been completed regarding the physical altercations with other children and I was informed that there had not been any completed. However, it was reported that incidents had occurred that resulted in injuries due to physical altercations.”
Violation confirmed corrected by letter received from provider on 4/29/2025
“Facility did not follow written operational policies. During today's visit I requested to see all documentation recorded pertaining to episodes of challenging behavior as outlined in their operational policies including: conferences held, lesson plans or behavior modification techniques that had been implemented to address these concerns, evidence of efforts made to assist families in finding more suitable environments and documentation signed by both the Administrator and District Manager regarding the decision to terminate. I was informed that these items were not available and some of the steps had not occurred.”
Violation confirmed corrected by letter received from provider on 4/29/2025
“Center did not maintain a record of daily attendance. In the three-year-old classroom, ten (10) children were observed present but only nine (9) children were observed recorded on the two attendance sheets present in the classroom.”
Violation corrected during visit
Oct 3, 20247 citations
“All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #3 #4 and #7 there is peeling paint in the classrooms.”
Violation confirmed corrected by letter received from provider on 10/17/2024
“All equipment and furnishings were not in good repair. There is a zip line play equipment that is broken and can not be used.”
Violation confirmed corrected by letter received from provider on 10/17/2024
“A safe indoor and outdoor environment was not provided for the children. The rain spouts attached to the building in the play area have sharp bottoms accessible to the children.”
Violation confirmed corrected by letter received from provider on 10/17/2024
“The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. Grass and weeds were observed growing through the mulch and under the play structure that could harbor pests.”
Violation confirmed corrected by letter received from provider on 10/17/2024
3 more from this inspection
“Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. There is a part of the fence that the top bar has broken off and it is causing protrusions at the top of the fence.”
Violation confirmed corrected by letter received from provider on 10/17/2024
“All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #3 a purse was sitting on a chair behind a door that was not locked.”
Violation corrected during visit
“Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. One child did not have an updated emergency medical care information on file.”
Violation confirmed corrected by letter received from provider on 10/17/2024
Read every record and the state’s reports
State record — North Carolina DCDEE
- Last visit
- September 11, 2026
- On file
- 14 visits since June 2024 — 8 cited nothing, 8 of those unannounced
- Fixed?
- All 24 record a correction, in the licensor’s own words.
- Most serious
- North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Sep 2026 Unannounced visit 1 finding
Unannounced visit · September 11, 2026
A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking. Based on the staff interview conducted and a review of a written statement from the staff member involved there is evidence that a staff member ‘popped’ a child on their hand after an incident had taken place involving the child spitting on them twice.
Violation corrected during visit
DCDEE facility lookup On that page, enter license number 60004340 in the License Number box, choose Search and open the result; the record is listed under Visits.
Oct 2025 Unannounced visit 4 findings
Unannounced visit · October 8, 2025
Application for enrollment did not include all required information. It was observed that a child had an application on file that did not include all required information.
Violation confirmed corrected by letter received from provider on 10/8/2025
A safe indoor and outdoor environment was not provided for the children. Based on the three (3) staff interviews conducted and a review of the outdoor learning environment it was observed that two active anthills had been present on the playground while children were in care.
Violation confirmed corrected by letter received from provider on 10/8/2025
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. It was observed that a monthly outdoor inspection completed on October 1, 2025 did not have documentation reflecting the two (2) active anthills present on the Infants/Toddlers/Twos playground.
Violation confirmed corrected by letter received from provider on 10/8/2025
Center staff did not follow the EMC plan. Based on the three (3) staff interviews conducted, a review of the facility’s operational policies and a review of the facility's Emergency Medical Care Plan it was observed that center staff did not follow the EMC Plan.
Violation confirmed corrected by letter received from provider on 10/8/2025
DCDEE facility lookup On that page, enter license number 60004340 in the License Number box, choose Search and open the result; the record is listed under Visits.
Sep 2025 Unannounced visit 7 findings
Unannounced visit · September 17, 2025
Children were not adequately supervised at all times. During the four (4) staff interviews conducted it was shared by one staff member that a situation had occurred approximately two-three weeks ago where there was a lapse in supervision due to a teacher falling asleep while caring for children on the playground. It was also during today’s visit that a staff member present in the Infant classroom was observed utilizing her cellphone various times while both supervising and providing care for children.
Violation confirmed corrected by follow-up visit made by consultant on 9/26/2025
Caregiver did not respond at the earliest opportunity to an infant or toddler’s physical and emotional needs. During today's visit it was reported by one staff member that a Toddler was observed experiencing moments of distress and allowed to cry for an extended period of time without being addressed by the caregiver at their first opportunity.
Violation confirmed corrected by letter received from provider on 9/22/2025
All beds, cots, or mats with individual linen were not provided for each child. During interviews with staff members it was confirmed that a child had been observed asleep in the outdoor learning environment on a shared blanket with other children.
Violation confirmed corrected by letter received from provider on 9/19/2025
The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. During today's visit an excessive amount of outdoor debris including broken tree limbs, yard clippings, mulch and other outdoor materials was observed present in an area enclosed by borders at the base of a large tree on the playground.
