Charlotte · Licensed center

Chesterbrook Academy

What the state has found

The state cited rules at 11 of its 26 licensing inspections since September 2023.

Of the 256 Charlotte-area centers with 10 or more licensing inspections, more than 99% had rules cited at some but not all of them, as this center did. Fewer than 1% had rules cited at all of them.

Licensing inspections

Aug 19, 2026No rules cited
Apr 14, 2026No rules cited
Apr 9, 2026No rules cited
Mar 10, 202615 citations
  • “A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Five (5) children did not have a summary on file signed and dated on or before enrollment.”

    Violation confirmed corrected by letter received from provider on 3/13/2026

  • “The depth of the loose surfacing was not based on critical height of the equipment. There is not sufficient mulch for critical height on the playground serving preschoolers.”

    Violation confirmed corrected by letter received from provider on 3/19/2026

  • “Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In Space 4, an Auvi-Q was observed expired 8/25/2025.”

    Violation confirmed corrected by letter received from provider on 3/12/2026

  • “Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. An employee hired 2/9/2026 has a medical assessment on file dated 1/2/2025.”

    Violation confirmed corrected by letter received from provider on 3/19/2026

11 more from this inspection
  • “On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. An employee hired 2/9/2026 has a TB test on file dated 1/2/2025. An employee hired 9/14/2015 did not have a TB Test on file.”

    Violation confirmed corrected by letter received from provider on 3/17/2026

  • “The completed, signed application was not on file on the first day each child attends. Five (5) children did not have an application on file signed and dated on or before enrollment.”

    Violation confirmed corrected by letter received from provider on 3/16/2026

  • “A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The facility has no ABCMS roster.”

    Violation confirmed corrected by letter received from provider on 4/6/2026

  • “Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In Space 5, a permission to administer form was not provided for a child requiring emergency medication. In Space 7, a child requiring emergency medication did not have a parent signature on the FARE.”

    Violation confirmed corrected by letter received from provider on 3/11/2026

  • “The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two employees have a certificate on file over one year old. One employee hired 2/23/2026 has a certificate on file dated 1/11/2024. One employees hired 5/13/2025 has a certificate on file dated 11/10/2023.”

    Violation confirmed corrected by letter received from provider on 3/23/2026

  • “A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. Five 95) children did not have a policy on file signed and dated on or before enrollment.”

    Violation confirmed corrected by letter received from provider on 3/16/2026

  • “Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection on file is dated May 5, 2024.”

    Violation confirmed corrected by letter received from provider on 3/27/2026

  • “A safe indoor and outdoor environment was not provided for the children. In Spaces 6, 7, 8 and 9 rusty bolts were exposed on the toilets. In Space 7, broken tile was observed at the threshold of the door and in the bathroom. Fungal growth was observed on the white picket fence located next to the bike trail playground. The border was cracked with sharp edges and bolts were rusted on the border on the playground serving preschool children.”

    Violation confirmed corrected by letter received from provider on 3/27/2026

  • “Parent's medication authorization did not include required information. In Space 1, A permission to administer form named Epi-pen as medication and gave instructions for Cetrizine dosage only. In Space 2, Cortisone and Vicks did not have a permission to administer form signed by a physician stating that a child under two (2) years old had been prescribed the topical ointments.”

    Violation confirmed corrected by letter received from provider on 3/13/2026

  • “Application was not signed by the parent. One (1) child did not have an application on file signed and dated.”

    Violation confirmed corrected by letter received from provider on 3/18/2026

  • “Medical authorization was not present on child's first day. Three (3) children did not have a summary on file signed and dated on or before enrollment.”

    Violation confirmed corrected by letter received from provider on 3/16/2026

Nov 13, 2025No rules cited
Sep 29, 20252 citations
  • “Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In Space 9, three (3) water bottles were observed not dated and one (1) water bottle was observed not labeled and dated.”

    Violation confirmed corrected by letter received from provider on 10/9/2025

  • “All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 2, disinfectant was stored on the counter less than five (5) feet and accessible to children. In Space 7, and Auvi-Q was stored in an unlocked cabinet less than five (5) feet accessible to children.”

