San Mateo · Licensed center

Shu Academy

What the state has found

The state cited rules at 2 of its 7 licensing inspections since October 2023.

Fewer than 20 Bay Area centers have had 7 licensing inspections, so there is no comparison yet.

Licensing inspections

Aug 19, 2026No rules cited
Jul 29, 20261 citation
  • “101216.3: Teacher-Child Ratio: " (a) There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance..." This requirement is not being met as evidence by: Based on observation, interview, and record review, the facility did not comply with the section cited above as upon LPAs arrival, there was one staff(S1) with 20 preschool age children, which poses a potential health, safety or personal rights risk to persons in care.”

    CCR 101216.3(a)

May 29, 2026No rules cited
May 19, 20262 citations
  • “101216.3: Teacher-Child Ratio: " (a) There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance..." This requirement is not being met as evidence by: Based on observation, interview, and record review, the facility did not comply with the section cited above as when LPA was conducting physical plant inspection, there was one staff with 22 children and then one staff with 15 children which poses a potential health, safety or personal rights risk to persons in care.”

    CCR 101216.3(a)

  • “101223: Personal Rights: " (a) The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs." This requirement is not being met as evidence by: Based on observation, the facility did not comply with the section cited above as LPA observed a child dozing off in a chair that is not appropriate equipment to sleep and a staff (S2) sitting on top of child's cot with a child in arms which is not safe. This poses a potential health, safety or personal rights risk to persons in care.”

    CCR101223(a)(2)

Feb 14, 2025No rules cited
Nov 5, 2024No rules cited
Oct 20, 2023No rules cited
Read every record and the state’s reports

State record — California CDSS Community Care Licensing

Last visit
August 19, 2026
On file
7 visits since October 2023 — 5 cited nothing · 4 complaint investigations
Most serious
Type B — 101227: Food Services: " (a) In child care centers providing meals to children, the following shall apply:...Each meal shall include, at a minimum, the amount of food components as specified by Title 7, Code of Federal Regulations, Part 226.20,...Requirements for Meals, for the age group served." This requirement is not met by evidence by: Based on interviews, observations, and record review, the facility did not comply with the section cited above as the facility is not meeting the nutritional guidelines for the amount of food components requirement for lunch meals based on age group. This poses a potential health, safety or personal rights risk to persons in care. · July 29, 2026

California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.

Aug 2026 Licensing visit nothing cited
Jul 2026 Licensing visit 1 finding

Licensing visit · July 29, 2026

CCR 101216.3(a) · Type B

101216.3: Teacher-Child Ratio: " (a) There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance..." This requirement is not being met as evidence by: Based on observation, interview, and record review, the facility did not comply with the section cited above as upon LPAs arrival, there was one staff(S1) with 20 preschool age children, which poses a potential health, safety or personal rights risk to persons in care.

State report

May 2026 Licensing visit nothing cited
May 2026 Complaint Unsubstantiated

Complaint · May 20, 2026

Unsubstantiated

ALLEGATION(S): Staff are yelling at day care children Staff are inappropriately punishing day care children Staff do not prevent day care children from being bullied by other children INVESTIGATION FINDINGS: On July 29, 2026 at approximately 11:04am, Licensing Program Analyst (LPA) Tapia-Mandujano arrived at the facility main entrance to conduct an unannounced inspection to the facility to deliver investigation findings in response to the above allegation that was made to the department on May 20th, 2026. LPA met with Site Director, Y.M.Z. and discussed the purpose of the visit. Facility is a preschool with a toddler component. Present during walk through were Site Director and seven staff supervising a total of 57 children (11 toddlers and 46 preschoolers). All adults present are fingerprint cleared and associated to the facility. During today’s visit, LPAs conducted a health and safety inspection and interviewed site director. Continued on Page 2... Unsubstantiated Estimated Days of Completion:

State report

May 2026 Licensing visit 2 findings

Licensing visit · May 19, 2026

CCR 101216.3(a) · Type B

101216.3: Teacher-Child Ratio: " (a) There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance..." This requirement is not being met as evidence by: Based on observation, interview, and record review, the facility did not comply with the section cited above as when LPA was conducting physical plant inspection, there was one staff with 22 children and then one staff with 15 children which poses a potential health, safety or personal rights risk to persons in care.

Request Denied

CCR101223(a)(2) · Type B

101223: Personal Rights: " (a) The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs." This requirement is not being met as evidence by: Based on observation, the facility did not comply with the section cited above as LPA observed a child dozing off in a chair that is not appropriate equipment to sleep and a staff (S2) sitting on top of child's cot with a child in arms which is not safe. This poses a potential health, safety or personal rights risk to persons in care.

Deficiency Dismissed

State report

May 2026 Complaint 1 of 2 allegations substantiated

Complaint · May 13, 2026

California decided each allegation separately.

Substantiated

  • Facility does not provide meals that meet nutritional guidelines

Unsubstantiated

  • Facility does not provide sufficient quantity of food for children

Substantiated: the state found it more likely than not that it happened. Unsubstantiated: the state could not tell whether it happened.

CCR 101227(a)(1) · Type B

101227: Food Services: " (a) In child care centers providing meals to children, the following shall apply:...Each meal shall include, at a minimum, the amount of food components as specified by Title 7, Code of Federal Regulations, Part 226.20,...Requirements for Meals, for the age group served." This requirement is not met by evidence by: Based on interviews, observations, and record review, the facility did not comply with the section cited above as the facility is not meeting the nutritional guidelines for the amount of food components requirement for lunch meals based on age group. This poses a potential health, safety or personal rights risk to persons in care.

State report, July 29, 2026

Jun 2025 Complaint Unsubstantiated

Complaint · June 4, 2025

Unsubstantiated

ALLEGATION(S): Staff are using inappropriate forms of punishment for day care children. Staff are not providing a comfortable environment for day care children. INVESTIGATION FINDINGS: On June 24, 2025, at approximately 1:30 p.m., Licensing Program Analyst (LPA) Z.B. conducted an unannounced inspection to finalize the complaint received on June 4, 2025. Upon arrival, LPA met with the Director, Y.L., and the Assistant Director Y.Z., and explained the purpose of the visit after being granted to entry. During today’s visit, LPA observed 10 staff members, including the directors, and 43 preschool children in attendance. LPA verified the staff member's criminal background clearance through the Guardian website. The center's operation hours are Monday through Friday from 8:00 a.m. to 6:00 p.m. As part of the complaint investigation, LPA obtained pertinent documentation, including LIC 500 and LIC 9040, reviewed records, and conducted interviews with staff members. See page 2. Unsubstantiated Estimated Days of Completion:

State report

Feb 2025 Licensing visit nothing cited
Nov 2024 Licensing visit nothing cited
Oct 2023 Licensing visit nothing cited

Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.

Openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies aren’t on this page.

Details

(650) 866-9121

Website
shuacademyschool.com
Address
211 South Delaware Street
License
414004803, active

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Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

All checked July 2026.

State record

The state’s licensing transparency data reports 2 complaint-related visit(s) to this facility, while 3 complaint investigation report(s) are published on the transparency portal. State complaint counts: substantiated=0, inconclusive=0, unsubstantiated=5, unfounded=CONFIDENTIAL, Type A citations=0, Type B citations=0. The state publishes no further detail for the difference.

From California CDSS Community Care Licensing’s published reports, last checked October 10, 2026.

Details

Medium means the middle half of Bay Area’s 439 licensed centers by state-licensed capacity: 31 to 75 children. Small is 8 to 30; large is 76 to 312.