Waxhaw · Licensed center

Big Blue Marble-Waxhaw

What the state has found

The state cited rules at 17 of its 34 licensing inspections since August 2023.

Of the 256 Charlotte-area centers with 10 or more licensing inspections, more than 99% had rules cited at some but not all of them, as this center did. Fewer than 1% had rules cited at all of them.

Licensing inspections

Jul 15, 20261 citation
  • “Staff did not interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and/or participating in activities with the children. A staff member did not interact with a child in a postive way during the day.”

    Violation confirmed corrected by letter received from provider on 7/27/2026

Jun 2, 2026No rules cited
Feb 5, 20264 citations
  • “All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Staff member's E.W, T.W, and L.W. did not have a current health questionnaire in their medical file.”

    Violation corrected during visit

  • “Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Staff file's E.W, T.W, and L.W. did not have a current Emergency Information form on file.”

    Violation corrected during visit

  • “A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. Upon review, one child's file did not have a Shaken Baby Syndrome and Abusive Head Trauma policy signed.”

    Violation confirmed corrected by letter received from provider on 2/24/2026

  • “Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. Upon review, one child did not have a completed medical form in their file.”

    Violation confirmed corrected by letter received from provider on 2/24/2026

Nov 5, 2025No rules cited
Jul 8, 2025No rules cited
Jul 2, 20251 citation
  • “Every child was not provided an appropriate time and place to rest. Children in the room that serves non-school aged five (5) year old's were not offered an appropriate space to rest.”

    Violation confirmed corrected by letter received from provider on 7/2/2025

Apr 29, 20254 citations
  • “Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly playground inspections were not completed.”

    Violation confirmed corrected by letter received from provider on 5/12/2025

  • “New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Staff member E.M. has not completed at least sixteen (16) hours of orientation within the first six (6) weeks.”

    Violation confirmed corrected by letter received from provider on 5/12/2025

  • “Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Staff member D.Q. did not completed six (6) clock hours within the first two (2) weeks of employment.”

    Violation confirmed corrected by letter received from provider on 5/12/2025

  • “Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Staff member D.Q. did not have a current EI form on file.”

    Violation confirmed corrected by letter received from provider on 5/12/2025

Feb 11, 20255 citations
  • “All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space number eleven (# 11) there was two (2) cans of aerosol spray cleaners, and one (1) tub of disinfectant wipes that were stored in an unlocked cabinet within reach of children.”

    Violation corrected during visit

  • “Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The facility did not complete monthly playground inspections.”

    Violation corrected during visit

  • “The depth of the loose surfacing was not based on critical height of the equipment. The playground that serves older preschool aged children using equipment with a critical height of more than 5 feet, but less than 7 feet, did not have 6 inches of loose surfacing material.”

    Violation confirmed corrected by letter received from provider on 3/18/2025

  • “Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space number two (2) there was one (1) expired diaper cream.”

    Violation corrected during visit

1 more from this inspection
  • “Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In space number seven (#7) a child's permission form to provide emergency medication was expired and did not have accurate information.”

    Violation confirmed corrected by letter received from provider on 2/24/2025

Oct 17, 2024No rules cited
Oct 3, 20242 citations
  • “Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In the rooms that serve toddlers, three (3) year old's, and four (4) year old's there were multiple outlets that were not covered.”

    Violation corrected during visit

  • “Electric fans were not mounted out of reach or did not have a mesh guard to prevent access. A large box fan was within the children's reach and was not covered with a mesh guard in the room that serves three (3) year old's.”

    Violation corrected during visit

Sep 20, 20241 citation
  • “All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. I observed the laundry door unlocked with chemicals stored inside.”

    Violation corrected during visit

Sep 18, 2024No rules cited
Sep 10, 20242 citations
  • “Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. In the toddler aged class space three (3) to cots were touching.”

    Violation corrected during visit

  • “A child was yelled at, shamed, humiliated, frightened, threatened or bullied. On 7/11/24 staff was witness yelling at a child, when the administrators asked the teacher about the incident she admitted to yellling.”

    Violation corrected during visit

Jul 11, 20242 citations
  • “Center staff did not comply with the safe sleep policy. For two weeks in June the facility was unable to maintain the safe sleep policies thermal environment temperature requirements. This was corrected on June 27, 2024, and has not been an issue since that day.”

