Charlotte · Licensed center

Ballancrest Academy

What the state has found

The state cited rules at 7 of its 8 licensing inspections since August 2023.

Of the 74 Charlotte-area centers with 8 licensing inspections, 18% had rules cited at 7 of them, as this center did. 1% had rules cited at all 8.

Licensing inspections

Sep 16, 20261 citation
  • “The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. The safe sleep policy was not posted in the infant room.”

    Violation corrected during visit

Aug 4, 20263 citations
  • “Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. In space #2, there were no paper towels in the rest room.”

    Violation corrected during visit

  • “Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One new staff member's medical report was dated 8/22/23. The new staff member's hire date was 9/2/25.”

    Violation confirmed corrected by letter received from provider on 8/12/2026

  • “On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One new staff member's TB test was dated 8/18/23. The new staff member's hire date was 9/2/25.”

    Violation confirmed corrected by letter received from provider on 8/12/2026

Feb 3, 2026No rules cited
Aug 13, 20253 citations
  • “The EMC plan did not name the person responsible, and at least one alternate, for choosing and carrying out the plan of action to obtain appropriate medical care. The EMC plan did not have specific names identified on the plan.”

    Violation corrected during visit

  • “All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #1, paint was chipping from the walls in two areas of the classroom.”

    Violation confirmed corrected by letter received from provider on 8/25/2025

  • “The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan was not updated when changes occurred.”

    Violation corrected during visit

Mar 12, 20253 citations
  • “All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One new staff member's First Aid training was not an approved course.”

    Violation confirmed corrected by letter received from provider on 3/17/2025

  • “All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One new staff member's CPR training was not an approved course.”

    Violation confirmed corrected by letter received from provider on 3/17/2025

  • “All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #5, there were two aerosol cans of shaving cream in an unlocked upper cabinet and one aerosol can of shaving cream in an unlocked bottom cabinet.”

    Violation corrected during visit

Aug 21, 20245 citations
  • “The center did not comply with the permit restrictions. The age range for care, listed on the current license, is 0-5. Today, one staff's nine year old child was present because the child's regular care fell through.”

    Violation corrected during visit

  • “Staff/child ratios applicable to a classroom, were not posted in each classroom. The posted staff/child ratio information posted in Space 1 and 4 were incorrect, they do not have the highest enhanced ratio box checked, which is what the facility is required to follow based on earning 7 points in Program Standards.”

    Violation corrected during visit

  • “Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. I observed rest time today, cots were not placed at least 18 inches apart in Space 1 and Space 4.”

    Violation corrected during visit

  • “Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. While in Space 2, I observed a plastic grocery bag hanging from a hook, less than 5 feet, in the children's rest room, storing a child's soiled clothing. Space 2 serves children 2 and 3 years of age.”

    Violation corrected during visit

1 more from this inspection
  • “Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff has not had an annual review since July 2023.”

    Violation confirmed corrected by letter received from provider on 8/30/2024

Feb 26, 20242 citations
  • “Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Space 5 a parent has given permission to administer Children's Allergy relief medication to her child, 5 years of age. The bottles instructions states do not use unless directed by a doctor for children between the ages of 2-5 years. No doctor authorization was given for either medication.”

    Violation confirmed corrected by letter received from provider on 3/5/2024

  • “Staff did not complete the health and safety training within one year of employment. A seasonal employee hired 6/11/21, does not have proof of completing all topic areas of health and safety training within the first year of employment.”

    Violation confirmed corrected by letter received from provider on 3/5/2024

Aug 29, 20231 citation
  • “The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff hired 4-17-23 provided a training certificate dated 11-7-21. Because she completed the training more than a year prior to employment it could not be counted to meet the requirement, she should have completed the training within 90 days of hire.”

    Violation confirmed corrected by letter received from provider on 8/30/2023

Read every record and the state’s reports

State record — North Carolina DCDEE

Last visit
September 16, 2026
On file
8 visits since August 2023 — 1 cited nothing
Fixed?
All 18 record a correction, in the licensor’s own words.
Most serious
North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.

North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.

Sep 2026 Unannounced visit 1 finding

Unannounced visit · September 16, 2026

The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. The safe sleep policy was not posted in the infant room.

Violation corrected during visit

DCDEE facility lookup On that page, enter license number 60004223 in the License Number box, choose Search and open the result; the record is listed under Visits.

Aug 2026 Unannounced visit 3 findings

Unannounced visit · August 4, 2026

Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. In space #2, there were no paper towels in the rest room.

Violation corrected during visit

Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One new staff member's medical report was dated 8/22/23. The new staff member's hire date was 9/2/25.

Violation confirmed corrected by letter received from provider on 8/12/2026

On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One new staff member's TB test was dated 8/18/23. The new staff member's hire date was 9/2/25.

Violation confirmed corrected by letter received from provider on 8/12/2026

DCDEE facility lookup On that page, enter license number 60004223 in the License Number box, choose Search and open the result; the record is listed under Visits.

