Mooresville · Licensed center
Chesterbrook Academy
- Medium center, licensed for 160 children.
- Shortlist has found no website for it yet.
What the state has found
The state cited rules at 11 of its 31 licensing inspections since October 2023.
Of the 256 Charlotte-area centers with 10 or more licensing inspections, more than 99% had rules cited at some but not all of them, as this center did. Fewer than 1% had rules cited at all of them.
Licensing inspections
Feb 17, 20265 citations
“Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space 5a two sippy cups were not labeled with the date.”
Violation corrected during visit
“Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. Teacher did not wash hands after wiping a child's nose.”
Violation confirmed corrected by letter received from provider on 2/19/2026
“All equipment and furnishings were not in good repair. Playground equipment on two year old playground needs to be cleaned.”
Violation confirmed corrected by letter received from provider on 2/19/2026
“Parent's medication authorization did not include required information. Medication authorization did not have all the required information from parent. Dates need to be added for dates on medication and parent signature.”
Violation confirmed corrected by letter received from provider on 2/19/2026
1 more from this inspection
“Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space 5a a box of gloves were left on the block shelf.”
Violation corrected during visit
Nov 5, 20251 citation
“Children were not adequately supervised at all times. One child was injured by another child during free choice play indoors. The two teachers in the classroom did not observe the incident, therefore, children were not appropriately supervised.”
Violation confirmed corrected by letter received from provider on 11/6/2025
Aug 6, 20251 citation
“Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). Employee with the hire date of 5/21/08 did not have a current criminal background completed.”
Violation confirmed corrected by letter received from provider on 8/19/2025
May 15, 20252 citations
“Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. A staff member gave an over-the-counter medication to a child that was not in the original packaging, and the staff member did not have written authorization to administer the medicine.”
Violation confirmed corrected by letter received from provider on 5/22/2025
“When medication was administered, documentation was not completed or maintained for 6 months and/or the documentation did not include the required information. A staff member failed to document medication that was administered to a child.”
Violation confirmed corrected by letter received from provider on 5/22/2025
Apr 30, 20254 citations
“Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. An incident report dated 4/23/25 did not include all required information.”
Violation confirmed corrected by letter received from provider on 5/8/2025
“Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A staff member picked a child up by the arms to move the child to manage their behavior, resulting in the staff member scratching the child's arm as the child resisted the staff member, the staff member pushed the child's head down on their nap cot, and squeezed the child's cheeks.”
Violation confirmed corrected by letter received from provider on 5/8/2025
“Discipline was related to food, rest or toileting. In attempt to correct a child’s behavior, a staff member took a 4-year-old child’s blanket and stuffed animal away during naptime, because the child would not lay down and/or rest.”
Violation confirmed corrected by letter received from provider on 5/8/2025
“There was a substantiation of child maltreatment. Pursuant to its investigation, the Division has confirmed sufficient information to determine child maltreatment.”
Violation confirmed corrected by letter received from provider on 6/24/2025
Mar 12, 20253 citations
“A summary of the NC Child Care Law was not posted in a prominent place in the center. Summary of the NC Child Care Law was not current.”
Violation corrected during visit
“Baby food that had been opened was not covered, labeled with date opened, properly refrigerated and/or used within two days of opening. One container of baby food in infant two refrigerator was not labeled with the date.”
Violation corrected during visit
“All equipment and furnishings were not in good repair. On the playground for toddlers the toys on this playground need to be cleaned. Playground for preschool children stationary equipment needs to be cleaned. Wood planter box wood needs to be repaired.”
Violation confirmed corrected by letter received from provider on 3/19/2025
Oct 21, 20241 citation
“Children were not adequately supervised at all times. A child two years of age was left on the playground for approximately 3 minutes.”
Violation confirmed corrected by letter received from provider on 11/4/2024
May 29, 20249 citations
“Each child did not have an opportunity to be outdoors daily, if weather conditions permitted. Infant class space 4a did not provide outside play for children.”
Violation confirmed corrected by letter received from provider on 6/12/2024
“For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. In spaces 2, 3a, and 3b more materials are needed for activity areas to all a range of choices.”
Violation confirmed corrected by letter received from provider on 6/12/2024
“All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space 2 walls on wall near the circle time carpet need to be repaired and painted.”
Violation confirmed corrected by letter received from provider on 6/12/2024
“All equipment and furnishings were not in good repair. On all playgrounds materials need to be washed. On playground for the Pre-school the music center outside need to be checked for wood repairs. One tricycle need to be repaired the foot peddle is missing.”
Violation confirmed corrected by letter received from provider on 6/12/2024
5 more from this inspection
“The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. On the playground for the Preschool standing water was in the sand box. Outside toy were not clean on all playgrounds.”
Violation confirmed corrected by letter received from provider on 6/12/2024
“A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space 2 one diaper cream did not have an authorization form.”