    Violation corrected during visit

  • “Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last safety drill, as described above, was conducted in December of 2023. Safety drills must be conducted every three months.”

    Violation confirmed corrected by letter received from provider on 10/31/2024

Jun 14, 2024No rules cited
May 29, 20241 citation
  • “Children were not adequately supervised at all times. One child, two-year-old, was left in a classroom for 14 minutes and 53 seconds while the other children in his class in the Outdoor Learning Environment.”

    Violation confirmed corrected by follow-up visit made by consultant on 6/14/2024

Apr 9, 2024No rules cited
Mar 27, 20242 citations
  • “Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. During the assessment the snack served was not what was listed on the menu. The correction to the menu was completed during today's visit.”

    Violation corrected during visit

  • “All stationary equipment, more than 18 inches high, was not installed over protective surfacing. During the facilities Environmental Rating Scale assessment as well as during today's visit the mats in the classrooms serving children 2-5 years old were not 18 inches apart. This was corrected during today's visit.”

    Violation corrected during visit

Mar 13, 20242 citations
  • “Children were not adequately supervised at all times. On March 7, 2024 two children, male and female-ages two years old) were left unattended and alone on the playground for six minutes and fifty-three seconds: staff had reentered the building and was unaware that they were missing.”

    Violation confirmed corrected by letter received from provider on 3/21/2024

  • “Enhanced staff/child ratios and group sizes were not met. On March 7, 2024, up to twelve (12) three-year-old children and nine (9) two-year-old children, totaling twenty-one children were on the playground with two staff members. The facility adheres to enhanced ratios therefore the maximum number of children allowed in the group size supervised by two staff is no more than eighteen (18) children.”

    Violation confirmed corrected by letter received from provider on 3/21/2024

Feb 28, 2024No rules cited
Feb 15, 2024No rules cited
Feb 13, 202412 citations
  • “All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Upon review of the Staff and Training worksheet and staff files it was observed that two staff (see staff and training worksheet) did not have the require certification in CPR in the required time frame.”

    Violation confirmed corrected by letter received from provider on 2/28/2024

  • “The Center did not have a person on staff who completed the EPR in Child Care training within the required timeframe and/or documentation of completion of the training was not on file or in a file designated for emergency preparedness and response plan documents. The new Administrator that has been employed since October 27, 2023 doesn't have the required training nor has she updated the EPR plan with current information.”

    Violation confirmed corrected by letter received from provider on 2/28/2024

  • “Staff did not complete the health and safety training within one year of employment. Upon review of the Staff and Training worksheet and staff files it was observed that one staff (see staff and training worksheet) did not have the require health and safety training within one year of employment.”

    Violation confirmed corrected by letter received from provider on 2/28/2024

  • “Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Upon review of the Staff and Training worksheet and staff files it was observed that multiple staff (see staff and training worksheet) did not have the require health and safety training completed.”

    Violation confirmed corrected by letter received from provider on 2/28/2024

8 more from this inspection
  • “Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Upon review of the Staff and Training worksheet and staff files it was observed that one staff (see staff and training worksheet) did not have the require medical report on file prior to employment.”

    Violation confirmed corrected by letter received from provider on 2/28/2024

  • “On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Upon review of the Staff and Training worksheet and staff files it was observed that one staff (see staff and training worksheet) did not provide results indicating that they were free of active TB and/or TB test or screening prior to the first day of work.”

    Violation confirmed corrected by letter received from provider on 2/28/2024

  • “Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Upon review of the Staff and Training worksheet and staff files it was observed that multiple staff (see staff and training worksheet) did not receive the required on-going training, nor was it fully documented.”

    Violation confirmed corrected by letter received from provider on 2/28/2024

  • “A current activity plan was not posted for each group of children for reference. Although Activity Plans were posted there was no date on two of the eleven activity plans, I reviewed.”

    Violation confirmed corrected by letter received from provider on 2/28/2024

  • “All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Under the desk in the Administrator's office there were cleansers, detergents, and air fresheners some of which were in aerosol cans. Although this room is locked when it is not being occupied, these items were not stored in locked storage when it was occupied, and the door was left open.”

