Charlotte Bilingual Learning Center

The EPR Plan did not include the location of the Ready to Go File and or the required information. The program’s Emergency Preparedness and Response Plan/Ready to Go File was monitored. It was observed that the program’s Ready to Go File was not current, as it did not include emergency information for all currently employed staff members or currently enrolled children.

Violation confirmed corrected by letter received from provider on 3/13/2026

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space #3 a storage closet was observed unlocked, and a canister of Clorox disinfecting wipes labeled with the warning “Keep out of the reach of children” and accompanied by other warnings was observed being stored on a shelf.

Violation corrected during visit

The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The program’s Emergency Preparedness and Response Plan/Ready to Go File was monitored. It was observed that the program’s EPR was last reviewed by the in January 2025 and not annually, as required.

Violation confirmed corrected by letter received from provider on 3/24/2026

The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. It was observed that one enrolled child with a documented chronic medical condition has two required life-saving medications listed on their Medical Action Plan but only one was present and accessible onsite. This was brought to the attention of Ms. D. and she stated that she would speak with the child’s parent concerning this, as the parent had previously stated that the child no longer required the second medication listed.

Violation confirmed corrected by letter received from provider on 3/12/2026

Center administrators and staff did not use the information provided in the application to ensure that each individual child's needs are met. Medication was monitored during today’s visit. It was observed that one enrolled child with a documented chronic medical condition requiring one life-saving medication listed on their Medical Action Plan had the medication present but the ‘discard date’ listed on the medication was dated January 06, 2026.

Violation confirmed corrected by letter received from provider on 3/17/2026

New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Four (4) files were monitored for new staff members hired between August 15, 2025 and October 20, 2025. It was observed that one new (1) staff member who has contact with children did not have documentation on file of receiving at least 16 hours of orientation within first 6 weeks of employment.

Violation confirmed corrected by letter received from provider on 11/10/2025

Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. Four (4) files were monitored for new staff members hired between August 15, 2025 and October 20, 2025. It was observed that three (3) new staff members’ personnel files did not contain a signed and dated statement that they received a job description.

Violation confirmed corrected by letter received from provider on 11/10/2025

Center did not maintain a record of daily attendance. In Space #3 the posted daily attendance sheet was observed reflecting that no children had been checked in for the day although seventeen (17) children were in attendance.

Violation corrected during visit

Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last Fire Inspection the facility has on file was conducted on November 13, 2024. However, the approved the inspection form was not forwarded to the Consultant seven days after completion as required.

Violation corrected during visit

When screen time was provided to school-aged children, it was not offered as a free-choice activity; not used to meet a developmental goal; was not limited to 30 minutes per day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. In Space #4 children were observed engaging in a group learning activity for approximately eight (8) minutes that utilized the classroom’s computer as a primary component. However, upon checking both the posted lesson plan and the classroom’s screen time log this activity was not documented.

Violation confirmed corrected by letter received from provider on 3/19/2025

Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. Emergency drills were monitored. It was observed that there was one instance were an emergency drill had happened at the four month interval instead of the required three month interval.

Violation corrected during visit

Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. In Space #3 emergency medication was monitored. It was observed that two children with a chronic medical condition requiring life-saving medicine did not have a Medical Action Plan on file.

Violation confirmed corrected by letter received from provider on 3/24/2025

Center administrators and staff did not use the information provided in the application to ensure that each individual child's needs are met. Twelve (12) children’s files were monitored today. It was observed that one child had a chronic medical condition listed on both their application and medical assessment that required life-saving medication but neither the required medication or corresponding paperwork was available.

Violation confirmed corrected by letter received from provider on 3/24/2025

Equipment and furnishings were not sturdy, stable and free of hazards. In Space #5 three (3) foam blocks were observed in the Block Center with visible teeth impressions.

Violation corrected during visit

Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In the lobby it was observed that three electrical wall outlets and an electrical power strip were accessible to children but did not have safety plugs covering unused electrical outlets. It was also observed in Space #3 and Space #6 that each had one electrical wall outlet accessible to children that did not have a safety plug covering it when not in use.

Violation corrected during visit

Parent's medication authorization did not include required information. Emergency medications were monitored and it was observed that two children had incomplete permission to administer forms on file.

Violation confirmed corrected by letter received from provider on 5/2/2024

All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Five (5) staff files were reviewed, and it was observed that one (1) staff member did not have a completed annual health questionnaire on file.

Violation confirmed corrected by letter received from provider on 5/2/2024

Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Five (5) staff files were reviewed, and it was observed that one (1) staff member did not have a completed annual emergency information form on file.

Violation confirmed corrected by letter received from provider on 5/6/2024

Center did not maintain a record of daily attendance. In Space #3 fourteen (14) children were observed present but not documented on the posted daily attendance sheet. It was also observed in Space #4 that sixteen (16) children were observed present but not documented on the posted daily attendance sheet.

Violation corrected during visit

Staff did not complete the health and safety training within one year of employment. Five (5) staff files were reviewed, and it was observed that two (2) staff members had not completed all initial health and safety trainings, as required.

Violation confirmed corrected by letter received from provider on 5/13/2024

A safe indoor and outdoor environment was not provided for the children. In the hallway bathroom a large spider web was observed in the window.

Violation corrected during visit

Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Space #4 it was observed that there were two (2) electrical outlets on a power strip located on the floor near the carpeted area uncovered when not in use. It was also observed in Space #6 that one (1) electrical outlet was observed not covered with a safety plug when not in use.

Violation confirmed corrected by letter received from provider on 2/16/2024

Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In Space #3 it was observed that there was a packet of Dramamine Nausea Chews with the warning Keep out of Reach of children accompanied by other warnings stored in a backpack hanging on a hook less than five (5) feet from the floor. In Space #4 it was observed that there were six (6) packets of burn cream and five (5) packets of triple antibiotic ointment each with the warning Keep out of Reach of children accompanied by other warnings were being stored in a First Aid kit located in a backpack hanging on a hook less than five (5) feet from the floor. In Space #6 it was also observed that there was a First Aid kit present that contained Benadryl anti-itch cream, Neosporin antibiotic ointment and a BenGay cooling gel pack each with the warning Keep out of Reach of children accompanied by other warnings.

Violation corrected during visit

Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In Space #5 it was observed that there was an emergency medication present that did not have a current permission to administer medication form on file. It was also observed in Space #6 that two (2) children had emergency medications present that did not have current permission to administer medication forms on file.

Violation confirmed corrected by letter received from provider on 2/16/2024