Violation confirmed corrected by letter received from provider on 6/12/2024
“Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. In space 3a diaper cream was not in original container.”
Violation confirmed corrected by letter received from provider on 6/12/2024
“Parent's medication authorization did not include required information. In space 4b there was one cream with no amount to be applied. In space 3a one medication form did not have the amount to be applied.”
Violation confirmed corrected by letter received from provider on 6/12/2024
“New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Employee hired 4/15/24 did not complete orientation.”
Violation confirmed corrected by letter received from provider on 6/12/2024
May 1, 20241 citation
“An incident report was not completed and mailed to a Division representative within seven days after the incident when medical treatment was required. An incident report was not sent to consultant with-in seven days.”
Violation confirmed corrected by letter received from provider on 5/1/2024
Mar 19, 20242 citations
“Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Food substitutions were not recorded on the menu for three different days in the month of March.”
Violation confirmed corrected by letter received from provider on 3/20/2024
“A safe indoor and outdoor environment was not provided for the children. The hot water used in the kitchen for cleaning and sanitizing food utensils shall be at a minimum temperature of 120 degrees and made in accessible to children according to Sanitation Rule 15A NCAC 18A .2815(e). The kitchen door was unlocked while not in use.”
Violation confirmed corrected by letter received from provider on 3/20/2024
Dec 11, 20231 citation
“Children were not adequately supervised at all times. Child was left unattended on the toddler playground.”
Violation confirmed corrected by letter received from provider on 12/11/2023
Read every record and the state’s reports
State record — North Carolina DCDEE
- Last visit
- March 26, 2026
- On file
- 31 visits since October 2023 — 20 cited nothing, 20 of those unannounced
- Fixed?
- All 30 record a correction, in the licensor’s own words.
- Most serious
- North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Feb 2026 Unannounced visit 5 findings
Unannounced visit · February 17, 2026
Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space 5a two sippy cups were not labeled with the date.
Violation corrected during visit
Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. Teacher did not wash hands after wiping a child's nose.
Violation confirmed corrected by letter received from provider on 2/19/2026
All equipment and furnishings were not in good repair. Playground equipment on two year old playground needs to be cleaned.
Violation confirmed corrected by letter received from provider on 2/19/2026
Parent's medication authorization did not include required information. Medication authorization did not have all the required information from parent. Dates need to be added for dates on medication and parent signature.
Violation confirmed corrected by letter received from provider on 2/19/2026
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space 5a a box of gloves were left on the block shelf.
Violation corrected during visit
DCDEE facility lookup On that page, enter license number 49000237 in the License Number box, choose Search and open the result; the record is listed under Visits.
Nov 2025 Unannounced visit 1 finding
Unannounced visit · November 5, 2025
Children were not adequately supervised at all times. One child was injured by another child during free choice play indoors. The two teachers in the classroom did not observe the incident, therefore, children were not appropriately supervised.
Violation confirmed corrected by letter received from provider on 11/6/2025
DCDEE facility lookup On that page, enter license number 49000237 in the License Number box, choose Search and open the result; the record is listed under Visits.
Aug 2025 Unannounced visit 1 finding
Unannounced visit · August 6, 2025
Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). Employee with the hire date of 5/21/08 did not have a current criminal background completed.
Violation confirmed corrected by letter received from provider on 8/19/2025
DCDEE facility lookup On that page, enter license number 49000237 in the License Number box, choose Search and open the result; the record is listed under Visits.
May 2025 Unannounced visit 2 findings
Unannounced visit · May 15, 2025
Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. A staff member gave an over-the-counter medication to a child that was not in the original packaging, and the staff member did not have written authorization to administer the medicine.
Violation confirmed corrected by letter received from provider on 5/22/2025
When medication was administered, documentation was not completed or maintained for 6 months and/or the documentation did not include the required information. A staff member failed to document medication that was administered to a child.
Violation confirmed corrected by letter received from provider on 5/22/2025
DCDEE facility lookup On that page, enter license number 49000237 in the License Number box, choose Search and open the result; the record is listed under Visits.
Apr 2025 Unannounced visit 4 findings
Unannounced visit · April 30, 2025
Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. An incident report dated 4/23/25 did not include all required information.
Violation confirmed corrected by letter received from provider on 5/8/2025
Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A staff member picked a child up by the arms to move the child to manage their behavior, resulting in the staff member scratching the child's arm as the child resisted the staff member, the staff member pushed the child's head down on their nap cot, and squeezed the child's cheeks.
Violation confirmed corrected by letter received from provider on 5/8/2025
Discipline was related to food, rest or toileting. In attempt to correct a child’s behavior, a staff member took a 4-year-old child’s blanket and stuffed animal away during naptime, because the child would not lay down and/or rest.
Violation confirmed corrected by letter received from provider on 5/8/2025
There was a substantiation of child maltreatment. Pursuant to its investigation, the Division has confirmed sufficient information to determine child maltreatment.