    Violation confirmed corrected by letter received from provider on 2/28/2024

  • “All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Upon review of the Staff and Training worksheet and staff files it was observed that two staff (see staff and training worksheet) did not have the require certification in First Aid in the required time frame.”

    Violation confirmed corrected by letter received from provider on 2/28/2024

  • “The EPR Plan did not include the location of the Ready to Go File and or the required information. There was no plan on site, although there were some emergency books there was no plan, for staff person to know the location. The Ready to Go File had some information but did not have the required information as many of the children's records were not complete or included.”

    Violation confirmed corrected by letter received from provider on 2/28/2024

  • “The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The information on the plan had changed due to a change in Administrator and Child Care Consultant. This had not been updated nor had the staff reviewed a current EPR plan as the last plan was dated October 11, 2022, and although it was on the Emergency Services online database it was not available for review at the facility or in the Ready to Go File/Binder.”

    Violation confirmed corrected by letter received from provider on 2/28/2024

Feb 5, 2024No rules cited
Jan 19, 2024No rules cited
Jan 8, 20241 citation
  • “Enhanced staff/child ratios and group sizes were not met. Upon my arrival, a staff member opened the door for me and explained the administrator was in the office. The staff member left one staff member with nine infants when she came to open the door for me. Thus, the classroom was out of ratio.”

    Violation confirmed corrected by letter received from provider on 1/17/2024

Nov 27, 2023No rules cited
Nov 14, 2023No rules cited
Nov 3, 20231 citation
  • “Parent or guardian of child was not allowed access to the center during operating hours for the purpose of contacting the child or evaluating the caregiving space at the center and the care provided. The facility was following the Big Blue Marble Procedure restricting parents from entering into classrooms reportedly due to Health reasons based on the rise of Covid recently. This restriction was removed including all signage, staff were notified and parents were to be notified by the close of business.”

    Violation corrected during visit

Nov 2, 2023No rules cited
Oct 31, 202326 citations
  • “All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In the foyer there was a closet that was open with the key in the door handle. In this closet there was an aerosol can of pledge and other cleaning chemicals. After the observation the door was closed, and the key removed from the lock.”

    Violation corrected during visit

  • “Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/or the medical report was older than 12 months. Upon review of the Staff files, it was observed that the required medical was not completed with several staff (see Staff and Training Worksheets) within the required time frame.”

    Violation confirmed corrected by letter received from provider on 11/16/2023

  • “New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Upon review of the Staff files it was observed that the required orientation was not completed with several staff (see Staff and Training Worksheets).”

    Violation confirmed corrected by letter received from provider on 11/16/2023

  • “All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Upon review of the Staff files, it was observed that the required training was not completed with several staff (see Staff and Training Worksheets) within the required time frame and/or on an annual basis.”

    Violation confirmed corrected by letter received from provider on 11/16/2023

22 more from this inspection
  • “Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. During the observation there were two outlets, one in the hallway and one in a classroom that was not covered by a safety plug leaving the outlet accessible to the children in care. During the visit these two outlets were covered.”

    Violation corrected during visit

  • “The depth of the loose surfacing was not based on critical height of the equipment. On the playground where the one- and two-year-old children play there was a slide that at the bottom of it the surfacing was less than two inches deep and the requirement was six inches in depth in order to provide the appropriate protective surfacing for the children's safety. During the visit the Assistant Director corrected the depth of the surfacing by raking excess surfacing to this area.”

    Violation corrected during visit

  • “The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Upon review of the Staff files, it was observed that the required training was not completed with several staff (see Staff and Training Worksheets).”

    Violation confirmed corrected by letter received from provider on 11/16/2023

  • “The activity plan did not include a daily gross motor activity which may occur indoors and outdoors. On all of the activity plans that were posted in each operating classroom under at least one day for gross motor activity the statement outside play was listed as the activity. This does not define an activity. The activity must be listed and defined so that it can be identified as a gross motor activity.”

    Violation confirmed corrected by letter received from provider on 11/16/2023

  • “All openings to the outer air were not protected against the entrance of flying insects. The screen in the classroom where the toddler children playground was located there was a torn screen so that if the window was opened the classroom would not be protected against the entrance of flying insects.”