Feb 2026 Announced visit nothing cited
Aug 2025 Unannounced visit 3 findings

Unannounced visit · August 13, 2025

The EMC plan did not name the person responsible, and at least one alternate, for choosing and carrying out the plan of action to obtain appropriate medical care. The EMC plan did not have specific names identified on the plan.

Violation corrected during visit

All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #1, paint was chipping from the walls in two areas of the classroom.

Violation confirmed corrected by letter received from provider on 8/25/2025

The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan was not updated when changes occurred.

Violation corrected during visit

DCDEE facility lookup On that page, enter license number 60004223 in the License Number box, choose Search and open the result; the record is listed under Visits.

Mar 2025 Unannounced visit 3 findings

Unannounced visit · March 12, 2025

All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One new staff member's First Aid training was not an approved course.

Violation confirmed corrected by letter received from provider on 3/17/2025

All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One new staff member's CPR training was not an approved course.

Violation confirmed corrected by letter received from provider on 3/17/2025

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #5, there were two aerosol cans of shaving cream in an unlocked upper cabinet and one aerosol can of shaving cream in an unlocked bottom cabinet.

Violation corrected during visit

DCDEE facility lookup On that page, enter license number 60004223 in the License Number box, choose Search and open the result; the record is listed under Visits.

Aug 2024 Unannounced visit 5 findings

Unannounced visit · August 21, 2024

The center did not comply with the permit restrictions. The age range for care, listed on the current license, is 0-5. Today, one staff's nine year old child was present because the child's regular care fell through.

Violation corrected during visit

Staff/child ratios applicable to a classroom, were not posted in each classroom. The posted staff/child ratio information posted in Space 1 and 4 were incorrect, they do not have the highest enhanced ratio box checked, which is what the facility is required to follow based on earning 7 points in Program Standards.

Violation corrected during visit

Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. I observed rest time today, cots were not placed at least 18 inches apart in Space 1 and Space 4.

Violation corrected during visit

Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. While in Space 2, I observed a plastic grocery bag hanging from a hook, less than 5 feet, in the children's rest room, storing a child's soiled clothing. Space 2 serves children 2 and 3 years of age.

Violation corrected during visit

Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff has not had an annual review since July 2023.

Violation confirmed corrected by letter received from provider on 8/30/2024

DCDEE facility lookup On that page, enter license number 60004223 in the License Number box, choose Search and open the result; the record is listed under Visits.

Feb 2024 Unannounced visit 2 findings

Unannounced visit · February 26, 2024

Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Space 5 a parent has given permission to administer Children's Allergy relief medication to her child, 5 years of age. The bottles instructions states do not use unless directed by a doctor for children between the ages of 2-5 years. No doctor authorization was given for either medication.

Violation confirmed corrected by letter received from provider on 3/5/2024

Staff did not complete the health and safety training within one year of employment. A seasonal employee hired 6/11/21, does not have proof of completing all topic areas of health and safety training within the first year of employment.

Violation confirmed corrected by letter received from provider on 3/5/2024

DCDEE facility lookup On that page, enter license number 60004223 in the License Number box, choose Search and open the result; the record is listed under Visits.

Aug 2023 Unannounced visit 1 finding

Unannounced visit · August 29, 2023

No longer on the state’s site as of September 25, 2026

The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff hired 4-17-23 provided a training certificate dated 11-7-21. Because she completed the training more than a year prior to employment it could not be counted to meet the requirement, she should have completed the training within 90 days of hire.

Violation confirmed corrected by letter received from provider on 8/30/2023

DCDEE facility lookup On that page, enter license number 60004223 in the License Number box, choose Search and open the result; the record is listed under Visits.

Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.

Openings, child care subsidies, hours and late pickup, teaching approach, ratios and staff, and sick and biting policies aren’t on this page.

What it costs

$2,051 a month for an infant

Infant$2,051
Toddler$1,922
Preschool$1,655

Charlotte-area comparison hidden until they say whether these are full-time prices.

A day here

Outdoors
Every infant gets outdoor time, whether on a walk, at the playground, or water play in summer

Details

(704) 841-0805

Website
ballancrestacademy.com
Address
8165 Ardrey Kell Road
License
60004223, active
Quality program
Five Star License

Run Ballancrest Academy? Correct or add anything here, free.

Add what is missing
Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

What it costs

State record

From North Carolina DCDEE’s published reports, last checked October 10, 2026.

A day here

Details

  • Phone, Address, License, Quality program — Checked July 2026 ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 60004223 under License Number, and open the result.
  • Website — Checked July 2026 ballancrestacademy.com
  • Who runs it — Checked September 2026 ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 60004223 under License Number, open the result and expand Owner Information: the licensee is listed as Primary Owner.

Medium means the middle half of Charlotte-area’s 591 licensed centers by state-licensed capacity: 51 to 162 children. Small is 11 to 50; large is 163 to 528.