Charlotte · Licensed center
Bright Horizons Family Solutions Early Education
- Medium center, licensed for 112 children.
- Run by a for-profit business, which holds the license.
What the state has found
The state cited rules at 5 of its 6 licensing inspections since February 2024.
Of the 81 Charlotte-area centers with 6 licensing inspections, 15% had rules cited at 5 of them, as this center did. 11% had rules cited at all 6, 10% at none.
Licensing inspections
Feb 13, 20263 citations
“Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. Facility was a month behind on one drill.”
Violation corrected during visit
“All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Floor board is peeling, missing bumper guard.”
Violation confirmed corrected by letter received from provider on 2/25/2026
“Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. Suspected allergies did not have a plan for if the child comes in contact with allergen.”
Violation confirmed corrected by letter received from provider on 2/25/2026
Feb 18, 20253 citations
“Beds, cots and mats were not in good repair, properly handled, stored, or clean and sanitized between users. Space two mats were stored touching.”
Violation confirmed corrected by letter received from provider on 2/27/2025
“Center did not maintain a record of daily attendance. Space seven did not document attendance for today.”
Violation corrected during visit
“Screen time was offered to children under three years of age. In space three, two year old childen viewed a book on a tablet.”
Violation corrected during visit
Sep 24, 20242 citations
“Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. there were two cots that measured under 16" between the cots in space 7.”
Violation corrected during visit
“Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. in space 5 a teacher had a can of dr. pepper on the countertop that she was consuming.”
Violation corrected during visit
Jun 17, 20241 citation
“Jump ropes and rubber bands were accessible to children under five years of age without adult supervision. In the outdoor learning environment that serves older preschoolers there was a storage cabinet that was unlocked and jump ropes were accessible.”
Violation corrected during visit
Feb 20, 20242 citations
“Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file.”
Violation confirmed corrected by letter received from provider on 2/28/2024
“Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement.”
Violation confirmed corrected by letter received from provider on 2/28/2024
Read every record and the state’s reports
State record — North Carolina DCDEE
- Last visit
- June 4, 2026
- On file
- 6 visits since February 2024 — 1 cited nothing
- Fixed?
- All 11 record a correction, in the licensor’s own words.
- Most serious
- North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Feb 2026 Unannounced visit 3 findings
Unannounced visit · February 13, 2026
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. Facility was a month behind on one drill.
Violation corrected during visit
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Floor board is peeling, missing bumper guard.
Violation confirmed corrected by letter received from provider on 2/25/2026
Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. Suspected allergies did not have a plan for if the child comes in contact with allergen.
Violation confirmed corrected by letter received from provider on 2/25/2026
DCDEE facility lookup On that page, enter license number 60002195 in the License Number box, choose Search and open the result; the record is listed under Visits.
Feb 2025 Unannounced visit 3 findings
Unannounced visit · February 18, 2025
Beds, cots and mats were not in good repair, properly handled, stored, or clean and sanitized between users. Space two mats were stored touching.
Violation confirmed corrected by letter received from provider on 2/27/2025
Center did not maintain a record of daily attendance. Space seven did not document attendance for today.
Violation corrected during visit
Screen time was offered to children under three years of age. In space three, two year old childen viewed a book on a tablet.
Violation corrected during visit
DCDEE facility lookup On that page, enter license number 60002195 in the License Number box, choose Search and open the result; the record is listed under Visits.
Sep 2024 Unannounced visit 2 findings
Unannounced visit · September 24, 2024
Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. there were two cots that measured under 16" between the cots in space 7.
Violation corrected during visit
Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. in space 5 a teacher had a can of dr. pepper on the countertop that she was consuming.
Violation corrected during visit
DCDEE facility lookup On that page, enter license number 60002195 in the License Number box, choose Search and open the result; the record is listed under Visits.
Jun 2024 Unannounced visit 1 finding
Unannounced visit · June 17, 2024
Jump ropes and rubber bands were accessible to children under five years of age without adult supervision. In the outdoor learning environment that serves older preschoolers there was a storage cabinet that was unlocked and jump ropes were accessible.
Violation corrected during visit
DCDEE facility lookup On that page, enter license number 60002195 in the License Number box, choose Search and open the result; the record is listed under Visits.
Feb 2024 Unannounced visit 2 findings
Unannounced visit · February 20, 2024
Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file.
Violation confirmed corrected by letter received from provider on 2/28/2024
Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement.
Violation confirmed corrected by letter received from provider on 2/28/2024
DCDEE facility lookup On that page, enter license number 60002195 in the License Number box, choose Search and open the result; the record is listed under Visits.
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
Openings, child care subsidies, cost, teaching approach, and sick and biting policies aren’t on this page.
Who cares for your child
Sonya Brendle (Center Director) since 2000 and Stephanie Newson (Assistant Director) since 2014.
Of 745 Charlotte-area providers, 30 publish how long a named staff member has been there; the longest tenure at each of those has a median of 22 years.
A day here
- Hours
- 7:00 AM to 6:00 PM, 5 days a week, year round
- Meals
- Hot meals and snacks provided daily at no charge, family-style dining, milk served daily
- Outdoors
- Age-differentiated rooftop playground (10th level of garage) with climbing structures, push toys, prop boxes, sensory/sand tables used to extend lessons outdoors
- Updates for parents
- My Bright Day™ mobile app: photos, real-time updates, milestones, notifications
- Closed
- 9 holidays and breaks a year
Dates
Martin Luther King Day, Presidents' Day, Memorial Day, Labor Day, Columbus Day, Veterans Day, Christmas Day, July 4th, Thanksgiving Day (9 holidays, center closed)
Details
- Website
- brighthorizons.com
- Address
- 227 West Trade Street Suite 410
- License
- 60002195, active
- Quality program
- Five Star License
- Ages they serve
- 6 weeks to 5 years
- Chain
- Bright Horizons
- Owner
- Public shareholders (NYSE: BFAM)
Run Bright Horizons Family Solutions Early Education? Correct or add anything here, free.
Add what is missingSources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
Who cares for your child
- Staff brighthorizons.com
State record
From North Carolina DCDEE’s published reports, last checked October 10, 2026.
A day here
- Meals, Outdoors, Updates for parents, Hours, Closed — Checked July 2026 brighthorizons.com
- Calendar — Checked July 2026 brighthorizons.com
Details
- Phone, Address, License, Quality program — Checked July 2026 ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 60002195 under License Number, and open the result.
- Website — Checked July 2026 brighthorizons.com
- Ages they serve — Checked July 2026 brighthorizons.com
- Who runs it — Checked September 2026 ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 60002195 under License Number, open the result and expand Owner Information: the licensee is listed as Primary Owner.
- Chain — Checked October 2026 brighthorizons.com
- Owner — Checked October 2026 sec.gov/…/bfam-20251231.htm
Bright Horizons is a public company. Its annual report to the SEC for 2025 (Form 10-K, filed February 2026) lists its common stock on the New York Stock Exchange under the symbol BFAM. sec.gov
Medium means the middle half of Charlotte-area’s 591 licensed centers by state-licensed capacity: 51 to 162 children. Small is 11 to 50; large is 163 to 528.