    Violation confirmed corrected by letter received from provider on 11/16/2023

  • “Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Upon review of the monthly playground inspection documentation, it was observed that the person completing the training did not have documentation of training in playground safety requirements. The only staff currently qualified to conduct these inspections is A.B. until additional official training with certificates to verify required training can be obtained.”

    Violation confirmed corrected by letter received from provider on 11/16/2023

  • “The EMC plan was not reviewed with all staff annually and whenever the plan was revised. The plan was not able to be located and therefore was not reviewed with staff as required. The plan that is in the database is not current therefore in need of revision. Plans are required to be revised when a change occurs or annually.”

    Violation confirmed corrected by letter received from provider on 11/16/2023

  • “All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Upon review of the Staff Files, it was observed that the required First Aid training was not completed for several staff (see Staff and Training Worksheets) within the required time frame.”

    Violation confirmed corrected by letter received from provider on 11/16/2023

  • “All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Upon review of the Staff Files, it was observed that the required CPR training was not completed for several staff (see Staff and Training Worksheets) within the required time frame.”

    Violation confirmed corrected by letter received from provider on 11/16/2023

  • “Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Upon review of the Staff Files it was observed that the required on-going training was not completed for several staff (see Staff and Training Worksheets).”

    Violation confirmed corrected by letter received from provider on 11/16/2023

  • “Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. Upon review of the Staff Files, it was observed that the required training was not completed for several staff (see Staff and Training Worksheets) within the required time frame.”

    Violation confirmed corrected by letter received from provider on 11/16/2023

  • “Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Upon review of the Staff files it was observed that the required orientation was not completed with several staff (see Staff and Training Worksheets).”

    Violation confirmed corrected by letter received from provider on 11/16/2023

  • “All vehicles used to transport children were not free of hazards. There were four vehicles used for transportation of children. In one vehicle there was an aerosol can of WD-40 and Lysol wipes that had the following Safety Information: For external use only. No known significant effects or critical hazards. Read label before use. Keep out of reach of children. If swallowed, get medical help or contact a Poison Control Center right away and have product container or label at hand. When using this product: avoid contact with eyes; in case of eye contact, flush with water. Stop use and ask a doctor if: irritation or redness develops. Since this is multiple label warnings it is required to be locked up. The packets were in each bus' door on the driver's side no more than one foot from the bus floor. The Lysol wipes and the WD-40 was removed and placed in locked storage during the visit.”

    Violation confirmed corrected by letter received from provider on 11/16/2023

  • “Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. In a review of the information on the children located on each bus it was observed that many of the children did not have a photograph as identifying information.”

    Violation confirmed corrected by letter received from provider on 11/16/2023

  • “Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Upon review of the Staff Files it was observed that the required annual staff evaluation and staff developmental plan was not completed for several staff (see Staff and Training Worksheets) within the required time frame.”

    Violation confirmed corrected by letter received from provider on 11/16/2023

  • “A valid qualification letter was not on file and available to review at the facility. One staff member, M.N., did not have a valid qualifying letter on file. There was a qualifying letter for Ms. N. per the database.”

    Violation confirmed corrected by letter received from provider on 11/16/2023

  • “The Center did not have a person on staff who completed the EPR in Child Care training within the required timeframe and/or documentation of completion of the training was not on file or in a file designated for emergency preparedness and response plan documents. Currently there no documentation that there is a staff person who has the required training for Emergency preparedness Response on site.”

    Violation confirmed corrected by letter received from provider on 11/16/2023

  • “At least one child care provider, who has completed ITS-SIDS training was not present in the infant room, while children were in care. Upon review of the Staff Files, it was observed that the required training was not completed for any of the staff who were observed providing care for the infant children.”

    Violation confirmed corrected by letter received from provider on 11/16/2023

  • “Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Upon review of the Staff files, it was observed that in some staff files the above noted items were not maintained separately (see Staff and Training Worksheets) within the required time frame.”

    Violation confirmed corrected by letter received from provider on 11/16/2023

  • “The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Upon review of the Staff files, it was observed that the required training was not completed with several staff (see Staff and Training Worksheets) within the required time frame.”