    Violation confirmed corrected by letter received from provider on 10/9/2025

Sep 23, 20251 citation
  • “Children were not adequately supervised at all times. One (1) child was left unsupervised in Space 6 during a transition to Space 7 on September 17, 2025. In Space 6, a child was left unsupervised for a short period of time at 10:45 am. The teacher in Space 6 requested a bathroom break. Three (3) children were finishing a project. An administrator told the teacher to transition the three (3) children to Space 7 to go outside with the teacher in Space 7. Only two (2) children were transitioned to Space 7. One (1) child left unsupervised in Space 6 knocked on the window of Space 6 and alerted the teacher located on the outdoor playground.”

    Violation confirmed corrected by follow-up visit made by consultant on 9/29/2025

Sep 3, 2025No rules cited
Jul 15, 20252 citations
  • “Electric fans were not mounted out of reach or did not have a mesh guard to prevent access. In Space 2, a fan without a mesh guard was on the counter accessible to children.”

    Violation corrected during visit

  • “The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Two (2) new staff members did not have a signed Shaken Baby Policy on file.”

    Violation confirmed corrected by letter received from provider on 7/15/2025

Jun 10, 2025No rules cited
Apr 21, 2025No rules cited
Apr 7, 20252 citations
  • “Child was handled roughly. During diaper changing routines a staff member pulled a child's legs over the head of the child in a rough manner.”

    Violation confirmed corrected by follow-up visit made by consultant on 4/21/2025

  • “A child was yelled at, shamed, humiliated, frightened, threatened or bullied. A staff member shamed a child after a toileting accident. A staff member spoke in a way to a child causing the child to be frightened and cry.”

    Violation confirmed corrected by follow-up visit made by consultant on 4/21/2025

Mar 24, 20251 citation
  • “Children were not adequately supervised at all times. Four (4) children were unsupervised in the center parking lot area after going through a gate while playing on the playground.”

    Violation confirmed corrected by letter received from provider on 4/7/2025

Mar 13, 202511 citations
  • “Equipment and furnishings were not sturdy, stable and free of hazards. he white plastic fencing leading to the outdoor bike trail had a large hole in the plastic creating sharp edges. The gutter located next to toddler play area on the the walkway leading to the parking lot was disconnected from a broken drain exposing sharp edges accessible to children. The concrete on the courtyard play area is broken with sharp edges creating a tripping hazard.”

    Violation confirmed corrected by letter received from provider on 3/21/2025

  • “A safe indoor and outdoor environment was not provided for the children. The wooden borders located at the rear of the bike trail are splintering and have sharp points. The fence located on the back play area to the far right next to the gate has a build up of leaves creating a safety hazard. The shed was accessible to children and had splintering on the doors and did not close properly creating pinch points. The door to the hot water heater was not locked making the area accessible to children. The countertops in Spaces 2, 3 and 4 were cracked and peeling.”

    Violation confirmed corrected by follow-up visit made by consultant on 4/21/2025

  • “Electrical cords were accessible to infants and toddlers. In Space 3 and Space 4, electrical cords were hanging lower than five (5) feet accessible to children.”

    Violation confirmed corrected by letter received from provider on 3/21/2025

  • “Gates to the fenced outdoor play area did not remain closed while children occupied the area. The gate on the back playground to the far right facing the rear did not close properly creating leaving a space large enough for a child to fit through the opening. The gate on the back playground to the far left enclosing the drain did not close properly. The gate on the courtyard play area leading to the parking lot did not close properly leaving a space large enough for a child to fit through the opening.”

    Violation confirmed corrected by letter received from provider on 3/21/2025

7 more from this inspection
  • “Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit. The HVAC located at the doorway to Space 8 and the HVAC located near the kitchen exit did not have locks o the gates and were accessible to children.”

    Violation confirmed corrected by follow-up visit made by consultant on 3/24/2025

  • “All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Spaces 3, 4, 5, 6, 7, 8, 9 Micrell hand soap with a warning to keep out of reach of children was on a counter accessible to children.”