Violation confirmed corrected by letter received from provider on 6/24/2025
DCDEE facility lookup On that page, enter license number 49000237 in the License Number box, choose Search and open the result; the record is listed under Visits.
Mar 2025 Unannounced visit 3 findings
Unannounced visit · March 12, 2025
A summary of the NC Child Care Law was not posted in a prominent place in the center. Summary of the NC Child Care Law was not current.
Violation corrected during visit
Baby food that had been opened was not covered, labeled with date opened, properly refrigerated and/or used within two days of opening. One container of baby food in infant two refrigerator was not labeled with the date.
Violation corrected during visit
All equipment and furnishings were not in good repair. On the playground for toddlers the toys on this playground need to be cleaned. Playground for preschool children stationary equipment needs to be cleaned. Wood planter box wood needs to be repaired.
Violation confirmed corrected by letter received from provider on 3/19/2025
DCDEE facility lookup On that page, enter license number 49000237 in the License Number box, choose Search and open the result; the record is listed under Visits.
Oct 2024 Unannounced visit 1 finding
Unannounced visit · October 21, 2024
Children were not adequately supervised at all times. A child two years of age was left on the playground for approximately 3 minutes.
Violation confirmed corrected by letter received from provider on 11/4/2024
DCDEE facility lookup On that page, enter license number 49000237 in the License Number box, choose Search and open the result; the record is listed under Visits.
May 2024 Unannounced visit 9 findings
Unannounced visit · May 29, 2024
Each child did not have an opportunity to be outdoors daily, if weather conditions permitted. Infant class space 4a did not provide outside play for children.
Violation confirmed corrected by letter received from provider on 6/12/2024
For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. In spaces 2, 3a, and 3b more materials are needed for activity areas to all a range of choices.
Violation confirmed corrected by letter received from provider on 6/12/2024
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space 2 walls on wall near the circle time carpet need to be repaired and painted.
Violation confirmed corrected by letter received from provider on 6/12/2024
All equipment and furnishings were not in good repair. On all playgrounds materials need to be washed. On playground for the Pre-school the music center outside need to be checked for wood repairs. One tricycle need to be repaired the foot peddle is missing.
Violation confirmed corrected by letter received from provider on 6/12/2024
The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. On the playground for the Preschool standing water was in the sand box. Outside toy were not clean on all playgrounds.
Violation confirmed corrected by letter received from provider on 6/12/2024
A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space 2 one diaper cream did not have an authorization form.
Violation confirmed corrected by letter received from provider on 6/12/2024
Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. In space 3a diaper cream was not in original container.
Violation confirmed corrected by letter received from provider on 6/12/2024
Parent's medication authorization did not include required information. In space 4b there was one cream with no amount to be applied. In space 3a one medication form did not have the amount to be applied.
Violation confirmed corrected by letter received from provider on 6/12/2024
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Employee hired 4/15/24 did not complete orientation.
Violation confirmed corrected by letter received from provider on 6/12/2024
DCDEE facility lookup On that page, enter license number 49000237 in the License Number box, choose Search and open the result; the record is listed under Visits.
May 2024 Unannounced visit 1 finding
Unannounced visit · May 1, 2024
An incident report was not completed and mailed to a Division representative within seven days after the incident when medical treatment was required. An incident report was not sent to consultant with-in seven days.
Violation confirmed corrected by letter received from provider on 5/1/2024
DCDEE facility lookup On that page, enter license number 49000237 in the License Number box, choose Search and open the result; the record is listed under Visits.
Mar 2024 Unannounced visit 2 findings
Unannounced visit · March 19, 2024
Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Food substitutions were not recorded on the menu for three different days in the month of March.
Violation confirmed corrected by letter received from provider on 3/20/2024
A safe indoor and outdoor environment was not provided for the children. The hot water used in the kitchen for cleaning and sanitizing food utensils shall be at a minimum temperature of 120 degrees and made in accessible to children according to Sanitation Rule 15A NCAC 18A .2815(e). The kitchen door was unlocked while not in use.
Violation confirmed corrected by letter received from provider on 3/20/2024
DCDEE facility lookup On that page, enter license number 49000237 in the License Number box, choose Search and open the result; the record is listed under Visits.
Showing 25 of 31 records. The rest are in the state record linked above.
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
Openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies aren’t on this page.
Details
- Address
- 143 Professional Park Drive
- License
- 49000237, active
- Quality program
- Four Star License
Run Chesterbrook Academy? Correct or add anything here, free.
Add what is missingSources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked October 2026.
State record
From North Carolina DCDEE’s published reports, last checked October 10, 2026.
Details
- Phone, Address, License, Quality program ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 49000237 under License Number, and open the result.
Medium means the middle half of Charlotte-area’s 591 licensed centers by state-licensed capacity: 51 to 162 children. Small is 11 to 50; large is 163 to 528.