    Violation confirmed corrected by letter received from provider on 11/16/2023

  • “Staff did not complete the health and safety training within one year of employment. Upon review of the Staff Files it was observed that the required health and safety training was not completed for several staff (see Staff and Training Worksheets) within the required time frame.”

    Violation confirmed corrected by letter received from provider on 11/16/2023

  • “Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Upon review of the Staff files, it was observed that the required health and safety training that is a part of the on-going training (required every 5 years) was not completed for several staff (see Staff and Training Worksheets) within the required time frame.”

    Violation confirmed corrected by letter received from provider on 11/16/2023

Oct 11, 2023No rules cited
Sep 19, 20238 citations
  • “A safe indoor and outdoor environment was not provided for the children. The Toilet in Space # 11 was actively overflowing and was clogged with feces, while the children were using the space to toilet. There was urine, water and feces on the floor. With further interview the staff member, stated that the toilet was not working correctly since she arrived in the morning and did not alert an Administrator. The Administrator plunged the toilet and the restroom area was cleaned and sanitized.”

    Violation corrected during visit

  • “Parent's medication authorization did not include required information. For children J.M and J.P it was indicated by the parent/guardian that the child required rescue medication on the child's application form. J.M.'s Medical Questionnaire completed and signed by their medical professional did not indicate that the child required medication, and no form was filled out to allow rescue medication to be administered or allowed to be on site. J.P. did have one of the rescue medication on site, but it was expired and the other rescue medication was not present but was listed on the expired medication administration permission form. When asked about the J.P. the Administrators did not know who she was, or which room she was in and were not aware of any of her medical conditions.”

    Violation confirmed corrected by letter received from provider on 9/29/2023

  • “Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. There were several medications located in the facility that were expired and were not disposed of within 72 hours. Three out of the six medications on site were over six months expired and not returned to the families and the other two medications did not have any identifying information and were also expired.”

    Violation corrected during visit

  • “Incident logs were not completed and maintained as required. The incident report were kept in a drawer and no logs of the reports were available for review. One incident report was left on the front counter in the common area with the child's full name in view. The report was dated from September 13, 2023 and as of today's date was not signed by the parent/guardian in addition to it not being stored properly.”

    Violation confirmed corrected by letter received from provider on 9/29/2023

4 more from this inspection
  • “Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #11 there were several plastic bags in direct contact with the children hanging from the children's hooks/personal storage area.”

    Violation corrected during visit

  • “The EPR Plan did not include the date of the last revision of the plan. Administrators were not aware of the location of the EPR plan and after the EPR plan was located, the administrator stated she was not aware that it needed to be updated and how to do the updates. J.P, currently enrolled has an asthma medication on site, and not only was the Administrator not aware of the child's medical condition the EPR did not have the emergency action plan for the child.”

    Violation confirmed corrected by letter received from provider on 9/29/2023

  • “The EPR Plan did not include the location of the Ready to Go File and or the required information. The EPR plan did not have any of the new children's emergency information and had not been updated since October 11, 2022. Also, it did not have one child's medical action plan.”

    Violation confirmed corrected by letter received from provider on 9/29/2023

  • “An incident report was not completed and mailed to a Division representative within seven days after the incident when medical treatment was required. On child with a medical incident, labored/difficulty breathing, was sent home due to no medication on site and was transported to the hospital later in the day did not have a report completed nor was the report mailed to the Consultant as required.”

    Violation confirmed corrected by letter received from provider on 9/29/2023

Sep 12, 2023No rules cited
Aug 23, 2023No rules cited
Read every record and the state’s reports

State record — North Carolina DCDEE

Last visit
July 15, 2026
On file
34 visits since August 2023 — 17 cited nothing, 14 of those unannounced
Fixed?
All 75 record a correction, in the licensor’s own words.
Most serious
North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.

North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.

Jul 2026 Unannounced visit 1 finding

Unannounced visit · July 15, 2026

Staff did not interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and/or participating in activities with the children. A staff member did not interact with a child in a postive way during the day.