    Violation confirmed corrected by letter received from provider on 3/21/2025

  • “Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In Space 2, one (1) child requiring an Auvi-Q did not have the medication stored in the original labeled container.”

    Violation confirmed corrected by letter received from provider on 3/14/2025

  • “Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Spaces 2, 3, 4, 5 and 9 small parts including hairbows, clothespins, pen caps, keys, foam paint brushes, and foam sticker shapes were observed accessible to children.”

    Violation confirmed corrected by letter received from provider on 3/13/2025

  • “Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. One (1) child did ot have a medical report on file.”

    Violation confirmed corrected by letter received from provider on 3/24/2025

  • “Medical exam or health assessment record was not on file before or within 30 days after admission. One (1) child did not have a medical assessment record on file.”

    Violation confirmed corrected by letter received from provider on 3/24/2025

  • “The depth of the loose surfacing was not based on critical height of the equipment. The mulch under the stationary equipment o the back playground did not meet critical depth requirement.”

    Violation confirmed corrected by letter received from provider on 3/18/2025

Dec 16, 20248 citations
  • “A safe indoor and outdoor environment was not provided for the children. Cords were observed hanging down accessible to children in Space 3, Space 5, and Space 9. A torn sharp pocket label on the side of a bookshelf was observed in Space 5.”

    Violation confirmed corrected by letter received from provider on 12/17/2024

  • “All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 1 a closet was unlocked with hand sanitizer, sharp scissors and tweezers accessible to children. In Space 2 a closet was unlocked with deodorant and body spray accessible to children. In Space 5 a closet was unlocked with hand sanitizer and cough drops accessible to children.”

    Violation confirmed corrected by letter received from provider on 12/20/2024

  • “Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Diaper creams were stored in an unlocked lower cabinet accessible to children in Space 1.”

    Violation confirmed corrected by letter received from provider on 12/16/2024

  • “Parent's medication authorization did not include required information. In Space 4, three (3) children had diaper cream without a permission to administer form and one (1) child had insect repellant and sunscreen without a permission to administer form. In Space 6, one (1) child did not have a signed permission to administer form for Auvi-Q.”

    Violation confirmed corrected by letter received from provider on 12/17/2024

4 more from this inspection
  • “Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In Space 6 two (2) children had an expired Auvi-Q dated 6/2024.”

    Violation confirmed corrected by letter received from provider on 12/17/2024

  • “Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Spaces 2, 3, 4, 5 and 9 plastic was observed accessible to children. In Space 9 pom poms and small foam pieces were observed in unlocked lower cabinet.”

    Violation corrected during visit

  • “Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In Space 2, a caregiver documented an infant placed on tummy as initial sleep position.”

    Violation confirmed corrected by letter received from provider on 12/17/2024

  • “Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The shelter in place drill was not conducted every three months. One was conducted 6/18/24 and the next one was conducted 10/17/24.”

    Violation confirmed corrected by letter received from provider on 12/17/2024

Nov 21, 2024No rules cited
Oct 4, 2024No rules cited
Sep 11, 20244 citations
  • “Prior to employment a Criminal Background Check was not completed. One staff member, C.B., did not have a current criminal background check on file on September 11, 2024.”

    Violation confirmed corrected by letter received from provider on 12/2/2024

  • “Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A staff member spoke to children in a harsh manner when redirecting children's behaviors.”

    Violation confirmed corrected by letter received from provider on 9/18/2024

  • “Child was handled roughly. A staff member pinched children as a form of discipline. On one occasion during nap time, the staff member used her foot to lift a child's cot with the child on it as she told the child to be quiet.”

    Violation confirmed corrected by letter received from provider on 9/18/2024

  • “A valid qualification letter was not on file and available to review at the facility. On September 11, 2024, valid qualification letters were not available for two employees.”

    Violation confirmed corrected by letter received from provider on 9/30/2024

Aug 21, 2024No rules cited
Aug 12, 20243 citations
  • “Number and size of servings were not appropriate for ages and developmental levels of children in care. In space #8, the portion size for milk served for morning snack to children three years of age was not at least four ounces as required.”