Violation confirmed corrected by letter received from provider on 9/18/2025
Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. Based on a review of the facility’s incident log and a review of multiple incident reports it was observed that incident reports were not being completed thoroughly on a consistent basis and incident reports were being stored together in the facility’s incident log instead of each child’s file as required.
Violation confirmed corrected by letter received from provider on 9/22/2025
The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. While in the outdoor learning environment it was observed that three wooden beams used to create a border around the stationary play structure area were in poor repair, as the wood had visible breaks and the medal screw hardware securing these beams was now protruding and accessible to children. It was also observed that a partially covered tree trunk was also present in that area, creating a safety hazard and the top of a drainage cover was observed broken with pointy sides present in the path of travel and accessible to children.
Violation confirmed corrected by letter received from provider on 10/15/2025
Facility did not follow written operational policies. During a review of the facility’s operational policies and a review of various classrooms' daily attendance documentation it was observed that the policies and policies for recording transitional information for children were not being completed consistently.
Violation confirmed corrected by letter received from provider on 9/18/2025
DCDEE facility lookup On that page, enter license number 60004340 in the License Number box, choose Search and open the result; the record is listed under Visits.
May 2025 Unannounced visit 2 findings
Unannounced visit · May 28, 2025
A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information. At the conclusion of today’s visit it was brought to the attention of the Program Administrator that a copy of a First Aid information sheet had not been observed posted in a place for referral during the walk-through.
Violation corrected during visit
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In both the Toddler classroom, consisting of seven (7) children one year of age, and the Two-year-old classroom, consisting of eight (8) children two years of age, books with thin paper pages were observed present in the Library Center and accessible to children.
Violation corrected during visit
DCDEE facility lookup On that page, enter license number 60004340 in the License Number box, choose Search and open the result; the record is listed under Visits.
Apr 2025 Unannounced visit 3 findings
Unannounced visit · April 9, 2025
Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. During staff interviews I inquired if any incident reports had been completed regarding the physical altercations with other children and I was informed that there had not been any completed. However, it was reported that incidents had occurred that resulted in injuries due to physical altercations.
Violation confirmed corrected by letter received from provider on 4/29/2025
Facility did not follow written operational policies. During today's visit I requested to see all documentation recorded pertaining to episodes of challenging behavior as outlined in their operational policies including: conferences held, lesson plans or behavior modification techniques that had been implemented to address these concerns, evidence of efforts made to assist families in finding more suitable environments and documentation signed by both the Administrator and District Manager regarding the decision to terminate. I was informed that these items were not available and some of the steps had not occurred.
Violation confirmed corrected by letter received from provider on 4/29/2025
Center did not maintain a record of daily attendance. In the three-year-old classroom, ten (10) children were observed present but only nine (9) children were observed recorded on the two attendance sheets present in the classroom.
Violation corrected during visit
DCDEE facility lookup On that page, enter license number 60004340 in the License Number box, choose Search and open the result; the record is listed under Visits.
Oct 2024 Unannounced visit 7 findings
Unannounced visit · October 3, 2024
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #3 #4 and #7 there is peeling paint in the classrooms.
Violation confirmed corrected by letter received from provider on 10/17/2024
All equipment and furnishings were not in good repair. There is a zip line play equipment that is broken and can not be used.
Violation confirmed corrected by letter received from provider on 10/17/2024
A safe indoor and outdoor environment was not provided for the children. The rain spouts attached to the building in the play area have sharp bottoms accessible to the children.
Violation confirmed corrected by letter received from provider on 10/17/2024
The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. Grass and weeds were observed growing through the mulch and under the play structure that could harbor pests.
Violation confirmed corrected by letter received from provider on 10/17/2024
Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. There is a part of the fence that the top bar has broken off and it is causing protrusions at the top of the fence.
Violation confirmed corrected by letter received from provider on 10/17/2024
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #3 a purse was sitting on a chair behind a door that was not locked.
Violation corrected during visit
Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. One child did not have an updated emergency medical care information on file.
Violation confirmed corrected by letter received from provider on 10/17/2024
DCDEE facility lookup On that page, enter license number 60004340 in the License Number box, choose Search and open the result; the record is listed under Visits.
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
Openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies aren’t on this page.
Details
- Address
- 5235 The Plaza
- License
- 60004340, active
- Quality program
- Five Star License
Run Childcare Network #93? Correct or add anything here, free.
Add what is missingSources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
State record
From North Carolina DCDEE’s published reports, last checked October 10, 2026.
Details
- Phone, Address, License, Quality program — Checked July 2026 ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 60004340 under License Number, and open the result.
- Who runs it — Checked September 2026 ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 60004340 under License Number, open the result and expand Owner Information: the licensee is listed as Primary Owner.
- Who runs it — Checked October 2026 schools.childcarenetwork.com
- Who runs it — Checked October 2026 glencap.com
Childcare Network is run by Child Development Schools, which the private-equity firm Glencoe Capital lists among its current companies, an investment it made in May 2006. A Congressional Research Service report (R48252) names Glencoe as the majority owner. glencap.com
Medium means the middle half of Charlotte-area’s 591 licensed centers by state-licensed capacity: 51 to 162 children. Small is 11 to 50; large is 163 to 528.