Violation confirmed corrected by letter received from provider on 7/27/2026

DCDEE facility lookup On that page, enter license number 90000499 in the License Number box, choose Search and open the result; the record is listed under Visits.

Jun 2026 Announced visit nothing cited
Feb 2026 Unannounced visit 4 findings

Unannounced visit · February 5, 2026

All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Staff member's E.W, T.W, and L.W. did not have a current health questionnaire in their medical file.

Violation corrected during visit

Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Staff file's E.W, T.W, and L.W. did not have a current Emergency Information form on file.

Violation corrected during visit

A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. Upon review, one child's file did not have a Shaken Baby Syndrome and Abusive Head Trauma policy signed.

Violation confirmed corrected by letter received from provider on 2/24/2026

Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. Upon review, one child did not have a completed medical form in their file.

Violation confirmed corrected by letter received from provider on 2/24/2026

DCDEE facility lookup On that page, enter license number 90000499 in the License Number box, choose Search and open the result; the record is listed under Visits.

Nov 2025 Announced visit nothing cited
Jul 2025 Unannounced visit nothing cited
Jul 2025 Unannounced visit 1 finding

Unannounced visit · July 2, 2025

Every child was not provided an appropriate time and place to rest. Children in the room that serves non-school aged five (5) year old's were not offered an appropriate space to rest.

Violation confirmed corrected by letter received from provider on 7/2/2025

DCDEE facility lookup On that page, enter license number 90000499 in the License Number box, choose Search and open the result; the record is listed under Visits.

Apr 2025 Unannounced visit 4 findings

Unannounced visit · April 29, 2025

Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly playground inspections were not completed.

Violation confirmed corrected by letter received from provider on 5/12/2025

New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Staff member E.M. has not completed at least sixteen (16) hours of orientation within the first six (6) weeks.

Violation confirmed corrected by letter received from provider on 5/12/2025

Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Staff member D.Q. did not completed six (6) clock hours within the first two (2) weeks of employment.

Violation confirmed corrected by letter received from provider on 5/12/2025

Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Staff member D.Q. did not have a current EI form on file.

Violation confirmed corrected by letter received from provider on 5/12/2025

DCDEE facility lookup On that page, enter license number 90000499 in the License Number box, choose Search and open the result; the record is listed under Visits.

Feb 2025 Unannounced visit 5 findings

Unannounced visit · February 11, 2025

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space number eleven (# 11) there was two (2) cans of aerosol spray cleaners, and one (1) tub of disinfectant wipes that were stored in an unlocked cabinet within reach of children.

Violation corrected during visit

Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The facility did not complete monthly playground inspections.

Violation corrected during visit

The depth of the loose surfacing was not based on critical height of the equipment. The playground that serves older preschool aged children using equipment with a critical height of more than 5 feet, but less than 7 feet, did not have 6 inches of loose surfacing material.

Violation confirmed corrected by letter received from provider on 3/18/2025

Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space number two (2) there was one (1) expired diaper cream.

Violation corrected during visit

Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In space number seven (#7) a child's permission form to provide emergency medication was expired and did not have accurate information.

Violation confirmed corrected by letter received from provider on 2/24/2025

DCDEE facility lookup On that page, enter license number 90000499 in the License Number box, choose Search and open the result; the record is listed under Visits.

Oct 2024 Announced visit nothing cited
Oct 2024 Unannounced visit 2 findings

Unannounced visit · October 3, 2024

Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In the rooms that serve toddlers, three (3) year old's, and four (4) year old's there were multiple outlets that were not covered.

Violation corrected during visit

Electric fans were not mounted out of reach or did not have a mesh guard to prevent access. A large box fan was within the children's reach and was not covered with a mesh guard in the room that serves three (3) year old's.

Violation corrected during visit

DCDEE facility lookup On that page, enter license number 90000499 in the License Number box, choose Search and open the result; the record is listed under Visits.

Sep 2024 Unannounced visit 1 finding

Unannounced visit · September 20, 2024

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. I observed the laundry door unlocked with chemicals stored inside.

Violation corrected during visit

DCDEE facility lookup On that page, enter license number 90000499 in the License Number box, choose Search and open the result; the record is listed under Visits.