    Violation corrected during visit

  • “Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. In space #8, nineteen children did not wash their hands prior to eating morning snack.”

    Violation confirmed corrected by letter received from provider on 8/23/2024

  • “Enhanced staff/child ratios and group sizes were not met. In space #5, there were ten children two years of age present with one staff member.”

    Violation corrected during visit

Apr 1, 2024No rules cited
Mar 27, 2024No rules cited
Mar 26, 202415 citations
  • “Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last approved fire inspection was received March 7, 2023.”

    Violation confirmed corrected by letter received from provider on 5/16/2024

  • “A current activity plan was not posted for each group of children for reference. Activity plans in space #3 and #5 were not current. Both plans were dated for the week of March 18, 2024.”

    Violation confirmed corrected by letter received from provider on

  • “All equipment and furnishings were not in good repair. On the two and three year old playground, the plastic on a chair was cracked on the side.”

    Violation corrected during visit

  • “Safe pick-up and delivery procedures were not communicated to parents and/or were not posted where they can be seen by the parents. The safe pick-up and delivery procedures were not posted.”

    Violation confirmed corrected by letter received from provider on

11 more from this inspection
  • “A safe indoor and outdoor environment was not provided for the children. In the restroom located in space #6, the cover from the light switch was missing causing wires to the switch to be exposed.”

    Violation corrected during visit

  • “All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #4, an aerosol can of air freshener was stored in an unlocked cabinet. In space #8, an aerosol can of sunscreen was stored in an unlocked cabinet.”

    Violation confirmed corrected by letter received from provider on

  • “A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #1, permission to administer a diaper cream for one child was not on file. In space #8, there was three bottles of sunscreen and one bottle of bug repellent present without permission to administer on file.”

    Violation confirmed corrected by letter received from provider on

  • “Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One new staff member did not have a medical report on file that included the required information.”

    Violation confirmed corrected by letter received from provider on 4/12/2024

  • “All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One new staff member did not have a health questionnaire on file.”

    Violation confirmed corrected by letter received from provider on

  • “All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One new staff member did not complete First Aid training within 90 days of hire date.”

    Violation confirmed corrected by letter received from provider on 4/12/2024

  • “All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One new staff member did not complete CPR training within 90 days of hire date.”

    Violation confirmed corrected by letter received from provider on 4/12/2024

  • “Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Two staff members did not complete on-going training hours annually as required.”

    Violation confirmed corrected by letter received from provider on 4/19/2024

  • “Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. A staff member working in the infant room did not complete IT-SIDS training within two months of employment. The staff member's hire date was January 29, 2024.”

    Violation confirmed corrected by letter received from provider on 4/12/2024

  • “Medical exam or health assessment record was not on file before or within 30 days after admission. One child did not have a medical report on file.”

    Violation confirmed corrected by letter received from provider on

  • “Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In space #5 and space #9, emergency medication for two children was present with permission to administer however, the permission exceeded the six month timeframe.”

    Violation confirmed corrected by letter received from provider on

Nov 20, 2023No rules cited
Nov 16, 2023No rules cited
Sep 21, 2023No rules cited
Read every record and the state’s reports

State record — North Carolina DCDEE

Last visit
August 19, 2026
On file
26 visits since September 2023 — 15 cited nothing, 12 of those unannounced
Fixed?
All 64 record a correction, in the licensor’s own words.
Most serious
North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.

North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.

Aug 2026 Unannounced visit nothing cited
Apr 2026 Unannounced visit nothing cited
Apr 2026 Unannounced visit nothing cited
Mar 2026 Unannounced visit 15 findings

Unannounced visit · March 10, 2026

A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Five (5) children did not have a summary on file signed and dated on or before enrollment.

Violation confirmed corrected by letter received from provider on 3/13/2026

The depth of the loose surfacing was not based on critical height of the equipment. There is not sufficient mulch for critical height on the playground serving preschoolers.

Violation confirmed corrected by letter received from provider on 3/19/2026

Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In Space 4, an Auvi-Q was observed expired 8/25/2025.

