San Mateo · Licensed center

Pfs- First Step Cdc

What the state has found

The state cited no rules at any of its 3 licensing inspections since October 2022.

Of the 92 Bay Area centers with 3 licensing inspections, 54% had no rules cited at any of them, as this center did. 2% had rules cited at all 3.

Licensing inspections

Aug 7, 2025No rules cited
May 3, 2024No rules cited
Oct 6, 2022No rules cited
Read every record and the state’s reports

State record — California CDSS Community Care Licensing

Last visit
August 7, 2025
On file
3 visits since October 2022 — all of them cited nothing · 2 complaint investigations
Most serious
No finding carrying a severity level in the last 24 months.

California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.

Aug 2025 Licensing visit nothing cited
May 2024 Licensing visit nothing cited
Oct 2022 Licensing visit nothing cited
Sep 2022 Complaint Unsubstantiated

Complaint · September 28, 2022

Unsubstantiated

ALLEGATION(S): Individual had an inappropriate interaction with a child while in care. A child sustained unexplained bruising while in care. INVESTIGATION FINDINGS: Licensing Program Analyst (LPA) M.R. conducted a subsequent unannounced complaint inspection to close complaint. LPA met with Site Supervisor M.O. and Family Engagement Coordinator S.Z. and explained purpose of inspection. Present at the center were the Site Supervisor, Family Engagement Coordinator, four teachers, and ten children (5 toddlers and 5 preschool aged). Allegations were investigated by LPA and by the Department’s Investigations Branch (IB). During the course of the investigation, LPA conducted interviews, conducted a physical plant tour, reviewed records, and obtained pertinent documentation. LPA also received pertinent documentation obtained by IB. Based on information gathered by LPA and the Department’s Investigations Branch, there is insufficient evidence to prove that an individual had an inappropriate interaction with a child and a child sustained unexplained bruising while in care. Although the allegations may have happened or may be valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are found to be UNSUBSTANTIATED. Unsubstantiated Estimated Days of Completion:

State report

Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.

Openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies aren’t on this page.

Details

(650) 619-7198

Address
325 Villa Terrace
License
414002552, active

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Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

State record

The state’s licensing transparency data reports 1 complaint-related visit(s) to this facility, while 1 complaint investigation report(s) are published on the transparency portal. State complaint counts: substantiated=0, inconclusive=0, unsubstantiated=2, unfounded=CONFIDENTIAL, Type A citations=0, Type B citations=0. The state publishes no further detail for the difference.

From California CDSS Community Care Licensing’s published reports, last checked October 11, 2026.

Details

Small means the smallest quarter of Bay Area’s 439 licensed centers by state-licensed capacity: 8 to 30 children. Medium is 31 to 75; large is 76 to 312.