Sep 2024 Unannounced visit nothing cited
Sep 2024 Unannounced visit 2 findings

Unannounced visit · September 10, 2024

Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. In the toddler aged class space three (3) to cots were touching.

Violation corrected during visit

A child was yelled at, shamed, humiliated, frightened, threatened or bullied. On 7/11/24 staff was witness yelling at a child, when the administrators asked the teacher about the incident she admitted to yellling.

Violation corrected during visit

DCDEE facility lookup On that page, enter license number 90000499 in the License Number box, choose Search and open the result; the record is listed under Visits.

Jul 2024 Unannounced visit 2 findings

Unannounced visit · July 11, 2024

Center staff did not comply with the safe sleep policy. For two weeks in June the facility was unable to maintain the safe sleep policies thermal environment temperature requirements. This was corrected on June 27, 2024, and has not been an issue since that day.

Violation corrected during visit

Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last safety drill, as described above, was conducted in December of 2023. Safety drills must be conducted every three months.

Violation confirmed corrected by letter received from provider on 10/31/2024

DCDEE facility lookup On that page, enter license number 90000499 in the License Number box, choose Search and open the result; the record is listed under Visits.

Jun 2024 Unannounced visit nothing cited
May 2024 Unannounced visit 1 finding

Unannounced visit · May 29, 2024

Children were not adequately supervised at all times. One child, two-year-old, was left in a classroom for 14 minutes and 53 seconds while the other children in his class in the Outdoor Learning Environment.

Violation confirmed corrected by follow-up visit made by consultant on 6/14/2024

DCDEE facility lookup On that page, enter license number 90000499 in the License Number box, choose Search and open the result; the record is listed under Visits.

Apr 2024 Unannounced visit nothing cited
Mar 2024 Unannounced visit 2 findings

Unannounced visit · March 27, 2024

Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. During the assessment the snack served was not what was listed on the menu. The correction to the menu was completed during today's visit.

Violation corrected during visit

All stationary equipment, more than 18 inches high, was not installed over protective surfacing. During the facilities Environmental Rating Scale assessment as well as during today's visit the mats in the classrooms serving children 2-5 years old were not 18 inches apart. This was corrected during today's visit.

Violation corrected during visit

DCDEE facility lookup On that page, enter license number 90000499 in the License Number box, choose Search and open the result; the record is listed under Visits.

Mar 2024 Unannounced visit 2 findings

Unannounced visit · March 13, 2024

Children were not adequately supervised at all times. On March 7, 2024 two children, male and female-ages two years old) were left unattended and alone on the playground for six minutes and fifty-three seconds: staff had reentered the building and was unaware that they were missing.

Violation confirmed corrected by letter received from provider on 3/21/2024

Enhanced staff/child ratios and group sizes were not met. On March 7, 2024, up to twelve (12) three-year-old children and nine (9) two-year-old children, totaling twenty-one children were on the playground with two staff members. The facility adheres to enhanced ratios therefore the maximum number of children allowed in the group size supervised by two staff is no more than eighteen (18) children.

Violation confirmed corrected by letter received from provider on 3/21/2024

DCDEE facility lookup On that page, enter license number 90000499 in the License Number box, choose Search and open the result; the record is listed under Visits.

Feb 2024 Unannounced visit nothing cited
Feb 2024 Unannounced visit nothing cited
Feb 2024 Unannounced visit 12 findings

Unannounced visit · February 13, 2024

All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Upon review of the Staff and Training worksheet and staff files it was observed that two staff (see staff and training worksheet) did not have the require certification in CPR in the required time frame.

Violation confirmed corrected by letter received from provider on 2/28/2024

The Center did not have a person on staff who completed the EPR in Child Care training within the required timeframe and/or documentation of completion of the training was not on file or in a file designated for emergency preparedness and response plan documents. The new Administrator that has been employed since October 27, 2023 doesn't have the required training nor has she updated the EPR plan with current information.

Violation confirmed corrected by letter received from provider on 2/28/2024

Staff did not complete the health and safety training within one year of employment. Upon review of the Staff and Training worksheet and staff files it was observed that one staff (see staff and training worksheet) did not have the require health and safety training within one year of employment.