Violation confirmed corrected by letter received from provider on 3/12/2026

Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. An employee hired 2/9/2026 has a medical assessment on file dated 1/2/2025.

Violation confirmed corrected by letter received from provider on 3/19/2026

On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. An employee hired 2/9/2026 has a TB test on file dated 1/2/2025. An employee hired 9/14/2015 did not have a TB Test on file.

Violation confirmed corrected by letter received from provider on 3/17/2026

The completed, signed application was not on file on the first day each child attends. Five (5) children did not have an application on file signed and dated on or before enrollment.

Violation confirmed corrected by letter received from provider on 3/16/2026

A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The facility has no ABCMS roster.

Violation confirmed corrected by letter received from provider on 4/6/2026

Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In Space 5, a permission to administer form was not provided for a child requiring emergency medication. In Space 7, a child requiring emergency medication did not have a parent signature on the FARE.

Violation confirmed corrected by letter received from provider on 3/11/2026

The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two employees have a certificate on file over one year old. One employee hired 2/23/2026 has a certificate on file dated 1/11/2024. One employees hired 5/13/2025 has a certificate on file dated 11/10/2023.

Violation confirmed corrected by letter received from provider on 3/23/2026

A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. Five 95) children did not have a policy on file signed and dated on or before enrollment.

Violation confirmed corrected by letter received from provider on 3/16/2026

Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection on file is dated May 5, 2024.

Violation confirmed corrected by letter received from provider on 3/27/2026

A safe indoor and outdoor environment was not provided for the children. In Spaces 6, 7, 8 and 9 rusty bolts were exposed on the toilets. In Space 7, broken tile was observed at the threshold of the door and in the bathroom. Fungal growth was observed on the white picket fence located next to the bike trail playground. The border was cracked with sharp edges and bolts were rusted on the border on the playground serving preschool children.

Violation confirmed corrected by letter received from provider on 3/27/2026

Parent's medication authorization did not include required information. In Space 1, A permission to administer form named Epi-pen as medication and gave instructions for Cetrizine dosage only. In Space 2, Cortisone and Vicks did not have a permission to administer form signed by a physician stating that a child under two (2) years old had been prescribed the topical ointments.

Violation confirmed corrected by letter received from provider on 3/13/2026

Application was not signed by the parent. One (1) child did not have an application on file signed and dated.

Violation confirmed corrected by letter received from provider on 3/18/2026

Medical authorization was not present on child's first day. Three (3) children did not have a summary on file signed and dated on or before enrollment.

Violation confirmed corrected by letter received from provider on 3/16/2026

DCDEE facility lookup On that page, enter license number 60002826 in the License Number box, choose Search and open the result; the record is listed under Visits.

Nov 2025 Unannounced visit nothing cited
Sep 2025 Unannounced visit 2 findings

Unannounced visit · September 29, 2025

Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In Space 9, three (3) water bottles were observed not dated and one (1) water bottle was observed not labeled and dated.

Violation confirmed corrected by letter received from provider on 10/9/2025

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 2, disinfectant was stored on the counter less than five (5) feet and accessible to children. In Space 7, and Auvi-Q was stored in an unlocked cabinet less than five (5) feet accessible to children.

Violation confirmed corrected by letter received from provider on 10/9/2025

DCDEE facility lookup On that page, enter license number 60002826 in the License Number box, choose Search and open the result; the record is listed under Visits.

Sep 2025 Unannounced visit 1 finding

Unannounced visit · September 23, 2025

Children were not adequately supervised at all times. One (1) child was left unsupervised in Space 6 during a transition to Space 7 on September 17, 2025. In Space 6, a child was left unsupervised for a short period of time at 10:45 am. The teacher in Space 6 requested a bathroom break. Three (3) children were finishing a project. An administrator told the teacher to transition the three (3) children to Space 7 to go outside with the teacher in Space 7. Only two (2) children were transitioned to Space 7. One (1) child left unsupervised in Space 6 knocked on the window of Space 6 and alerted the teacher located on the outdoor playground.

Violation confirmed corrected by follow-up visit made by consultant on 9/29/2025

DCDEE facility lookup On that page, enter license number 60002826 in the License Number box, choose Search and open the result; the record is listed under Visits.

Sep 2025 Admin Action Follow-Up A/N visit nothing cited
Jul 2025 Unannounced visit 2 findings

Unannounced visit · July 15, 2025

Electric fans were not mounted out of reach or did not have a mesh guard to prevent access. In Space 2, a fan without a mesh guard was on the counter accessible to children.

Violation corrected during visit

The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Two (2) new staff members did not have a signed Shaken Baby Policy on file.

Violation confirmed corrected by letter received from provider on 7/15/2025

DCDEE facility lookup On that page, enter license number 60002826 in the License Number box, choose Search and open the result; the record is listed under Visits.

Jun 2025 Unannounced visit nothing cited
Apr 2025 Unannounced visit nothing cited
Apr 2025 Unannounced visit 2 findings

Unannounced visit · April 7, 2025

Child was handled roughly. During diaper changing routines a staff member pulled a child's legs over the head of the child in a rough manner.

Violation confirmed corrected by follow-up visit made by consultant on 4/21/2025

A child was yelled at, shamed, humiliated, frightened, threatened or bullied. A staff member shamed a child after a toileting accident. A staff member spoke in a way to a child causing the child to be frightened and cry.

Violation confirmed corrected by follow-up visit made by consultant on 4/21/2025

DCDEE facility lookup On that page, enter license number 60002826 in the License Number box, choose Search and open the result; the record is listed under Visits.

Mar 2025 Unannounced visit 1 finding

Unannounced visit · March 24, 2025

Children were not adequately supervised at all times. Four (4) children were unsupervised in the center parking lot area after going through a gate while playing on the playground.

Violation confirmed corrected by letter received from provider on 4/7/2025

DCDEE facility lookup On that page, enter license number 60002826 in the License Number box, choose Search and open the result; the record is listed under Visits.

Mar 2025 Unannounced visit 11 findings

Unannounced visit · March 13, 2025

Equipment and furnishings were not sturdy, stable and free of hazards. he white plastic fencing leading to the outdoor bike trail had a large hole in the plastic creating sharp edges. The gutter located next to toddler play area on the the walkway leading to the parking lot was disconnected from a broken drain exposing sharp edges accessible to children. The concrete on the courtyard play area is broken with sharp edges creating a tripping hazard.

Violation confirmed corrected by letter received from provider on 3/21/2025

A safe indoor and outdoor environment was not provided for the children. The wooden borders located at the rear of the bike trail are splintering and have sharp points. The fence located on the back play area to the far right next to the gate has a build up of leaves creating a safety hazard. The shed was accessible to children and had splintering on the doors and did not close properly creating pinch points. The door to the hot water heater was not locked making the area accessible to children. The countertops in Spaces 2, 3 and 4 were cracked and peeling.

Violation confirmed corrected by follow-up visit made by consultant on 4/21/2025

Electrical cords were accessible to infants and toddlers. In Space 3 and Space 4, electrical cords were hanging lower than five (5) feet accessible to children.

Violation confirmed corrected by letter received from provider on 3/21/2025

Gates to the fenced outdoor play area did not remain closed while children occupied the area. The gate on the back playground to the far right facing the rear did not close properly creating leaving a space large enough for a child to fit through the opening. The gate on the back playground to the far left enclosing the drain did not close properly. The gate on the courtyard play area leading to the parking lot did not close properly leaving a space large enough for a child to fit through the opening.

Violation confirmed corrected by letter received from provider on 3/21/2025

Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit. The HVAC located at the doorway to Space 8 and the HVAC located near the kitchen exit did not have locks o the gates and were accessible to children.

Violation confirmed corrected by follow-up visit made by consultant on 3/24/2025

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Spaces 3, 4, 5, 6, 7, 8, 9 Micrell hand soap with a warning to keep out of reach of children was on a counter accessible to children.

Violation confirmed corrected by letter received from provider on 3/21/2025

Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In Space 2, one (1) child requiring an Auvi-Q did not have the medication stored in the original labeled container.