Violation confirmed corrected by letter received from provider on 2/28/2024

Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Upon review of the Staff and Training worksheet and staff files it was observed that multiple staff (see staff and training worksheet) did not have the require health and safety training completed.

Violation confirmed corrected by letter received from provider on 2/28/2024

Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Upon review of the Staff and Training worksheet and staff files it was observed that one staff (see staff and training worksheet) did not have the require medical report on file prior to employment.

Violation confirmed corrected by letter received from provider on 2/28/2024

On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Upon review of the Staff and Training worksheet and staff files it was observed that one staff (see staff and training worksheet) did not provide results indicating that they were free of active TB and/or TB test or screening prior to the first day of work.

Violation confirmed corrected by letter received from provider on 2/28/2024

Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Upon review of the Staff and Training worksheet and staff files it was observed that multiple staff (see staff and training worksheet) did not receive the required on-going training, nor was it fully documented.

Violation confirmed corrected by letter received from provider on 2/28/2024

A current activity plan was not posted for each group of children for reference. Although Activity Plans were posted there was no date on two of the eleven activity plans, I reviewed.

Violation confirmed corrected by letter received from provider on 2/28/2024

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Under the desk in the Administrator's office there were cleansers, detergents, and air fresheners some of which were in aerosol cans. Although this room is locked when it is not being occupied, these items were not stored in locked storage when it was occupied, and the door was left open.

Violation confirmed corrected by letter received from provider on 2/28/2024

All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Upon review of the Staff and Training worksheet and staff files it was observed that two staff (see staff and training worksheet) did not have the require certification in First Aid in the required time frame.

Violation confirmed corrected by letter received from provider on 2/28/2024

The EPR Plan did not include the location of the Ready to Go File and or the required information. There was no plan on site, although there were some emergency books there was no plan, for staff person to know the location. The Ready to Go File had some information but did not have the required information as many of the children's records were not complete or included.

Violation confirmed corrected by letter received from provider on 2/28/2024

The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The information on the plan had changed due to a change in Administrator and Child Care Consultant. This had not been updated nor had the staff reviewed a current EPR plan as the last plan was dated October 11, 2022, and although it was on the Emergency Services online database it was not available for review at the facility or in the Ready to Go File/Binder.

Violation confirmed corrected by letter received from provider on 2/28/2024

DCDEE facility lookup On that page, enter license number 90000499 in the License Number box, choose Search and open the result; the record is listed under Visits.

Feb 2024 Unannounced visit nothing cited
Jan 2024 Unannounced visit nothing cited
Jan 2024 Unannounced visit 1 finding

Unannounced visit · January 8, 2024

Enhanced staff/child ratios and group sizes were not met. Upon my arrival, a staff member opened the door for me and explained the administrator was in the office. The staff member left one staff member with nine infants when she came to open the door for me. Thus, the classroom was out of ratio.

Violation confirmed corrected by letter received from provider on 1/17/2024

DCDEE facility lookup On that page, enter license number 90000499 in the License Number box, choose Search and open the result; the record is listed under Visits.

Showing 25 of 34 records. The rest are in the state record linked above.

Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.

Openings, child care subsidies, cost, hours and late pickup, ratios and staff, a typical day, and sick and biting policies aren’t on this page.

How they teach

Play-based and bilingual

“Our Spanish Immersion Preschool offers a unique, bilingual environment that enriches language development and cultural appreciation.”

Details

(704) 843-0925

Website
bbmacademy.com
Address
3930 Providence Rd
License
90000499, active
Quality program
Four Star License
Ages they serve
Infants (0–12 months) through Fours (4 years)

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Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

How they teach

State record

From North Carolina DCDEE’s published reports, last checked October 10, 2026.

Details

  • Phone, Address, License, Quality program — Checked July 2026 ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 90000499 under License Number, and open the result.
  • Website — Checked July 2026 bbmacademy.com
  • Ages they serve — Checked July 2026 bbmacademy.com
  • Who runs it — Checked September 2026 ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 90000499 under License Number, open the result and expand Owner Information: the licensee is listed as Primary Owner.

Large means the biggest quarter of Charlotte-area’s 591 licensed centers by state-licensed capacity: 163 to 528 children. Small is 11 to 50; medium is 51 to 162.