Violation confirmed corrected by letter received from provider on 3/14/2025

Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Spaces 2, 3, 4, 5 and 9 small parts including hairbows, clothespins, pen caps, keys, foam paint brushes, and foam sticker shapes were observed accessible to children.

Violation confirmed corrected by letter received from provider on 3/13/2025

Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. One (1) child did ot have a medical report on file.

Violation confirmed corrected by letter received from provider on 3/24/2025

Medical exam or health assessment record was not on file before or within 30 days after admission. One (1) child did not have a medical assessment record on file.

Violation confirmed corrected by letter received from provider on 3/24/2025

The depth of the loose surfacing was not based on critical height of the equipment. The mulch under the stationary equipment o the back playground did not meet critical depth requirement.

Violation confirmed corrected by letter received from provider on 3/18/2025

DCDEE facility lookup On that page, enter license number 60002826 in the License Number box, choose Search and open the result; the record is listed under Visits.

Dec 2024 Unannounced visit 8 findings

Unannounced visit · December 16, 2024

A safe indoor and outdoor environment was not provided for the children. Cords were observed hanging down accessible to children in Space 3, Space 5, and Space 9. A torn sharp pocket label on the side of a bookshelf was observed in Space 5.

Violation confirmed corrected by letter received from provider on 12/17/2024

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 1 a closet was unlocked with hand sanitizer, sharp scissors and tweezers accessible to children. In Space 2 a closet was unlocked with deodorant and body spray accessible to children. In Space 5 a closet was unlocked with hand sanitizer and cough drops accessible to children.

Violation confirmed corrected by letter received from provider on 12/20/2024

Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Diaper creams were stored in an unlocked lower cabinet accessible to children in Space 1.

Violation confirmed corrected by letter received from provider on 12/16/2024

Parent's medication authorization did not include required information. In Space 4, three (3) children had diaper cream without a permission to administer form and one (1) child had insect repellant and sunscreen without a permission to administer form. In Space 6, one (1) child did not have a signed permission to administer form for Auvi-Q.

Violation confirmed corrected by letter received from provider on 12/17/2024

Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In Space 6 two (2) children had an expired Auvi-Q dated 6/2024.

Violation confirmed corrected by letter received from provider on 12/17/2024

Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Spaces 2, 3, 4, 5 and 9 plastic was observed accessible to children. In Space 9 pom poms and small foam pieces were observed in unlocked lower cabinet.

Violation corrected during visit

Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In Space 2, a caregiver documented an infant placed on tummy as initial sleep position.

Violation confirmed corrected by letter received from provider on 12/17/2024

Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The shelter in place drill was not conducted every three months. One was conducted 6/18/24 and the next one was conducted 10/17/24.

Violation confirmed corrected by letter received from provider on 12/17/2024

DCDEE facility lookup On that page, enter license number 60002826 in the License Number box, choose Search and open the result; the record is listed under Visits.

Nov 2024 Unannounced visit nothing cited
Oct 2024 Unannounced visit nothing cited
Sep 2024 Unannounced visit 4 findings

Unannounced visit · September 11, 2024

Prior to employment a Criminal Background Check was not completed. One staff member, C.B., did not have a current criminal background check on file on September 11, 2024.

Violation confirmed corrected by letter received from provider on 12/2/2024

Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A staff member spoke to children in a harsh manner when redirecting children's behaviors.

Violation confirmed corrected by letter received from provider on 9/18/2024

Child was handled roughly. A staff member pinched children as a form of discipline. On one occasion during nap time, the staff member used her foot to lift a child's cot with the child on it as she told the child to be quiet.

Violation confirmed corrected by letter received from provider on 9/18/2024

A valid qualification letter was not on file and available to review at the facility. On September 11, 2024, valid qualification letters were not available for two employees.

Violation confirmed corrected by letter received from provider on 9/30/2024

DCDEE facility lookup On that page, enter license number 60002826 in the License Number box, choose Search and open the result; the record is listed under Visits.

Aug 2024 Unannounced visit nothing cited
Aug 2024 Unannounced visit 3 findings

Unannounced visit · August 12, 2024

Number and size of servings were not appropriate for ages and developmental levels of children in care. In space #8, the portion size for milk served for morning snack to children three years of age was not at least four ounces as required.

Violation corrected during visit

Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. In space #8, nineteen children did not wash their hands prior to eating morning snack.

Violation confirmed corrected by letter received from provider on 8/23/2024

Enhanced staff/child ratios and group sizes were not met. In space #5, there were ten children two years of age present with one staff member.

Violation corrected during visit

DCDEE facility lookup On that page, enter license number 60002826 in the License Number box, choose Search and open the result; the record is listed under Visits.

Apr 2024 Announced visit nothing cited
Mar 2024 Announced visit nothing cited
Mar 2024 Unannounced visit 15 findings

Unannounced visit · March 26, 2024

Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last approved fire inspection was received March 7, 2023.

Violation confirmed corrected by letter received from provider on 5/16/2024

A current activity plan was not posted for each group of children for reference. Activity plans in space #3 and #5 were not current. Both plans were dated for the week of March 18, 2024.

Violation confirmed corrected by letter received from provider on

All equipment and furnishings were not in good repair. On the two and three year old playground, the plastic on a chair was cracked on the side.

Violation corrected during visit

Safe pick-up and delivery procedures were not communicated to parents and/or were not posted where they can be seen by the parents. The safe pick-up and delivery procedures were not posted.

Violation confirmed corrected by letter received from provider on

A safe indoor and outdoor environment was not provided for the children. In the restroom located in space #6, the cover from the light switch was missing causing wires to the switch to be exposed.

Violation corrected during visit

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #4, an aerosol can of air freshener was stored in an unlocked cabinet. In space #8, an aerosol can of sunscreen was stored in an unlocked cabinet.

Violation confirmed corrected by letter received from provider on

A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #1, permission to administer a diaper cream for one child was not on file. In space #8, there was three bottles of sunscreen and one bottle of bug repellent present without permission to administer on file.

Violation confirmed corrected by letter received from provider on

Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One new staff member did not have a medical report on file that included the required information.

Violation confirmed corrected by letter received from provider on 4/12/2024

All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One new staff member did not have a health questionnaire on file.

Violation confirmed corrected by letter received from provider on

All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One new staff member did not complete First Aid training within 90 days of hire date.

Violation confirmed corrected by letter received from provider on 4/12/2024

All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One new staff member did not complete CPR training within 90 days of hire date.

Violation confirmed corrected by letter received from provider on 4/12/2024

Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Two staff members did not complete on-going training hours annually as required.

Violation confirmed corrected by letter received from provider on 4/19/2024

Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. A staff member working in the infant room did not complete IT-SIDS training within two months of employment. The staff member's hire date was January 29, 2024.

Violation confirmed corrected by letter received from provider on 4/12/2024

Medical exam or health assessment record was not on file before or within 30 days after admission. One child did not have a medical report on file.

Violation confirmed corrected by letter received from provider on

Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In space #5 and space #9, emergency medication for two children was present with permission to administer however, the permission exceeded the six month timeframe.

Violation confirmed corrected by letter received from provider on

DCDEE facility lookup On that page, enter license number 60002826 in the License Number box, choose Search and open the result; the record is listed under Visits.

Nov 2023 Unannounced visit nothing cited
Nov 2023 Unannounced visit nothing cited

Showing 25 of 26 records. The rest are in the state record linked above.

Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.

Openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, and sick and biting policies aren’t on this page.

A day here

Updates for parents
Parent-teacher conferences, monthly folders, and a communication app (the brand’s policy for all its schools)

Details

(704) 708-6371

Website
chesterbrookacademy.com
Address
8411 Beverly Crest Boulevard
License
60002826, active
Quality program
Four Star License
Ages they serve
infants through Pre-K

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Add what is missing
Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

All checked July 2026.

State record

From North Carolina DCDEE’s published reports, last checked October 10, 2026.

A day here

Details

Medium means the middle half of Charlotte-area’s 591 licensed centers by state-licensed capacity: 51 to 162 children. Small is 11 to 50; large is 163 to 528.